[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

stephan.sot...@bistum-wuerzburg.de changed:

   What|Removed |Added

 Resolution|--- |WORKSFORME
 Status|NEW |RESOLVED

--- Comment #13 from stephan.sot...@bistum-wuerzburg.de ---
Version: 7.3.7.2 (x86) / LibreOffice Community
Build ID: e114eadc50a9ff8d8c8a0567d6da8f454beeb84f
CPU threads: 6; OS: Windows 10.0 Build 17763; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #12 from QA Administrators  ---
Dear stephan.sotter,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #11 from QA Administrators  ---
Dear stephan.sotter,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #10 from stephan.sot...@bistum-wuerzburg.de ---
The bug continued to pop up occasionally on different machines and LibO
versions, though it has become increasingly rare. Sometimes, for a single user,
months pass without the bug occurring again.

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #9 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

Aron Budea  changed:

   What|Removed |Added

 Blocks||111928

--- Comment #8 from Aron Budea  ---
Marnix added useful information in bug 115842 indicating the issue might be
tied to the Quickstarter:

"The bug still exists: the colleague using the Win10 Pro with the HD Graphics
630 reported the issue resurfaced the morning after reenabling the
Quickstarter.
She reports it occurs when opening an Excel-file using Calc; I guess it will
also occur using writer, but her work involves mainly spreadsheets.

She told me that when she ran into the bug while the Quickstarter was enabled,
she kills the Libre process using task manager. When reopening the file, the
menus would be normal.
This workaround, together with my own workaround (replugging a monitor cable)
made me think: could it be that the Quickstarter fails to detect the available
screen space? That would explain the bug (zero height menus, because the
renderer thinks there is no space for the menu to load) and the used
workarounds (which both force Libre to remeasure the available screen space)."


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=111928
[Bug 111928] [META] Quickstarter-related issues
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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

Aron Budea  changed:

   What|Removed |Added

 CC||mar...@gefelicitaart.nl

--- Comment #7 from Aron Budea  ---
*** Bug 115842 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #6 from roumanet  ---
Confirmed for the whole ticket.

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

Maxim Monastirsky  changed:

   What|Removed |Added

 CC||go...@free.fr

--- Comment #5 from Maxim Monastirsky  ---
*** Bug 112262 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #4 from stephan.sot...@bistum-wuerzburg.de ---
Created attachment 135764
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135764=edit
Screenshot of bug + freeze showing CPU load

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #3 from stephan.sot...@bistum-wuerzburg.de ---
Sorry Aron, but fixing the crash also did not work.
When the menu items disappeared again, I tried to reproduce the steps in the
bug you linked (move cursor to top) and LibO did in fact crash. (Haven't had
the crash before because I never moved the cursor.)

Or rather it froze the window and created 100% CPU load on 1 physical core (2
threads) on the LibO processes and additionally created 100% CPU load on 1
virtual core (1 thread) on a system process. Killing the LibO processes calmed
the CPU load on the system process. (see screenshot)

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

Aron Budea  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||ba...@caesar.elte.hu
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||4686
 Ever confirmed|0   |1

--- Comment #2 from Aron Budea  ---
Seems like the fix for bug 104686 didn't really work (well, the main goal was
to get rid of the crash, since that was identifiable, hopefully that part did
work).

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[Libreoffice-bugs] [Bug 111987] Menu items (main and right-click) disappear

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=111987

--- Comment #1 from stephan.sot...@bistum-wuerzburg.de ---
Created attachment 135755
  --> https://bugs.documentfoundation.org/attachment.cgi?id=135755=edit
Screenshot of the problem

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