Re: [H] Seagate 7200.11 BSY error fix

2010-06-16 Thread Rick Glazier

I have a quick question (I hope).

I used the drive and serial number checking stuff at the Seagate site
a while back, (06-12-09) and found a couple drives that needed
their firmware upgraded manually BY ME, done locally, AND in
ADVANCE of problems with NEW firmware provided by the
Seagate site for my SPECIFIC drives.

This was a proactive step to prevent the drive bricking itself. (Hopefully.)

Is this the same problem, but a manual repair to un-brick
a drive that was never firmware updated?
Sure sounds the same...

Thanks in advance.   Rick Glazier

From: Tim Lider 

Here's a site that explains the fix a bit.  Although they go overboard.

http://sites.google.com/site/seagatefix/Home

Also, go to http://forum.hddguru.com/ for more hard drive info.  IT is a
good site for info and tools for hard drives.


Re: [H] Seagate 7200.11 BSY error fix

2010-06-16 Thread Naushad, Zulfiqar
I still have 2 of those 1.5TB drives that had the firmware bug.

I bought them and started using them, after 1 week the firmware was
released.

I immediately updated the firmware and to this day they are running
fine.  

-Original Message-
From: hardware-boun...@hardwaregroup.com
[mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Rick Glazier
Sent: Wednesday, June 16, 2010 4:18 PM
To: hardware@hardwaregroup.com
Subject: Re: [H] Seagate 7200.11 BSY error  fix

I have a quick question (I hope).

I used the drive and serial number checking stuff at the Seagate site
a while back, (06-12-09) and found a couple drives that needed
their firmware upgraded manually BY ME, done locally, AND in
ADVANCE of problems with NEW firmware provided by the
Seagate site for my SPECIFIC drives.

This was a proactive step to prevent the drive bricking itself.
(Hopefully.)

Is this the same problem, but a manual repair to un-brick
a drive that was never firmware updated?
Sure sounds the same...

Thanks in advance.   Rick Glazier

From: Tim Lider 
 Here's a site that explains the fix a bit.  Although they go
overboard.
 
 http://sites.google.com/site/seagatefix/Home
 
 Also, go to http://forum.hddguru.com/ for more hard drive info.  IT is
a
 good site for info and tools for hard drives.


Re: [H] Seagate 7200.11 BSY error fix

2010-06-16 Thread Tim Lider
Hello Rick,

I am not sure if we can repair those.  Although, I'm willing to give it a
try and see.

There is a few fixes to the Seagate F3 HD's I do on a daily basis. I'm not
sure if the fix will fix that problem.  Clients do not tell us they Bricked
the drive, LOL.

Regards,

Tim Lider
Sr. Data Recovery Specialist
Advanced Data Solutions, LLC
http://www.adv-data.com

 -Original Message-
 From: hardware-boun...@hardwaregroup.com [mailto:hardware-
 boun...@hardwaregroup.com] On Behalf Of Rick Glazier
 Sent: Wednesday, June 16, 2010 6:18 AM
 To: hardware@hardwaregroup.com
 Subject: Re: [H] Seagate 7200.11 BSY error  fix
 
 I have a quick question (I hope).
 
 I used the drive and serial number checking stuff at the Seagate site
 a while back, (06-12-09) and found a couple drives that needed their
 firmware upgraded manually BY ME, done locally, AND in ADVANCE of
 problems with NEW firmware provided by the Seagate site for my SPECIFIC
 drives.
 
 This was a proactive step to prevent the drive bricking itself.
 (Hopefully.)
 
 Is this the same problem, but a manual repair to un-brick
 a drive that was never firmware updated?
 Sure sounds the same...
 
 Thanks in advance.   Rick Glazier
 
 From: Tim Lider
  Here's a site that explains the fix a bit.  Although they go
 overboard.
 
  http://sites.google.com/site/seagatefix/Home
 
  Also, go to http://forum.hddguru.com/ for more hard drive info.  IT
 is
  a good site for info and tools for hard drives.




Re: [H] Seagate 7200.11 BSY error fix

2010-06-16 Thread Rick Glazier

I totally lost you. Sorry. (I'll try to be more clear.)
I edited the quoting (slightly), to leave the original question.

I (personally and locally) flashed a couple Seagate HDs with-in the last year
that the Seagate WEB site *model and serial number look-up* thing/program
said required an OFFICIAL SEAGATE HD firmware patch/upgrade.

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951

I'm bringing it up now as I was TOTALLY surprised a *certain* one of my
drives needed the patch.
I was NOT expecting that drive, AND the one I was most worried about
shipped with the patch (new firmware version) installed...
It would be wise for everyone to use the checker thing to see if their drives
are in the old firmware group.

There was NOTHING wrong with MY drives, then or now.
This is a flash in advance, or brick your drive scenario.
And yes, some drives with *bad* firmware may never trigger the bug.
Such is the randon nature of computers... grin

More info: (The other side of the coin.)
With no patch installed:
Anyone that had ALREADY bricked their drive needed to send it in to 
Seagate.(Free.)
IF it was the *firmware bug*, there would be no DATA loss.
My definition of bricked drive in this case would be one totally inaccessible.

I assume IF you had any other normal early hard drive failures,
you were screwed, same as always... (Other than a free blank replacement.)

This sounded like the same problem, but AFTER a drive was NOT patched,
AND had already bricked itself.
I brought it up in case anyone had not heard of the bug, or the patch/(new 
firmware).

Note that Seagate stonewalled this at first,
and then begrudgingly posted the firmware patches.
Firmware patching  was something they had *always* said was too dangerous
to do locally.

HTH,  Rick Glazier


From: Tim Lider

Hello Rick,

I am not sure if we can repair those.  Although, I'm willing to give it a
try and see.

There is a few fixes to the Seagate F3 HD's I do on a daily basis. I'm not
sure if the fix will fix that problem.  Clients do not tell us they Bricked
the drive, LOL.


On Behalf Of Rick Glazier

Sent: Wednesday, June 16, 2010 6:18 AM
To: hardware@hardwaregroup.com
Subject: Re: [H] Seagate 7200.11 BSY error  fix

I have a quick question (I hope).

I used the drive and serial number checking stuff at the Seagate site
a while back, (06-12-09) and found a couple drives that needed their
firmware upgraded manually BY ME, done locally, AND in ADVANCE of
problems with NEW firmware provided by the Seagate site for my SPECIFIC
drives.

This was a proactive step to prevent the drive bricking itself.
(Hopefully.)

Is this the same problem, but a manual repair to un-brick
a drive that was never firmware updated?
Sure sounds the same...

Thanks in advance.   Rick Glazier


Re: [H] Seagate 7200.11 BSY error fix

2010-06-16 Thread Rick Glazier

We are on the same page.
I had a much smaller drive than that that needed one, which surprised me...
See other message.

Rick Glazier

From: Naushad, Zulfiqar

I still have 2 of those 1.5TB drives that had the firmware bug.



I bought them and started using them, after 1 week the firmware was

released.


I immediately updated the firmware and to this day they are running
fine.  


On Behalf Of Rick Glazier

I have a quick question (I hope)


Re: [H] Seagate 7200.11 BSY error fix

2010-06-16 Thread Tim Lider
Hello Rick,

If a Drive is bricked (we call HDD Lock) or says it has 0GB on the drive.
Those are usually a Firmware Fix I can do. To fix those you need to use a
RS-232 serial connection to the drive and run a process of getting the
firmware to restart and rebuild. 

At the company we work for we actually have a computer just for rebuilding
firmware on drives. Happens a lot :)

Regards,

Tim Lider
Sr. Data Recovery Specialist
Advanced Data Solutions, LLC
http://www.adv-data.com


 -Original Message-
 From: hardware-boun...@hardwaregroup.com [mailto:hardware-
 boun...@hardwaregroup.com] On Behalf Of Rick Glazier
 Sent: Wednesday, June 16, 2010 7:41 AM
 To: hardware@hardwaregroup.com
 Subject: Re: [H] Seagate 7200.11 BSY error  fix
 
 I totally lost you. Sorry. (I'll try to be more clear.) I edited the
 quoting (slightly), to leave the original question.
 
 I (personally and locally) flashed a couple Seagate HDs with-in the
 last year that the Seagate WEB site *model and serial number look-up*
 thing/program said required an OFFICIAL SEAGATE HD firmware
 patch/upgrade.
 
 http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207
 951
 
 I'm bringing it up now as I was TOTALLY surprised a *certain* one of my
 drives needed the patch.
 I was NOT expecting that drive, AND the one I was most worried about
 shipped with the patch (new firmware version) installed...
 It would be wise for everyone to use the checker thing to see if
 their drives are in the old firmware group.
 
 There was NOTHING wrong with MY drives, then or now.
 This is a flash in advance, or brick your drive scenario.
 And yes, some drives with *bad* firmware may never trigger the bug.
 Such is the randon nature of computers... grin
 
 More info: (The other side of the coin.) With no patch installed:
 Anyone that had ALREADY bricked their drive needed to send it in to
 Seagate.(Free.) IF it was the *firmware bug*, there would be no DATA
 loss.
 My definition of bricked drive in this case would be one totally
 inaccessible.
 
 I assume IF you had any other normal early hard drive failures, you
 were screwed, same as always... (Other than a free blank replacement.)
 
 This sounded like the same problem, but AFTER a drive was NOT patched,
 AND had already bricked itself.
 I brought it up in case anyone had not heard of the bug, or the
 patch/(new firmware).
 
 Note that Seagate stonewalled this at first, and then begrudgingly
 posted the firmware patches.
 Firmware patching  was something they had *always* said was too
 dangerous
 to do locally.
 
 HTH,  Rick Glazier
 
 
 From: Tim Lider
  Hello Rick,
 
  I am not sure if we can repair those.  Although, I'm willing to give
  it a try and see.
 
  There is a few fixes to the Seagate F3 HD's I do on a daily basis.
 I'm
  not sure if the fix will fix that problem.  Clients do not tell us
  they Bricked the drive, LOL.
 
 On Behalf Of Rick Glazier
  Sent: Wednesday, June 16, 2010 6:18 AM
  To: hardware@hardwaregroup.com
  Subject: Re: [H] Seagate 7200.11 BSY error  fix
 
  I have a quick question (I hope).
 
  I used the drive and serial number checking stuff at the Seagate
  site a while back, (06-12-09) and found a couple drives that needed
  their firmware upgraded manually BY ME, done locally, AND in ADVANCE
  of problems with NEW firmware provided by the Seagate site for my
  SPECIFIC drives.
 
  This was a proactive step to prevent the drive bricking itself.
  (Hopefully.)
 
  Is this the same problem, but a manual repair to un-brick
  a drive that was never firmware updated?
  Sure sounds the same...
 
  Thanks in advance.   Rick Glazier




[H] Tracking computer usage

2010-06-16 Thread Thane Sherrington
I'm looking for a program that will track what program was the active 
window for how long during the day and generate a report with something like:


Word - Document Name - 9:01AM - 9:45AM
Firefox - Page Name - 9:45 - 10:18
etc.

Anyone know of anything that will do something like that?

T