Re: [JAWS-Users] Outlook 2007 sluggishness
Yes, at work some of us are also having problems with JAWS being sluggish when opening a message, after deleting a character, word or more, and after pressing the enter key when composing a message. We are using JAWS 11.756, Office 2007 and XP. The only thing that appears to some what help is to press the Alt key, wait until the ribbon is available, and then press Alt again to move back to the body of the message. This sluggishness has caused the reading and creation of e-mail to become a very slow and painful process. I will be upgrading to JAWS 11.0.1430 on Monday. Annette -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shen Kuan Sent: Friday, April 30, 2010 5:41 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 sluggishness Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __ Information from ESET Smart Security, version of virus signature database 5076 (20100430) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 5077 (20100501) __ The message was checked by ESET Smart Security. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 sluggishness
While I cannot say I have found a solution to these problems, I can say I've experienced every one of them. I have tried making sure my old data is routinely cleaned, emptying my temp files folder, and all other things I can think of. Nothing seems to help. I've used both off-line as well as in- brouser methods for viewing emails, as it is necesary sometimes, and that seems to have no bearing on whether the program will respond with speed or sluggishness. I too am using JAWS 11, with Windows 7, and Outlook 07. Warmly, Melissa -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Don and Cher Bosch Sent: Friday, April 30, 2010 7:35 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 sluggishness Chris- Are you using plain text or opening in your browser? Cher -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of CrisMunoz54 Sent: Friday, April 30, 2010 5:46 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 sluggishness Sometimes, add ons can cause general outlook sluggishness. Also, if the pst file gets too big, that can cause issues with the app. I did have problems with delay in speech and sluggishness that you describe, but those were with earlier versions of jaws. Using jfw 11, I can't say I've been experiencing those performance issues. -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shen Kuan Sent: Friday, April 30, 2010 2:41 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 sluggishness Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 sluggishness
Chris- Are you using plain text or opening in your browser? Cher -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of CrisMunoz54 Sent: Friday, April 30, 2010 5:46 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2007 sluggishness Sometimes, add ons can cause general outlook sluggishness. Also, if the pst file gets too big, that can cause issues with the app. I did have problems with delay in speech and sluggishness that you describe, but those were with earlier versions of jaws. Using jfw 11, I can't say I've been experiencing those performance issues. -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shen Kuan Sent: Friday, April 30, 2010 2:41 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 sluggishness Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 sluggishness
I open messages in my browser and have to wait several seconds after pressing the alt key before I hear the message tab on the ribbon announced. Then there is another pause when I hit the appropriate key on my quick access tool bar. It would be interesting to have someone watch the screen to see if they could determine if the sluggishness is within Outlook 2007- which I somewhat suspect- or whether JAWS is part or all of the problem. The plain text messages certainly are more responsive, and I may change that option someday and see if I can live with that any better. Cher -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shen Kuan Sent: Friday, April 30, 2010 5:41 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 sluggishness Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Outlook 2007 sluggishness
Sometimes, add ons can cause general outlook sluggishness. Also, if the pst file gets too big, that can cause issues with the app. I did have problems with delay in speech and sluggishness that you describe, but those were with earlier versions of jaws. Using jfw 11, I can't say I've been experiencing those performance issues. -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shen Kuan Sent: Friday, April 30, 2010 2:41 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2007 sluggishness Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Outlook 2007 sluggishness
Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
