[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Thomas Bertels  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=13
   ||2931

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #215 from Aron Budea  ---
Richard, please open a new bug report, add the string from Help -> About, and
the content of the /cache/opengl_device.log, and set the link to
this bug in the See Also field.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #214 from Richard Burgess  ---
All Text on ALL Menus and Dialog Boxes Disappears (same Bug, I am sure)
But here is a Work-Around I found:

Libre Office Writer Version: 6.3.1.2 (x86) Under Windows 7 Pro (fully updated)
Build ID: b79626edf0065ac373bd1df5c28bd630b4424273
CPU threads: 8; OS: Windows 6.1; UI render: GL; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US Calc: threaded

TO WORK AROUND, 
Close Writer, Reopen without any documents, then:
Goto Tools/Options/+Language Settings/Writing Aids/Uncheck "Check grammar as
you type" 
and NOW you can open any offending documents and all menus and dialog text 
returns and everything works correctly. EXCEPT, strangely enough, 
that also disables Spell Checking along with Grammar checking,
but at least I can edit now with all other options working correctly.
This has been going on for 3 years.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #213 from Michael Meeks  ---
Piter - I think there is a fundamental problem here. The correct response to
someone fixing your bug is to say "thank you", not "you suck". Bugzilla is some
un-filtered, engineering interaction - it is not for Public Relations (PR). The
fundamental problem is that when enumerating those who did nothing to fix it
(yet) - is that you need to include yourself in that set. There is no 'they'.
Perhaps you can make an argument that our marketing needs to make it clearer
that this is a community project, and not a perfect product - and I'd
sympathize - but anyone can be part of the solution.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #212 from Piter Sadroc  ---
Newer versions of LO (v6.0.3 and up) have rectified the problem- without me
having to go and tweak registry/graphics etc... I knew they could do it.so
why were they insistent that they could do nothing, and that the problem's
solution was left entirely up to me? Some crach course in PR may be in order...

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Muscat  changed:

   What|Removed |Added

Version|5.3.2.1 rc  |6.0.4.2 release
  Component|graphics stack  |Writer
 OS|Windows (All)   |Linux (All)

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Xisco Faulí  changed:

   What|Removed |Added

 CC||rajneesh1...@gmail.com

--- Comment #211 from Xisco Faulí  ---
*** Bug 113832 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Eike Rathke  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||2305

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #210 from V Stuart Foote  ---
(In reply to letal_chavrou from comment #209)
> 
> And can someone explain to me how to do this patch ?

The 5.3.7.2 build is on the release mirrors.
http://www.libreoffice.org/download/download/

The 5.4.3.2 build is in pre-release.
http://dev-builds.libreoffice.org/pre-releases/win/

An install of either should work correctly for you.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #209 from letal_chav...@gmx.fr ---
Hi,

After getting the version 5.3.6 my LO doesn't work (text invisible...). I tried
the 5.4.2 it does the same.

I've got a HP Probook 5310m under Win7 Pro.

I turned back to 5.3.1 it works.

But i didnt get how to make the 5.4.2 to work or at least the 5.3.7 as V Stuart
Foote explained. The link 
http://dev-builds.libreoffice.org/daily/libreoffice-5-3/Win-x86@62-TDF/current 
makes a 404 error.

And can someone explain to me how to do this patch ?

Thanks.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Cor Nouws  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=95
   ||355

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #208 from Philippe_E  ---
(In reply to V Stuart Foote from comment #206)
> While this bug is closed, with further discussion moved to bug 112305, users
> still affected should know of a patch [1] for the 5.3.7 release available
> for testing in a TDF configured build:
> 
> 32-bit
> http://dev-builds.libreoffice.org/daily/libreoffice-5-3/Win-x86@62-TDF/
> current/
> 
> 64-bit
> http://dev-builds.libreoffice.org/daily/libreoffice-5-3/Win-x86_64@62-TDF/
> current/
> 
> You could perform a full install, or perform a /a administrative install in
> parallel [2]
> 
> =-ref-=
> [1]
> https://cgit.freedesktop.org/libreoffice/core/commit/?h=libreoffice-5-
> 3=5440837e02dee8bc884e02be697bfd4def621d26
> 
> [2] https://wiki.documentfoundation.org/Installing_in_parallel/Windows
> 
> =-NOTE-=
> Please do not comment here, but devs would appreciate feedback on bug
> 112305, thanks!

Hello V Stuart,

I tried version 5.3.7 and the problem is solved on my HP computer with Radeon
card, even if the graphics card is set in Dynamic mode via the bios.

With version 5.3.6 it is necessary to operate the Fixed mode. When I switch to
Dynamic mode on the Bios, then the legend texts disappear, even if I assign the
Intel Energy Saving GPU to soffice.bin via the Catalyst Control Center
settings.

So I look forward to the official release of LO 5.3.7 to go back to Dynamic
mode!

Philippe

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #207 from Aron Budea  ---
(In reply to V Stuart Foote from comment #206)
> You could perform a full install, or perform a /a administrative install in
> parallel [2]

Note: since this installer is named LibreOfficeDev, it can be installed
alongside a regular LibreOffice installation normally.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #206 from V Stuart Foote  ---
While this bug is closed, with further discussion moved to bug 112305, users
still affected should know of a patch [1] for the 5.3.7 release available for
testing in a TDF configured build:

32-bit
http://dev-builds.libreoffice.org/daily/libreoffice-5-3/Win-x86@62-TDF/current/

64-bit
http://dev-builds.libreoffice.org/daily/libreoffice-5-3/Win-x86_64@62-TDF/current/

You could perform a full install, or perform a /a administrative install in
parallel [2]

=-ref-=
[1]
https://cgit.freedesktop.org/libreoffice/core/commit/?h=libreoffice-5-3=5440837e02dee8bc884e02be697bfd4def621d26

[2] https://wiki.documentfoundation.org/Installing_in_parallel/Windows

=-NOTE-=
Please do not comment here, but devs would appreciate feedback on bug 112305,
thanks!

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #205 from Aron Budea  ---
*** Bug 111439 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Xisco Faulí  changed:

   What|Removed |Added

 Status|REOPENED|RESOLVED
 Resolution|--- |FIXED

--- Comment #204 from Xisco Faulí  ---
(In reply to M. from comment #203)
> Text in menues first disappeared when updating to 5.3.2.
> 5.3.1 still worked fine, roll back to 5.3.1. made the menue texts to show
> again.
> 5.3.3. still has the same bug as 5.3.2.
> Not solved neither with 5.4.0. nor 5.4.1.. 
> Last one that works is still 5.3.1.2
> 
> HP Probook 4540s
> Microsoft Windows 10 Professional (x64) Build 15063.296 (Latest)
> Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
> Intel(R) HD Graphics 3000 (driver ver. 9.17.10.4459)
> AMD Radeon HD 7650M (driver ver. 15.201.1301.0)
> 4GB Ram

This bug is closed. the discussion continues in bug 112305. Thanks

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

M.  changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|FIXED   |---

--- Comment #203 from M.  ---
Text in menues first disappeared when updating to 5.3.2.
5.3.1 still worked fine, roll back to 5.3.1. made the menue texts to show
again.
5.3.3. still has the same bug as 5.3.2.
Not solved neither with 5.4.0. nor 5.4.1.. 
Last one that works is still 5.3.1.2

HP Probook 4540s
Microsoft Windows 10 Professional (x64) Build 15063.296 (Latest)
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Intel(R) HD Graphics 3000 (driver ver. 9.17.10.4459)
AMD Radeon HD 7650M (driver ver. 15.201.1301.0)
4GB Ram

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

V Stuart Foote  changed:

   What|Removed |Added

 CC||michel_jp.march...@yahoo.fr

--- Comment #202 from V Stuart Foote  ---
*** Bug 112550 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #201 from Buovjaga  ---
(In reply to fhannaham from comment #199)
> Comment on attachment 134556 [details]
> What I get when I install LO 5.3.4.2
> 
> I am experiencing a similar issue after upgrading to version 5.3.6.
> 
> How does a user resolve the problem?

See the continuing discussion in bug 112305 for the latest news.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Xisco Faulí  changed:

   What|Removed |Added

 Blocks||112486


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=112486
[Bug 112486] [META] Bugs caused/worsened by forcing GDI when needed
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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #200 from Piter Sadroc  ---
My experience in resolving the problem: 1/ Post the problem 2/ Get told it's
your hardware that doesn't work, get newer drivers... 3/ you have the latest
drivers for your hardware 4/ You ask for the problem to be fixed 4/ It's your
problem you haven't got the latest hardware... look at all the people it works
for! 5/ you re-install -again- an older version of LO 6/ you wait a week or two
if there is anyone who might understand you aren't a village idiot who just
wants to make trouble 7/ Despite the problem being classified as "resolved"
etc, you still have the problem 8/ thinking you may have misunderstood
something, you try all the suggestions and install the newer version, because
everyone says it works for them 9/ It doesn't 10/ you uninstall and re-install
the older version that plainly works 11/ you keep repeating the process until
you get tired of running in every-diminishing circles 12/ you uninstall
everything that looks like LibreOffice 13/ you sell your soul to the devil and
buy Microsoft Office 365, because life is way too short to be running around
not getting answers, being made to feel you're the idiot, all you want to do is
type up a document, create a spreadsheet without the hassle of getting a degree
in computing to do so.. R.I.P. Here ends "My experience" Enjoy the trip!

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

fhanna...@gmail.com changed:

   What|Removed |Added

 CC||fhanna...@gmail.com

--- Comment #199 from fhanna...@gmail.com ---
Comment on attachment 134556
  --> https://bugs.documentfoundation.org/attachment.cgi?id=134556
What I get when I install LO 5.3.4.2

I am experiencing a similar issue after upgrading to version 5.3.6.

How does a user resolve the problem?

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Terje Bråten  changed:

   What|Removed |Added

 Blocks||112305


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=112305
[Bug 112305] Text is invisible, both in UI and in editor, AMD and Intel GPUs
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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #198 from Terje Bråten  ---
(In reply to Tomaz Vajngerl from comment #196)
> Terje 
> 
> Yeah, that would be better as this bug is a combination of something that
> was fixed and a the rest of partially related issues. Starting clean would
> be good.

Ok I have created bug #112305 for this purpose.

May be we should all head over there.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #197 from Tomaz Vajngerl  ---
Will G. Ugh... that's interesting

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #196 from Tomaz Vajngerl  ---
Terje 

Yeah, that would be better as this bug is a combination of something that was
fixed and a the rest of partially related issues. Starting clean would be good.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #195 from Terje Bråten  ---
This bug has status "RESOLVED FIXED", while we are many that still have this
issue on our computer.

Should we open a new bug, since you do not want to reopen this one?

T.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #194 from Will G  ---
Two days ago I also experienced invisible text and menus as was reported here. 
For me, it happened after the Windows 10 Creator Update was installed. 

My video drivers were current so I upgraded from LibreOffice 5.3.3 Win_x64 to
the newest version, LibreOffice 5.4.1 Win_x64.  That didn't help so I did a
clean install of my video drivers rule out corruption, still no help.  Finally,
I rolled back the Windows 10 Creator Update.  That worked, LibreOffice
displayed normally. 

Dell Inspiron 17 5765
AMD FX-9800P RADEON R7, 12 COMPUTE CORES 4C+8G 2.70 GHz
Windows 10 

Details follow:

Radeon Software Version - 17.7.2
Radeon Software Edition - Crimson ReLive
Graphics Chipset - AMD Radeon R7 Graphics
Memory Size - 1024 MB
Memory Type - DDR4
Core Clock - 758 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD FX-9800P RADEON R7, 12 COMPUTE CORES 4C+8G

Radeon Settings Version - 2017.0720.1902.32426
Driver Packaging Version - 17.30.1041-170720a-316467C-CrimsonReLive
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1614
Direct3D® Version - 9.14.10.01292
OpenGL® Version - 6.14.10.13491
OpenCL™ Version - 22.19.662.4
AMD Mantle Version - 9.1.10.0220
AMD Mantle API Version - 102400
AMD Audio Driver Version - 10.0.1.1
Vulkan™ Driver Version - 1.6.0
Vulkan™ API Version - 1.0.51

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon R7 M440
Device ID - 6900
Vendor ID - 1002
SubSystem ID - 076A
SubSystem Vendor ID - 1028
Revision ID - C3
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x4
BIOS Version - 015.049.000.013
BIOS Part Number - SWBRT00931.001
BIOS Date - 2016/05/29 23:26
Memory Size - 4096 MB
Memory Type - GDDR5
Memory Clock - 1000 MHz
Core Clock - 920 MHz
Total Memory Bandwidth - 32 GByte/s
Memory Bit Rate - 4.00 Gbps
2D Driver File Path -
/REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon R7 Graphics
Device ID - 9874
Vendor ID - 1002
SubSystem ID - 076A
SubSystem Vendor ID - 1028
Revision ID - C8
Bus Type - PCI
Current Bus Settings - PCI
BIOS Version - 015.048.000.069
BIOS Part Number - 113-C75100-X30
BIOS Date - 2016/03/27 22:58
Memory Size - 1024 MB
Memory Type - DDR4
Memory Clock - 933 MHz
Core Clock - 758 MHz
Total Memory Bandwidth - 14 GByte/s
Memory Bit Rate - 1.87 Gbps
2D Driver File Path -
/REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #193 from Piter Sadroc  ---
I did this: Realizing I am not a professional bug hunter, and that many things
are beyond my know-how, I bit the bullet and defected to the "enemy"- Office
365.. Now I don't have to agonize over how my hardware is configured, or not
configured... I don't have to worry, I just run the thing and do actual work
rather than perpetually tinkering with it's undersides.. sad to go, actually.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #192 from Terje Bråten  ---
I did this:
I downloaded
https://dev-builds.libreoffice.org/daily/master/Win-x86_64@42/current/libo-master64~2017-08-30_23.09.59_LibreOfficeDev_6.0.0.0.alpha0_Win_x64.msi
Ran that installer.
Opened a Cygwin window
$ cd /cygdrive/c/Program Files/LibreOfficeDev 6/program

Terje@Braten01 /cygdrive/c/Program Files/LibreOfficeDev 6/program
$ SAL_DISABLEGL=1 SAL_LOG=1 ./soffice.exe 2> debug.txt
-bash: debug.txt: Permission denied

Terje@Braten01 /cygdrive/c/Program Files/LibreOfficeDev 6/program
$ SAL_DISABLEGL=1 SAL_LOG=1 ./soffice.exe 2>
/cygdrive/c/Users/Terje/Documents/lofficeDebug.txt

Terje@Braten01 /cygdrive/c/Program Files/LibreOfficeDev 6/program
$ ls -l /cygdrive/c/Users/Terje/Documents/lofficeDebug.txt
-rw-rw-r--+ 1 Terje None 0 Sep  2 22:17
/cygdrive/c/Users/Terje/Documents/lofficeDebug.txt

Terje@Braten01 /cygdrive/c/Program Files/LibreOfficeDev 6/program
$ cat /cygdrive/c/Users/Terje/Documents/lofficeDebug.txt

Terje@Braten01 /cygdrive/c/Program Files/LibreOfficeDev 6/program
$

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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Aron Budea  changed:

   What|Removed |Added

 CC||legod...@gmail.com

--- Comment #191 from Aron Budea  ---
*** Bug 112085 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #190 from Tomaz Vajngerl  ---
Unfortunately I don't see what I need in this logs.. I wonder why. I'll try to
add some more logging and maybe some fallbacks int the code and let's see..

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #189 from Piter Sadroc  ---
Created attachment 135693
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135693=edit
Disabled GL

I was in the midst of googling how to disable OpenGL... not very helpful pages.
Anyhow, executed your instruction, LODev still showed no sign of text.. As I'm
doing a fair bit of these debug files, I'm adding a version number. This is
version 7

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #188 from Tomaz Vajngerl  ---
oh.. try to run:

SAL_DISABLEGL=1 SAL_LOG=1 ./soffice.exe 2> debug.txt

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--- Comment #187 from Piter Sadroc  ---
Sorry... just hit my technical know-how bottom. How do I disable OpenGL?

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #186 from Tomaz Vajngerl  ---
oh.. disable OpenGL if it is enabled

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #185 from Piter Sadroc  ---
Created attachment 135692
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135692=edit
A much fuller debug.txt file

OK, this looks a fatter file than before... surely some gold nuggets will be
found herein...

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #184 from Piter Sadroc  ---
Give me a few more minutes... I realized as I was downloading all the packages
I'll be doing so for ... hours. So cancelled it, reduced packages, it's flying
along... I Also may note for future reference, cygwin needs to be run in admin
mode to write to C:... or, at least, on my machine I do

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #183 from Piter Sadroc  ---
Just re-installing cygwin

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #182 from Tomaz Vajngerl  ---
LO should open normally.. you can exit right away

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #181 from Tomaz Vajngerl  ---
can you try running:

SAL_LOG=1 ./soffice.exe 2> debug.txt

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #180 from Luis  ---
>From comment 129:

"in all of the menus there seems to be a small missing part of the last letter.
See attachment."

This is bug 111882. Related to rendering of antialiased Tahoma font with size
<= 8.

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--- Comment #179 from Piter Sadroc  ---
I'll give it another shot, if it's the same, I'll reboot (again) and see if
that makes a difference... should be back to within 1/2 hr

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--- Comment #178 from Tomaz Vajngerl  ---
it should log everything so this is not nearly what is expected

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--- Comment #177 from Piter Sadroc  ---
Created attachment 135690
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135690=edit
This oughta help...I hope

Terse, but hopefully useful

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--- Comment #176 from Piter Sadroc  ---
Again, I wasn't paying attention... got it working... another bout of flu
heading my way...

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #175 from Piter Sadroc  ---
Created attachment 135686
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135686=edit
Screenshot of soffice's existence

Here is the evidence... what am I doing wrong?

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--- Comment #174 from Piter Sadroc  ---
Hmmm, well that was better than a zero.Though not by much.

The 38 byte text of the debug.txt reads:

-bash: soffice.exe: command not found

and yet, there it is in the same folderis a puzzlement

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--- Comment #173 from Piter Sadroc  ---
Panic over... forgot the quotation marks...

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--- Comment #172 from Piter Sadroc  ---
I am getting this error:

-bash: syntax error near unexpected token `('

I have double-checked it is all correct... repeated, same result. I've never
used cygwin... what am I doing wrong?

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--- Comment #171 from Piter Sadroc  ---
OK, thanks, I'll give it a shot shortly. Just having dinner

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--- Comment #170 from Buovjaga  ---
(In reply to Buovjaga from comment #169)
> Next run LibreOffice with:
> soffice.exe 2>debug.txt

Sorry about that, it should be:

./soffice.exe 2> debug.txt

Another mistake I noticed is that I gave LibreOfficeDev 5 as the example path,
but it will be LibreOfficeDev 6.

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--- Comment #169 from Buovjaga  ---
I was afraid it might go like that. I used instructions I myself wrote to our
wiki, but apparently the regular Windows command line cannot be used after all.

It works in cygwin, though. I'm sorry to have to give you even more steps, but
here goes..

Download https://cygwin.com/setup-x86_64.exe and install the minimum base (you
don't have to select any extra things besides the default).

Launch cygwin and change directory to the LibreOffice dev version like so:
cd "/cygdrive/c/Program Files (x86)/LibreOfficeDev 5/program"

Now give the command to set the environment variable, the same command works:
set SAL_LOG=1

Next run LibreOffice with:
soffice.exe 2>debug.txt

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--- Comment #168 from Piter Sadroc  ---
Created attachment 135682
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135682=edit
zero byte debug

h ... it seems your system won't allow me to send zero byte sized files. So
I've done a screen grab of the folder in which I've put the debug files..

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #167 from Piter Sadroc  ---
Hmmm I also tried this... 3 different ways and each time the debug.txt
comes in at 0 bytes... 

However, and this may help, the first time I installed the Dev version, I
didn't read the instructions closely enough and launched the Dev version
directly (i.e. prior to executing steps 4 and 5 of the instructions so kindly
provided)and my neat little System Explorer tool showed that suddenly the CPU
was in overdrive...well suddenly shot to 63% usage and the .exe that was
causing it was, I believe CCC.exe- Catalyst...

But replicating it has been difficult. I uninstalled LODev, rebooted,
re-installed, but couldn't get it to replicate the frenetic activity again.
Even by bypassing the instructions given... so I followed your instructions and
have included the 3 versions of zero byte sized debug files, note timestamps.

And you're right, LODev 6 still refuses to show text
Piter

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #166 from Terje Bråten  ---
(In reply to Buovjaga from comment #165)
> Could those still affected by the issue do this:
> 
> 1. Install this master build which has debug information:
> https://dev-builds.libreoffice.org/daily/master/Win-x86@39/current/
> 2. Open the Windows command line
> 3. In the command line change directory to the program/ inside the master
> build install path
> 4. Run this command: set SAL_LOG=1
> 5. Still in the same command line, run LibreOffice with this command:
> soffice.exe 2>debug.txt
> 6. You can quit LibreOffice soon after launch as the problem is immediately
> there (the invisible text)
> 
> This will write a lot of debug information to a text file called debug.txt
> in the program/ directory. You should then attach the debug.txt file to this
> bug and developers can look at it.

I tried this, and the file debug.txt is 0 bytes long.

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--- Comment #165 from Buovjaga  ---
Could those still affected by the issue do this:

1. Install this master build which has debug information:
https://dev-builds.libreoffice.org/daily/master/Win-x86@39/current/
2. Open the Windows command line
3. In the command line change directory to the program/ inside the master build
install path
4. Run this command: set SAL_LOG=1
5. Still in the same command line, run LibreOffice with this command:
soffice.exe 2>debug.txt
6. You can quit LibreOffice soon after launch as the problem is immediately
there (the invisible text)

This will write a lot of debug information to a text file called debug.txt in
the program/ directory. You should then attach the debug.txt file to this bug
and developers can look at it.

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--- Comment #164 from Piter Sadroc  ---
Ahh, but I do respect the work they do. And I recognize it is all done
gratis... The respect you ask of me- and rightfully so- is the type of respect
that seems to flow one way. What I object to is advice that makes the user feel
they are the village idiots for being stupid enough to buy a machine that your
software won't work properly on. In no way am I calling into question the
ability or the workmanship of those who volunteer their labor. It's just when
the user is shown little respect, it's kinda hard to keep quiet. Especially as
I imagine that most people who use LO would have difficulty understanding what
some of the answers mean. It is a habit techies get into (and I know, I've
been, in the past. involved with techies on a different level)and it is not
unusual they feel affronted when someone tries to get through to them they
aren't speaking English. Or, at least, a form of English the greater bulk of
users utilise. Respect needs to flow both ways. If we are saying to you that
the drivers are the latest, the hardware is the best we can buy, and yet the
later versions of LO don't work, please see that as genuine feedback. Yet we
are told to go and find a better driver, it's our fault... While I don't always
agree with "the customer is always right" mentality, it would be equally
pleasant if we, as faithful users of LO, are also accorded the respect you
expect us to give you.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #163 from Terje Bråten  ---
(In reply to Piter Sadroc from comment #162)
> Done with the gobbledy-gook and technobabble. Blame the user... It's our
> fault apparently. How dare we own a computer that doesn't do "xyz"... It's
> like owning a car that can only turn right... it's your fault you live on a
> left hand bend! Look at all the happpy-clappy people who live on right hand
> bends! They don't have any problems with our car. It's your fault. Go and
> move somewhere else...That is the line of reasoning we're getting from LO...
> They don't seem to get it. Our computers run perfectly well, there are no
> dodgy drivers of any ilk... we are running all sorts of 3rd part software
> with ostensibly less credo than LO without having techno jargon thrown at
> us... How does someone NOT get angry with their response?

You talk like you are entitled to some level of support. How much have you paid
them? Do you have a support contract of any kind with these developers?

These developers are giving us advise for free, and are not compelled to do so
in any way. Please show some respect.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #162 from Piter Sadroc  ---
Done with the gobbledy-gook and technobabble. Blame the user... It's our fault
apparently. How dare we own a computer that doesn't do "xyz"... It's like
owning a car that can only turn right... it's your fault you live on a left
hand bend! Look at all the happpy-clappy people who live on right hand bends!
They don't have any problems with our car. It's your fault. Go and move
somewhere else...That is the line of reasoning we're getting from LO... They
don't seem to get it. Our computers run perfectly well, there are no dodgy
drivers of any ilk... we are running all sorts of 3rd part software with
ostensibly less credo than LO without having techno jargon thrown at us... How
does someone NOT get angry with their response?

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #161 from V Stuart Foote  ---
AMD replaced Catalyst driver framework with Crimson edition ReLive. You need to
determine if either the Crimson ReLive GUI or system BIOS allows you to control
which GPU (the internal R7 iGPU, or discrete R5 dGPU) is active with
LibreOffice. Often with the switchable graphics--it will be the "low power"
setting.


=-ref-=
http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #159 from darioforaca...@tiscali.it ---
Created attachment 135590
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135590=edit
My dxdiag with 5.4 LO don't work

I installed 5.4 but don't work

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #158 from V Stuart Foote  ---
(In reply to Yuri from comment #157)
> You talking about possible workaround, not about bugfix.
> 
> BTW. My HP laptop with AMD APU (A8-7410 + Radeon R5) has not separate
> different video. So, starting from LO 5.3 neither with profile, nor with
> _any_ Radeon drivers works. Same shame - no letters in menues. No matter -
> GL turned on in LO, or off.
> 
> Only old 5.2.7.2 LO works fine. However, funny sympthom - if I turns on GL
> in settings, menu letters gone like 5.3+.
> 
> So, too much corner cases, heh?

No this bug was fixed-- comment 57 comment 80 and pushed to 5.4.0.3
builds--supporting the vast majority of Windows OS user configurations.

And for folks in the corner case stuck with crappy Windows 10 AMD drivers on
laptop hardware, identifying a functional driver combo is up to you.

Post up your dxdiag.exe results (system & display), we'll have a record at
least.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #157 from Yuri  ---
You talking about possible workaround, not about bugfix.

BTW. My HP laptop with AMD APU (A8-7410 + Radeon R5) has not separate different
video. So, starting from LO 5.3 neither with profile, nor with _any_ Radeon
drivers works. Same shame - no letters in menues. No matter - GL turned on in
LO, or off.

Only old 5.2.7.2 LO works fine. However, funny sympthom - if I turns on GL in
settings, menu letters gone like 5.3+.

So, too much corner cases, heh?

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Terje Bråten  changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|FIXED   |---

--- Comment #155 from Terje Bråten  ---
This bug is not fixed, since I have a new computer, and I have also upgraded to
the newest drivers.

See my comments #146 and #147

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #153 from r...@fael.lv  ---
How can this be marked resolved/fixed? Where is the fix?

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #152 from r...@fael.lv  ---
Following-up on my earlier post above, reinstalling the latest AMD driver from
the AMD site broke LibreOffice again. By entering Catalyst Control Center I
could disable the AMD card for LibreOffice only. That fixed LibreOffice again.
In my case it seems clear Libreoffice isn't getting along with my AMD graphics
card, though it works with the Intel card.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

V Stuart Foote  changed:

   What|Removed |Added

   See Also|https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=11 |
   |1439|

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Xisco Faulí  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||1439

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Aron Budea  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||1307

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #149 from Xisco Faulí  ---
*** Bug 111439 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Xisco Faulí  changed:

   What|Removed |Added

 CC||pkor...@tpg.com.au

--- Comment #148 from Xisco Faulí  ---
*** Bug 111439 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #147 from Terje Bråten  ---
I tried it with my installed build from
libo-master64~2017-07-29_00.00.02_LibreOfficeDev_6.0.0.0.alpha0_Win_x64

Same result as before.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #146 from Terje Bråten  ---
(In reply to Buovjaga from comment #134)
> Guys: please leave the status alone. If there is some other issue
> discovered, a new report can be opened.
> 
> (In reply to Terje Bråten from comment #116)
> > (In reply to V Stuart Foote from comment #114)
> > > 
> > > This would be my suggestion for your A10-9700 R7 on chip GPU, with 
> > > discrete
> > > R5 M320 graphics card, the current 17.7.1 driver from AMD:
> > > 
> > > https://www2.ati.com/drivers/beta/radeon-software-crimson-relive-17.7.1-
> > > win10-64bit-july17.exe
> > > 
> > > You shouldn't need a Leshcat modified driver.
> > > 
> > 
> > Thank you for your suggestion. I am at work now, but I will see if I can
> > test it when I get home.
> 
> Terje: you never commented on this.

I have now installed the latest drivers from AMD, and the problem is still
there. No menus and no visible text in the libreoffice program.

Here is my updated drivers information:

NameAMD Radeon R7 Graphics + R5 435 Dual Graphics
PNP Device ID   PCI\VEN_1002_9874_835C103C_E2\3&11583659&1&08
Adapter TypeAMD Radeon Graphics Processor (0x9874), Advanced Micro Devices,
Inc. compatible
Adapter Description AMD Radeon R7 Graphics + R5 435 Dual Graphics
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers  
aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64
Driver Version  21.19.512.12
INF Fileoem24.inf (ati2mtag_CarrizoDS section)
Colour Planes   Not Available
Colour Table Entries4294967296
Resolution  1920 x 1080 x 60 hertz
Bits/Pixel  32
Memory Address  0xD000-0xFEC2
Memory Address  0xF000-0xF07F
I/O Port0xF000-0xF0FF
Memory Address  0xFEB0-0xFEB3
IRQ Channel IRQ 4294967284
Driver 
c:\windows\system32\driverstore\filerepository\c0311291.inf_amd64_89545f50ccbd636d\atikmpag.sys
(21.19.512.12, 512.90 KB (525,208 bytes), 15/02/2017 05:48)

NameAMD Radeon R5 435
PNP Device ID   PCI\VEN_1002_6665_34001462_C3\4&27C1BE9B&0&0019
Adapter TypeAMD Radeon Graphics Processor (0x6665), Advanced Micro Devices,
Inc. compatible
Adapter Description AMD Radeon R5 435
Adapter RAM (2,147,483,648) bytes
Installed Drivers  
aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64
Driver Version  21.19.512.12
INF Fileoem24.inf (ati2mtag_R503DS section)
Colour Planes   Not Available
Colour Table Entries4294967296
Resolution  1920 x 1080 x 60 hertz
Bits/Pixel  32
Memory Address  0xE000-0xEFFF
Memory Address  0xFEA0-0xFEA3
I/O Port0xDF00-0xDFFF
IRQ Channel IRQ 4294967273
Driver 
c:\windows\system32\driverstore\filerepository\c0311291.inf_amd64_89545f50ccbd636d\atikmpag.sys
(21.19.512.12, 512.90 KB (525,208 bytes), 15/02/2017 05:48)

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #145 from Kevin Salisbury  ---
I will build two new test systems with the latest builds on Win 7 and 2008 r2
on Monday and report back.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #144 from Kevin Salisbury  ---
@Aron - 6.0Alpha x64 version
master64~2017-07-14_02.04.48_LibreOfficeDev_6.0.0.0.alpha0_Win_x64 wasfine
during my comments listed above. see: comment 67 comment 68 comment 69

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #143 from Aron Budea  ---
(In reply to Kevin Salisbury from comment #141)
> FYI only. Possible regression: Master Build - Windows x64 - 4 AUG 17, under
> RDP (Remote Desktop Connection) Menus are back to missing text. We were
> reviewing the latest master for another issue and found this one had come
> back. Perhaps it's nothing and another Dev 6 alpha build will fix, it's an
> FYI only...

Which older build worked with the same setup? I tested this using RDP with a
daily build from yesterday, but could see text fine.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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V Stuart Foote  changed:

   What|Removed |Added

 CC||narrawa...@gmail.com

--- Comment #142 from V Stuart Foote  ---
*** Bug 111391 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #141 from Kevin Salisbury  ---
Created attachment 135123
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135123=edit
Master Build - Windows x64 - 4 AUG 17, RDP Menus Missing Text

FYI only. Possible regression: Master Build - Windows x64 - 4 AUG 17, under RDP
(Remote Desktop Connection) Menus are back to missing text. We were reviewing
the latest master for another issue and found this one had come back. Perhaps
it's nothing and another Dev 6 alpha build will fix, it's an FYI only...

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #140 from tomang...@wp.pl ---
Before I added this profile to AMD Settings there was problems. I think LO was
running on AMD dGPU by default, after switching it to Power Saving mode it now
runs only on Intel, which doesn't make any issues.
If I recall correctly in older versions of AMD drivers soffice.bin was set by
default to Power Saving mode without possibility to change that to High
Performance mode. 
Also seems like I can't force my Lenovo notebook to use only AMD dGPU. I can
disable AMD dGPU and use only Intel HD5500 iGPU, not the other way around.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #139 from V Stuart Foote  ---
(In reply to tomangelo from comment #138)
> Still searching for a way to force OS to use only AMD discrete GPU, but I've
> just discovered that switching to Power Saving mode for soffice.bin in AMD
> Settings app fixes this issue. Switching to Based on Power Source mode still
> makes text invisible, even without AC adapter connected to notebook

Which is weird, in power saving mode (i.e. the dGPU is bypassed) the program
should run exclusively on the Intel HD 5500 here--suggesting the "4624" driver
is good for use on the iGPU? And instead it is the AMD dGPU R9 M375 that is
causing the visual glitches?

Which is not to say that we are not still doing something dodgy with our
DirectWrite/GDI interactions, we probably are, but how are open source cross
platform projects supposed to guard against system hardware/driver issues like
these?

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #138 from tomang...@wp.pl ---
Still searching for a way to force OS to use only AMD discrete GPU, but I've
just discovered that switching to Power Saving mode for soffice.bin in AMD
Settings app fixes this issue. Switching to Based on Power Source mode still
makes text invisible, even without AC adapter connected to notebook.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #137 from V Stuart Foote  ---
(In reply to tomangelo from comment #136)
> @ V Stuart Foote 
> DxDiag log https://pastebin.com/Rg1bwxN5
> 
> Tried AMD 17.7.2 drivers but nothing changed

OK thanks. Shows you are on a Lenovo Z51-70 (80K6), and that the on CPU iGPU is
Intel HD 5500 with its current driver 20.19.15.4624.

But, where is your AMD dGPU? Does Lenovo give you some way to force it active
in Windows? Otherwise with the AMD Catalyst control panels? Or to disable the
Intel iGPU in Bios? 

Need to figure that out (check with Lenovo forums if need be) and check with
use of AMD dGPU.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #136 from tomang...@wp.pl ---
@ V Stuart Foote 
DxDiag log https://pastebin.com/Rg1bwxN5

Tried AMD 17.7.2 drivers but nothing changed

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Terje Bråten  changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|FIXED   |---

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #133 from Terje Bråten  ---
Created attachment 134968
  --> https://bugs.documentfoundation.org/attachment.cgi?id=134968=edit
Screen shot of latest build 2017-07-29

I tried to install the latest build with
libo-master64~2017-07-29_00.00.02_LibreOfficeDev_6.0.0.0.alpha0_Win_x64

As you can see from the uploaded screenshot it did not work.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

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--- Comment #135 from Terje Bråten  ---
I had hoped your new version fixed the bug without me having to mess with my
drivers.

Ok. I will try that next then to install that graphic driver.

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Buovjaga  changed:

   What|Removed |Added

 Status|REOPENED|RESOLVED
 Resolution|--- |FIXED

--- Comment #134 from Buovjaga  ---
Guys: please leave the status alone. If there is some other issue discovered, a
new report can be opened.

(In reply to Terje Bråten from comment #116)
> (In reply to V Stuart Foote from comment #114)
> > 
> > This would be my suggestion for your A10-9700 R7 on chip GPU, with discrete
> > R5 M320 graphics card, the current 17.7.1 driver from AMD:
> > 
> > https://www2.ati.com/drivers/beta/radeon-software-crimson-relive-17.7.1-
> > win10-64bit-july17.exe
> > 
> > You shouldn't need a Leshcat modified driver.
> > 
> 
> Thank you for your suggestion. I am at work now, but I will see if I can
> test it when I get home.

Terje: you never commented on this.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #132 from V Stuart Foote  ---
@tomangelo,

(In reply to V Stuart Foote from comment #131)

> https://www2.ati.com/drivers/whql-win10-64bit-radeon-software-crimson-relive-
> 17.7.2-july27.exe

Oops, sorry your on Windows 7 sp1 64-bit so this would be the AMD 17.7.2
driver:

https://www2.ati.com/drivers/whql-win7-64bit-radeon-software-crimson-relive-17.7.2-july27.exe

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

V Stuart Foote  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |FIXED

--- Comment #131 from V Stuart Foote  ---
(In reply to V Stuart Foote from comment #123)
> (In reply to Tom from comment #121)
> > Text is invisible, both in UI and in editor on update to LibreOffice
> > 5.4.0.3-hotfix.  Toshiba Laptop, Windows 7, SP1+ - All Factory Updates!
> 
> "Factory" updates are likely not going to do it.
> 
> Please provide your GPU and driver details. 
> msinfo32.exe -> Summary panel, and Component -> Display
> or
> dxdiag.exe -> screen clip of system, and display panels
> 

Tom (thospend@...) responded in PM with DxDiag details:

   Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service
Pack 1 (7601.win7sp1_ldr.170512-0600)
   Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
   System Model: Satellite T135
   BIOS: PhoenixBIOS 4.0 Release 6.1
  Processor: Genuine Intel(R) CPU U4100  @ 1.30GHz (2 CPUs), ~1.3GHz
 Memory: 3072MB RAM
Available OS Memory: 2936MB RAM
  Page File: 2561MB used, 3310MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11


So the SP1 Platform Update (KB2670838) is probably installed.

And the troublesome Toshiba mobile deployed 8.15.010.1883 Intel GPU driver,
which others also reported as bad. This particular GPU does work correctly with
current driver.  -> FIXED


---
Display Devices
---
  Card name: Mobile Intel(R) 4 Series Express Chipset Family
   Manufacturer: Intel Corporation
  Chip type: Mobile Intel(R) 4 Series Express Chipset Family
   DAC type: Internal
 Device Key: Enum\PCI\VEN_8086_2A42_FFE11179_07
 Display Memory: 1340 MB
   Dedicated Memory: 128 MB
  Shared Memory: 1212 MB
   Current Mode: 1366 x 768 (32 bit) (60Hz)
   Monitor Name: Generic PnP Monitor
  Monitor Model: unknown
 Monitor Id: AUO102C
Native Mode: 1366 x 768(p) (60.020Hz)
Output Type: Internal

Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.1883 (English)
 Driver Version: 8.15.10.1883
DDI Version: 10
   Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/27/2009 09:54:00, 549888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
  Device Identifier: {D7B78E66-6902-11CF-9275-EBDFA7C2C535}
  Vendor ID: 0x8086
  Device ID: 0x2A42
  SubSys ID: 0xFFE11179
Revision ID: 0x0007


(In reply to tomangelo from comment #130)

> Created attachment 134957 [details]
> Daily master build from 27.07, with and without Aero
> 
> Same thing happens for master daily from 26.07 and pre-release 5.4.0.3

For @tomangelo,

You show in comment 0 that your working with a system with Intel i5-5200U (that
has an HD5500 GPU embedded) and an AMD Radeon M375 discrete GPU. Is this laptop
a Lenovo z51-70?

Also in comment 10 that you'd tried the 17.4.4, 17.4.2 and 16.12.1 drivers.

But could you post your DxDiag.exe result for System & Display, so we can see
what vendor, GPU, and driver you are working with.

Also, current AMD drivers for the R9 M375 are at 17.7.2--worth checking that.

https://www2.ati.com/drivers/whql-win10-64bit-radeon-software-crimson-relive-17.7.2-july27.exe

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #130 from tomang...@wp.pl ---
Created attachment 134957
  --> https://bugs.documentfoundation.org/attachment.cgi?id=134957=edit
Daily master build from 27.07, with and without Aero

Same thing happens for master daily from 26.07 and pre-release 5.4.0.3

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #129 from Kevin Salisbury  ---
Version: 5.4.0.3 (x64)
Build ID: 7556cbc6811c9d992f4064ab9287069087d7f62c
CPU threads: 2; OS: Windows 6.1; UI render: default; 
Locale: en-US (en_US); Calc: single
Use Anti-Aliasing is Checked - OpenGL and HW Acceleration are Unchecked.

After testing for several hours across all LO apps, under RDP (Remote Desktop
Connection) to Windows Server 2008 R2 and Windows 7 Pro - we have not yet seen
any missing text, anywhere. (Well, that's not 100% true, in all of the menus
there seems to be a small missing part of the last letter. See attachment.) We
will continue testing and report back with specific issues, but I believe we
are making significant progress with this missing text issue on the Remote
Desktop Connection / RDP front.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #128 from Kevin Salisbury  ---
Created attachment 134942
  --> https://bugs.documentfoundation.org/attachment.cgi?id=134942=edit
Missing Part of Letter - Menu

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #127 from EricP  ---
(In reply to V Stuart Foote from comment #100)
> Suspect you would be well served to just use the newer 8.15.10.2302 from
> Windows update. Or possibly grab the Intel provided 8.15.10.2993 driver--but
> likely need to do a manual install.

Yes, that would probably work. But the laptop I'm testing on normally boots
Windows 10 and works just fine. I setup a second drive with Windows 7 and the
problematic driver version for doing the bibisecting.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #126 from EricP  ---
(In reply to Aron Budea from comment #119)
I downloaded a new copy of LibreOffice_5.4.0.3_Win_x86.msi and
master~2017-07-26_15.18.05_LibreOfficeDev_6.0.0.0.alpha0_Win_x86.msi.

All text is STILL INVISIBLE on my laptop described in Comments 29, 72 when
using the Intel Graphics Driver v.8.15.10.1883 from Toshiba. I've not tested
the other drivers but presume that they work work OK, as would disabling Aero.

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

Tom  changed:

   What|Removed |Added

 CC|thosp...@gmail.com  |

--- Comment #125 from Tom  ---
(In reply to V Stuart Foote from comment #123)
> (In reply to Tom from comment #121)
> > Text is invisible, both in UI and in editor on update to LibreOffice
> > 5.4.0.3-hotfix.  Toshiba Laptop, Windows 7, SP1+ - All Factory Updates!
> 
> "Factory" updates are likely not going to do it.
> 
> Please provide your GPU and driver details. 
> msinfo32.exe -> Summary panel, and Component -> Display
> or
> dxdiag.exe -> screen clip of system, and display panels
> 
> Also, please test an "msiexec.exe /a" admin install of current master daily
> build. Currently (2017-07-26):
> 64-bit
> http://dev-builds.libreoffice.org/daily/master/Win-x86_64%4042/2017-07-26_12.
> 33.46/libo-master64~2017-07-26_12.33.46_LibreOfficeDev_6.0.0.0.
> alpha0_Win_x64.msi
>  
> 32-bit
> http://dev-builds.libreoffice.org/daily/master/Win-x86%4042/2017-07-26_05.51.
> 20/libo-master~2017-07-26_05.51.20_LibreOfficeDev_6.0.0.0.alpha0_Win_x86.msi

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #124 from V Stuart Foote  ---
(In reply to V Stuart Foote from comment #123)

> Also, please test an "msiexec.exe /a" admin install of current master daily
> build. Currently (2017-07-26):

Instructions for /a administrative install are here:
https://wiki.documentfoundation.org/Installing_in_parallel/Windows#Version_3.5.x_and_newer

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #123 from V Stuart Foote  ---
(In reply to Tom from comment #121)
> Text is invisible, both in UI and in editor on update to LibreOffice
> 5.4.0.3-hotfix.  Toshiba Laptop, Windows 7, SP1+ - All Factory Updates!

"Factory" updates are likely not going to do it.

Please provide your GPU and driver details. 
msinfo32.exe -> Summary panel, and Component -> Display
or
dxdiag.exe -> screen clip of system, and display panels

Also, please test an "msiexec.exe /a" admin install of current master daily
build. Currently (2017-07-26):
64-bit
http://dev-builds.libreoffice.org/daily/master/Win-x86_64%4042/2017-07-26_12.33.46/libo-master64~2017-07-26_12.33.46_LibreOfficeDev_6.0.0.0.alpha0_Win_x64.msi

32-bit
http://dev-builds.libreoffice.org/daily/master/Win-x86%4042/2017-07-26_05.51.20/libo-master~2017-07-26_05.51.20_LibreOfficeDev_6.0.0.0.alpha0_Win_x86.msi

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #122 from V Stuart Foote  ---
(In reply to Tom from comment #118)
> ...
> Now, from a systems analyst's point of view let's examine the issue...,
> 
>  1.  Just exactly WHAT changed between 5.2.7 and 5.3.4?  Are there
> change logs, work requests or other documents to be examined?

It is all there well documented, up to YOU to dig it out--BZ [1], cgit [2],
gerrit [3], opengrock [4]

>2.  Is the particular change item that is causing this whole discussion
> really necessary?  Or is it just 'nice to have'?

Very necessary.

>3.  I keep seeing graphics stack mentioned here -- what graphics 
> changed
> and why?

For code maintenance and consistent implementation we moved the font rendering
to HarfBuzz cross platform. That, while implementing OpenGL rendering cross
platform. The combination revealed weakness in our legacy GDI/GDI+ based
graphics stack on Windows. It necessitated a lot of refactoring to move most of
the font rendering to MS DirectWrite Direct2D calls with some residual cross
platform GDI, and fall-back GDI when OS/GPU driver fails.

Issue here has been buggy DirectX drivers provided by GPU vendors, the fix has
been to provide better error handling and fall-back.

>
> Slow down and consider you customer base, and then make changes, please.

Not going to happen. Users are welcome to stay on EOL releases. Rather the
project expects input from all users and competent "systems analysts" during
the development and QC cycle. The project is on a timed-release development
cycle [5]--changes go ready or not, the key is early testing and dev/QC
feedback. The more testers/testing the fewer the hidden regressions.

The issue here with marginal driver support was simply not detected until more
users shifted to a 5.3 release build. 


=-refs-=
Tools for following Project development
[1] https://bugs.documentfoundation.org/query.cgi?format=advanced
[2] https://cgit.freedesktop.org/libreoffice/core/
[3] https://gerrit.libreoffice.org/gitweb?p=core.git;a=summary
[4] https://opengrok.libreoffice.org/

Our timed-release cycle
[5] https://wiki.documentfoundation.org/ReleasePlan

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[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #121 from Tom  ---
Text is invisible, both in UI and in editor on update to LibreOffice
5.4.0.3-hotfix.  Toshiba Laptop, Windows 7, SP1+ - All Factory Updates!

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