Hello Nancy,
It sounds as though they are trying to display the PDF in a plug-in that has
accessibility issues, or perhaps they're using Adobe reader with flash. Can
you disable your plugi-ns and try just downloading the newsletter instead? To
disable your Safari plug-ins, bring up your preferences with Command-Comma.
Interact with the toolbar, then navigate to the Security button and press it.
On the security pane there should be a check box for Enable plug-ins that
you can temporarily uncheck. Close your preferences window with Command-W and
try downloading the PDF document instead. You should be able to use the
contextual menu (VO-Shift-M) on the link to find a download option. Then
display with Preview or Skim instead. You can enable your plug-ins again from
the Safari preferences menu after you're done.
HTH. Cheers,
Esther
On Jun 20, 2012, at 7:47 AM, Dr. Nancy Badger Ph.D. wrote:
Hi everyone,
Our campus has put out a new newsletter that I am trying to access. When I
go to the site directly from the email, a window comes up and VO says
processing plug in. Then it just sits there and does nothing. It will sit
there for quite some time. I can't move around or interact with VO. Does
anyone know what is going on? The link for the newsletter suggests that it
is a PDF.
Thanks in advance for any help.
Nancy
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