Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-11 Thread Shmuel Metz (Seymour J.)
In 894315.74051...@web54604.mail.re2.yahoo.com, on 01/09/2010
   at 12:49 PM, Ed Gould ps2...@yahoo.com said:

Either that or they are afraid that other clients will find out and it
will cause a mass migration.

Well, if I found out that a vendor had sued for dropping him, I would
never risk leasing his software in the first place.
 
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 ISO position; see http://patriot.net/~shmuel/resume/brief.html 
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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-09 Thread Ed Gould

From: Elardus Engelbrecht elardus.engelbre...@sita.co.za
To: IBM-MAIN@bama.ua.edu
Sent: Fri, January 8, 2010 6:49:52 AM
Subject: Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

Ed Gould wrote:

The salesman called me and very nastily said we will sue. I said go ahead 
and here is our lawyers name  phone number.

They want to *sue* just because you dropped their product?

Yes in fact in the year since I have had another vendor say the same thing. My 
guess is that they think it will scare the client into renewing.
Either that or they are afraid that other clients will find out and it will 
cause a mass migration.

These vendors are desperately crazy! 

I have no idea if the vendor is around anymore and I could care less. 

Good that you survived them. These unnamed vendors are probably bored or 
clueless... :-D

Now, if I could get at least some common basic *service* from vendors to 
start with, but that is another gory topic for other rainy day...

Groete / Greetings
Elardus Engelbrecht


I hear you on that. I have had 2 bad experiences just from Germany alone. One 
had to do with sending fixes out and expecting the user to hand re-link the 
lmod outside of SMPE's control. The other one was the typical how dare you 
question the software. The product about which I wrote the above item was 
American.

Ed




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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Shane Ginnane
Imagine if Amadeus had gone down on the 1st rather than Sunday  ;-)
Wouldn't *that* have drawn some heat.

Shane ...

 The BoQ one was the first I saw. That quacks like a Y2K-type problem
 despite  a claim to the contrary. 

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Elardus Engelbrecht
Ed Gould wrote:

The salesman called me and very nastily said we will sue. I said go ahead 
and here is our lawyers name  phone number.

They want to *sue* just because you dropped their product?

These vendors are desperately crazy! 

I have no idea if the vendor is around anymore and I could care less. 

Good that you survived them. These unnamed vendors are probably bored or 
clueless... :-D

Now, if I could get at least some common basic *service* from vendors to 
start with, but that is another gory topic for other rainy day...

Groete / Greetings
Elardus Engelbrecht

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Martin Packer
Maybe sue-icidal. :-)

Cheers, Martin

Martin Packer
Performance Consultant, IBM

+44-7802-245-584

email: martin_pac...@uk.ibm.com

Twitter / Facebook IDs: MartinPacker





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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Steve Comstock

Elardus Engelbrecht wrote:
[snip]



Now, if I could get at least some common basic *service* from vendors to 
start with, but that is another gory topic for other rainy day...




Why not now? It's Friday. So you can't get common basic *service* from
any of your vendors? Then why not raise issues to management, spell out
the problems, change vendors? Are all your vendors reluctant to provide
service? What exactly is wrong? Can it be fixed? Are there issues of
fraud, kickbacks, nepotism? All of these can be addressed if the issue
is important enough.


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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Elardus Engelbrecht
Steve Comstock wrote:
Why not now? It's Friday. So you can't get common basic *service* from
any of your vendors? Then why not raise issues to management, spell out the 
problems, change vendors? Are all your vendors reluctant to provide service? 
What exactly is wrong? Can it be fixed? Are there issues of fraud, kickbacks, 
nepotism? All of these can be addressed if the issue is important enough.

Good question: 

(All vendors will remain nameless. No offline queries please.)

1. One of the vendors decided not to continue to have a reseller in our 
country. Too expensive for them. When we said we will drop their product 
because we need absolutely 24 hours service from them (WE must deliver 24 
hours service to our customers), they just shrugged their shoulders. 

So we dropped them ice-cold upon end of contract. That was many moons 
ago.

2. Some vendors are somewhat expensive. They want priced fixed on Dollars 
which resulted in too expensive for us in Rand. I don't blame them, it is just 
their overseas HQ who can't see our exchange rate dillema... Also it was many 
moons ago.

3. One training company (now out of service ;-D ), just couldn't always 
provide full training schedules and fees when we requested it for our planning. 

I'm not aware of any cheats, frauds, kickback, nepotism, etc. Today, all our 
vendors are behaving professionally and friendly without any problems at all. 

It is just one of my personal pet peeves... ;-D

Now let us hear from YOUR pet peeves about vendors... ;-D

Groete / Greetings
Elardus Engelbrecht

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Kirk Talman
During the early 90's I was with two diffiferent software companies.  I 
saw the same leap year problem at both.  It was widely reported at other 
companies.

What was amazing was that the problem recurred in 92, 94 and 96 because of 
1) bad zaps 2) zaps that were sourced wrong or not at all 3) new code with 
the same old errors.  It got to the point, it was funny if tragic.

There are no new bugs.  The old ones live forever with new clothes and/or 
bodies.

IBM Mainframe Discussion List IBM-MAIN@bama.ua.edu wrote on 01/07/2010 
06:55:06 PM:

 A variant of what some people have been calling Y2.01K?
 
 I have seen reports of systems that think that this year is 2016 instead 
of 
 2010. There was some speculation (mostly uninformed) that this might be 
due 
 to confusion between binary and BCD year numbers (or year offsets). 
 
 That reminds me of a problem I saw in 1990, in several programs, where 
leap 
 year logic went wrong due to testing the year number for 
 divisibility by four as 
 if it was a binary number, when it was, in fact, BCD. The one thing that 
the 
 failing programs had in common was that they were all written in the 
1980s. 
 1980 happened to be a leap year, and the faulty logic got the right 
 answer all 
 the way up to 1989 (Y1.99K, if you like).
 
 That same faulty logic would again get the right answer from 2000 
to2009, so 
 what I wonder now is whether 2010 might bring deja vu all over again, 
for 
 some programs written after 2000.


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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Steve Comstock

Elardus Engelbrecht wrote:

Steve Comstock wrote:

Why not now? It's Friday. So you can't get common basic *service* from
any of your vendors? Then why not raise issues to management, spell out the 
problems, change vendors? Are all your vendors reluctant to provide service? 
What exactly is wrong? Can it be fixed? Are there issues of fraud, kickbacks, 
nepotism? All of these can be addressed if the issue is important enough.


Good question: 


(All vendors will remain nameless. No offline queries please.)

1. One of the vendors decided not to continue to have a reseller in our 
country. Too expensive for them. When we said we will drop their product 
because we need absolutely 24 hours service from them (WE must deliver 24 
hours service to our customers), they just shrugged their shoulders. 

So we dropped them ice-cold upon end of contract. That was many moons 
ago.


So, no problems from them today.



2. Some vendors are somewhat expensive. They want priced fixed on Dollars 
which resulted in too expensive for us in Rand. I don't blame them, it is just 
their overseas HQ who can't see our exchange rate dillema... Also it was many 
moons ago.


So, no problems from them today.

Pricing is always an issue. Today everyone seems to be focused
solely on price, ignoring issues such as quality, flexibility,
appropriateness, best fit, and so on.




3. One training company (now out of service ;-D ), just couldn't always 
provide full training schedules and fees when we requested it for our planning. 


Ah, but you have alternatives. Ahem.

We've been doing training since 1975, one of the longest running
training vendors in the mainframe business in the world. We're
happy to teach just about anywhere in the world. We've taught in
Ireland, Kuwait, Denmark, Singapore, Sweden, Canada, Belgium,
the Netherlands and Finland. We've done related work in Japan
and England. I've even been to South Africa once (actually
talking with folks in IBM and the old ASI affiliate back then).




I'm not aware of any cheats, frauds, kickback, nepotism, etc. Today, all our 
vendors are behaving professionally and friendly without any problems at all. 


So, maybe, it's not as bad as you first intimated, eh? I don't see
a consistent, current problem of not getting common basic *service*
from your current vendors out of the discussion above.




It is just one of my personal pet peeves... ;-D

Now let us hear from YOUR pet peeves about vendors... ;-D

Groete / Greetings
Elardus Engelbrecht



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The Trainer's Friend, Inc.

303-393-8716
http://www.trainersfriend.com

  z/OS Application development made easier
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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Elardus Engelbrecht
Steve Comstock wrote:
So, maybe, it's not as bad as you first intimated, eh? I don't see a 
consistent, current problem of not getting common basic *service*
from your current vendors out of the discussion above.

Thanks for reminding me, I forgot to add this *current* and *consistent* 
service problem we're currently experiencing. I wanted to add that, but got 
distracted by other more urgent work... ( I must do my work, you see... ;-D )

To be fair to that vendor, things are now going fine these days fortunately, 
but we're monitoring this.

That vendor wrote some custom application on one of our database systems. 
Unfortunately it was somewhat buggy resulting into outage and 
incompatibilities. We have some trouble to communicate to them via e-mails 
and to get them to fix their software. There are other problems too, but I will 
not discuss them here.

Eventually it boils down to skills shortage and lack of commitment on their 
part.

Most of the times I'm very happy to work with vendors, because we (and 
other datacentres) are the reason for their existance.

Groete / Greetings
Elardus Engelbrecht

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Andy Wood
During the early 90's I was with two diffiferent software companies.  I
saw the same leap year problem at both.  It was widely reported at other
companies.

What was amazing was that the problem recurred in 92, 94 and 96 because 
of
1) bad zaps 2) zaps that were sourced wrong or not at all 3) new code with
the same old errors.  It got to the point, it was funny if tragic.


I certainly saw it happen in 1992, but the problem only showed up then rather 
than 1990 for a different reason. In that system, incorrectly treating a non 
leap year as a leap year (as in 1990) did not cause any noticeable trouble, 
while incorrectly treating a leap year as a non leap year (1992) had very 
visible symptoms.

From memory, that problem went a bit like this: Date of 31 December 1992 
was presented to the system. One program correctly converted that to day 
366 of 1992. It then passed that converted version of the date to another 
program, the one with the bug, only to have it rejected since according to the 
second program, there were only 365 days in 1992. Perhaps this bug did cause 
some incorrect processing in 1990, but if it did, nobody noticed.

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Paul Gilmartin
On Fri, 8 Jan 2010 09:38:28 -0500, Kirk Talman wrote:

During the early 90's I was with two diffiferent software companies.  I
saw the same leap year problem at both.  It was widely reported at other
companies.

What was amazing was that the problem recurred in 92, 94 and 96 because of

... software that erroneously assumed that all years divisible
by 2 are leap years?

-- gil

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Jim Phoenix

No,

The error was only dividing the last digit of the year by 4 to determine 
if it was a leap year.  I.e. 92 is divisible by 4 but 2 is not.


Paul Gilmartin wrote:

On Fri, 8 Jan 2010 09:38:28 -0500, Kirk Talman wrote:

  

During the early 90's I was with two diffiferent software companies.  I
saw the same leap year problem at both.  It was widely reported at other
companies.

What was amazing was that the problem recurred in 92, 94 and 96 because of



... software that erroneously assumed that all years divisible
by 2 are leap years?


  


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| Senior Software Developer| Fax: (310) 338-0801|
| Phoenix Software International   | Alt fax: (310) 337-2685|
| 831 Parkview Drive North | jimphoe...@phoenixsoftware.com |
| El Segundo, CA 90245 | http://www.phoenixsoftware.com |

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-08 Thread Andy Wood
No,

The error was only dividing the last digit of the year by 4 to determine
if it was a leap year.  I.e. 92 is divisible by 4 but 2 is not.


There must be plenty of ways of going wrong.

However, the ones I recall were taking a two or four digit BCD year number, 
and testing if it was divisible by four as if it was a binary number. For 
example, 
in assembler, using a TM instruction to check if the low order two bits were 
both zero. By that method, or by actually doing a binary divide, X'1980' or 
X'80' is correctly determined to be a leap year. It continues to work correctly 
up to 1989 but since X'1990' or X'90' is divisible by four, 1990 is taken as a 
leap. X'1992' or X'92' is not divisible by four, ergo 1992 is not a leap year 
... 

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Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Brian Peterson
A friend pointed out the following document which points out a data loss
scenario for sites which have chosen an interesting serialization
architecture for their systems.

http://www-01.ibm.com/support/docview.wss?uid=isg3T1012005

This document describes situations where it is possible to have in-use
temporary data sets deleted by DFHSM during normal space management
operations.  The environments exposed to this are those that for example may
have tried to exclude certain SYS1 data sets from serialization for various
[editorial] perverse [/editorial] reasons.

Normal customers, with normal serialization environments, are not exposed.

If you have an unusual or complex serialization environment, where, for
example, you are trying to exclude SYS1 data sets from serialization, you
are potentially exposed to the issue described by the link.  This is
because, last year, temporary data sets were named SYS09365 as their HLQ,
but today are SYS10007 for example.  If one were to have a mask of SYS1* to
exclude data sets like SYS1.LINKLIB from serialization, then last year the
serialization would still apply to temporary data sets, but this year would
not protect temporary data sets from deletion.

Of course, the linked document describes the issue in much greater detail,
along with suggested solutions/workarounds.  The linked document does not
say what I WILL say - that it is my belief that unusual or complex
serialization environments are generally ill-advised.

Brian

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Jousma, David
Similar problem if you have TSS based security.  No data loss, but many
jobs abending due to no access.  CA provided both a PTF, and a sample
PERMIT statement to get around the problem.  

_
Dave Jousma
Assistant Vice President, Mainframe Services
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB1G
p 616.653.8429
f 616.653.8497


-Original Message-
From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
Behalf Of Brian Peterson
Sent: Thursday, January 07, 2010 3:08 PM
To: IBM-MAIN@bama.ua.edu
Subject: Heads Up: Possible Data Loss for Temporary Data Sets starting
2010

A friend pointed out the following document which points out a data loss
scenario for sites which have chosen an interesting serialization
architecture for their systems.

http://www-01.ibm.com/support/docview.wss?uid=isg3T1012005

This document describes situations where it is possible to have in-use
temporary data sets deleted by DFHSM during normal space management
operations.  The environments exposed to this are those that for example
may
have tried to exclude certain SYS1 data sets from serialization for
various
[editorial] perverse [/editorial] reasons.

Normal customers, with normal serialization environments, are not
exposed.

If you have an unusual or complex serialization environment, where, for
example, you are trying to exclude SYS1 data sets from serialization,
you
are potentially exposed to the issue described by the link.  This is
because, last year, temporary data sets were named SYS09365 as their
HLQ,
but today are SYS10007 for example.  If one were to have a mask of SYS1*
to
exclude data sets like SYS1.LINKLIB from serialization, then last year
the
serialization would still apply to temporary data sets, but this year
would
not protect temporary data sets from deletion.

Of course, the linked document describes the issue in much greater
detail,
along with suggested solutions/workarounds.  The linked document does
not
say what I WILL say - that it is my belief that unusual or complex
serialization environments are generally ill-advised.

Brian

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Andy Wood
A variant of what some people have been calling Y2.01K?

I have seen reports of systems that think that this year is 2016 instead of 
2010. There was some speculation (mostly uninformed) that this might be due 
to confusion between binary and BCD year numbers (or year offsets). 

That reminds me of a problem I saw in 1990, in several programs, where leap 
year logic went wrong due to testing the year number for divisibility by four 
as 
if it was a binary number, when it was, in fact, BCD. The one thing that the 
failing programs had in common was that they were all written in the 1980s. 
1980 happened to be a leap year, and the faulty logic got the right answer all 
the way up to 1989 (Y1.99K, if you like).

That same faulty logic would again get the right answer from 2000 to 2009, so 
what I wonder now is whether 2010 might bring deja vu all over again, for 
some programs written after 2000.

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Ed Gould

From: Jousma, David david.jou...@53.com
To: IBM-MAIN@bama.ua.edu
Sent: Thu, January 7, 2010 2:14:01 PM
Subject: Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

Similar problem if you have TSS based security.  No data loss, but many
jobs abending due to no access.  CA provided both a PTF, and a sample
PERMIT statement to get around the problem.  




David:

We had a similar situation but different, this went back 15 years ago. We had 
vendor X creating permanent data sets but with temporary names.
eg sys95xxx.xx etc. For all intense purposes anybody would have thought 
(and we did) thought these were really temporary datasets.

We would find them all over the place ie pre SMS and just not on public 
volumes, you name it we found them there.

I had to run through SMF to figure out who was creating them and ordinarily the 
jobname would be in those type os data sets but there was a bogus jobname in 
there. After looking through SMF we thought we had found the culprit but before 
calling the vendor up I want to make sure. I ended up running a GTF trace on 
SVC 99 and seeing who was really doing it. I did this as a caution as I wanted 
to be able to say without argument that the vendor was creating these data 
sets. I opened up an incident with the vendor and the next day I got a call 
back asking what the issue was. I gave them a detailed description and offered 
to send them the proof. The guy at the other end categorically denied the 
product did such a thing.
I packaged up the printouts and sent it off about a week later I got a phone 
call and it was hostile to say the least. It got down to if you ever repeat 
this in public we will sue. I went to my boss and he shrugged it off and told 
me to look around for another package. It wasn't easy but I did find one and 
when the product came up for renewal we dropped it. The salesman called me and 
very nastily said we will sue. I said go ahead and here is our lawyers name  
phone number.

I have no idea if the vendor is around anymore and I could care less. The 
vendors lying and threatening was all posture and trying to make us the 
customer back down. Needless to say we stayed away from that vendors software 
from then on.

Ed




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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Shane
On Thu, 2010-01-07 at 17:55 -0600, Andy Wood wrote:
 A variant of what some people have been calling Y2.01K?
 
 I have seen reports of systems that think that this year is 2016 instead of 
 2010.

Like this you mean ???.
http://www.theaustralian.com.au/australian-it/eftpos-glitch-not-y2k-bug/story-e6frgakx-1225816534313

Shane ...

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Barbara Nitz
 A variant of what some people have been calling Y2.01K?
 I have seen reports of systems that think that this year is 2016 instead of
 2010.

Like this you mean ???.
http://www.theaustralian.com.au/australian-it/eftpos-glitch-not-y2k-
bug/story-e6frgakx-1225816534313

Haven't found an English language link, but the EMV chip on new cards is 
apparently responsible for a quarter of all German card holders being unable 
to 'identify themselves' to banking terminals. Since January 1st, 2010. It is 
being blamed on a 'third party programming error' in the chip.

Barbara Nitz

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Re: Heads Up: Possible Data Loss for Temporary Data Sets starting 2010

2010-01-07 Thread Andy Wood
. . .
 A variant of what some people have been calling Y2.01K?

 I have seen reports of systems that think that this year is 2016 instead of
 2010.

Like this you mean ???.
http://www.theaustralian.com.au/australian-it/eftpos-glitch-not-y2k-
bug/story-e6frgakx-1225816534313


The BoQ one was the first I saw. That quacks like a Y2K-type problem despite 
a claim to the contrary. Then I saw the one involving German bank cards, but 
there are some others like one for SMS messages on Windows Mobile - I think 
that was where I saw some talk about possible BCD confusion. At this time, if 
you simply Google Y2.01K you will get a lot of hits.

I haven't seen any suggestion that any mainframe software is involved, but it 
certainly jogged my memory of Y1.99K problems that I encountered.

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