Re: OT: Help with simple Linux maintenance
Dotan Cohen wrote: All they did was take my money, and when I could not connect for three days they refused to help me. After three days I had to sign up with another ISP just to get an internet connection, and Netvision refues to let me out of my one-year contract with them. IANAL and such, but there is a law that says that you can cancel a service up to the point that they started actually giving you this service. I experienced it at the very similar situation some years ago: I switched ISPs (012 to Actcom, I think) because the former one wouldn't give the DHCP connection. Some days after a representative from 012 called me and promised that I will receive my DHCP connection and assured me that Actcom don't have grounds to keep me. So I called Actcom and cancelled the subscription. In your case I would call their bluff, send them a fax or a snail-mail letter that you are not interested in their services and have the credit company stop paying them. Again, all the usual precautions apply, IANAL, IMMV, I'm not responsible for the damage, etc. ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
IANAL and such, but there is a law that says that you can cancel a service up to the point that they started actually giving you this service. I experienced it at the very similar situation some years ago: I switched ISPs (012 to Actcom, I think) because the former one wouldn't give the DHCP connection. Some days after a representative from 012 called me and promised that I will receive my DHCP connection and assured me that Actcom don't have grounds to keep me. So I called Actcom and cancelled the subscription. In your case I would call their bluff, send them a fax or a snail-mail letter that you are not interested in their services and have the credit company stop paying them. Again, all the usual precautions apply, IANAL, IMMV, I'm not responsible for the damage, etc. They had given me a few weeks of service before the three-day outage. And I did in fact cancel the automatic card payments. -- Dotan Cohen http://what-is-what.com http://gibberish.co.il ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
On Jun 16, 2009, at 2:44 AM, Gal Goldschmidt wrote: I guess I can buy a router, configure it and sent it to her, the problem is who will connect the right cables in the right place. It should be pretty simple. With one computer, it's 2 cables. If you go with the wireless option you can do it with only one and no work at all if the network is unprotected and depending upon which linux she is running, it may be relatively easy to use a protected one. It took about 30 seconds to set up access to my WiFi network under Ubuntu before they went with network manager (pre-9.04) and with 9.04 it took even less. All you need to know is the SSID of the network and the WPA/WEP key. Some routers use color coded jacks, some don't. A little piece of colored tape would help if not. If she speaks English, gets a TP-Link router from Ivory, and has a landline phone, I'd gladly call her and walk her through everything. I'm also familar with EDIMAX routers and the BEZEQ Siemens one, but that's aDSL only. Geoff. -- geoffrey mendelson N3OWJ/4X1GM Jerusalem Israel geoffreymendel...@gmail.com ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
I have had to fake the entire add/remove software for Cellcom cellular modem with a tech support until I broke and just asked for the default init strings. This was funny. I was removing the drivers through the control panel and through 'add-remove software', rebooting and then reinstalling the drivers for my Sierra modem. Actually, I ejected the PCMCIA card and rmmod'ed the drivers, and then put the card back in. And they say Windows is more comfortable... :-/ Just needed init strings so I will not go through the WAP connection. Waste of money and capabilities. Ez Dotan Cohen wrote: I'm not sure I agree with your claim about old Actcom's staff. I know most of them (except one, I think) were not hired by Bezeq Int. Really? They assured me that the staff stayed, and I have gotten L-word help when I needed it. Netvision would not help me when I couldn't tell the nice young idiot on the phone which version of Windows Ubuntu is. ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
and Netvision are thieves who want our money, not our business. They deserve neither. That may be true, and certainly they (well, Barak) want our business because of the money we pay, can't fault that, can we?... FWIW, Netvision have always (since 1996 for me) provided decent Linux support (not that I used it heavily), including dial scripts that I was offered but never used, etc. Back in 2001 Netvision was the only company that would deal with the L-word. I was very happy with them. Some appartment moves and ISPs later, I tried moving back to Netvision in January 2009. All they did was take my money, and when I could not connect for three days they refused to help me. After three days I had to sign up with another ISP just to get an internet connection, and Netvision refues to let me out of my one-year contract with them. They said that three days is not enough to release me from the contract, even two weeks would not be enough (their words, not mine). I told them that they already lost me as a customer for the year (I had to sign up with another ISP), are they trying to lose me as a customer for life? They said that they don't care so long as I continue paying for the remainder of the contract. They are getting my money for the remainder of the year. They will never get my business, and I will make it very clear to potential Netvision customers exactly what the company has turned into. -- Dotan Cohen http://what-is-what.com http://gibberish.co.il ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
Gal Goldschmidt g...@cs.haifa.ac.il writes: From time to time I get blocked, especially if I switch the hardware connected to the modem. snip I guess I can buy a router, configure it and sent it to her, the problem is who will connect the right cables in the right place. I don't experience this problem. It is true that I have a router connected to the modem and never change it. But then, from your description I suspect that your friend will connect a computer to the modem and never change anything, isn't this right? No need for a router. That's one cable to connect, once... Anyway, that was just a suggestion. -- Oleg Goldshmidt | p...@goldshmidt.org ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
I'm not sure I agree with your claim about old Actcom's staff. I know most of them (except one, I think) were not hired by Bezeq Int. Really? They assured me that the staff stayed, and I have gotten L-word help when I needed it. Netvision would not help me when I couldn't tell the nice young idiot on the phone which version of Windows Ubuntu is. -- Dotan Cohen http://what-is-what.com http://gibberish.co.il ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
Dotan Cohen wrote: I'm not sure I agree with your claim about old Actcom's staff. I know most of them (except one, I think) were not hired by Bezeq Int. Really? They assured me that the staff stayed, and I have gotten L-word help when I needed it. Netvision would not help me when I couldn't tell the nice young idiot on the phone which version of Windows Ubuntu is. as far as i was told - none of actcom's employees were initially signed by bezeq. it _could_ be that later on they acquired some of them back (i didn't follow this afterwards). i do know that the system people are certainly not actcom's people. --guy ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
She has a Linux laptop fully functional with Kbuntu 9.04. It is connected via Ethernet to a cable modem. The cable modem is working and the computer receives a cable IP . She has a Netvision account and the connect script was tested with a cable modem at my place and it worked. The script also worked when every command is cut, paste and executed in a root shell. But, running the script with sudo yield nothing. Gal, Maybe a much simpler solution for your friend will be to call the provider and tell them she is not interested in dialing them and wants a direct DHCP connection. No scripts, dialers, setup (well, DHCP), or anything like that, at no extra cost? I don't think I have ever used a dialer with broadband (i.e., from the moment I moved from dial-up to ADSL and then to cable), and if my memory betrays me and I did in the beginning, certainly not in many, many years. Frankly, I didn't even think dialers existed any more as a mainstream feature... IIRC, when I tried to re-hook with Netvision a couple of years ago they were in the process of merging with Barak, and told me that since they were merging the infrastructures if I wanted direct DHCP I had to get a Barak account. Now the two are the same company, right? and Netvision are thieves who want our money, not our business. They deserve neither. That may be true, and certainly they (well, Barak) want our business because of the money we pay, can't fault that, can we?... FWIW, Netvision have always (since 1996 for me) provided decent Linux support (not that I used it heavily), including dial scripts that I was offered but never used, etc. The trick is to call them and tell them on the phone that you have Linux, and you want to talk to someone knowledgeable. This always worked for me in the past, i.e., I was called back by someone reasonably proficient. Though I am still a Barak customer I don't call tech support much (well, DHCP just works), so I don't know if that changed after the merger. -- Oleg Goldshmidt | p...@goldshmidt.org ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
Hi Oleg, We tried to get a direct connection without a dialer, when we opened the account for her. Netvision although a few months after the merge with Barak, refused to give a Barak account with no dialer. I have a Barak account, no dialer, but they are not giving it any more ( the last time I checked) From time to time I get blocked, especially if I switch the hardware connected to the modem. Then I suppose to be automatically redirected to some portal to give my user and password. The last time It happened, I did not get redirected and I had to call the support team to find out what is going on. Only after we threaten to disconnect, we got a call form a Linux support guy, he gave me the portal direct URL. To all Barak DHCP cable users, if you get a real IP and you can ping your gateway, but nothing else, use this URL: https://212.150.75.203:38181/barakportal/ I guess I can buy a router, configure it and sent it to her, the problem is who will connect the right cables in the right place. Gal On Tuesday 16 June 2009 00:40:47 Oleg Goldshmidt wrote: She has a Linux laptop fully functional with Kbuntu 9.04. It is connected via Ethernet to a cable modem. The cable modem is working and the computer receives a cable IP . She has a Netvision account and the connect script was tested with a cable modem at my place and it worked. The script also worked when every command is cut, paste and executed in a root shell. But, running the script with sudo yield nothing. Gal, Maybe a much simpler solution for your friend will be to call the provider and tell them she is not interested in dialing them and wants a direct DHCP connection. No scripts, dialers, setup (well, DHCP), or anything like that, at no extra cost? I don't think I have ever used a dialer with broadband (i.e., from the moment I moved from dial-up to ADSL and then to cable), and if my memory betrays me and I did in the beginning, certainly not in many, many years. Frankly, I didn't even think dialers existed any more as a mainstream feature... IIRC, when I tried to re-hook with Netvision a couple of years ago they were in the process of merging with Barak, and told me that since they were merging the infrastructures if I wanted direct DHCP I had to get a Barak account. Now the two are the same company, right? and Netvision are thieves who want our money, not our business. They deserve neither. That may be true, and certainly they (well, Barak) want our business because of the money we pay, can't fault that, can we?... FWIW, Netvision have always (since 1996 for me) provided decent Linux support (not that I used it heavily), including dial scripts that I was offered but never used, etc. The trick is to call them and tell them on the phone that you have Linux, and you want to talk to someone knowledgeable. This always worked for me in the past, i.e., I was called back by someone reasonably proficient. Though I am still a Barak customer I don't call tech support much (well, DHCP just works), so I don't know if that changed after the merger. ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
On Tuesday 16 June 2009, Gal Goldschmidt wrote: Hi Oleg, We tried to get a direct connection without a dialer, when we opened the account for her. Netvision although a few months after the merge with Barak, refused to give a Barak account with no dialer. I have a Barak account, no dialer, but they are not giving it any more ( the last time I checked) Usually they refuse at the beginning, but when I say the magic word Linux, they sigh and give me the non-dialer account. This worked for the past 7 years or so. -y signature.asc Description: This is a digitally signed message part. ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
OT: Help with simple Linux maintenance
Hi, A friend of mine is looking for basic Linux support at the Safed area. It is hard for me to drive there for personal reasons. She has a Linux laptop fully functional with Kbuntu 9.04. It is connected via Ethernet to a cable modem. The cable modem is working and the computer receives a cable IP . She has a Netvision account and the connect script was tested with a cable modem at my place and it worked. The script also worked when every command is cut, paste and executed in a root shell. But, running the script with sudo yield nothing. She is willing to pay for your time if you can get the script to work an be on call when events like this pop up. Please answer to me directly and not to the mailing list. Thank You, Gal ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
A friend of mine is looking for basic Linux support at the Safed area. It is hard for me to drive there for personal reasons. She has a Linux laptop fully functional with Kbuntu 9.04. It is connected via Ethernet to a cable modem. The cable modem is working and the computer receives a cable IP . She has a Netvision account and the connect script was tested with a cable modem at my place and it worked. The script also worked when every command is cut, paste and executed in a root shell. But, running the script with sudo yield nothing. She is willing to pay for your time if you can get the script to work an be on call when events like this pop up. Please answer to me directly and not to the mailing list. Thank You, Gal She shouldn't have to pay someone. Either a Netvision tech should help her, or she should move to Bezeq Beinleumi. I know, I know, about both companies' reputations, I have been a Netvision customer since 2001 and Bezeq Beinleumi was once considered terrible. Today, Bezeq Beinleumi gives great Linux support (they have the old Actcom staff) and Netvision are thieves who want our money, not our business. They deserve neither. -- Dotan Cohen http://what-is-what.com http://gibberish.co.il ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
I'm not sure I agree with your claim about old Actcom's staff. I know most of them (except one, I think) were not hired by Bezeq Int. Gal - about your friend - you could try this. Might help you. http://run.tournament.org.il/cables-connection-in-israel-for-linux/ Ez Dotan Cohen wrote: A friend of mine is looking for basic Linux support at the Safed area. It is hard for me to drive there for personal reasons. She has a Linux laptop fully functional with Kbuntu 9.04. It is connected via Ethernet to a cable modem. The cable modem is working and the computer receives a cable IP . She has a Netvision account and the connect script was tested with a cable modem at my place and it worked. The script also worked when every command is cut, paste and executed in a root shell. But, running the script with sudo yield nothing. She is willing to pay for your time if you can get the script to work an be on call when events like this pop up. Please answer to me directly and not to the mailing list. Thank You, Gal She shouldn't have to pay someone. Either a Netvision tech should help her, or she should move to Bezeq Beinleumi. I know, I know, about both companies' reputations, I have been a Netvision customer since 2001 and Bezeq Beinleumi was once considered terrible. Today, Bezeq Beinleumi gives great Linux support (they have the old Actcom staff) and Netvision are thieves who want our money, not our business. They deserve neither. ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
Re: OT: Help with simple Linux maintenance
Hi If it is working from the terminal command after command, it seems that the script is not waiting for the completion (meaning waiting till all the side effects are done) of one command before it starts the next. It seems that the easy way to test it, is to put a large sleep between every 2 commands (I am sure that there is a more elegant way to solve this, but I don't know it) Shahar - Original Message - From: Dotan Cohen To: Gal Goldschmidt Cc: linux-il Sent: Monday, June 15, 2009 12:30 AM Subject: Re: OT: Help with simple Linux maintenance A friend of mine is looking for basic Linux support at the Safed area. It is hard for me to drive there for personal reasons. She has a Linux laptop fully functional with Kbuntu 9.04. It is connected via Ethernet to a cable modem. The cable modem is working and the computer receives a cable IP . She has a Netvision account and the connect script was tested with a cable modem at my place and it worked. The script also worked when every command is cut, paste and executed in a root shell. But, running the script with sudo yield nothing. She is willing to pay for your time if you can get the script to work an be on call when events like this pop up. Please answer to me directly and not to the mailing list. Thank You, Gal She shouldn't have to pay someone. Either a Netvision tech should help her, or she should move to Bezeq Beinleumi. I know, I know, about both companies' reputations, I have been a Netvision customer since 2001 and Bezeq Beinleumi was once considered terrible. Today, Bezeq Beinleumi gives great Linux support (they have the old Actcom staff) and Netvision are thieves who want our money, not our business. They deserve neither. -- Dotan Cohen http://what-is-what.com http://gibberish.co.il ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il ___ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
