I think the institution has about 250 employees.
Currently Technology and Digital Media has 10 positions. The head of the
department reports to the Deputy Director/Chief Operating Officer.
The department has 3 divisions and tasks do overlap somewhat within divisions.
We are a flexible staff who adapt readily to the evolving needs of the museum.
1 Head, Technology Digital Media
Technology Division
Responsible for technological infrastructure support services; including voice
and data circuits; computer networks; digital image storage; back-ups; network
security; business continuity; disaster recovery, business application
integration and support. IT plans, purchases, installs and manages all computer
hardware and software including PDA?s, mobile phones and the Avaya telephone
system. The Help Desk provides concierge level service including individual and
group training.
1 Associate Head, Technology Digital Media
1 Network Administrator/Help Desk Manager
1 Help Desk/Desktop Support Assistant
1 Help Desk/Desktop Support Assistant
Digital Media Division
Responsible for design, maintenance and publishing of public and private Web
sites, including the institutional Web site, the collections management Web
site, e-commerce, e-newletters, podcasting and other Web media, the TMS
collection management system, the Intranet. Responsibile for setting up and
tech support of the online membership and event ticketing Web site. Responsible
for information and data management, including data transfer, meta-data
standards and database creation and management and for the creation,
manipulation and delivery of digital media soon to be in the Xinet digital
asset management system. Also responsible for oversight of app development.
1 Creative Director for Digital Media
1 Front End Web Developer
1 Database Administrator
Media Production Division
Responsible for audiovisual technology and media production services, live
streaming of lectures, podcast and video production for the permanent
collection and for exhibitions.
1 Media Producer
1 Associate Media Producer
Floyd Thomas Sweeting III
Head, Technology ?Digital Media
THE FRICK COLLECTION
1 East 70th Street
New York, NY?? 10021
(212) 547-6889 tel
(212) 547-0708 fax
frick.org
-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Julie Brubaker
Sent: Monday, October 27, 2014 12:11 PM
To: mcn-l at mcn.edu
Subject: [MCN-L] IT Department Structure Benchmarking
Hi MCN!
I'm looking for some quick current data about your Museum's IT Department.
If you have a moment, your response would be much appreciated:
1. How many people work at your Museum?
2. How many people are in the IT Department at your Museum?
3. What are all the titles (or roles/responsibility areas) of the people in IT
at your Museum?
4. Does every IT person have a specific set of responsibilities or are there a
lot of overlapping responsibilities?
5. Who does the head of your IT Department report to?
6. Would you share the name of your Museum?
If this survey has been done before and the data exists somewhere, please
accept my apologies for repeating the questions and point me to the results.
Thank you!
Julie
Julie P. Brubaker
Director of Information and Interpretive Technology George Eastman House
jbrubaker at geh.org
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