[Mailman-Users] Bounce Question

2011-03-15 Thread Dennis Putnam
Due to some long time configuration issues, which have now been
resolved, I think was missing some list events. Now I have to play
catchup. I am not sure how bounce processing works. Lets assume that a
list member's email address goes bad. Exactly what happens to the
bounced message and how does the list owner get notified? Assuming the
owner missed those notifications, how can (s)he tell which users have
invalid addresses? Thanks.



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Re: [Mailman-Users] Bounce Question

2011-03-15 Thread Barry Finkel

On 03/15/11 09:57, Dennis Putnam wrote:

Due to some long time configuration issues, which have now been
resolved, I think was missing some list events. Now I have to play
catchup. I am not sure how bounce processing works. Lets assume that a
list member's email address goes bad. Exactly what happens to the
bounced message and how does the list owner get notified? Assuming the
owner missed those notifications, how can (s)he tell which users have
invalid addresses? Thanks.



The bounce score begins at 0.0.
Each bounce (only one per day is counted) increases the score by
1.0 or 0.5 depending upon if the -bounces processing detects a
soft error or hard error.  Once the bounce score reaches 5.0,
the subscription is set to NOMAIL, and for three successive
weeks, once per week, a test mail is sent to the address asking
the subscriber to re-confirm.  If there is no response to these
three mailings, then the address is unsubscribed.  All of these
parameters are configurable.  The bounced mail that triggers
the 5.0 score is sent to the list owners, the previous bounce
messages are discarded.  The unsubscribe notice is sent to the
list owners.

I run a report daily

 http://veenet.value.net/~msapiro/scripts/get_bounce_info.py

that tells me for each Mailman list, each subscriber that has a
bounce score greater than zero.  I review the report daily to
spot bad addresses.

Look at the Mailman logs

 /var/log/mailman/bounce

and maybe other logs in that directory.



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Building 240, Room 5.B.8 Internet: bsfin...@anl.gov
Argonne, IL   60439-4828 IBMMAIL:  I1004994
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Re: [Mailman-Users] Bounce Question

2011-03-15 Thread Jeff Grossman

On Tue, 15 Mar 2011 11:24:25 -0500, Barry Finkel bsfin...@anl.gov wrote:
 On 03/15/11 09:57, Dennis Putnam wrote:
 Due to some long time configuration issues, which have now been
 resolved, I think was missing some list events. Now I have to play
 catchup. I am not sure how bounce processing works. Lets assume that a
 list member's email address goes bad. Exactly what happens to the
 bounced message and how does the list owner get notified? Assuming the
 owner missed those notifications, how can (s)he tell which users have
 invalid addresses? Thanks.

 
 The bounce score begins at 0.0.
 Each bounce (only one per day is counted) increases the score by
 1.0 or 0.5 depending upon if the -bounces processing detects a
 soft error or hard error.  Once the bounce score reaches 5.0,
 the subscription is set to NOMAIL, and for three successive
 weeks, once per week, a test mail is sent to the address asking
 the subscriber to re-confirm.  If there is no response to these
 three mailings, then the address is unsubscribed.  All of these
 parameters are configurable.  The bounced mail that triggers
 the 5.0 score is sent to the list owners, the previous bounce
 messages are discarded.  The unsubscribe notice is sent to the
 list owners.
 
 I run a report daily
 
   http://veenet.value.net/~msapiro/scripts/get_bounce_info.py
 
 that tells me for each Mailman list, each subscriber that has a
 bounce score greater than zero.  I review the report daily to
 spot bad addresses.
 
 Look at the Mailman logs
 
   /var/log/mailman/bounce
 
 and maybe other logs in that directory.

Are you sure about the 1.0 and 0.5 score based on soft and hard failure? 
I think Mark has said previously that a soft and hard bounce both get
scored as 1.0.

Jeff
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Re: [Mailman-Users] Bounce Question

2011-03-15 Thread Mark Sapiro
Jeff Grossman wrote:

Are you sure about the 1.0 and 0.5 score based on soft and hard failure? 
I think Mark has said previously that a soft and hard bounce both get
scored as 1.0.


The documentation on the Bounce processing page talks about the 0.5 and
1.0 score for a soft or hard bounce, but that's wrong (I really should
change it, but doing so breaks every i18n translation rendering the
entire documentation section of the page in English regardless of the
list's language, so I don't).

A soft bounce is scored as either 0 or 1 depending on what you
consider a soft bounce. E.g., a 'delay' DSN is ignored (scored as 0),
but a message which is undeliverable due to a full mailbox is probably
scored as 1. It actually depends on the format of the DSN returned,
but any RFC 3464 compliant DSN with a 'failed' action is scored as 1.

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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Bounce Question

2011-03-15 Thread Ralf Hildebrandt
* Mark Sapiro m...@msapiro.net:
 Jeff Grossman wrote:
 
 Are you sure about the 1.0 and 0.5 score based on soft and hard failure? 
 I think Mark has said previously that a soft and hard bounce both get
 scored as 1.0.
 
 
 The documentation on the Bounce processing page talks about the 0.5 and
 1.0 score for a soft or hard bounce, but that's wrong (I really should
 change it, but doing so breaks every i18n translation rendering the
 entire documentation section of the page in English regardless of the
 list's language, so I don't).

Well, shit happens :) Just do it!

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  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  ralf.hildebra...@charite.de | http://www.charite.de

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Re: [Mailman-Users] Bounce Question

2011-03-15 Thread Dennis Putnam
I am really trying to reply to Barry but, as a note to the admins,
Barry's message did not make it to me for some reason. If it weren't for
the replies I would not have seen this.

Thanks Barry.

P.S. I tried to go to the veenet link but it keeps timing out.

On 3/15/2011 4:41 PM, Jeff Grossman wrote:
 On Tue, 15 Mar 2011 11:24:25 -0500, Barry Finkel bsfin...@anl.gov wrote:
 On 03/15/11 09:57, Dennis Putnam wrote:
 Due to some long time configuration issues, which have now been
 resolved, I think was missing some list events. Now I have to play
 catchup. I am not sure how bounce processing works. Lets assume that a
 list member's email address goes bad. Exactly what happens to the
 bounced message and how does the list owner get notified? Assuming the
 owner missed those notifications, how can (s)he tell which users have
 invalid addresses? Thanks.

 The bounce score begins at 0.0.
 Each bounce (only one per day is counted) increases the score by
 1.0 or 0.5 depending upon if the -bounces processing detects a
 soft error or hard error.  Once the bounce score reaches 5.0,
 the subscription is set to NOMAIL, and for three successive
 weeks, once per week, a test mail is sent to the address asking
 the subscriber to re-confirm.  If there is no response to these
 three mailings, then the address is unsubscribed.  All of these
 parameters are configurable.  The bounced mail that triggers
 the 5.0 score is sent to the list owners, the previous bounce
 messages are discarded.  The unsubscribe notice is sent to the
 list owners.

 I run a report daily

   http://veenet.value.net/~msapiro/scripts/get_bounce_info.py

 that tells me for each Mailman list, each subscriber that has a
 bounce score greater than zero.  I review the report daily to
 spot bad addresses.

 Look at the Mailman logs

   /var/log/mailman/bounce

 and maybe other logs in that directory.
 Are you sure about the 1.0 and 0.5 score based on soft and hard failure? 
 I think Mark has said previously that a soft and hard bounce both get
 scored as 1.0.

 Jeff
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Re: [Mailman-Users] Bounce Question

2011-03-15 Thread Mark Sapiro
On 3/15/2011 3:15 PM, Dennis Putnam wrote:
 
 P.S. I tried to go to the veenet link but it keeps timing out.

 On Tue, 15 Mar 2011 11:24:25 -0500, Barry Finkel bsfin...@anl.gov wrote:

 I run a report daily

   http://veenet.value.net/~msapiro/scripts/get_bounce_info.py


That server died some time ago and the ISP that provided it never
replaced it, but never removed the DNS record for it.

You can find that script at
http://www.msapiro.net/scripts/get_bounce_info.py and
http://fog.ccsf.edu/~msapiro/scripts/get_bounce_info.py.

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[Mailman-Users] bounce question

2008-07-23 Thread Roberto Gherardi
Hi,

I have a question


the engine bounce updates by hand only when it recognizes the mistakes?


thank's
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Re: [Mailman-Users] bounce question

2008-07-23 Thread Mark Sapiro

Roberto Gherardi wrote:


I have a question


the engine bounce updates by hand only when it recognizes the mistakes?



I'm trying to understand your question. Perhaps this will help.

Mailman sends mail with envelope from, Sender: and Errors-To: equal to 
the listname-bounces address. Except in the case of really broken MTAs, 
bounces will be returned to this address.


If the list's bounce_processing is set to No, mail to this address is 
ignored.


If the list's bounce_processing is set to Yes, an attempt is made to 
recognize any messages to the listname-bounces address. If they are 
recognized as 'non-fatal' they are ignored. If they are recognized as 
fatal and the bouncing address is a list member, a bounce is scored for 
the member. If the address is not a member, the message is ignored.


If the message is not recognized, and the list's 
bounce_unrecognized_goes_to_list_owner is Yes, the message is forwarded 
to the list owner. if the list's bounce_unrecognized_goes_to_list_owner 
is No, the message is discarded.


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[Mailman-Users] bounce question

2008-02-20 Thread Roberto Gherardi
Hi,

I have a problem whit the bounce.

I would like to know if I can redirect all messages bounce (managed by the
engine internal mailman) of a particular news letter on a specific address
e-mail


Many Thanks

RGdC
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Re: [Mailman-Users] bounce question

2008-02-20 Thread Barry Finkel
Hi,

I have a problem whit the bounce.

I would like to know if I can redirect all messages bounce (managed by the
engine internal mailman) of a particular news letter on a specific address
e-mail


Many Thanks

RGdC

You can change the aliases file

 /var/lib/mailman/data/aliases (on my Mailman 2.1.9 Ubuntu)

by adding to the line:

 LISTNAME-bounces:  |/var/lib/mailman/mail/mailman bounces LISTNAME

this text:

 ,[EMAIL PROTECTED]

This, I believe, will send the bounces for the LISTNAME both to the
normal Mailman bounce processor and to the specified e-mail address.
Note that if Mailman auto-regenerates the alias file, your change
will be lost.
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Re: [Mailman-Users] bounce question

2008-02-20 Thread Mark Sapiro
Roberto Gherardi wrote:

I have a problem whit the bounce.

I would like to know if I can redirect all messages bounce (managed by the
engine internal mailman) of a particular news letter on a specific address
e-mail


No. Not in Mailman. If you want to redirect or copy all bounces from a
specific list to some given address, you may be able do that by
manipulating the listname-bounces alias in the MTA.

If you are saying that you want to redirect all bounce notices that are
generated by mail to a specific user from a specific list, I know of
no easy way to do that.

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