Re: [mailop] Mails to microsoft

[G. Miliotis]

On 5/2/2017 12:35, Klaus Ethgen wrote:

Well, that is a fully ignorance of the world. There is many mailservers
in hetzner network (as well as there are some malicious hosts). Taking
all hetzner network in kin liability is something I will not tell on
this open list.


You will find it hard to get a hetzner block removed by microsoft. I've 
been trying on and off for over a year now.
You can set up a relay on another provider only for the microsoft 
domains and configure your MTA accordingly.
I don't approve of MS' methods but they are the gorilla and they screw 
you if they want. Plus, it's their servers. Just don't believe any 
"we're working with the community" claims they make on their texts. It's 
BS (business), so no reason to have that expectation.


--GM


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[mailop] btinternet / critical path contact?

[Philip Paeps]

Does anyone have a current way of getting in touch with whoever runs
btinternet.com these days?  They have a history of (quasi-)randomly
blocking mailservers but in the past a friendly email to postmaster@
always got issues resolved.

Currently, they're not even accepting my SMTP connections.

[877] (philip@rincewind)~% drill btinternet.com mx
[...]
;; ANSWER SECTION:
btinternet.com. 73889   IN  MX  1 mx.bt.lon5.cpcloud.co.uk.
[...]

[878] (philip@rincewind)~% telnet mx.bt.lon5.cpcloud.co.uk 25
Trying 65.20.0.49...
Connected to mx.bt.lon5.cpcloud.co.uk.
Escape character is '^]'.
554 rgin06.bt.int.cpcloud.co.uk Service not available - access denied
Connection closed by foreign host.

My mailserver (rincewind.trouble.is) has never originated or relayed
spam, is configured with SPF and DKIM and is not on any blacklists I
know about.  It's also listed on dnswl.org.

Any contacts (on- or off-list) would be appreciated.

Many thanks.
Philip

-- 
Philip Paeps
Senior Reality Engineer
Ministry of Information

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Re: [mailop] AOL contact

[Sridhar Kakkillaya]

Thanks all for your help! The issue is now resolved.


Regards,

--
*Sridhar Kakkillaya*
Director of Operations and Partnerships, MailChannels


Tel: +1 604 685 7488 x 509 <%2B1%20604%20685%207488>
Twitter   |  Facebook   |
LinkedIn  |  Help Center 

On Mon, Feb 6, 2017 at 8:21 AM, Matthew Vernhout 
wrote:

> Everything you should need is available at https://postmaster.aol.com/ as
> a starting point - you can also open tickets there and get help.
>
> ~
>
> Matt
>
> On 03/02/2017 4:29 PM, Sridhar Kakkillaya wrote:
>
> Hello,
>
> We are having some delivery issues with AOL. Is there anyone from AOL here
> that I could talk to? Please contact off-list.
>
> Thanks.
>
> Regards,
>
> --
> *Sridhar Kakkillaya*
> Director of Operations and Partnerships, MailChannels
> 
>
> Tel: +1 604 685 7488 x 509 <%2B1%20604%20685%207488>
> Twitter
> 
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>  Facebook
> 
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> 
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Re: [mailop] Are there any Microsoft people on the list?

[Michael Wise via mailop]

Glorious!

Sorry for the delay.

Gonna blame the snow.

Or something. 


Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Got the Junk Mail Reporting 
Tool ?



-Original Message-
From: Francesco Gennai [mailto:francesco.gen...@isti.cnr.it]
Sent: Monday, February 6, 2017 5:23 AM
To: Michael Wise 
Cc: Francesco Gennai ; Michael Ellis 
; mailop@mailop.org
Subject: RE: [mailop] Are there any Microsoft people on the list?



Hi Michael,



I have received an answer from a person of the Outlook.com Deliverability 
Support Team.



So, I think that the channel between me and Microsoft has been successfully 
opened for the ticket  "Outlook.com SRX1372958945ID"



Thanks so much, for your kind support.

Regards,

Francesco



> The rule is to give the robot 24 hours.



> If you don’t hear anything back, try replying to the email, and forward me 
> the SRX codes, and I’ll poke some people here to see if I can find out what 
> the hold-up is.







> No guarantees, but at least with the SRX numbers from the robot, I should be 
> able to get something unstuck for you.





> Aloha,

> Michael.

> --

> Michael J Wise

> Microsoft Corporation| Spam Analysis

> "Your Spam Specimen Has Been Processed."

> Got the Junk Mail Reporting 
> Tool
>  ?



> -Original Message-

> From: Francesco Gennai [mailto:francesco.gen...@isti.cnr.it]

> Sent: Friday, February 3, 2017 3:30 AM

> To: Michael Wise 
> >

> Cc: Michael Ellis >; 
> mailop@mailop.org

> Subject: RE: [mailop] Are there any Microsoft people on the list?















> Hi Michael (Ellis and Wise),







> thank you for yours answers!







> > Please be very specific about the Microsoft domain.







> > Is it Hotmail and Office.com, as opposed to Office365 customers?







> Surely hotmail.it, maybe others domains as hotmail.com, outlook.com, live.it 
> (but I should verify the log of our system to be more precise).



> Anyway, not Office365 customers.







> > How it's handled makes all the difference in the world.







> > As Michael Ellis said, the best approach is to open a ticket if it's



> > for, "HotMail" et all.







> I have opened a ticket before to write here, then another one yesterday 
> evening, following the suggestion of Michael Ellis.



> Both ticket opened at the link that you (M. Wise) have in your signature:



>

> https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgo.mic

> rosoft.com%2Ffwlink%2F%3FLinkID%3D614866%26clcid=02%7C01%7CMichae

> l.Wise%40microsoft.com%7C542c6182a7f24090d7db08d44c2b3d8c%7C72f988bf86

> f141af91ab2d7cd011db47%7C1%7C0%7C636217196004495889=rme3Ox%2FJkE

> w6ez0RIqVMBVALVr6EEAJT3XIu7PHERhs%3D=0



> but I have received only an automatic reply, no other contact.



> > If it’s Office365, I’m going to need more details.



> It is not.







> To reduce "rumors" on the email path from ftgm.it to the Microsoft domains, 
> since this morning, I have a more restrictive configuration so that, only the 
> email coming from  ftgm.it and addressed to:



> hotmail.(it/com)



> outlook.(it/com)



> live.(it/com)



> are sent through a new IP address (but on the same subnet, already  present 
> in the SPF record).



> Any other email (source addresses in domains different from ftgm.it), 
> addressed to the above Microsoft domains, continue to pass through the old IP 
> server addresses.



> Nothing seems changed: a simple email from ftgm.it to my hotmail.it mailbox 
> has been delivered to the junk email folder.







> Thank you for your answer.







> Regards,



> Francesco







> > Aloha,



> > Michael.



> > --



> > Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has



> > Been Processed." |



> Open a HotMail 
> Ticket?







> > -Original Message-



> > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Michael



> > Ellis



> > Sent: Thursday, February 2, 2017 7:19 AM



> > To: Francesco Gennai

> >