[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #17 from Boudewijn Rempt  ---
Ah, phew!

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #16 from sr.lo...@gmail.com ---
Ok, with today build the problem is solved.

Great work!

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #15 from Boudewijn Rempt  ---
Yes, the latest nightly build doesn't have the fix yet. Tomorrow's should have
it.

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #14 from sr.lo...@gmail.com ---
No Luck with the latest night-build T_T
(krita-nightly-x64-v4.0.0.51-1033-g1d6a7e2ec6-setup.exe)

I attach the new system info and crashlogs.

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

sr.lo...@gmail.com changed:

   What|Removed |Added

 Attachment #112409|0   |1
is obsolete||

--- Comment #13 from sr.lo...@gmail.com ---
Created attachment 112462
  --> https://bugs.kde.org/attachment.cgi?id=112462=edit
system info

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

sr.lo...@gmail.com changed:

   What|Removed |Added

 Attachment #112410|0   |1
is obsolete||

--- Comment #12 from sr.lo...@gmail.com ---
Created attachment 112461
  --> https://bugs.kde.org/attachment.cgi?id=112461=edit
krita crashlog

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

Boudewijn Rempt  changed:

   What|Removed |Added

  Latest Commit|https://commits.kde.org/kri |https://commits.kde.org/kri
   |ta/b0275f3e0e1e19df0a306fa1 |ta/18760637769be2b546313c10
   |47f48b7079df92a1|645f32a1123d3041

--- Comment #11 from Boudewijn Rempt  ---
Git commit 18760637769be2b546313c10645f32a1123d3041 by Boudewijn Rempt.
Committed on 04/05/2018 at 12:54.
Pushed by rempt into branch 'krita/4.0'.

Check pointers before dereferencing
(cherry picked from commit b0275f3e0e1e19df0a306fa147f48b7079df92a1)

M  +1-1plugins/dockers/griddocker/griddocker_dock.cpp

https://commits.kde.org/krita/18760637769be2b546313c10645f32a1123d3041

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #10 from Boudewijn Rempt  ---
You should be able to test this fix in the next nightly build:
https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

Boudewijn Rempt  changed:

   What|Removed |Added

 Status|CONFIRMED   |RESOLVED
  Latest Commit||https://commits.kde.org/kri
   ||ta/b0275f3e0e1e19df0a306fa1
   ||47f48b7079df92a1
 Resolution|--- |FIXED

--- Comment #9 from Boudewijn Rempt  ---
Git commit b0275f3e0e1e19df0a306fa147f48b7079df92a1 by Boudewijn Rempt.
Committed on 04/05/2018 at 10:12.
Pushed by rempt into branch 'master'.

Check pointers before dereferencing

M  +1-1plugins/dockers/griddocker/griddocker_dock.cpp

https://commits.kde.org/krita/b0275f3e0e1e19df0a306fa147f48b7079df92a1

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #8 from Boudewijn Rempt  ---
Okay, I don't understand how this could happen -- apparently there is a canvas
showing the document, but no document, but I can work around  this.

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

Boudewijn Rempt  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |---
 Status|NEEDSINFO   |CONFIRMED
 Ever confirmed|0   |1

--- Comment #7 from Boudewijn Rempt  ---
Hm... The crash seems to happen in the grid docker. let's see if I can find the
cause.

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #6 from sr.lo...@gmail.com ---
I attached the crashlogs where i opened an existing file and tried to create a
new one and the system info from the krita help dialog.

I have Zone Alarm installed.

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #4 from sr.lo...@gmail.com ---
Created attachment 112409
  --> https://bugs.kde.org/attachment.cgi?id=112409=edit
system info

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

sr.lo...@gmail.com changed:

   What|Removed |Added

 Attachment #112110|0   |1
is obsolete||

--- Comment #5 from sr.lo...@gmail.com ---
Created attachment 112410
  --> https://bugs.kde.org/attachment.cgi?id=112410=edit
crashlogs

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393287

Boudewijn Rempt  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDSINFO
 Resolution|--- |WAITINGFORINFO
 CC||b...@valdyas.org

--- Comment #3 from Boudewijn Rempt  ---
Please try to get a crash log. It is fairly certain that this is a problem with
your setup, of course, because hundreds of thousands of people use Krita on
Windows 10 without problems, but it would be good to have the following
information so we could start guessing what's up:

* crash log (https://docs.krita.org/Dr._Mingw_debugger)
* system information for bug reports (from the dialog in the help menu)
* whether you have any security software installed other than Windows Defender

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393287

--- Comment #2 from sr.lo...@gmail.com ---
Deleted the kritarc and kritadisplayrc files and still crashes the same.

I tried, on the same machine, booting a Manjaro KDE Live USB with free drivers
and krita 4.0.1 intalled from the repositories worked fine. Could't test it
with non-free drivers because the live image doesn't load correctly.

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[krita] [Bug 393287] Krita crashes when creating a new file or opening an existing one

[Scott Petrovic]

https://bugs.kde.org/show_bug.cgi?id=393287

Scott Petrovic  changed:

   What|Removed |Added

 CC||scottpetro...@gmail.com

--- Comment #1 from Scott Petrovic  ---
Usually this has to do with an old configuration file from Krita 3.x hanging
around. 

Can you try to clear those files. 
https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration

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