[Kernel-packages] [Bug 1908894] Re: USB controllers disconnects after random time
I had problems with my USB 3.5" hard disk case disconnecting randomly. I found recommendation to turn off USB xHCI Handoff option in BIOS. I also disabled USB autosuspend with `usbcore.autosuspend=-1` kernel parameter (`GRUB_CMDLINE_LINUX_DEFAULT="..."` in /etc/default/grub, then `sudo update-grub`) Neither of the above helped. Then I added `no-usb-handoff` kernel parameter, and also `usbcore.quirks=1234:5678:en` quirk [1], where 1234:5678 is the idVendor:idProduct identifier of your device, obtainable with `lsusb`: e = USB_QUIRK_RESET (device can't be reset (e.g morph devices), don't use reset); n = USB_QUIRK_DELAY_CTRL_MSG (Device needs a pause after every control message); And that seems to have finally done the trick. No more disconnects. [1] https://www.kernel.org/doc/html/v5.0/admin-guide/kernel- parameters.html -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908894 Title: USB controllers disconnects after random time Status in linux package in Ubuntu: Confirmed Bug description: Since I installed Ubuntu on my new convertible laptop, I got issues with the USB. Just after boot my USB controller is working properly (I can connect usb sticks, mices, and my internal camera works) and at some point long after it suddenly stop working (mices suddenly stop moving even when used, webcam and sticks no more detected). This can happend few minuts after boot, or several days after. Yet I have not been able to find what triggers the failure. It happends at any time during normal usage of the computer, including during the usb usage. more concrete infos: after failure, I get $ dmesg [ 2671.894099] perf: interrupt took too long (2512 > 2500), lowering kernel.perf_event_max_sample_rate to 79500 [ 3262.197917] xhci_hcd :03:00.3: Mismatch between completed Set TR Deq Ptr command & xHCI internal state. [ 3262.197927] xhci_hcd :03:00.3: ep deq seg = 8dafef36, deq ptr = 5f96ce32 [ 3262.198052] xhci_hcd :03:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x000a address=0x0 flags=0x] [ 3267.250397] xhci_hcd :03:00.3: xHCI host not responding to stop endpoint command. [ 3267.250428] xhci_hcd :03:00.3: xHCI host controller not responding, assume dead [ 3267.250463] xhci_hcd :03:00.3: HC died; cleaning up [ 3267.250499] usb 1-3: USB disconnect, device number 2 [ 3267.311251] usb 1-4: USB disconnect, device number 3 and lsusb doesn't show my devices anymore, even the newly inserted ones config: Asus Zenbook flip 14 UM462DA ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jimy 1523 F pulseaudio /dev/snd/controlC0: jimy 1523 F pulseaudio /dev/snd/pcmC1D0p: jimy 1523 F...m pulseaudio /dev/snd/timer: jimy 1523 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Mon Dec 21 11:51:08 2020 InstallationDate: Installed on 2020-07-28 (146 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 8087:0a2b Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX462DA ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=ba0f4ac4-b614-4882-83d6-485690f9a61a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/28/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX462DA.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX462DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX462DA.307:bd09/28/2020:svnASUSTeKCOMPUTERINC.:pnZenBookUX462DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX462DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: ZenBook UX462DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to:
[Kernel-packages] [Bug 1908894] Re: USB controllers disconnects after random time
This issue persists in Ubuntu 21.10. My external USB drives get disconnected randomly. Setting "XHCI Hand-off" in BIOS to Disabled *SOLVED* this problem for me. It seems kernel/Ubuntu fails to handle USB properly when given control over it by BIOS. My kernel log: Apr 22 23:57:43 phd kernel: usb 2-4: USB disconnect, device number 4 Apr 22 23:57:43 phd kernel: sd 7:0:0:0: [sde] Synchronizing SCSI cache Apr 22 23:57:43 phd kernel: sd 7:0:0:0: [sde] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK Apr 22 23:57:44 phd kernel: usb 2-4: new SuperSpeed USB device number 5 using xhci_hcd Apr 22 23:57:44 phd kernel: usb 2-4: New USB device found, idVendor=, idProduct=, bcdDevice= 1.44 Apr 22 23:57:44 phd kernel: usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 22 23:57:44 phd kernel: usb 2-4: Product: USB 3.0 Apr 22 23:57:44 phd kernel: usb 2-4: Manufacturer: KESU Apr 22 23:57:44 phd kernel: usb 2-4: SerialNumber: 00128453 Apr 22 23:57:44 phd kernel: usb-storage 2-4:1.0: USB Mass Storage device detected Apr 22 23:57:44 phd kernel: scsi host8: usb-storage 2-4:1.0 Apr 22 23:57:45 phd kernel: scsi 8:0:0:0: Direct-Access KESU USB 3.0 2210 PQ: 0 ANSI: 6 Apr 22 23:57:45 phd kernel: sd 8:0:0:0: Attached scsi generic sg5 type 0 Apr 22 23:57:45 phd kernel: sd 8:0:0:0: [sdf] 976773164 512-byte logical blocks: (500 GB/466 GiB) Apr 22 23:57:45 phd kernel: sd 8:0:0:0: [sdf] Write Protect is off Apr 22 23:57:45 phd kernel: sd 8:0:0:0: [sdf] Mode Sense: 2f 00 00 00 Apr 22 23:57:45 phd kernel: sd 8:0:0:0: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Apr 22 23:57:45 phd kernel: sdf: sdf1 Apr 22 23:57:45 phd kernel: sd 8:0:0:0: [sdf] Attached SCSI disk -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908894 Title: USB controllers disconnects after random time Status in linux package in Ubuntu: Confirmed Bug description: Since I installed Ubuntu on my new convertible laptop, I got issues with the USB. Just after boot my USB controller is working properly (I can connect usb sticks, mices, and my internal camera works) and at some point long after it suddenly stop working (mices suddenly stop moving even when used, webcam and sticks no more detected). This can happend few minuts after boot, or several days after. Yet I have not been able to find what triggers the failure. It happends at any time during normal usage of the computer, including during the usb usage. more concrete infos: after failure, I get $ dmesg [ 2671.894099] perf: interrupt took too long (2512 > 2500), lowering kernel.perf_event_max_sample_rate to 79500 [ 3262.197917] xhci_hcd :03:00.3: Mismatch between completed Set TR Deq Ptr command & xHCI internal state. [ 3262.197927] xhci_hcd :03:00.3: ep deq seg = 8dafef36, deq ptr = 5f96ce32 [ 3262.198052] xhci_hcd :03:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x000a address=0x0 flags=0x] [ 3267.250397] xhci_hcd :03:00.3: xHCI host not responding to stop endpoint command. [ 3267.250428] xhci_hcd :03:00.3: xHCI host controller not responding, assume dead [ 3267.250463] xhci_hcd :03:00.3: HC died; cleaning up [ 3267.250499] usb 1-3: USB disconnect, device number 2 [ 3267.311251] usb 1-4: USB disconnect, device number 3 and lsusb doesn't show my devices anymore, even the newly inserted ones config: Asus Zenbook flip 14 UM462DA ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jimy 1523 F pulseaudio /dev/snd/controlC0: jimy 1523 F pulseaudio /dev/snd/pcmC1D0p: jimy 1523 F...m pulseaudio /dev/snd/timer: jimy 1523 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Mon Dec 21 11:51:08 2020 InstallationDate: Installed on 2020-07-28 (146 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 8087:0a2b Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX462DA ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=ba0f4ac4-b614-4882-83d6-485690f9a61a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A
[Kernel-packages] [Bug 1908894] Re: USB controllers disconnects after random time
Can report today the same issue - this happened on my Asrock x300 running popos 20.04 LTS -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908894 Title: USB controllers disconnects after random time Status in linux package in Ubuntu: Confirmed Bug description: Since I installed Ubuntu on my new convertible laptop, I got issues with the USB. Just after boot my USB controller is working properly (I can connect usb sticks, mices, and my internal camera works) and at some point long after it suddenly stop working (mices suddenly stop moving even when used, webcam and sticks no more detected). This can happend few minuts after boot, or several days after. Yet I have not been able to find what triggers the failure. It happends at any time during normal usage of the computer, including during the usb usage. more concrete infos: after failure, I get $ dmesg [ 2671.894099] perf: interrupt took too long (2512 > 2500), lowering kernel.perf_event_max_sample_rate to 79500 [ 3262.197917] xhci_hcd :03:00.3: Mismatch between completed Set TR Deq Ptr command & xHCI internal state. [ 3262.197927] xhci_hcd :03:00.3: ep deq seg = 8dafef36, deq ptr = 5f96ce32 [ 3262.198052] xhci_hcd :03:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x000a address=0x0 flags=0x] [ 3267.250397] xhci_hcd :03:00.3: xHCI host not responding to stop endpoint command. [ 3267.250428] xhci_hcd :03:00.3: xHCI host controller not responding, assume dead [ 3267.250463] xhci_hcd :03:00.3: HC died; cleaning up [ 3267.250499] usb 1-3: USB disconnect, device number 2 [ 3267.311251] usb 1-4: USB disconnect, device number 3 and lsusb doesn't show my devices anymore, even the newly inserted ones config: Asus Zenbook flip 14 UM462DA ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jimy 1523 F pulseaudio /dev/snd/controlC0: jimy 1523 F pulseaudio /dev/snd/pcmC1D0p: jimy 1523 F...m pulseaudio /dev/snd/timer: jimy 1523 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Mon Dec 21 11:51:08 2020 InstallationDate: Installed on 2020-07-28 (146 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 8087:0a2b Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX462DA ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=ba0f4ac4-b614-4882-83d6-485690f9a61a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/28/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX462DA.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX462DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX462DA.307:bd09/28/2020:svnASUSTeKCOMPUTERINC.:pnZenBookUX462DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX462DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: ZenBook UX462DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908894/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1908894] Re: USB controllers disconnects after random time
I've been having the same issue since building a new system a couple months ago. The frequency is inconsistent, but rarely happens more than once per day. Sometimes I'll lose my keyboard mid-sentence, and other times I won't be able to unlock the system in the morning. Oddly, my USB mouse (a Razer Naga) always still works, and the side buttons which act as a number pad also always work. However, by USB hub loses power, and neither it nor my keyboard ever regain power or functionality when re-plugging or switching ports. It's always fixed by a reboot. I'm on a Threadripper 3990x with an ASUS ROG Zenith II Extreme motherboard. Here's the snippet from /var/log/syslog: Jan 14 19:37:19 amaranth systemd[1]: fprintd.service: Succeeded. Jan 14 19:38:44 amaranth kernel: [37857.592954] xhci_hcd :49:00.3: Mismatch between completed Set TR Deq Ptr command & xHCI internal state. Jan 14 19:38:44 amaranth kernel: [37857.592957] xhci_hcd :49:00.3: ep deq seg = 3ccd0405, deq ptr = 6daebfd1 Jan 14 19:38:45 amaranth kernel: [37858.593779] xhci_hcd :49:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0035 address=0x0 flags=0x] Jan 14 19:38:50 amaranth kernel: [37863.667171] xhci_hcd :49:00.3: xHCI host not responding to stop endpoint command. Jan 14 19:38:50 amaranth kernel: [37863.667178] xhci_hcd :49:00.3: xHCI host controller not responding, assume dead Jan 14 19:38:50 amaranth kernel: [37863.667220] xhci_hcd :49:00.3: HC died; cleaning up Jan 14 19:38:50 amaranth kernel: [37863.667255] usb 9-3: USB disconnect, device number 2 Jan 14 19:38:50 amaranth kernel: [37863.667258] usb 9-3.1: USB disconnect, device number 4 Jan 14 19:38:50 amaranth kernel: [37863.667447] usb 10-3: USB disconnect, device number 2 Jan 14 19:38:50 amaranth kernel: [37863.667449] usb 10-3.2: USB disconnect, device number 4 Jan 14 19:38:50 amaranth kernel: [37863.667451] usb 10-3.2.4: USB disconnect, device number 5 Jan 14 19:38:50 amaranth kernel: [37863.668402] usb 10-4: USB disconnect, device number 3 Jan 14 19:38:50 amaranth kernel: [37863.735579] usb 9-3.2: USB disconnect, device number 6 Jan 14 19:38:50 amaranth kernel: [37863.735581] usb 9-3.2.3: USB disconnect, device number 7 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 17 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 8 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 9 Jan 14 19:38:50 amaranth kernel: [37863.979627] usb 9-3.2.4: USB disconnect, device number 9 Jan 14 19:38:50 amaranth kernel: [37863.979630] usb 9-3.2.4.4: USB disconnect, device number 10 Jan 14 19:38:50 amaranth kernel: [37864.076604] usb 9-4: USB disconnect, device number 3 Jan 14 19:38:50 amaranth kernel: [37864.076833] usb 9-5: USB disconnect, device number 5 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 7 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 10 Jan 14 19:38:50 amaranth kernel: [37864.231560] usb 9-6: USB disconnect, device number 8 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 11 Jan 14 19:38:50 amaranth acpid: input device has been disconnected, fd 12 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908894 Title: USB controllers disconnects after random time Status in linux package in Ubuntu: Confirmed Bug description: Since I installed Ubuntu on my new convertible laptop, I got issues with the USB. Just after boot my USB controller is working properly (I can connect usb sticks, mices, and my internal camera works) and at some point long after it suddenly stop working (mices suddenly stop moving even when used, webcam and sticks no more detected). This can happend few minuts after boot, or several days after. Yet I have not been able to find what triggers the failure. It happends at any time during normal usage of the computer, including during the usb usage. more concrete infos: after failure, I get $ dmesg [ 2671.894099] perf: interrupt took too long (2512 > 2500), lowering kernel.perf_event_max_sample_rate to 79500 [ 3262.197917] xhci_hcd :03:00.3: Mismatch between completed Set TR Deq Ptr command & xHCI internal state. [ 3262.197927] xhci_hcd :03:00.3: ep deq seg = 8dafef36, deq ptr = 5f96ce32 [ 3262.198052] xhci_hcd :03:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x000a address=0x0 flags=0x] [ 3267.250397] xhci_hcd :03:00.3: xHCI host not responding to stop endpoint command. [ 3267.250428] xhci_hcd :03:00.3: xHCI host controller not responding, assume dead [ 3267.250463] xhci_hcd :03:00.3: HC died; cleaning up [ 3267.250499] usb 1-3: USB disconnect, device number 2 [ 3267.311251] usb 1-4: USB disconnect, device number 3 and lsusb doesn't show my devices anymore, even the newly inserted
[Kernel-packages] [Bug 1908894] Re: USB controllers disconnects after random time
I experienced a similar issue twice during the last week with Ubuntustudio running with kernel: 5.4.0-58-lowlatency #64-Ubuntu SMP PREEMPT Wed Dec 9 09:48:08 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux The system completely freezes and I have to press the reset button. These are the journal entries: Dez 29 15:05:55 marco-MS-7817 kernel: xhci_hcd :00:14.0: xHCI host controller not responding, assume dead Dez 29 15:05:55 marco-MS-7817 kernel: xhci_hcd :00:14.0: HC died; cleaning up Dez 29 15:05:55 marco-MS-7817 kernel: r8712u 3-1:1.0 wlx485b39ebba55: xmit_bh => driver_stopped or surprise_removed Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODEEXT]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODE]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODEEXT]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODE]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODEEXT]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODE]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCGIWMODE]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWAP]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWESSID]: No such device Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: Could not read interface wlx485b39ebba55 flags: No such device Dez 29 15:06:25 marco-MS-7817 kernel: xhci_hcd :03:00.0: xHCI host controller not responding, assume dead Dez 29 15:06:25 marco-MS-7817 kernel: xhci_hcd :03:00.0: HC died; cleaning up Dez 29 15:06:25 marco-MS-7817 kernel: blk_update_request: I/O error, dev sdb, sector 0 op 0x1:(WRITE) flags 0x800 phys_seg 0 prio class 0 Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdb1, logical block 30441472, lost sync page write Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating journal superblock for sdb1-8. Dez 29 15:06:28 marco-MS-7817 kernel: Aborting journal on device sdb1-8. Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdb1, logical block 30441472, lost sync page write Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating journal superblock for sdb1-8. Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdc1, logical block 7372800, lost sync page write Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating journal superblock for sdc1-8. Dez 29 15:06:28 marco-MS-7817 kernel: Aborting journal on device sdc1-8. Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdc1, logical block 7372800, lost sync page write Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating journal superblock for sdc1-8. Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdc1, logical block 0, lost sync page write Dez 29 15:06:28 marco-MS-7817 kernel: EXT4-fs (sdc1): I/O error while writing superblock The problems started when I connected a ASUS WLAN stick. I unplugged it now and check if the problem persists. My system: System:Host: marco-MS-7817 Kernel: 5.4.0-58-lowlatency x86_64 bits: 64 Desktop: Xfce 4.14.2 Distro: Ubuntu 20.04.1 LTS (Focal Fossa) Machine: Type: Desktop Mobo: MSI model: H81M-E34 (MS-7817) v: 3.0 serial: BIOS: American Megatrends v: 17.5 date: 03/30/2015 CPU: Topology: Quad Core model: Intel Core i5-4460 bits: 64 type: MCP L2 cache: 6144 KiB Speed: 3200 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 3200 2: 3200 3: 3201 4: 3200 Graphics: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics driver: i915 v: kernel Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5 Mesa 20.0.8 Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio driver: snd_hda_intel Device-2: BEHRINGER UMC204HD 192k type: USB driver: snd-usb-audio Device-3: AKAI Professional M.I. type: USB driver: hid-generic,snd-usb-audio,usbhid Sound Server: ALSA v: k5.4.0-58-lowlatency Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: d8:cb:8a:e8:e9:99 Drives:Local Storage: total: 523.08 GiB used: 176.46 GiB (33.7%) ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 250GB size: 232.89 GiB ID-2: /dev/sdb type: USB vendor: Samsung model: Portable SSD T5 size: 232.89 GiB ID-3: /dev/sdc type: USB vendor: SanDisk model: Ultra size: 57.30 GiB Partition: ID-1: / size: 36.41 GiB used: 14.49 GiB (39.8%) fs: ext4 dev: /dev/sda1 ID-2: /home size: 184.23 GiB used:
[Kernel-packages] [Bug 1908894] Re: USB controllers disconnects after random time
I had an initial talk on that question: https://answers.launchpad.net/ubuntu/+question/694351 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908894 Title: USB controllers disconnects after random time Status in linux package in Ubuntu: Confirmed Bug description: Since I installed Ubuntu on my new convertible laptop, I got issues with the USB. Just after boot my USB controller is working properly (I can connect usb sticks, mices, and my internal camera works) and at some point long after it suddenly stop working (mices suddenly stop moving even when used, webcam and sticks no more detected). This can happend few minuts after boot, or several days after. Yet I have not been able to find what triggers the failure. It happends at any time during normal usage of the computer, including during the usb usage. more concrete infos: after failure, I get $ dmesg [ 2671.894099] perf: interrupt took too long (2512 > 2500), lowering kernel.perf_event_max_sample_rate to 79500 [ 3262.197917] xhci_hcd :03:00.3: Mismatch between completed Set TR Deq Ptr command & xHCI internal state. [ 3262.197927] xhci_hcd :03:00.3: ep deq seg = 8dafef36, deq ptr = 5f96ce32 [ 3262.198052] xhci_hcd :03:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x000a address=0x0 flags=0x] [ 3267.250397] xhci_hcd :03:00.3: xHCI host not responding to stop endpoint command. [ 3267.250428] xhci_hcd :03:00.3: xHCI host controller not responding, assume dead [ 3267.250463] xhci_hcd :03:00.3: HC died; cleaning up [ 3267.250499] usb 1-3: USB disconnect, device number 2 [ 3267.311251] usb 1-4: USB disconnect, device number 3 and lsusb doesn't show my devices anymore, even the newly inserted ones config: Asus Zenbook flip 14 UM462DA ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jimy 1523 F pulseaudio /dev/snd/controlC0: jimy 1523 F pulseaudio /dev/snd/pcmC1D0p: jimy 1523 F...m pulseaudio /dev/snd/timer: jimy 1523 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Mon Dec 21 11:51:08 2020 InstallationDate: Installed on 2020-07-28 (146 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 8087:0a2b Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX462DA ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=ba0f4ac4-b614-4882-83d6-485690f9a61a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware1.187.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/28/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX462DA.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX462DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX462DA.307:bd09/28/2020:svnASUSTeKCOMPUTERINC.:pnZenBookUX462DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX462DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: ZenBook UX462DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908894/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp