RE: [LegacyUG] Problems with event notes

2015-03-03 Thread Michele/Support
Gene,

I am going to email you directly using our ticketing system.  I am working on 
this with another user and I am in the middle of doing some testing.





Michele

Technical Support

 mailto:mich...@legacyfamilytree.com mich...@legacyfamilytree.com

 http://www.legacyfamilytree.com www.legacyfamilytree.com



From: Gene Wheeler [mailto:bridge...@gmail.com]
Sent: Tuesday, March 3, 2015 12:42 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Problems with event notes



Brian:



New Update 473 fixed the problem, but introduced another one.  I wanted to 
bold and underline Eliza Jane', and after saving, here's what I got: \ulEliza 
Jane\ulnone  When I tried just to bold it, it worked.  The problem appears to 
only be when trying to underline.



Gene

===



On Thu, Feb 26, 2015 at 2:32 PM, Brian/Support br...@legacyfamilytree.com 
mailto:br...@legacyfamilytree.com  wrote:

The problem you reported below has been fixed and will be available in
the next update to Legacy 8.0. I do not know when that update will be
issued. You can check for updates by selecting the Legacy Home tab. The
updates section will tell you when a new update is available and, if you
have the deluxe version, allow you to update from within Legacy.
Standard version users will have to obtain the update from our web site.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com mailto:br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 26/02/2015 1:49 PM, Gene Wheeler wrote:
 I'm using v8.0.0.467, Win7.  This latest release has introduced a problem
 in creating event notes.  When I try to highlight a portion of a sentence
 by making it bold and/or underlined, a couple of extra spaces are
 introduced before that portion of the sentence as well as after it, but
 before the comma or semicolon leading to the rest of the sentence.  This
 has not happened before.  Those extra sentences are also underlined if u/l
 is used.

 Does anyone else see this happening?  For example:

 He was head of a household that included his wife, Elza, age 39; and
 children Samantha, age 17;...etc.  This becomes: He was head of a household
 that included his*  wife, Elza, age 39 *; and children Samantha, age
 17. etc.

 This unfortunate error occurs only after one saves the event.  Opening it
 again will display the problem.  This error is repeatable.  It does not
 appear when I open an existing event that already has some highlighting of
 this type.  However if I undo the highlighting there, and then redo it, the
 error appears.  Thus it appears to me that the problem was introduced by
 release 467.

 Gene





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Re: [LegacyUG] Problems with event notes

2015-03-03 Thread Gene Wheeler
Brian:

New Update 473 fixed the problem, but introduced another one.  I wanted
to bold and underline Eliza Jane', and after saving, here's what I got:
\ulEliza Jane\ulnone  When I tried just to bold it, it worked.  The
problem appears to only be when trying to underline.

Gene
===

On Thu, Feb 26, 2015 at 2:32 PM, Brian/Support br...@legacyfamilytree.com
wrote:

 The problem you reported below has been fixed and will be available in
 the next update to Legacy 8.0. I do not know when that update will be
 issued. You can check for updates by selecting the Legacy Home tab. The
 updates section will tell you when a new update is available and, if you
 have the deluxe version, allow you to update from within Legacy.
 Standard version users will have to obtain the update from our web site.

 Brian
 Customer Support
 Millennia Corporation
 br...@legacyfamilytree.com
 http://www.LegacyFamilyTree.com

 On 26/02/2015 1:49 PM, Gene Wheeler wrote:
  I'm using v8.0.0.467, Win7.  This latest release has introduced a problem
  in creating event notes.  When I try to highlight a portion of a sentence
  by making it bold and/or underlined, a couple of extra spaces are
  introduced before that portion of the sentence as well as after it, but
  before the comma or semicolon leading to the rest of the sentence.  This
  has not happened before.  Those extra sentences are also underlined if
 u/l
  is used.
 
  Does anyone else see this happening?  For example:
 
  He was head of a household that included his wife, Elza, age 39; and
  children Samantha, age 17;...etc.  This becomes: He was head of a
 household
  that included his*  wife, Elza, age 39 *; and children Samantha, age
  17. etc.
 
  This unfortunate error occurs only after one saves the event.  Opening it
  again will display the problem.  This error is repeatable.  It does not
  appear when I open an existing event that already has some highlighting
 of
  this type.  However if I undo the highlighting there, and then redo it,
 the
  error appears.  Thus it appears to me that the problem was introduced by
  release 467.
 
  Gene
 
 




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Re: [LegacyUG] Problems with event notes

2015-02-26 Thread Charani
On 26/02/2015 18:49, Gene Wheeler wrote:
 I'm using v8.0.0.467, Win7.  This latest release has introduced a problem
 in creating event notes.  When I try to highlight a portion of a sentence
 by making it bold and/or underlined, a couple of extra spaces are
 introduced before that portion of the sentence as well as after it, but
 before the comma or semicolon leading to the rest of the sentence.  This
 has not happened before.  Those extra sentences are also underlined if u/l
 is used.

I believe others have had/are having this problem.  If you have a look
in the archives for the list you should be able to find what others
are experiencing and how they solved it or whether it's a bug  that's
being dealt with.

--
Charani (UK)
OPC for Walton,  Ashcott, Shapwick,
Greinton and Clutton, SOM
http://wsom-opc.org.uk




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[LegacyUG] Problems with event notes

2015-02-26 Thread Gene Wheeler
I'm using v8.0.0.467, Win7.  This latest release has introduced a problem
in creating event notes.  When I try to highlight a portion of a sentence
by making it bold and/or underlined, a couple of extra spaces are
introduced before that portion of the sentence as well as after it, but
before the comma or semicolon leading to the rest of the sentence.  This
has not happened before.  Those extra sentences are also underlined if u/l
is used.

Does anyone else see this happening?  For example:

He was head of a household that included his wife, Elza, age 39; and
children Samantha, age 17;...etc.  This becomes: He was head of a household
that included his*  wife, Elza, age 39 *; and children Samantha, age
17. etc.

This unfortunate error occurs only after one saves the event.  Opening it
again will display the problem.  This error is repeatable.  It does not
appear when I open an existing event that already has some highlighting of
this type.  However if I undo the highlighting there, and then redo it, the
error appears.  Thus it appears to me that the problem was introduced by
release 467.

Gene




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Re: [LegacyUG] Problems with event notes

2015-02-26 Thread Brian/Support
The problem you reported below has been fixed and will be available in
the next update to Legacy 8.0. I do not know when that update will be
issued. You can check for updates by selecting the Legacy Home tab. The
updates section will tell you when a new update is available and, if you
have the deluxe version, allow you to update from within Legacy.
Standard version users will have to obtain the update from our web site.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 26/02/2015 1:49 PM, Gene Wheeler wrote:
 I'm using v8.0.0.467, Win7.  This latest release has introduced a problem
 in creating event notes.  When I try to highlight a portion of a sentence
 by making it bold and/or underlined, a couple of extra spaces are
 introduced before that portion of the sentence as well as after it, but
 before the comma or semicolon leading to the rest of the sentence.  This
 has not happened before.  Those extra sentences are also underlined if u/l
 is used.

 Does anyone else see this happening?  For example:

 He was head of a household that included his wife, Elza, age 39; and
 children Samantha, age 17;...etc.  This becomes: He was head of a household
 that included his*  wife, Elza, age 39 *; and children Samantha, age
 17. etc.

 This unfortunate error occurs only after one saves the event.  Opening it
 again will display the problem.  This error is repeatable.  It does not
 appear when I open an existing event that already has some highlighting of
 this type.  However if I undo the highlighting there, and then redo it, the
 error appears.  Thus it appears to me that the problem was introduced by
 release 467.

 Gene




 Legacy User Group guidelines:

 http://www.LegacyFamilyTree.com/Etiquette.asp

 Archived messages after Nov. 21 2009:

 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

 Archived messages from old mail server - before Nov. 21 2009:

 http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

 Online technical support: http://support.legacyfamilytree.com

 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
 our blog (http://news.LegacyFamilyTree.com).

 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





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