Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Cathy Pinner]

CE

Unless you've done a clean uninstall your Legacy9.lic file will still be 
in ...\Documents\Legacy Family Tree\_AppData\ folder
Download the free standard version of Legacy and install it. You may 
need to disable your security software during the installation. Some 
security software is more aggressive than others. Some will block until 
they see that all is well after a number of other people have clicked 
through their warnings and got them to do a proper check.


If you get a Windows screen saying Windows protected your PC click the 
More Info link and then the Run Anyway button.


Cathy



CE WOOD 
Thursday, 23 January 2020 4:16 AM
I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't 
open! Downloading again would meaning paying again because I have no 
way to find my ID number!


​CE





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Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Roberta Schwalm]

No problem downloading at my end.

On Wed, Jan 22, 2020 at 3:17 PM CE WOOD  wrote:

> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
> open! Downloading again would meaning paying again because I have no way to
> find my ID number!
>
> ​CE
>
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>
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Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Roberta Schwalm]

I have Norton and downloaded the update without a problem.

Roberta Schwalm

On Wed, Jan 22, 2020 at 3:28 PM Ronald Plaisted 
wrote:

> I downloaded the program again but norton data protection will not let me
> intall.
>
> On Wed, Jan 22, 2020 at 1:17 PM CE WOOD  wrote:
>
>> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
>> open! Downloading again would meaning paying again because I have no way to
>> find my ID number!
>>
>> ​CE
>>
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>>
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>> Archives at:
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>>
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Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Kathy Almquist]

You can contact Legacy and get your number


On Wed, Jan 22, 2020 at 1:28 PM Ronald Plaisted 
wrote:

> I downloaded the program again but norton data protection will not let me
> intall.
>
> On Wed, Jan 22, 2020 at 1:17 PM CE WOOD  wrote:
>
>> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
>> open! Downloading again would meaning paying again because I have no way to
>> find my ID number!
>>
>> ​CE
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
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> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Ronald Plaisted]

I downloaded the program again but norton data protection will not let me
intall.

On Wed, Jan 22, 2020 at 1:17 PM CE WOOD  wrote:

> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
> open! Downloading again would meaning paying again because I have no way to
> find my ID number!
>
> ​CE
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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[LegacyUG] Legacy 9 won't open = can't upgrade

[CE WOOD]

I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't open! 
Downloading again would meaning paying again because I have no way to find my 
ID number!

​CE

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