[Kernel-packages] [Bug 1248838] Re: Laptop freezes. Hard reset is required.
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248838 Title: Laptop freezes. Hard reset is required. Status in “linux” package in Ubuntu: Expired Bug description: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks --- ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: raja 3842 F pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 MachineType: Acer Aspire E1-571 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-32-generic N/A linux-backports-modules-3.8.0-32-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/20/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_HR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire E1-571 dmi.product.version: V1.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248838/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1248838] Re: Laptop freezes. Hard reset is required.
Can you follow the instructions on the following wiki to perform some further debugging: https://help.ubuntu.com/community/DebuggingSystemCrash ** Changed in: linux (Ubuntu) Importance: Undecided = High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248838 Title: Laptop freezes. Hard reset is required. Status in “linux” package in Ubuntu: Incomplete Bug description: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks --- ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: raja 3842 F pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 MachineType: Acer Aspire E1-571 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-32-generic N/A linux-backports-modules-3.8.0-32-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/20/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_HR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire E1-571 dmi.product.version: V1.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248838/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1248838] Re: Laptop freezes. Hard reset is required.
Also, would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-saucy/ ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248838 Title: Laptop freezes. Hard reset is required. Status in “linux” package in Ubuntu: Incomplete Bug description: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks --- ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: raja 3842 F pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 MachineType: Acer Aspire E1-571 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-32-generic N/A linux-backports-modules-3.8.0-32-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/20/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_HR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire E1-571 dmi.product.version: V1.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248838/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1248838] Re: Laptop freezes. Hard reset is required.
Hi Brad, I just did what you asked for. Please check if this is how it should be reported. Thanks for the help. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248838 Title: Laptop freezes. Hard reset is required. Status in “linux” package in Ubuntu: Confirmed Bug description: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks --- ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: raja 3842 F pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 MachineType: Acer Aspire E1-571 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-32-generic N/A linux-backports-modules-3.8.0-32-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/20/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_HR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire E1-571 dmi.product.version: V1.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248838/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1248838] Re: Laptop freezes. Hard reset is required.
apport information ** Tags added: apport-collected raring ** Description changed: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks + --- + ApportVersion: 2.9.2-0ubuntu8.5 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: raja 3842 F pulseaudio + DistroRelease: Ubuntu 13.04 + HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 + MachineType: Acer Aspire E1-571 + MarkForUpload: True + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 + ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-3.8.0-32-generic N/A + linux-backports-modules-3.8.0-32-generic N/A + linux-firmware1.106 + Tags: raring + Uname: Linux 3.8.0-32-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + dmi.bios.date: 04/20/2012 + dmi.bios.vendor: Acer + dmi.bios.version: V1.06 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: EA50_HC_HR + dmi.board.vendor: Acer + dmi.board.version: Type2 - Board Version + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.06 + dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: + dmi.product.name: Aspire E1-571 + dmi.product.version: V1.06 + dmi.sys.vendor: Acer ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1248838/+attachment/3902136/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248838 Title: Laptop freezes. Hard reset is required. Status in “linux” package in Ubuntu: Confirmed Bug description: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks --- ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: raja 3842 F pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 MachineType: Acer Aspire E1-571 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-32-generic N/A linux-backports-modules-3.8.0-32-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/20/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_HR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire E1-571 dmi.product.version: V1.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248838/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
