Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-13 Thread Barry Warsaw

On Sep 11, 2009, at 10:27 PM, Stephen J. Turnbull wrote:


There should be an option(s?) for the membership list to be entirely
list-admin controlled, (the Hotel California option[1][2]), in which
case the irrelevant headers should be suppressed.


Definitely.  Although I don't have tests for it yet, it will be  
possible to say, run Mailman 3 lists off of hardcoded CSV files, or  
plain text files, or other roster sources that aren't writable through  
the Mailman interface.


-Barry



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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-12 Thread Christopher C. Wright
Mark Sapiro wrote:
 If I understand correctly the requirement 'ordained', Mailman is
 already doing exactly that. The only way to keep the HTML part
 'intact' while adding the footer is to add the footer as a separate
 MIME part which is what Mailman does.

 If this then results in a message which doesn't display as desired in a
 particular MUA, the recourse is to the MUA because Mailman has no
 other option.

 Of course, you could always add the unsubscribe info as msg_header
 instead of msg_footer. Then Outlook would display it inline because
 Outlook would take it as the message body. The downside is that the
 message itself would now be the 'attachment'.
   


I actually tried putting it as a header, with the expected results.  I
know it's an issue purely with Outlook (no other MUA in the office has
had such a reaction with messages sent through Mailman).  I may just
have to write a pre- or post-process filter that adds the footer into
the message manually.  Thanks for the help.

-- Christopher
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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-12 Thread LuKreme
Oh I know WHY it was done. However, being a [CENSORED] I would have  
said Get a real client or report the bug to the mothership and hope  
[HAHAHA CACKLE CACKLE SNORT] they get around to fixing it.


You can't give those bastards an inch.

--
Sent from my iPhone

On Sep 11, 2009, at 15:48, Barry Warsaw ba...@python.org wrote:


On Sep 11, 2009, at 3:16 PM, LuKreme wrote:


On 11-Sep-2009, at 11:41, Mark Sapiro wrote:

Yes, that's the way it works, but maybe it shouldn't. What do people
think about changing this?


Well, I'd be in favor of forcing the rfc2369 headers to always be  
there, myself. I hate it when lists don't have them.


Historically, the option to remove them was added because people  
complained that their MUA (that shall remain nameless) could not  
hide them.


-Barry


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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Mark Sapiro
Christopher C. Wright wrote:

Mark Sapiro wrote:
 See the FAQ at http://wiki.list.org/x/84A9. It is clear that options
 3 and 4 don't work for you. If neither option 1 or 2 works either, you
 can see the note at the bottom which will lead you to a patch which we
 don't recommend for the reasons discussed in the FAQ, but which you
 may find useful.
   

Thanks for the suggestion, Mark.  Unfortunately the powers that be have
ordained that we must keep both HTML/MIME messages intact as well as
include the header/footer.  I'll see what options they can live with.


If I understand correctly the requirement 'ordained', Mailman is
already doing exactly that. The only way to keep the HTML part
'intact' while adding the footer is to add the footer as a separate
MIME part which is what Mailman does.

If this then results in a message which doesn't display as desired in a
particular MUA, the recourse is to the MUA because Mailman has no
other option.

Of course, you could always add the unsubscribe info as msg_header
instead of msg_footer. Then Outlook would display it inline because
Outlook would take it as the message body. The downside is that the
message itself would now be the 'attachment'.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Kirke Johnson
I am fighting a variation of this right now. We have several 
automated lists from which members can not remove themselves. Due to 
complaints about subscription headers that would not work, I removed 
them. The only way I found to do that was by turning off 
include_rfc2369_headers.


Unfortunately that also removed the List ID header. I had complaints 
that the purpose of the list, such as Official college 
announcements, was not prominent in the message - even though it 
appears in the message footer. So I faked it by using a message body header.


This led us into the Outlook displaying the body of the message as 
an attachment morass. I have not figured out how to resolve these 
conflicting desires just yet.


At 07:49 AM 9/11/2009, you wrote:

Christopher C. Wright wrote:

Mark Sapiro wrote:
 See the FAQ at http://wiki.list.org/x/84A9. It is clear that options
 3 and 4 don't work for you. If neither option 1 or 2 works either, you
 can see the note at the bottom which will lead you to a patch which we
 don't recommend for the reasons discussed in the FAQ, but which you
 may find useful.


Thanks for the suggestion, Mark.  Unfortunately the powers that be have
ordained that we must keep both HTML/MIME messages intact as well as
include the header/footer.  I'll see what options they can live with.


If I understand correctly the requirement 'ordained', Mailman is
already doing exactly that. The only way to keep the HTML part
'intact' while adding the footer is to add the footer as a separate
MIME part which is what Mailman does.

If this then results in a message which doesn't display as desired in a
particular MUA, the recourse is to the MUA because Mailman has no
other option.

Of course, you could always add the unsubscribe info as msg_header
instead of msg_footer. Then Outlook would display it inline because
Outlook would take it as the message body. The downside is that the
message itself would now be the 'attachment'.

--
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Email Administrator, TSS , Sylvania Campus  http://www.pcc.edu/
Portland Community College, Portland, OR, USA (503) 977-4368 


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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread LuKreme

On Sep 11, 2009, at 10:44, Kirke Johnson kjohn...@pcc.edu wrote:

Due to complaints about subscription headers that would not work, I  
removed them. The only way I found to do that was by turning off  
include_rfc2369_headers.


I would think the proper solution is to fix them, not remove them. 
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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Kirke Johnson
The headers would work, but the subscription would automatically be 
restored the next night. Folks find that frustrating and would rather 
not be reminded about it. There will always be a percentage who do 
not want to receive information that is considered critical to the 
organization providing the email system.


At 10:21 AM 9/11/2009, LuKreme krem...@kreme.com wrote:

On Sep 11, 2009, at 10:44, Kirke Johnson kjohn...@pcc.edu wrote:

 Due to complaints about subscription headers that would not work, I
 removed them. The only way I found to do that was by turning off
 include_rfc2369_headers.

I would think the proper solution is to fix them, not remove them.


--
Kirke Johnson   Internet: kjohn...@pcc.edu
Email Administrator, TSS , Sylvania Campus  http://www.pcc.edu/
Portland Community College, Portland, OR, USA (503) 977-4368 


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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Stephen J. Turnbull
LuKreme writes:
  On Sep 11, 2009, at 10:44, Kirke Johnson kjohn...@pcc.edu wrote:
  
   Due to complaints about subscription headers that would not work, I  
   removed them. The only way I found to do that was by turning off  
   include_rfc2369_headers.
  
  I would think the proper solution is to fix them, not remove them. 

I think Kirke meant that they would work but the PHBs have decreed
that they shall not, and I'm tired of people complaining that the
unsubscribe header doesn't work when it's policy that it doesn't
work.

That said, I would think that if the list policy is you can't
unsubscribe until I say it's OK, the unsubscribe header would be
omitted by Mailman.
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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Mark Sapiro
Kirke Johnson wrote:

I am fighting a variation of this right now. We have several 
automated lists from which members can not remove themselves. Due to 
complaints about subscription headers that would not work, I removed 
them. The only way I found to do that was by turning off 
include_rfc2369_headers.

Unfortunately that also removed the List ID header.


Yes, that's the way it works, but maybe it shouldn't. What do people
think about changing this?

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread LuKreme

On 11-Sep-2009, at 11:41, Mark Sapiro wrote:

Yes, that's the way it works, but maybe it shouldn't. What do people
think about changing this?


Well, I'd be in favor of forcing the rfc2369 headers to always be  
there, myself. I hate it when lists don't have them.


I think the solution to the OP's problem is to have a way to create a  
'Roach Motel' list, that is, one where the subscribers cannot unsub.  
However, that setting should be 1) hard to find and 2) have BLINK tag  
warnings on it.


--
Let's get back to syntax of procmail and forget the syntax of
fools. Don

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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Barry Warsaw

On Sep 11, 2009, at 3:16 PM, LuKreme wrote:


On 11-Sep-2009, at 11:41, Mark Sapiro wrote:

Yes, that's the way it works, but maybe it shouldn't. What do people
think about changing this?


Well, I'd be in favor of forcing the rfc2369 headers to always be  
there, myself. I hate it when lists don't have them.


Historically, the option to remove them was added because people  
complained that their MUA (that shall remain nameless) could not hide  
them.


-Barry



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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Barry Warsaw

On Sep 11, 2009, at 12:44 PM, Kirke Johnson wrote:

I am fighting a variation of this right now. We have several  
automated lists from which members can not remove themselves. Due to  
complaints about subscription headers that would not work, I removed  
them. The only way I found to do that was by turning off  
include_rfc2369_headers.


Unfortunately that also removed the List ID header. I had complaints  
that the purpose of the list, such as Official college  
announcements, was not prominent in the message - even though it  
appears in the message footer. So I faked it by using a message body  
header.


Maybe we just need a new option to control the List-Subscribe and List- 
Unsubscribe headers?  I think that if include_rfc2369_headers is true,  
you should always get the List-ID and List-Help headers.


-Barry



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Re: [Mailman-Users] Microsoft Outlook and footer/signatureattachments

2009-09-11 Thread Stephen J. Turnbull
Barry Warsaw writes:
  On Sep 11, 2009, at 12:44 PM, Kirke Johnson wrote:
  
   The only way I found to do that was by turning off  
   include_rfc2369_headers.

  Maybe we just need a new option to control the List-Subscribe and List- 
  Unsubscribe headers?  I think that if include_rfc2369_headers is true,  
  you should always get the List-ID and List-Help headers.

There should be an option(s?) for the membership list to be entirely
list-admin controlled, (the Hotel California option[1][2]), in which
case the irrelevant headers should be suppressed.

Footnotes: 
[1]  Apologies to LuKreme for changing the nickname, but my subscribers
aren't ugly insects.

[2]  From http://www.youtube.com/watch?v=h4qEzSz1JSc.


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