[Kernel-packages] [Bug 1673250] Re: Internal HUAWEI Mobile Broadband Module not showing up as USB device
There is a solution/workaround for the Acer Trabelmate P648 (successor of the
P645,
possibly with the same / similar modem) in comment
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981/comments/8
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https://bugs.launchpad.net/bugs/1673250
Title:
Internal HUAWEI Mobile Broadband Module not showing up as USB device
Status in linux package in Ubuntu:
Expired
Bug description:
Hi,
I am running an Acer P645 with internal USB UMTS modem.
The modem works using a 16.04.1 live USB stick,
but not on the installed on-disk 16.04.2.
Below is the lsusb -v in from the live-USB where the UMTS modem works,
first the USB Hub usb2, then the Huawei device. The information
from the running system where the modem does not show up is attached through
apport.
I also have access to dmesg on both systems, see further below
for the successful case. I also tried to copy kernel and modules
from the live-USB to the hadr disk, booted successfully,
but still nothing in lsusb. I also tried a few times to use
for i in /sys/bus/pci/drivers/[uoex]hci_hcd/*:*; do
echo "${i##*/}" > "${i%/*}/unbind"
echo "${i##*/}" > "${i%/*}/bind"
done
for resetting the bus, still the same.
I would welcome some suggestions what to test, if there could be
a firmware issue blocking the UMTS, if teh modem could be blacklisted
(how do I check that ?) whether udev or systemd could be a problem,
whether there could be a missing package in the HDD installation (which?!)
or if UEFI in the boot chain ("sdhci: Secure Digital Host Controller
Interface driver")
could cause an issue.
Or if it makes sense to manually run usb_modeswitch (how?)
without the device even be in lsusb ?
Yours,
Steffen
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize064
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice4.04
iManufacturer 3 Linux 4.4.0-31-generic xhci-hcd
iProduct2 xHCI Host Controller
iSerial 1 :00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes3
Transfer TypeInterrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 9
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable0x88 0x00
PortPwrCtrlMask0xff 0xff
Hub Port Status:
Port 1: .0503 highspeed power enable connect
Port 2: .0100 power
Port 3: .0100 power
Port 4: .0100 power
Port 5: .0503 highspeed power enable connect
Port 6: .0503 highspeed power enable connect
Port 7: .0103 power enable connect
Port 8: .0103 power enable connect
Port 9: .0100 power
Device Status: 0x0001
Self Powered
Bus 002 Device 006: ID 12d1:1570 Huawei Technologies Co., Ltd.
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 255 Vendor Specific Class
bDeviceSubClass 2
bDeviceProtocol 1
bMaxPacketSize064
idVendor 0x12d1 Huawei Technologies Co., Ltd.
idProduct 0x1570
bcdDevice0.01
iManufacturer 5 Huawei Technologies Co., Ltd.
iProduct
[Kernel-packages] [Bug 1673250] Re: Internal HUAWEI Mobile Broadband Module not showing up as USB device
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1673250
Title:
Internal HUAWEI Mobile Broadband Module not showing up as USB device
Status in linux package in Ubuntu:
Expired
Bug description:
Hi,
I am running an Acer P645 with internal USB UMTS modem.
The modem works using a 16.04.1 live USB stick,
but not on the installed on-disk 16.04.2.
Below is the lsusb -v in from the live-USB where the UMTS modem works,
first the USB Hub usb2, then the Huawei device. The information
from the running system where the modem does not show up is attached through
apport.
I also have access to dmesg on both systems, see further below
for the successful case. I also tried to copy kernel and modules
from the live-USB to the hadr disk, booted successfully,
but still nothing in lsusb. I also tried a few times to use
for i in /sys/bus/pci/drivers/[uoex]hci_hcd/*:*; do
echo "${i##*/}" > "${i%/*}/unbind"
echo "${i##*/}" > "${i%/*}/bind"
done
for resetting the bus, still the same.
I would welcome some suggestions what to test, if there could be
a firmware issue blocking the UMTS, if teh modem could be blacklisted
(how do I check that ?) whether udev or systemd could be a problem,
whether there could be a missing package in the HDD installation (which?!)
or if UEFI in the boot chain ("sdhci: Secure Digital Host Controller
Interface driver")
could cause an issue.
Or if it makes sense to manually run usb_modeswitch (how?)
without the device even be in lsusb ?
Yours,
Steffen
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize064
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice4.04
iManufacturer 3 Linux 4.4.0-31-generic xhci-hcd
iProduct2 xHCI Host Controller
iSerial 1 :00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes3
Transfer TypeInterrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 9
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable0x88 0x00
PortPwrCtrlMask0xff 0xff
Hub Port Status:
Port 1: .0503 highspeed power enable connect
Port 2: .0100 power
Port 3: .0100 power
Port 4: .0100 power
Port 5: .0503 highspeed power enable connect
Port 6: .0503 highspeed power enable connect
Port 7: .0103 power enable connect
Port 8: .0103 power enable connect
Port 9: .0100 power
Device Status: 0x0001
Self Powered
Bus 002 Device 006: ID 12d1:1570 Huawei Technologies Co., Ltd.
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 255 Vendor Specific Class
bDeviceSubClass 2
bDeviceProtocol 1
bMaxPacketSize064
idVendor 0x12d1 Huawei Technologies Co., Ltd.
idProduct 0x1570
bcdDevice0.01
iManufacturer 5 Huawei Technologies Co., Ltd.
iProduct4 HUAWEI Mobile Broadband Module
iSerial 0
[Kernel-packages] [Bug 1673250] Re: Internal HUAWEI Mobile Broadband Module not showing up as USB device
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.11 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11-rc2
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1673250
Title:
Internal HUAWEI Mobile Broadband Module not showing up as USB device
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
I am running an Acer P645 with internal USB UMTS modem.
The modem works using a 16.04.1 live USB stick,
but not on the installed on-disk 16.04.2.
Below is the lsusb -v in from the live-USB where the UMTS modem works,
first the USB Hub usb2, then the Huawei device. The information
from the running system where the modem does not show up is attached through
apport.
I also have access to dmesg on both systems, see further below
for the successful case. I also tried to copy kernel and modules
from the live-USB to the hadr disk, booted successfully,
but still nothing in lsusb. I also tried a few times to use
for i in /sys/bus/pci/drivers/[uoex]hci_hcd/*:*; do
echo "${i##*/}" > "${i%/*}/unbind"
echo "${i##*/}" > "${i%/*}/bind"
done
for resetting the bus, still the same.
I would welcome some suggestions what to test, if there could be
a firmware issue blocking the UMTS, if teh modem could be blacklisted
(how do I check that ?) whether udev or systemd could be a problem,
whether there could be a missing package in the HDD installation (which?!)
or if UEFI in the boot chain ("sdhci: Secure Digital Host Controller
Interface driver")
could cause an issue.
Or if it makes sense to manually run usb_modeswitch (how?)
without the device even be in lsusb ?
Yours,
Steffen
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize064
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice4.04
iManufacturer 3 Linux 4.4.0-31-generic xhci-hcd
iProduct2 xHCI Host Controller
iSerial 1 :00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes3
Transfer TypeInterrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 9
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable0x88 0x00
PortPwrCtrlMask0xff 0xff
Hub Port Status:
Port 1: .0503 highspeed power enable connect
Port 2: .0100 power
Port 3: .0100 power
Port 4: .0100 power
Port 5: .0503 highspeed power enable connect
Port 6: .0503 highspeed power enable connect
Port 7: .0103 power enable connect
Port 8: .0103 power enable connect
Port 9: .0100 power
Device Status: 0x0001
Self Powered
Bus 002 Device 006: ID 12d1:1570 Huawei Technologies Co., Ltd.
[Kernel-packages] [Bug 1673250] Re: Internal HUAWEI Mobile Broadband Module not showing up as USB device
I also have a comparison of kernel modules between the successful (left) and broken (right) lsmod output. Blindly loading all modules listed in the working instance did not help. Ideas ? Yours, Steffen diff -y lsmod-sorted.txt lsmod-broken.txt 8250_dw16384 0 8250_dw 16384 0 ablk_helper16384 1 aesni_intel ablk_helper 16384 1 aesni_intel ac97_bus 16384 1 snd_soc_coreac97_bus 16384 1 snd_soc_core acer_wmi 20480 0 acer_wmi 20480 0 aesni_intel 167936 0 aesni_intel 167936 0 aes_x86_64 20480 1 aesni_intel aes_x86_64 20480 1 aesni_intel ahci 36864 2 | ahci 36864 3 arc4 16384 2 arc4 16384 2 > aufs 217088 0 autofs440960 2 autofs4 40960 2 bluetooth 520192 29 bnep,btbcm,btrtl,btusb,rfcom | binfmt_misc 20480 1 > bluetooth 520192 39 bnep,btbcm,btrtl,btusb,rfcom bnep 20480 2 bnep 20480 2 > bridge 126976 1 br_netfilter > br_netfilter 24576 0 btbcm 16384 1 btusb btbcm 16384 1 btusb btintel16384 1 btusb btintel 16384 1 btusb btrtl 16384 1 btusb btrtl 16384 1 btusb btusb 45056 0 btusb 45056 0 cfg80211 565248 3 iwlwifi,mac80211,iwlmvm cfg80211 565248 3 iwlwifi,mac80211,iwlmvm coretemp 16384 0 coretemp 16384 0 crc32_pclmul 16384 0 crc32_pclmul 16384 0 crct10dif_pclmul 16384 0 crct10dif_pclmul 16384 0 cryptd 20480 2 aesni_intel,ablk_helper | cryptd 20480 3 ghash_clmulni_intel,aesni_int dell_smo8800 16384 0 dell_smo8800 16384 0 dm_log 20480 2 dm_region_hash,dm_mirror | drm 364544 5 i915,drm_kms_helper dm_mirror 24576 0 | drm_kms_helper 155648 1 i915 dm_region_hash 24576 1 dm_mirror < drm 360448 6 i915,drm_kms_helper < drm_kms_helper147456 1 i915 < dw_dmac16384 0 dw_dmac 16384 0 dw_dmac_core 24576 1 dw_dmac dw_dmac_core 24576 1 dw_dmac e1000e237568 0 e1000e 237568 0 elan_i2c 36864 0 elan_i2c 36864 0 fb_sys_fops16384 1 drm_kms_helper fb_sys_fops 16384 1 drm_kms_helper fjes 28672 0 fjes 28672 0 gf128mul 16384 1 lrw gf128mul 16384 1 lrw > ghash_clmulni_intel16384 0 glue_helper16384 1 aesni_intel glue_helper 16384 1 aesni_intel hci45056 2 pn544,mei_phy hci 45056 2 pn544,mei_phy hid 118784 1 i2c_hid hid 118784 1 i2c_hid i2c_algo_bit 16384 1 i915i2c_algo_bit 16384 1 i915 i2c_designware_core20480 1 i2c_designware_platform i2c_designware_core20480 1 i2c_designware_platform i2c_designware_platform16384 0 i2c_designware_platform16384 0 i2c_hid20480 0 i2c_hid 20480 0 i915 1208320 5 | i915 1208320 4 input_leds 16384 0 input_leds 16384 0 intel_powerclamp
