Re: [LegacyUG] Hints - MyHeritage

[ambrosel]

Update on speed of processing MyHeritage hints.  I left my PC and Legacy 
running 24/7 and in 450 hours (almost 19 days) Legacy checked 4,587 individuals 
for MyHeritage hints.  This is an average speed of 10 individuals checked per 
hour although the speed varied between 0 to 2 per hour up to 20 per hour in 
each case over a number of hours.  The advantage that I see in getting the 
Waiting list down to zero is that individuals now added or changed should be 
checked for My Heritage Hints almost immediately.  The other Hint services are 
always immediate.  There are now 2,860 individuals with MyHeritage hints out of 
5,350 individuals.
NB The Realtime Hint Processing Monitor is displayed by double clicking the 1 
immediately to the right of the Show Bookmark symbol at the bottom left of the 
Legacy screen.
NB I was only happy to leave the PC running 24/7 after I found the Windows 10 
setting 'Backgrounds App - Let apps run in the background' and turned it Off 
(for all Background apps).  No loss of Windows functionality is apparent.  
Prior to changing this setting I found that when the PC was unattended the 
Photos app was inspecting all the photos on the PC hard drive and putting them 
into Albums based on perceived geographic location in the photo.  This was 
chewing up CPU, making the laptop hot, not to mention a gross invasion of 
privacy. The Photos app also wanted to do facial recognition on photos on the 
hard drive!
Regards Ambrose

-Original Message-
From: ambro...@telstra.com  
Sent: Saturday, 7 September 2019 6:49 PM
To: 'Legacy User Group' 
Subject: RE: [LegacyUG] Hints - MyHeritage

Thank you Cathy for your reply back in July about the slowness of MyHeritage 
hints.  I was hopeful that the subsequent release of 9.0.0.318 would improve 
the situation but not so.  Below is a support ticket I raised yesterday and the 
support response.  I would be interested to know if other users are having a 
similar experience with MyHeritage hints and if anyone has any explanations or 
suggestions about this issue.  (I have subscriptions to Ancestry, FMP and 
MyHeritage but the latter is very good for direct access to living cousins.) 
Regards Ambrose (GSV member)

Support Ticket query (6 Sep 2019):  Now that we have a new version :9.0.0.318 
of Legacy I had hoped that MyHeritage hints would be back working as it did 
from the start of Legacy 9 until about the start of May.  Unfortunately not.  I 
can see that the Realtime Hint Processing Monitor has been enhanced with a 
Waiting (being throttled) column being added plus new or amended Help.  In the 
previous version of Legacy I had to turn off MyHeritage hints as it kept 
crashing with ‘Legacy Family Tree Hints has stopped working’ every 5 minutes.  
This reset MyHeritage Hints and I now have 4574 in the Waiting (being 
throttled) column.  I have had it running continuously today for 11 hours and 
the Waiting number has reduced by 87 or about 8 per hour.  I am using a very 
fast PC and internet connection.  At this rate it will take 570 hours to 
complete or 2 months if I leave Legacy running for 10 hours per day (despite 
the advice to close Legacy when not in active use).
Is this the way MyHeritage Hints is now meant to work?  The really 
disappointing aspect of this is that you don’t see the hint immediately that 
you add or amend an individual.  It just adds numbers to Pending and then 
almost immediately moves the number to Waiting.  It really is pretty pointless 
having a hint arrive weeks later with no notification that it has turned up.
I took a MyHeritage subscription 2 years ago at Geoff’s special guaranteed 
lifelong (???) price to make the most of MyHeritage Hints.  The subscription is 
due for renewal next Tuesday but if this throttling is the new normal I don’t 
see much value in renewing it.

Support Response:  All we have been told is that the hints may take some time 
to show up.  The hints continue to work in the background, and when new hints 
are found, they will be displayed.  We do care about your feedback and I have 
forwarded your concerns to our developers.


-Original Message-
From: LegacyUserGroup  On Behalf Of 
Ian Thomas
Sent: Wednesday, 24 July 2019 7:55 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage I check Hints frequently - and have 
all 4 types turned on (even though one of them requires a paid subscription to 
the company, and is no use to me).  Of course, I have the Deluxe version, 9, 
latest update always. 
Over the period that Cathy Pinner has detailed, I have used Legacy at the very 
least weekly, sometimes daily and for several hours. I "refresh" the Hints, 
etc. 
In that period of time, I have seen MyHeritage Hints only 3 times. As someone 
mentioned in the last couple of days, FindMyPast generates them (in spades). 
Server outages, etc:  why would anyone think that had anything to do with the 
problem with MyHeritage Hints? 
Ian Thomas
Albert Park, Victoria 3206 Australia

Re: [LegacyUG] Hashtags and Bookmarks

[Cathy Pinner]

Rita

When you select Hashtags, make sure you check the box and don't just 
highlight the line. Also be patient and don't click twice if the check 
in the checkbox doesn't immediately show. The second click removes the 
check. These are two issues others have had when beginning to add hashtags.


RE the Bookmarks, are you referring to the 3 quick bookmarks at the 
bottom of the screen? They should be sticking unless you crash out of 
Legacy after setting them and before closing out normally. Check your 
Recent File list in Legacy to check you have been opening the same file 
each time you use Legacy.
The Recent File List is found by clicking the L top left corner of the 
Legacy screen if the L is larger than the title bar. If it isn't, you'll 
see a System Ribbon tab and it's on that instead. It depends on the 
Design Style you are using.


Cathy


Rita McKale 
Thursday, 26 September 2019 10:58 PM

I have noticed that my Hashtags and Bookmarks don’t stay.

I have just started using Hashtags and have created two.  I don’t know 
how long after I noticed that the couple that I assigned one of the 
hashtag too, their hashtag was greyed out, not blue, and when I 
clicked on the hashtag icon in the family view there were no available 
hashtags to use.  So I created another one and after I did the two 
that I created prior then showed up.  This has happened now several 
times..every time I go to look for the families that share those 
two hashtags their hashtags are greyed out.  Is there an option 
somewhere I need to turn on somewhere?


And for the last few months my bookmarks don’t stay.

I am using the lastest version of Legacy 9 and windows 7.

Thank you for your help

Rita


 
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Re: [LegacyUG] Please stop emails to me from Legacy until further notice.

[Roberta Schwalm]

You need to unsubscribe yourself by clicking on the word "unsubscribe" at
the bottom of the email.  No one else can do it for you (I think).

Roberta S.

On Thu, Sep 26, 2019 at 6:14 AM William Sorocco <16willyb...@sbcglobal.net>
wrote:

> William Sorocco
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[LegacyUG] Hashtags and Bookmarks

[Rita McKale]

I have noticed that my Hashtags and Bookmarks don't stay.  

 

I have just started using Hashtags and have created two.  I don't know how
long after I noticed that the couple that I assigned one of the hashtag too,
their hashtag was greyed out, not blue, and when I clicked on the hashtag
icon in the family view there were no available hashtags to use.  So I
created another one and after I did the two that I created prior then showed
up.  This has happened now several times..every time I go to look for
the families that share those two hashtags their hashtags are greyed out.
Is there an option somewhere I need to turn on somewhere?

 

And for the last few months my bookmarks don't stay.

 

I am using the lastest version of Legacy 9 and windows 7.

 

Thank you for your help

 

Rita

 



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[LegacyUG] Hashtags and Bookmarks

[Rita Lynn McKale]

I have noticed that my Hashtags and Bookmarks don't stay.  

 

I have just started using Hashtags and have created two.  I don't know how
long after I noticed that the couple that I assigned one of the hashtag too,
their hashtag was greyed out, not blue, and when I clicked on the hashtag
icon in the family view there were no available hashtags to use.  So I
created another one and after I did the two that I created prior then showed
up.  This has happened now several times..every time I go to look for
the families that share those two hashtags their hashtags are greyed out.
Is there an option somewhere I need to turn on somewhere?

 

And for the last few months my bookmarks don't stay.

 

I am using the lastest version of Legacy 9 and windows 7.

 

Thank you for your help

 

Rita

 



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Re: [LegacyUG] Tagged reoprt

[Brian Kelly]

To find those with Tag 7:
Search > Find > Detailed Search Tab
Look for individuals with tag 7 equal to tagged.
Create List

When the list is displayed click Options to find the print option.
When printing you can include up to three lines of information on each 
person. You can also send the output to a Comma Separated Values (CSV) 
file which you can import into any spreadsheet program if you want to 
analyse the data or sort it in ways legacy does not allow.


Brian Kelly

On 26-Sep.-19 6:24 a.m., Sky Business Centre via LegacyUserGroup wrote:

I have used Tag 7 for Deaths and would like to see the List of names so I can 
print The list of who I have tagged.

Bob Cunningham



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[LegacyUG] Hashtags and Bookmarks

[Rita Lynn McKale]

I have noticed that my Hashtags and Bookmarks don't stay.  

 

I have just started using Hashtags and have created two.  I don't know how
long after I noticed that the couple that I assigned one of the hashtag too,
their hashtag was greyed out, not blue, and when I clicked on the hashtag
icon in the family view there were no available hashtags to use.  So I
created another one and after I did the two that I created prior then showed
up.  This has happened now several times..every time I go to look for
the families that share those two hashtags their hashtags are greyed out.
Is there an option somewhere I need to turn on somewhere?

 

And for the last few months my bookmarks don't stay.

 

I am using the lastest version of Legacy 9 and windows 7.

 

Thank you for your help

 

Rita



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Re: [LegacyUG] Please stop emails to me from Legacy until further notice.

[Brian Kelly]

Only you can manage your subscription. There is a link at the bottom of 
every email from the list, including this one, that will take you to 
your subscription.


Brian Kelly

On 26-Sep.-19 6:14 a.m., William Sorocco wrote:

William Sorocco


Please stop emails to me from Legacy until further notice.

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[LegacyUG] Tagged reoprt

[Sky Business Centre via LegacyUserGroup]

I have used Tag 7 for Deaths and would like to see the List of names so I can 
print The list of who I have tagged.

Bob Cunningham

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[LegacyUG] Please stop emails to me from Legacy until further notice.

[William Sorocco]

William Sorocco

Sent from Mail for Windows 10

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