Re: [JAWS-Users] Geek Squad and jumping JAWS
Maybe you should have had Microsoft accessibility look at it first. Jorge -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of wayne smith Sent: Monday, March 23, 2015 10:03 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS I just had the computer in to the Geek Squad for exactly that. They were supposed to clean it up. I'll take it back for another check but I wondered if they may have done something in updating or cleaning that messed up JAWS. Wayne -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Capelle Sent: Monday, March 23, 2015 05:55 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS this s ounds like a possible trojan, have you checked for spyware? - Original Message - From: wayne smith waynesoundsm...@earthlink.net To: jaws-users-list@jaws-users.com Sent: Monday, March 23, 2015 5:44 PM Subject: [JAWS-Users] Geek Squad and jumping JAWS Hello- I just took my computer to Geek Squad for a tune-up and cleanup. I have done it several times in the past. This time I am running into several problems. When I have different Word docs open or I am writing an email using Outlook 2007 JAWS appears to jump to other Windows without warning. For example, I was writing an email and the focus kept jumping to things like the Desktop, time and date or battery check and I had to alt tab back to my email multiple times and its happening as I write this. The same thing happens when I am working in a MS Word doc. Any thoughts on how to get back my JAWS stability? I have JAWS 14 and Windows 7 Also, I went on the web and to my bank. When I tried to log in the bank gave me a notice that it did not recognize my computer and I had to go through a security process to get the recognition back. I never had these problems before with Geek Squad but I noticed that the people are new and not as sharp as the old ones who suddenly disappeared. Thanks in advance, Wayne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Geek Squad and jumping JAWS
This might sound like a dumb question but have you checked to be sure that the mousepad has not been activated if it is a laptop? When I took my laptop for repair it came back with the mousepad on and I could no longer access the normal ways to turn it off. I had to take it back so they could fix whatever setting controlled the Windows Mobility Center which is how I turn the mousepad on and off. The symptoms you describe sound like what happens to me when the mousepad is turned on. Just a thought. Sherrie Gosling -Original Message- From: wayne smith Sent: Monday, March 23, 2015 10:03 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS I just had the computer in to the Geek Squad for exactly that. They were supposed to clean it up. I'll take it back for another check but I wondered if they may have done something in updating or cleaning that messed up JAWS. Wayne -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Capelle Sent: Monday, March 23, 2015 05:55 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS this s ounds like a possible trojan, have you checked for spyware? - Original Message - From: wayne smith waynesoundsm...@earthlink.net To: jaws-users-list@jaws-users.com Sent: Monday, March 23, 2015 5:44 PM Subject: [JAWS-Users] Geek Squad and jumping JAWS Hello- I just took my computer to Geek Squad for a tune-up and cleanup. I have done it several times in the past. This time I am running into several problems. When I have different Word docs open or I am writing an email using Outlook 2007 JAWS appears to jump to other Windows without warning. For example, I was writing an email and the focus kept jumping to things like the Desktop, time and date or battery check and I had to alt tab back to my email multiple times and its happening as I write this. The same thing happens when I am working in a MS Word doc. Any thoughts on how to get back my JAWS stability? I have JAWS 14 and Windows 7 Also, I went on the web and to my bank. When I tried to log in the bank gave me a notice that it did not recognize my computer and I had to go through a security process to get the recognition back. I never had these problems before with Geek Squad but I noticed that the people are new and not as sharp as the old ones who suddenly disappeared. Thanks in advance, Wayne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Geek Squad and jumping JAWS
Hello- I just took my computer to Geek Squad for a tune-up and cleanup. I have done it several times in the past. This time I am running into several problems. When I have different Word docs open or I am writing an email using Outlook 2007 JAWS appears to jump to other Windows without warning. For example, I was writing an email and the focus kept jumping to things like the Desktop, time and date or battery check and I had to alt tab back to my email multiple times and its happening as I write this. The same thing happens when I am working in a MS Word doc. Any thoughts on how to get back my JAWS stability? I have JAWS 14 and Windows 7 Also, I went on the web and to my bank. When I tried to log in the bank gave me a notice that it did not recognize my computer and I had to go through a security process to get the recognition back. I never had these problems before with Geek Squad but I noticed that the people are new and not as sharp as the old ones who suddenly disappeared. Thanks in advance, Wayne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Geek Squad and jumping JAWS
this s ounds like a possible trojan, have you checked for spyware? - Original Message - From: wayne smith waynesoundsm...@earthlink.net To: jaws-users-list@jaws-users.com Sent: Monday, March 23, 2015 5:44 PM Subject: [JAWS-Users] Geek Squad and jumping JAWS Hello- I just took my computer to Geek Squad for a tune-up and cleanup. I have done it several times in the past. This time I am running into several problems. When I have different Word docs open or I am writing an email using Outlook 2007 JAWS appears to jump to other Windows without warning. For example, I was writing an email and the focus kept jumping to things like the Desktop, time and date or battery check and I had to alt tab back to my email multiple times and its happening as I write this. The same thing happens when I am working in a MS Word doc. Any thoughts on how to get back my JAWS stability? I have JAWS 14 and Windows 7 Also, I went on the web and to my bank. When I tried to log in the bank gave me a notice that it did not recognize my computer and I had to go through a security process to get the recognition back. I never had these problems before with Geek Squad but I noticed that the people are new and not as sharp as the old ones who suddenly disappeared. Thanks in advance, Wayne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Geek Squad and jumping JAWS
I just had the computer in to the Geek Squad for exactly that. They were supposed to clean it up. I'll take it back for another check but I wondered if they may have done something in updating or cleaning that messed up JAWS. Wayne -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Capelle Sent: Monday, March 23, 2015 05:55 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS this s ounds like a possible trojan, have you checked for spyware? - Original Message - From: wayne smith waynesoundsm...@earthlink.net To: jaws-users-list@jaws-users.com Sent: Monday, March 23, 2015 5:44 PM Subject: [JAWS-Users] Geek Squad and jumping JAWS Hello- I just took my computer to Geek Squad for a tune-up and cleanup. I have done it several times in the past. This time I am running into several problems. When I have different Word docs open or I am writing an email using Outlook 2007 JAWS appears to jump to other Windows without warning. For example, I was writing an email and the focus kept jumping to things like the Desktop, time and date or battery check and I had to alt tab back to my email multiple times and its happening as I write this. The same thing happens when I am working in a MS Word doc. Any thoughts on how to get back my JAWS stability? I have JAWS 14 and Windows 7 Also, I went on the web and to my bank. When I tried to log in the bank gave me a notice that it did not recognize my computer and I had to go through a security process to get the recognition back. I never had these problems before with Geek Squad but I noticed that the people are new and not as sharp as the old ones who suddenly disappeared. Thanks in advance, Wayne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
