I'm sorry, after further testing, this seems like a software issue from an
update at the time of the firmware update. In any case, should I report
firmware issues here?
El vie., 25 ago. 2017 a las 19:07, escribió:
> Dell - Internal Use - Confidential
>
> Henrique,
>
> Can you provide a description of your symptoms? Also, a service tag would
> help to point you in the right direction.
>
> Beyond that, do the issues go away if you download an older bios .exe and
> manually flash it from USB via the F12 menu?
>
> Benjamin Morgan
> Technical Solutions Consultant [Linux] Client Resolution Expert Center
> Dell EMC| Commercial Advanced Technical Solutions
>
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> -Original Message-
> From: linux-desktops-bounces On Behalf Of linux-desktops-request
> Sent: Friday, August 25, 2017 12:00 PM
> To: linux-desktops
> Subject: Linux-Desktops Digest, Vol 101, Issue 1
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> Today's Topics:
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> 1. report firmware bug (Henrique Ferreiro)
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> --
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> Message: 1
> Date: Fri, 25 Aug 2017 07:45:14 +
> From: Henrique Ferreiro
> Subject: [Linux-Desktops] report firmware bug
> To:
> Message-ID:
> <
> caau6i76sa5fhjh1+ocsvovj7nwv2kh8g7uetkjyi8kgxp2g...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi!
>
> I have a Dell XPS 15 9560 and happily update firmware using gnome-software.
> Unfortunately, I have a few problems since the last firmware update,
> 0.1.3.4. Apparently I cannot downgrade the firmware (
> https://github.com/hughsie/fwupd/issues/192) though I was told to report
> that to Dell Support. My attempts at doing that involved running some
> Windows software (Dell Detect).
>
> Do you know how to report firmware issues to Dell?
>
> Cheers,
> Henrique.
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