Need : JDE Analyst - PA - Direct Client Requirement - March 28th

2014-03-28 Thread Manohar LGS
Dear Partner,



Please find the below requirement with our client in PA



Title : JDE Support consultant





Location of Job: Pittsburgh, PA



Contract Term: 3 - 6 months, or however long It takes to complete
job(C2C/W2)





See information below.

·Supply support in the following capacity:
oProvide a central Help Desk entry point for the identification and
tracking of JDE E1 issues
oProvide Consultants to work with Customer's IT team to resolve JDE
E1 issues
oProvide unlimited support based on Service Level Agreements (SLA)
and support hours for JDE E1 in conjunction with the quantity of support
hours anticipated
oProduce and distribute reports routinely that highlight
operational findings and provide a general health status of the JDE E1
system
oCustomer will receive one license to access the iLearn catalog.
Additional licenses are available for an incremental charge.
oCustomer will receive monitoring of JDE E1 server systems on a
proactive basis. This monitoring will be provided on a 24 x 7 basis 365
days per year through CD Group's i-ON Monitoring tools. A detailed list of
all monitoring to be performed is included in Addendum #2 in this Exhibit.
oFor Technology support
§Complete package builds on a monthly basis as requested: Up to 5
package builds per month
§Complete ESU installations upon request to address application
issues and year-end updates
§Complete one environment refresh of production business
data/control tables to a test environment per month upon request
§Provide ongoing performance tuning of JDE E1 servers
§Work with Customer to maintain JDE job scheduler, and job queues
§Work with Customer to maintain the standard JDE E1 environments:
Pristine, Prototype, Development, and Production
oFor Applications support
§Applications support will be provided for the JDE E1 modules which
Customer has installed
§Consultants will answer JDE E1 Application questions, resolve
application issues, make configuration changes where needed, provide user
training and assist Customer in understanding how best to use JDE E1
Applications
oFor Development support
§Development support includes actual development using the E1
Development Toolset, testing and documentation






*Best Regards ,*

*John Manohar *

*Sr Technical Recruirer.*

*jmano...@ftiusa.com jmano...@ftiusa.com*

*Phone : 609-557-7440*

*www.ftiusa.com* http://www.ftiusa.com/

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Need : JDE Analyst - PA - Direct Client Requirement - March 28th

2014-03-28 Thread Manohar LGS
Dear Partner,



Please find the below requirement with our client in PA



Title : JDE Support consultant





Location of Job: Pittsburgh, PA



Contract Term: 3 - 6 months, or however long It takes to complete
job(C2C/W2)





See information below.

·Supply support in the following capacity:
oProvide a central Help Desk entry point for the identification and
tracking of JDE E1 issues
oProvide Consultants to work with Customer's IT team to resolve JDE
E1 issues
oProvide unlimited support based on Service Level Agreements (SLA)
and support hours for JDE E1 in conjunction with the quantity of support
hours anticipated
oProduce and distribute reports routinely that highlight
operational findings and provide a general health status of the JDE E1
system
oCustomer will receive one license to access the iLearn catalog.
Additional licenses are available for an incremental charge.
oCustomer will receive monitoring of JDE E1 server systems on a
proactive basis. This monitoring will be provided on a 24 x 7 basis 365
days per year through CD Group's i-ON Monitoring tools. A detailed list of
all monitoring to be performed is included in Addendum #2 in this Exhibit.
oFor Technology support
§Complete package builds on a monthly basis as requested: Up to 5
package builds per month
§Complete ESU installations upon request to address application
issues and year-end updates
§Complete one environment refresh of production business
data/control tables to a test environment per month upon request
§Provide ongoing performance tuning of JDE E1 servers
§Work with Customer to maintain JDE job scheduler, and job queues
§Work with Customer to maintain the standard JDE E1 environments:
Pristine, Prototype, Development, and Production
oFor Applications support
§Applications support will be provided for the JDE E1 modules which
Customer has installed
§Consultants will answer JDE E1 Application questions, resolve
application issues, make configuration changes where needed, provide user
training and assist Customer in understanding how best to use JDE E1
Applications
oFor Development support
§Development support includes actual development using the E1
Development Toolset, testing and documentation






*Best Regards ,*

*John Manohar *

*Sr Technical Recruirer.*

*jmano...@ftiusa.com jmano...@ftiusa.com*

*Phone : 609-557-7440*

*www.ftiusa.com* http://www.ftiusa.com/

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Need : JDE Analyst - PA - Direct Client Requirement - March 28th

2014-03-28 Thread Manohar LGS
Dear Partner,



Please find the below requirement with our client in PA - Direct Client
Requirement



Title : JDE Support consultant





Location of Job: Pittsburgh, PA



Contract Term: 3 - 6 months, or however long It takes to complete
job(C2C/W2)





See information below.

·Supply support in the following capacity:
oProvide a central Help Desk entry point for the identification and
tracking of JDE E1 issues
oProvide Consultants to work with Customer's IT team to resolve JDE
E1 issues
oProvide unlimited support based on Service Level Agreements (SLA)
and support hours for JDE E1 in conjunction with the quantity of support
hours anticipated
oProduce and distribute reports routinely that highlight
operational findings and provide a general health status of the JDE E1
system
oCustomer will receive one license to access the iLearn catalog.
Additional licenses are available for an incremental charge.
oCustomer will receive monitoring of JDE E1 server systems on a
proactive basis. This monitoring will be provided on a 24 x 7 basis 365
days per year through CD Group's i-ON Monitoring tools. A detailed list of
all monitoring to be performed is included in Addendum #2 in this Exhibit.
oFor Technology support
§Complete package builds on a monthly basis as requested: Up to 5
package builds per month
§Complete ESU installations upon request to address application
issues and year-end updates
§Complete one environment refresh of production business
data/control tables to a test environment per month upon request
§Provide ongoing performance tuning of JDE E1 servers
§Work with Customer to maintain JDE job scheduler, and job queues
§Work with Customer to maintain the standard JDE E1 environments:
Pristine, Prototype, Development, and Production
oFor Applications support
§Applications support will be provided for the JDE E1 modules which
Customer has installed
§Consultants will answer JDE E1 Application questions, resolve
application issues, make configuration changes where needed, provide user
training and assist Customer in understanding how best to use JDE E1
Applications
oFor Development support
§Development support includes actual development using the E1
Development Toolset, testing and documentation






*Best Regards ,*

*John Manohar *

*Sr Technical Recruirer.*

*jmano...@ftiusa.com jmano...@ftiusa.com*

*Phone : 609-557-7440*

*www.ftiusa.com* http://www.ftiusa.com/

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