[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll when starting slideshow with Intel HD Graphics
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 QA Administrators changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |INSUFFICIENTDATA --- Comment #6 from QA Administrators --- Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180129 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll when starting slideshow with Intel HD Graphics
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 --- Comment #5 from QA Administrators --- Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180102 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll when starting slideshow with Intel HD Graphics
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 Timur changed: What|Removed |Added Summary|Crash in: mergedlo.dll |Crash in: mergedlo.dll when ||starting slideshow with ||Intel HD Graphics -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 Buovjaga changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||todven...@suomi24.fi Ever confirmed|0 |1 --- Comment #4 from Buovjaga --- (In reply to V Stuart Foote from comment #2) > 3. effect of enabling OpenGL rendering? > 4. effect of disabling Hardware acceleration? > 5. does update of the Intel 15.45 driver to the current .4590 build [2] > resolve? Still need answers to these. I wonder why LibreOffice is using Intel graphics, even though Nvidia is available. Also, might be interesting to try 5.3. You could even use the safe mode: Help - Restart in Safe mode. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided more information. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 bugzi...@mensink-lambers.nl changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #3 from bugzi...@mensink-lambers.nl --- graphics cards: NVIDIA GeForce GTX 970M, Intel HD Graphics 530 screen resolution: 3840 x 2160 total graphics memory: 8275MB when starting slideshow (function key F5), libreoffice crashes. The error message states: "could not create offscreen surface - out of mem!" This happens regardless of the document that has been opened. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 V Stuart Foote changed: What|Removed |Added CC||vstuart.fo...@utsa.edu Version|unspecified |5.2.2.2 release --- Comment #2 from V Stuart Foote --- Fortunately the crash report [1] has most of the details... Libre Office 5.2.2.2 OS details 10.0.14393 Build Architecture x86 (So 32-bit Windows 10) OpenGL disabled Intel GPU 0x191b (So HD Graphics 530 on an i7 Skylake CPU) OpenGLDriver 21.20.16.4534 (15.45.xx -- 6 Oct 2016; latest is .4590 -- 3 Feb 2017) Except that we need OP's input describing: 1. STR (what were you doing and can you repeat it so we can try?) 2. was there a specific slide or transition causing this? Helpful to provide a sample document... 3. effect of enabling OpenGL rendering? 4. effect of disabling Hardware acceleration? 5. does update of the Intel 15.45 driver to the current .4590 build [2] resolve? =-ref-= http://crashreport.libreoffice.org/stats/crash_details/c7929829-fa5c-4ddb-ab8a-afa7f4ac7cd5 https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45- -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 106490] Crash in: mergedlo.dll
https://bugs.documentfoundation.org/show_bug.cgi?id=106490 Julien Nabet changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||serval2...@yahoo.fr Ever confirmed|0 |1 --- Comment #1 from Julien Nabet --- We need more information here: - LO version - steps to reproduce the bug You can try this: - check if you use last stable LO version 5.2.5 - apply advice from https://wiki.documentfoundation.org/QA/FirstSteps -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
