Re: [hlds] Forum vs. email list

2011-10-25 Thread Steven Hartland


- Original Message - 
From: Fletcher Dunn fletch...@valvesoftware.com

To: Half-Life dedicated Linux server mailing list 
hlds_li...@list.valvesoftware.com; hlds@list.valvesoftware.com
Sent: Tuesday, October 25, 2011 1:34 AM
Subject: [hlds] Forum vs. email list



I am honestly astounded by the amount of people who complain when

people ask for help on help forums or mailing lists. Not everyone
signs up and instantly reads everything, goes through all the
archives, or spends hours researching.


I'd like to use this comment as a springboard for a discussion about
the format of this list.

I hear that a few years ago the idea of migrating the email list to a
forum was kicked around.  However, at the time (is this still true today?)
the users of the list didn't like the idea.  it is my understanding that
most server admins prefer:

1.) Receiving push notifications.
2.) Viewing the list in their email client

#1 seems like a really compelling advantage (especially for announcements),
while #2 seems like a personal preference, and many people have the opposite
preference.

A forum has several compelling advantages:

1.) Easier to search and find answers to previously asked questions


Only if the search is good, most forums search fail to find answers as
their search methods are:
1. poor
2. slow


2.) Easier to follow a thread of conversation.  (I personally find any email
distribution list to become unreadable pretty much instantly, with all the
's and broken line breaks that everybody's mail clients and put everywhere.)


It is easier to follow if your new to the conversation, but if your following
the a topic its actually slower, as you need to constantly load lots of old
content and scroll past it.

3.) Easier to modify your post if you notice a mistake or want to clarify
something, rather than making a new post.


This can actually be a down side as it means that its impossible for people to
know that you've changed something.


4.) Easier to delete or move posts if they are spam, rude, inappropriate,
belong in the general TF2 SPUF forum, etc.


Just ban users who abuse, tbh forums attract this behavour much more than
a mailing list.


5.) Easier to ignore an entire thread that you are not interested in.


Not really, when your looking for new posts it will still contantly pop
up, which is not the case in a good mailing list email client.


Could there be some sort of forum + push notification that would satisfy
what everybody wants?  This list exists to serve you guys, so I'm curious
what everything thinks.  I *believe* most of the guys would find a forum
format (perhaps with some push notification) more convenient.


forums don't work for me as they are too much overhead, I don't have time
to constantly check a forum, where as I do get chance to skim through
the emails from a mailing list and pick out those topics where are
important to me. Even with an email feed a forum has some notable
disadvantages:-
1. Its more time consuming to reply, so you would need to add email reply
submission.
2. It attracts more spam and useless comments, email lists are older and
keep the usual forum trolls out. You get a much higher noise to useful
content ratio on forums.
3. Without push I can only read your news in that location, as a GSP with
30+ similar lists across the industry we need it to be accessible in
one place which an email list provides.

If the list where to migrate to a forum, I would be highly unlikely to
use it which would mean missing out on important announcements and
good content, which would be shame; so my vote would be to keep it
how it is which works well for what we use it for.

   Regards
   Steve


This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. 


In the event of misdirection, illegible or incomplete transmission please 
telephone +44 845 868 1337
or return the E.mail to postmas...@multiplay.co.uk.


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Kigen
I would be happy with just hlds_announce list. :)

On Mon, Oct 24, 2011 at 7:34 PM, Fletcher Dunn
fletch...@valvesoftware.com wrote:
I am honestly astounded by the amount of people who complain when
people ask for help on help forums or mailing lists. Not everyone
signs up and instantly reads everything, goes through all the
archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the opposite 
 preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any email 
 distribution list to become unreadable pretty much instantly, with all the 
 's and broken line breaks that everybody's mail clients and put 
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy what 
 everybody wants?  This list exists to serve you guys, so I'm curious what 
 everything thinks.  I *believe* most of the guys would find a forum format 
 (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume the 
 information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread James Botting
Actually, no.
I probably wouldn't follow it in a Web browser. As it is everything
gets pinged straight to my phone.

On 25 Oct 2011, at 01:34, Fletcher Dunn fletch...@valvesoftware.com wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the opposite 
 preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any email 
 distribution list to become unreadable pretty much instantly, with all the 
 's and broken line breaks that everybody's mail clients and put 
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy what 
 everybody wants?  This list exists to serve you guys, so I'm curious what 
 everything thinks.  I *believe* most of the guys would find a forum format 
 (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume the 
 information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Kigen
You know there is subscribe in forums now-a-days which notify you by
email what you want to know.

On Mon, Oct 24, 2011 at 7:36 PM, James Botting
bottswan...@googlemail.com wrote:
 Actually, no.
 I probably wouldn't follow it in a Web browser. As it is everything
 gets pinged straight to my phone.

 On 25 Oct 2011, at 01:34, Fletcher Dunn fletch...@valvesoftware.com wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the opposite 
 preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any email 
 distribution list to become unreadable pretty much instantly, with all the 
 's and broken line breaks that everybody's mail clients and put 
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy 
 what everybody wants?  This list exists to serve you guys, so I'm curious 
 what everything thinks.  I *believe* most of the guys would find a forum 
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume the 
 information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Jake Haldeman
I think announcements are really nice in the list format, troubleshooting and 
trolling seems to be better in a forum.  I know when I'm dealing with an issue 
I visit the forum frequently to stay up to date.

It would be nice to not miss update announcements mixed in with people asking 
about server specs which seemed to have triggered a lot of discussion

-Original Message-
From: hlds-boun...@list.valvesoftware.com 
[mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of James Botting
Sent: Monday, October 24, 2011 6:36 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] Forum vs. email list

Actually, no.
I probably wouldn't follow it in a Web browser. As it is everything gets pinged 
straight to my phone.

On 25 Oct 2011, at 01:34, Fletcher Dunn fletch...@valvesoftware.com wrote:

 I am honestly astounded by the amount of people who complain when 
 people ask for help on help forums or mailing lists. Not everyone 
 signs up and instantly reads everything, goes through all the 
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the opposite 
 preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any 
 email distribution list to become unreadable pretty much instantly, 
 with all the 's and broken line breaks that everybody's mail 
 clients and put everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy what 
 everybody wants?  This list exists to serve you guys, so I'm curious what 
 everything thinks.  I *believe* most of the guys would find a forum format 
 (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume the 
 information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread James Botting
Yes, which the redirect you to a web page which isnt anywhere near as
nice to read than the native mail app on my iPhone.
Plus in my area im on GPRS so web pages will take a lot longer to load
than an already downloaded email.

On 25 Oct 2011, at 01:39, Kigen theki...@gmail.com wrote:

 You know there is subscribe in forums now-a-days which notify you by
 email what you want to know.

 On Mon, Oct 24, 2011 at 7:36 PM, James Botting
 bottswan...@googlemail.com wrote:
 Actually, no.
 I probably wouldn't follow it in a Web browser. As it is everything
 gets pinged straight to my phone.

 On 25 Oct 2011, at 01:34, Fletcher Dunn fletch...@valvesoftware.com wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the 
 opposite preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any 
 email distribution list to become unreadable pretty much instantly, with 
 all the 's and broken line breaks that everybody's mail clients and put 
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy 
 what everybody wants?  This list exists to serve you guys, so I'm curious 
 what everything thinks.  I *believe* most of the guys would find a forum 
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume 
 the information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds


 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Wander
Most forum email notification systems have the following problems:
- The mail doesnt contain the message, but simply a link to the forums
- You can't reply to the mail (and have that message be posted on the
forums that way)
- Mails arent grouped together (for gmail users), but each
notification is a new entry in the inbox


On Tue, Oct 25, 2011 at 02:40, Jake Haldeman jake.halde...@neumont.edu wrote:
 I think announcements are really nice in the list format, troubleshooting and 
 trolling seems to be better in a forum.  I know when I'm dealing with an 
 issue I visit the forum frequently to stay up to date.

 It would be nice to not miss update announcements mixed in with people asking 
 about server specs which seemed to have triggered a lot of discussion

 -Original Message-
 From: hlds-boun...@list.valvesoftware.com 
 [mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of James Botting
 Sent: Monday, October 24, 2011 6:36 PM
 To: Half-Life dedicated Win32 server mailing list
 Subject: Re: [hlds] Forum vs. email list

 Actually, no.
 I probably wouldn't follow it in a Web browser. As it is everything gets 
 pinged straight to my phone.

 On 25 Oct 2011, at 01:34, Fletcher Dunn fletch...@valvesoftware.com wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the opposite 
 preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any
 email distribution list to become unreadable pretty much instantly,
 with all the 's and broken line breaks that everybody's mail
 clients and put everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy 
 what everybody wants?  This list exists to serve you guys, so I'm curious 
 what everything thinks.  I *believe* most of the guys would find a forum 
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume the 
 information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Nicholas Hastings
Plus, most forum email notification systems only email once there is a 
new post to a thread and not once for each new post.


On 10/24/2011 8:45 PM, Wander wrote:

Most forum email notification systems have the following problems:
- The mail doesnt contain the message, but simply a link to the forums
- You can't reply to the mail (and have that message be posted on the
forums that way)
- Mails arent grouped together (for gmail users), but each
notification is a new entry in the inbox


On Tue, Oct 25, 2011 at 02:40, Jake Haldemanjake.halde...@neumont.edu  wrote:

I think announcements are really nice in the list format, troubleshooting and 
trolling seems to be better in a forum.  I know when I'm dealing with an issue 
I visit the forum frequently to stay up to date.

It would be nice to not miss update announcements mixed in with people asking 
about server specs which seemed to have triggered a lot of discussion

-Original Message-
From: hlds-boun...@list.valvesoftware.com 
[mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of James Botting
Sent: Monday, October 24, 2011 6:36 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] Forum vs. email list

Actually, no.
I probably wouldn't follow it in a Web browser. As it is everything gets pinged 
straight to my phone.

On 25 Oct 2011, at 01:34, Fletcher Dunnfletch...@valvesoftware.com  wrote:


I am honestly astounded by the amount of people who complain when
people ask for help on help forums or mailing lists. Not everyone
signs up and instantly reads everything, goes through all the
archives, or spends hours researching.

I'd like to use this comment as a springboard for a discussion about the format 
of this list.

I hear that a few years ago the idea of migrating the email list to a forum was 
kicked around.  However, at the time (is this still true today?) the users of 
the list didn't like the idea.  it is my understanding that most server admins 
prefer:

1.) Receiving push notifications.
2.) Viewing the list in their email client

#1 seems like a really compelling advantage (especially for announcements), 
while #2 seems like a personal preference, and many people have the opposite 
preference.

A forum has several compelling advantages:

1.) Easier to search and find answers to previously asked questions
2.) Easier to follow a thread of conversation.  (I personally find any
email distribution list to become unreadable pretty much instantly,
with all the's and broken line breaks that everybody's mail
clients and put everywhere.)
3.) Easier to modify your post if you notice a mistake or want to clarify 
something, rather than making a new post.
4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
belong in the general TF2 SPUF forum, etc.
5.) Easier to ignore an entire thread that you are not interested in.

Could there be some sort of forum + push notification that would satisfy what 
everybody wants?  This list exists to serve you guys, so I'm curious what 
everything thinks.  I *believe* most of the guys would find a forum format 
(perhaps with some push notification) more convenient.

It would be good to get some opinions about how people prefer to consume the 
information on this list.

Please chime in.

Your humble servant,
- Fletch

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds



___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Sinnathas
I've been following the mailing list for only a few weeks now, but if I may 
make a suggestion I would: 

1) Continue server announcements by Valve personnel through email for the push 
notifications.

2) Also post the announcement to a forum thread where people can reply to it 
and ask questions. And more importantly make the forum tapatalk compatible so 
it is easier to follow from our mobile devices and uses less bandwidth. 

Sent from my Windows Phone

-Original Message-
From: Nicholas Hastings
Sent: 10/24/2011 5:46 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] Forum vs. email list

Plus, most forum email notification systems only email once there is a 
new post to a thread and not once for each new post.

On 10/24/2011 8:45 PM, Wander wrote:
 Most forum email notification systems have the following problems:
 - The mail doesnt contain the message, but simply a link to the forums
 - You can't reply to the mail (and have that message be posted on the
 forums that way)
 - Mails arent grouped together (for gmail users), but each
 notification is a new entry in the inbox


 On Tue, Oct 25, 2011 at 02:40, Jake Haldemanjake.halde...@neumont.edu  
 wrote:
 I think announcements are really nice in the list format, troubleshooting 
 and trolling seems to be better in a forum.  I know when I'm dealing with an 
 issue I visit the forum frequently to stay up to date.

 It would be nice to not miss update announcements mixed in with people 
 asking about server specs which seemed to have triggered a lot of 
 discussion

 -Original Message-
 From: hlds-boun...@list.valvesoftware.com 
 [mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of James Botting
 Sent: Monday, October 24, 2011 6:36 PM
 To: Half-Life dedicated Win32 server mailing list
 Subject: Re: [hlds] Forum vs. email list

 Actually, no.
 I probably wouldn't follow it in a Web browser. As it is everything gets 
 pinged straight to my phone.

 On 25 Oct 2011, at 01:34, Fletcher Dunnfletch...@valvesoftware.com  wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.
 I'd like to use this comment as a springboard for a discussion about the 
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum 
 was kicked around.  However, at the time (is this still true today?) the 
 users of the list didn't like the idea.  it is my understanding that most 
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements), 
 while #2 seems like a personal preference, and many people have the 
 opposite preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any
 email distribution list to become unreadable pretty much instantly,
 with all the's and broken line breaks that everybody's mail
 clients and put everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify 
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy 
 what everybody wants?  This list exists to serve you guys, so I'm curious 
 what everything thinks.  I *believe* most of the guys would find a forum 
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume 
 the information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds
 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 ___
 To unsubscribe, edit your list preferences, or view the list archives, 
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 ___
 To unsubscribe, edit your list preferences, or view the list archives, please 
 visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds

Re: [hlds] Forum vs. email list

2011-10-24 Thread SakeFox
I like the ease of access I get with the mailing list. I maybe able to 
get emails about new topics, but I can't just hit the reply button and 
go from there. It may seem easy just to open a web browser and go to the 
forums, but it's a lot of work for a quick reply to confirm a issue with 
a update or a plugin.


While we do have issues on the mailing list every now and then, it 
doesn't seem to happen to often and come in spurts. Maybe some 
explanation of what is acceptable on the mailing list. Also a small list 
to new subscribers of what is more for the forums and not the mailing list.


Also my phones does a lot better with this then loading webpages and I 
don't want a new phone =P


On 10/24/2011 8:34 PM, Fletcher Dunn wrote:

I am honestly astounded by the amount of people who complain when
people ask for help on help forums or mailing lists. Not everyone
signs up and instantly reads everything, goes through all the
archives, or spends hours researching.

I'd like to use this comment as a springboard for a discussion about the format 
of this list.

I hear that a few years ago the idea of migrating the email list to a forum was 
kicked around.  However, at the time (is this still true today?) the users of 
the list didn't like the idea.  it is my understanding that most server admins 
prefer:

1.) Receiving push notifications.
2.) Viewing the list in their email client

#1 seems like a really compelling advantage (especially for announcements), 
while #2 seems like a personal preference, and many people have the opposite 
preference.

A forum has several compelling advantages:

1.) Easier to search and find answers to previously asked questions
2.) Easier to follow a thread of conversation.  (I personally find any email distribution 
list to become unreadable pretty much instantly, with all the's and broken 
line breaks that everybody's mail clients and put everywhere.)
3.) Easier to modify your post if you notice a mistake or want to clarify 
something, rather than making a new post.
4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
belong in the general TF2 SPUF forum, etc.
5.) Easier to ignore an entire thread that you are not interested in.

Could there be some sort of forum + push notification that would satisfy what 
everybody wants?  This list exists to serve you guys, so I'm curious what 
everything thinks.  I *believe* most of the guys would find a forum format 
(perhaps with some push notification) more convenient.

It would be good to get some opinions about how people prefer to consume the 
information on this list.

Please chime in.

Your humble servant,
- Fletch

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds




___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread 1nsane
Keep the list. It is still far more useful than the SRCDS forums on
steampowered.com.

But above all, keep the announcements. Having those go to your phone so you
know an update just hit is just great.

On Mon, Oct 24, 2011 at 10:38 PM, SakeFox sake...@kingdomsend.com wrote:

 I like the ease of access I get with the mailing list. I maybe able to get
 emails about new topics, but I can't just hit the reply button and go from
 there. It may seem easy just to open a web browser and go to the forums, but
 it's a lot of work for a quick reply to confirm a issue with a update or a
 plugin.

 While we do have issues on the mailing list every now and then, it doesn't
 seem to happen to often and come in spurts. Maybe some explanation of what
 is acceptable on the mailing list. Also a small list to new subscribers of
 what is more for the forums and not the mailing list.

 Also my phones does a lot better with this then loading webpages and I
 don't want a new phone =P


 On 10/24/2011 8:34 PM, Fletcher Dunn wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a
 forum was kicked around.  However, at the time (is this still true today?)
 the users of the list didn't like the idea.  it is my understanding that
 most server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for
 announcements), while #2 seems like a personal preference, and many people
 have the opposite preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any
 email distribution list to become unreadable pretty much instantly, with all
 the's and broken line breaks that everybody's mail clients and put
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate,
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy
 what everybody wants?  This list exists to serve you guys, so I'm curious
 what everything thinks.  I *believe* most of the guys would find a forum
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume
 the information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 __**_
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/**mailman/listinfo/hldshttp://list.valvesoftware.com/mailman/listinfo/hlds



 __**_
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/**mailman/listinfo/hldshttp://list.valvesoftware.com/mailman/listinfo/hlds

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Noel
Definitely throwing in my vote for the list approach..

I like that the 'push notification' in the case of the mailing list is the
content itself arriving in my inbox, ready to be searched, saved, forwarded,
etc.

The alternative or additional presence of a forum probably wouldn't
*hurt*anything, but if it's going to send out notifications whenever
anything of
significance happens it'll either a) contain all pertinent details,
replicating the list or b) contain less detail, and therefore be less useful
than the list.


On Mon, Oct 24, 2011 at 7:49 PM, 1nsane 1nsane...@gmail.com wrote:

 Keep the list. It is still far more useful than the SRCDS forums on
 steampowered.com.

 But above all, keep the announcements. Having those go to your phone so you
 know an update just hit is just great.


 On Mon, Oct 24, 2011 at 10:38 PM, SakeFox sake...@kingdomsend.com wrote:

 I like the ease of access I get with the mailing list. I maybe able to get
 emails about new topics, but I can't just hit the reply button and go from
 there. It may seem easy just to open a web browser and go to the forums, but
 it's a lot of work for a quick reply to confirm a issue with a update or a
 plugin.

 While we do have issues on the mailing list every now and then, it doesn't
 seem to happen to often and come in spurts. Maybe some explanation of what
 is acceptable on the mailing list. Also a small list to new subscribers of
 what is more for the forums and not the mailing list.

 Also my phones does a lot better with this then loading webpages and I
 don't want a new phone =P


 On 10/24/2011 8:34 PM, Fletcher Dunn wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a
 forum was kicked around.  However, at the time (is this still true today?)
 the users of the list didn't like the idea.  it is my understanding that
 most server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for
 announcements), while #2 seems like a personal preference, and many people
 have the opposite preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any
 email distribution list to become unreadable pretty much instantly, with all
 the's and broken line breaks that everybody's mail clients and put
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate,
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy
 what everybody wants?  This list exists to serve you guys, so I'm curious
 what everything thinks.  I *believe* most of the guys would find a forum
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume
 the information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 __**_
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/**mailman/listinfo/hldshttp://list.valvesoftware.com/mailman/listinfo/hlds



 __**_
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/**mailman/listinfo/hldshttp://list.valvesoftware.com/mailman/listinfo/hlds



 ___
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds


___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Ant
My 2 cents. Personally I proffer the email list. It's just all around more
convenient. Most of us have our own forums to maintain without the need to
be diverting to another. Emails save the time of searching, catching up etc.
As Nicholas mentioned most forums only inform you once of a reply and stop
sending notifications until you visit the forum again.

 

However, it would appear of late that hostility prevails at least twice a
day.  People could chill and remember when they first started out and
learned to hold their tongues and count to ten before belittling people in
the list just because it isn't running the way they want it to.

 

Forum form would probably only amplify the opportunity for asshats to troll
and abuse those who are less knowledgeable. 

Perhaps if people wander off track and divert the purpose of the list, a
simple link to an appropriate source of help would keep the less
knowledgeable happy and aggression at bay?

 

Forums take allot of work and moderation. Emails will always be less time
consuming. I appreciate the input and constant flow of list mail.

 

 

 

From: hlds-boun...@list.valvesoftware.com
[mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of 1nsane
Sent: Tuesday, 25 October 2011 12:50 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] Forum vs. email list

 

Keep the list. It is still far more useful than the SRCDS forums on
steampowered.com.

 

But above all, keep the announcements. Having those go to your phone so you
know an update just hit is just great.

On Mon, Oct 24, 2011 at 10:38 PM, SakeFox sake...@kingdomsend.com wrote:

I like the ease of access I get with the mailing list. I maybe able to get
emails about new topics, but I can't just hit the reply button and go from
there. It may seem easy just to open a web browser and go to the forums, but
it's a lot of work for a quick reply to confirm a issue with a update or a
plugin.

While we do have issues on the mailing list every now and then, it doesn't
seem to happen to often and come in spurts. Maybe some explanation of what
is acceptable on the mailing list. Also a small list to new subscribers of
what is more for the forums and not the mailing list.

Also my phones does a lot better with this then loading webpages and I don't
want a new phone =P



On 10/24/2011 8:34 PM, Fletcher Dunn wrote:

I am honestly astounded by the amount of people who complain when
people ask for help on help forums or mailing lists. Not everyone
signs up and instantly reads everything, goes through all the
archives, or spends hours researching.

I'd like to use this comment as a springboard for a discussion about the
format of this list.

I hear that a few years ago the idea of migrating the email list to a forum
was kicked around.  However, at the time (is this still true today?) the
users of the list didn't like the idea.  it is my understanding that most
server admins prefer:

1.) Receiving push notifications.
2.) Viewing the list in their email client

#1 seems like a really compelling advantage (especially for announcements),
while #2 seems like a personal preference, and many people have the opposite
preference.

A forum has several compelling advantages:

1.) Easier to search and find answers to previously asked questions
2.) Easier to follow a thread of conversation.  (I personally find any email
distribution list to become unreadable pretty much instantly, with all
the's and broken line breaks that everybody's mail clients and put
everywhere.)
3.) Easier to modify your post if you notice a mistake or want to clarify
something, rather than making a new post.
4.) Easier to delete or move posts if they are spam, rude, inappropriate,
belong in the general TF2 SPUF forum, etc.
5.) Easier to ignore an entire thread that you are not interested in.

Could there be some sort of forum + push notification that would satisfy
what everybody wants?  This list exists to serve you guys, so I'm curious
what everything thinks.  I *believe* most of the guys would find a forum
format (perhaps with some push notification) more convenient.

It would be good to get some opinions about how people prefer to consume the
information on this list.

Please chime in.

Your humble servant,
- Fletch

___
To unsubscribe, edit your list preferences, or view the list archives,
please visit:
http://list.valvesoftware.com/mailman/listinfo/hlds




___
To unsubscribe, edit your list preferences, or view the list archives,
please visit:
http://list.valvesoftware.com/mailman/listinfo/hlds

 

___
To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds


Re: [hlds] Forum vs. email list

2011-10-24 Thread Rob Liu
I prefer the mailing list too.  It's simple and easy to do on my phone.

On Tue, Oct 25, 2011 at 4:44 PM, Ant essential...@bigpond.com wrote:

 My 2 cents. Personally I proffer the email list. It's just all around more
 convenient. Most of us have our own forums to maintain without the need to
 be diverting to another. Emails save the time of searching, catching up etc.
 As Nicholas mentioned most forums only inform you once of a reply and stop
 sending notifications until you visit the forum again.

 ** **

 However, it would appear of late that hostility prevails at least twice a
 day.  People could chill and remember when they first started out and
 learned to hold their tongues and count to ten before belittling people in
 the list just because it isn't running the way they want it to.

 ** **

 Forum form would probably only amplify the opportunity for asshats to troll
 and abuse those who are less knowledgeable. 

 Perhaps if people wander off track and divert the purpose of the list, a
 simple link to an appropriate source of help would keep the less
 knowledgeable happy and aggression at bay?

 ** **

 Forums take allot of work and moderation. Emails will always be less time
 consuming. I appreciate the input and constant flow of list mail.

 ** **

 ** **

 ** **

 *From:* hlds-boun...@list.valvesoftware.com [mailto:
 hlds-boun...@list.valvesoftware.com] *On Behalf Of *1nsane
 *Sent:* Tuesday, 25 October 2011 12:50 PM
 *To:* Half-Life dedicated Win32 server mailing list
 *Subject:* Re: [hlds] Forum vs. email list

 ** **

 Keep the list. It is still far more useful than the SRCDS forums on
 steampowered.com.

 ** **

 But above all, keep the announcements. Having those go to your phone so you
 know an update just hit is just great.

 On Mon, Oct 24, 2011 at 10:38 PM, SakeFox sake...@kingdomsend.com wrote:
 

 I like the ease of access I get with the mailing list. I maybe able to get
 emails about new topics, but I can't just hit the reply button and go from
 there. It may seem easy just to open a web browser and go to the forums, but
 it's a lot of work for a quick reply to confirm a issue with a update or a
 plugin.

 While we do have issues on the mailing list every now and then, it doesn't
 seem to happen to often and come in spurts. Maybe some explanation of what
 is acceptable on the mailing list. Also a small list to new subscribers of
 what is more for the forums and not the mailing list.

 Also my phones does a lot better with this then loading webpages and I
 don't want a new phone =P



 On 10/24/2011 8:34 PM, Fletcher Dunn wrote:

 I am honestly astounded by the amount of people who complain when
 people ask for help on help forums or mailing lists. Not everyone
 signs up and instantly reads everything, goes through all the
 archives, or spends hours researching.

 I'd like to use this comment as a springboard for a discussion about the
 format of this list.

 I hear that a few years ago the idea of migrating the email list to a forum
 was kicked around.  However, at the time (is this still true today?) the
 users of the list didn't like the idea.  it is my understanding that most
 server admins prefer:

 1.) Receiving push notifications.
 2.) Viewing the list in their email client

 #1 seems like a really compelling advantage (especially for announcements),
 while #2 seems like a personal preference, and many people have the opposite
 preference.

 A forum has several compelling advantages:

 1.) Easier to search and find answers to previously asked questions
 2.) Easier to follow a thread of conversation.  (I personally find any
 email distribution list to become unreadable pretty much instantly, with all
 the's and broken line breaks that everybody's mail clients and put
 everywhere.)
 3.) Easier to modify your post if you notice a mistake or want to clarify
 something, rather than making a new post.
 4.) Easier to delete or move posts if they are spam, rude, inappropriate,
 belong in the general TF2 SPUF forum, etc.
 5.) Easier to ignore an entire thread that you are not interested in.

 Could there be some sort of forum + push notification that would satisfy
 what everybody wants?  This list exists to serve you guys, so I'm curious
 what everything thinks.  I *believe* most of the guys would find a forum
 format (perhaps with some push notification) more convenient.

 It would be good to get some opinions about how people prefer to consume
 the information on this list.

 Please chime in.

 Your humble servant,
 - Fletch

 ___
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

 


 ___
 To unsubscribe, edit your list preferences, or view the list archives,
 please visit:
 http://list.valvesoftware.com/mailman/listinfo/hlds

Re: [hlds] Forum vs. email list

2011-10-24 Thread J McKee

I have been reading this email list on/off since ~June 2006 and I really
 had no issues over the years. So in my opinion, we should keep it the 
way it is. 

It worked for all these years, so why change it now?

Date: Tue, 25 Oct 2011 17:04:26 +1300
From: robl...@gmail.com
To: hlds@list.valvesoftware.com
Subject: Re: [hlds] Forum vs. email list

I prefer the mailing list too.  It's simple and easy to do on my phone.

On Tue, Oct 25, 2011 at 4:44 PM, Ant essential...@bigpond.com wrote:

My 2 cents. Personally I proffer the email list. It's just all around more 
convenient. Most of us have our own forums to maintain without the need to be 
diverting to another. Emails save the time of searching, catching up etc. As 
Nicholas mentioned most forums only inform you once of a reply and stop sending 
notifications until you visit the forum again.
  However, it would appear of late that hostility prevails at least twice a 
day.  People could chill and remember when they first started out and learned 
to hold their tongues and count to ten before belittling people in the list 
just because it isn't running the way they want it to.
 Forum form would probably only amplify the opportunity for asshats to troll 
and abuse those who are less knowledgeable. 
Perhaps if people wander off track and divert the purpose of the list, a simple 
link to an appropriate source of help would keep the less knowledgeable happy 
and aggression at bay?
 Forums take allot of work and moderation. Emails will always be less time 
consuming. I appreciate the input and constant flow of list mail.
  
 
From: hlds-boun...@list.valvesoftware.com 
[mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of 1nsane

Sent: Tuesday, 25 October 2011 12:50 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] Forum vs. email list
 Keep the list. It is still far more useful than the SRCDS forums on 
steampowered.com.
 But above all, keep the announcements. Having those go to your phone so you 
know an update just hit is just great.
On Mon, Oct 24, 2011 at 10:38 PM, SakeFox sake...@kingdomsend.com wrote:I 
like the ease of access I get with the mailing list. I maybe able to get emails 
about new topics, but I can't just hit the reply button and go from there. It 
may seem easy just to open a web browser and go to the forums, but it's a lot 
of work for a quick reply to confirm a issue with a update or a plugin.


While we do have issues on the mailing list every now and then, it doesn't seem 
to happen to often and come in spurts. Maybe some explanation of what is 
acceptable on the mailing list. Also a small list to new subscribers of what is 
more for the forums and not the mailing list.


Also my phones does a lot better with this then loading webpages and I don't 
want a new phone =P

On 10/24/2011 8:34 PM, Fletcher Dunn wrote:

I am honestly astounded by the amount of people who complain when
people ask for help on help forums or mailing lists. Not everyone
signs up and instantly reads everything, goes through all the

archives, or spends hours researching.I'd like to use this comment as a 
springboard for a discussion about the format of this list.


I hear that a few years ago the idea of migrating the email list to a forum was 
kicked around.  However, at the time (is this still true today?) the users of 
the list didn't like the idea.  it is my understanding that most server admins 
prefer:


1.) Receiving push notifications.
2.) Viewing the list in their email client

#1 seems like a really compelling advantage (especially for announcements), 
while #2 seems like a personal preference, and many people have the opposite 
preference.


A forum has several compelling advantages:

1.) Easier to search and find answers to previously asked questions
2.) Easier to follow a thread of conversation.  (I personally find any email 
distribution list to become unreadable pretty much instantly, with all 
the's and broken line breaks that everybody's mail clients and put 
everywhere.)

3.) Easier to modify your post if you notice a mistake or want to clarify 
something, rather than making a new post.
4.) Easier to delete or move posts if they are spam, rude, inappropriate, 
belong in the general TF2 SPUF forum, etc.

5.) Easier to ignore an entire thread that you are not interested in.

Could there be some sort of forum + push notification that would satisfy what 
everybody wants?  This list exists to serve you guys, so I'm curious what 
everything thinks.  I *believe* most of the guys would find a forum format 
(perhaps with some push notification) more convenient.


It would be good to get some opinions about how people prefer to consume the 
information on this list.

Please chime in.

Your humble servant,
- Fletch

___

To unsubscribe, edit your list preferences, or view the list archives, please 
visit:
http://list.valvesoftware.com/mailman/listinfo/hlds