Re: [Koha] payment for lost item not showing on account

[Christopher Davis]

Mr. Owen,

I have a hunch that your problem has to do with the system preference
called, "RefundLostOnReturnControl".

HTH,


Christopher Davis
Systems & E-Services Librarian
Uintah County Library
cgda...@uintah.utah.gov
(435) 789-0091 <14357890091> ext.261
uintahlibrary.org
basinlibraries.org
facebook.com/uintahcountylibrary
instagram.com/uintahcountylibrary


On Tue, Feb 13, 2018 at 5:46 AM, Scott Owen  wrote:

> Hi all,
>
> We have an issue with (at least) 1 patron that we have discovered.
>
> The issue as far as I can see..goes something like this:
>
> Patron checked out book
>
> Patron lost book.
>
> Circ marked book as lost, and applied the correct fine ($10.00)
>
> Patron paid fine.
>
> ...the issue is, the fine and lost book show on the patron account (in red
> text) , and the patron balance shows as "$.0.00"
> This is correct.
> but .. nowhere in the patron record does it show the $10.00 payment
> for the lost book?
>
> Are we looking in the correct spot ?
> Seems that the patrons payment for the lost item should show somewhere in
> their history / account ?
>
> Thank you,
>
> -Scott Owen
> ___
> Koha mailing list  http://koha-community.org
> Koha@lists.katipo.co.nz
> https://lists.katipo.co.nz/mailman/listinfo/koha
>
___
Koha mailing list  http://koha-community.org
Koha@lists.katipo.co.nz
https://lists.katipo.co.nz/mailman/listinfo/koha

Re: [Koha] Deleted the Admin User - Can't Login

[Jonathan Druart]

Hello Balaji,

There is a script in the git repository: misc/devel/create_superlibrarian.pl
Otherwise you can login with the DB user (see your koha-conf.xml file to
know the credential).

You can also add temporarily the superlibrarian permission to one of your
staff user.

Regards,
Jonathan

On Tue, 13 Feb 2018 at 07:00 Balaji Ravichandran 
wrote:

> Hi,
>
> I have accidentally deleted the Admin User Patron from the Patron List. Now
> I can't login to the Admin Panel in Koha.
>
>- How can I recover back?
>- How can recreate the User in Koha?
>- Is there any way to add the User to DB or through Scripts?
>
> Help needed.
>
>
> --
> Best Regards,
> Balaji Ravichandran
> ___
> Koha mailing list  http://koha-community.org
> Koha@lists.katipo.co.nz
> https://lists.katipo.co.nz/mailman/listinfo/koha
>
___
Koha mailing list  http://koha-community.org
Koha@lists.katipo.co.nz
https://lists.katipo.co.nz/mailman/listinfo/koha

[Koha] payment for lost item not showing on account

[Scott Owen]

Hi all,

We have an issue with (at least) 1 patron that we have discovered.

The issue as far as I can see..goes something like this:

Patron checked out book

Patron lost book.

Circ marked book as lost, and applied the correct fine ($10.00)

Patron paid fine.

...the issue is, the fine and lost book show on the patron account (in red
text) , and the patron balance shows as "$.0.00"
This is correct.
but .. nowhere in the patron record does it show the $10.00 payment
for the lost book?

Are we looking in the correct spot ?
Seems that the patrons payment for the lost item should show somewhere in
their history / account ?

Thank you,

-Scott Owen
___
Koha mailing list  http://koha-community.org
Koha@lists.katipo.co.nz
https://lists.katipo.co.nz/mailman/listinfo/koha

[Koha] Deleted the Admin User - Can't Login

[Balaji Ravichandran]

Hi,

I have accidentally deleted the Admin User Patron from the Patron List. Now
I can't login to the Admin Panel in Koha.

   - How can I recover back?
   - How can recreate the User in Koha?
   - Is there any way to add the User to DB or through Scripts?

Help needed.


-- 
Best Regards,
Balaji Ravichandran
___
Koha mailing list  http://koha-community.org
Koha@lists.katipo.co.nz
https://lists.katipo.co.nz/mailman/listinfo/koha