Office 365/office 13 is a different kettle of fish from Office 2010. My
problem was that when I opened a document from a previous version, it came up
with a read only title. Would not let me change anything and JAWS would not
ready the file. I finally changed it in my Word options and now I do not have
the problem. My next problem to solve is to get spell-check to work as it
should. In Office 365, at least my Office 365, the spellcheck opens in a
separate window on the right hand side of the document and F-6 will not take
you over there and JAWS does not want to read it using F-7. I think I have
instructions somewhere to tell me how to use this particular version of spell
check but I want it to work as it used to work. Is that too much to ask of
Microsoft?
-Original Message-
From: Feliciano Godoy via Jfw [mailto:jfw@lists.the-jdh.com]
Sent: Wednesday, February 11, 2015 12:17 PM
To: Ian Nichols; The Jaws for Windows support list.
Subject: Re: Problems with JAWS 16, Windows 8.1 and MS Office 365
I'd call the microsoft disability help desk.
1 (800) 936-5900
Let us know how it goes
.Regards, feliciano
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On Feb 11, 2015, at 7:43 AM, Ian Nichols via Jfw jfw@lists.the-jdh.com wrote:
Hello Friends,
I have a new computer (just over a month ago). It's a desk top (Acer
tower) with Windows 8.1 and JAWS 16. It came with Office 365 home
edition installed. I haven't been able to figure out whether is the
operating system, JAWS 16 or Office 365 - or some combination of the
three, that is causing the problems.
Apart from the learning curve associated with Windows 8.1 (Groan!), MS
Word
2013 often has trouble loading Word documents from previous versions
of Word. Often it takes a long time to load, displaying a message
something like scanning layout, and I can't do anything with the
document until it is finished. I have a Word 2010 document with
several tables on the first page, and it corrupts the document,
spreading the 1st page over more than 2 pages. My wife says that she
can see that it displays the document OK for a couple of seconds, then
changes it to the corrupt layout.
I installed Office 365 on a laptop with Windows 7. It took several hours.
The MS Office group is in the start menu, but none of the programs
will run, giving the message that it has stopped working. The details say
appcrash.
If anyone can help with suggestions, or point me to some help, I'd be
very grateful. I am planning on having a chat with the vendor.
All the best,
Ian
Ian D. Nichols,
Toronto, Canada
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