Re: [MBZ] OT OK this just really p1$$e$ me off to no end

2021-06-17 Thread Dan Penoff via Mercedes
Local Frod dealer does this in their “$25 quicky oil change lane. When I used 
to have a couple of Focii in the stable I would take them there for oil 
changes, as it was cheaper than the local oil change place, and I knew the 
materials would be better quality. A couple of times they went through the hard 
core upsell thing until I told them I was a former NIASE certified mechanic 
that didn’t currently have a place to the do the work myself. After that I just 
got the, “Hey, looks like you’ve got a worn belt, want us to change it?” and we 
were good. And I had them do some minor work, as I didn’t have time or a place 
to do it then.

I agree, however, it’s clear they prey on various types of people to get work 
into the shop.

-D

> On Jun 17, 2021, at 3:23 PM, Randy Bennell via Mercedes 
>  wrote:
> 
> That is how service writers make money. They intimidate and they pick on 
> people that they think don't know any better, especially women.
> I had my mother's 2008 Honda Civic with 22,000 kilometers on it, for a while 
> a couple of years ago. It got recalled for the air bag inflators so I went to 
> the dealer.
> They insisted on having the exact mileage so I read it out to him in the 
> drive through bay. He informed me that it needed an alignment. I told him I 
> did not really think so.
> He did his best to persuade me and when I declined he insisted I sign a 
> waiver because it was dangerous not to do it and he did not want the 
> dealership to be liable.
> I told him my son was a red seal licenced auto tech and I would discuss the 
> matter with him. Then he gave up.
> 
> Randy
> 
> 
> 
> 
> On 17/06/2021 2:11 PM, Floyd Thursby via Mercedes wrote:
>> A lady friend takes her 08? (I think) Nissan Armada 186kmi, to the stealer 
>> for her free oil change (for life!), and this vid is what she gets along 
>> with a quote for $5k to go through and basically do everything, change 
>> trans, PS, rear diff fluids, $900, $1658 to replace valve cover gaskets, 
>> $150 to replace tie rod boots, $423 to replace those AC o-rings, $850 to 
>> replace UCA boots, $278 for an "oil cooler" o-ring. $5k total, she freaked 
>> out. Looking at the list there is nothing particularly compelling, the AC 
>> probably needs to be fixed but that is like an hour job if you have an AC 
>> machine, the fluids and such are a PITA but no big deal.  Oh and $350 to put 
>> in a new fog light ($75 part)...
>> 
>> This is so crazy.  She was freaking out, trying to figure out how to sell 
>> this thing and come up with enough money to buy something newer.  I look at 
>> this sh*t and tell her to calm down, fix the AC if it is not BLOWING ICE 
>> COLD and deal with the other stuff if need be, or just drive the thing 
>> another 10 years...  Plus a buddy works for a good indy not far from where 
>> she lives, take it to him and get the AC fixed and keep driving...
>> 
>> https://video.37483.net/timeline/pc3kD2VD
>> 
> 
> 
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Re: [MBZ] OT OK this just really p1$$e$ me off to no end

2021-06-17 Thread Floyd Thursby via Mercedes
exactly. I talked her down off the ledge told her to just keep driving 
it for another 10yr/100kmi or whatever.  The fluids could probably stand 
to be changed, we can do that in her garage if need be.  She says the AC 
BLOWS ICE COLD so no issue there.


--FT

On 6/17/21 3:23 PM, Randy Bennell via Mercedes wrote:
That is how service writers make money. They intimidate and they pick 
on people that they think don't know any better, especially women.
I had my mother's 2008 Honda Civic with 22,000 kilometers on it, for a 
while a couple of years ago. It got recalled for the air bag inflators 
so I went to the dealer.
They insisted on having the exact mileage so I read it out to him in 
the drive through bay. He informed me that it needed an alignment. I 
told him I did not really think so.
He did his best to persuade me and when I declined he insisted I sign 
a waiver because it was dangerous not to do it and he did not want the 
dealership to be liable.
I told him my son was a red seal licenced auto tech and I would 
discuss the matter with him. Then he gave up.


Randy




On 17/06/2021 2:11 PM, Floyd Thursby via Mercedes wrote:
A lady friend takes her 08? (I think) Nissan Armada 186kmi, to the 
stealer for her free oil change (for life!), and this vid is what she 
gets along with a quote for $5k to go through and basically do 
everything, change trans, PS, rear diff fluids, $900, $1658 to 
replace valve cover gaskets, $150 to replace tie rod boots, $423 to 
replace those AC o-rings, $850 to replace UCA boots, $278 for an "oil 
cooler" o-ring. $5k total, she freaked out. Looking at the list there 
is nothing particularly compelling, the AC probably needs to be fixed 
but that is like an hour job if you have an AC machine, the fluids 
and such are a PITA but no big deal.  Oh and $350 to put in a new fog 
light ($75 part)...


This is so crazy.  She was freaking out, trying to figure out how to 
sell this thing and come up with enough money to buy something 
newer.  I look at this sh*t and tell her to calm down, fix the AC if 
it is not BLOWING ICE COLD and deal with the other stuff if need be, 
or just drive the thing another 10 years... Plus a buddy works for a 
good indy not far from where she lives, take it to him and get the AC 
fixed and keep driving...


https://video.37483.net/timeline/pc3kD2VD




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--
--FT

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Re: [MBZ] OT OK this just really p1$$e$ me off to no end

2021-06-17 Thread Allan Streib via Mercedes
Common dealer tactic, drum up a bunch of expensive repairs in the hopes
that you'll decide to just trade the vehicle in on a new car.

Allan


Floyd Thursby via Mercedes  writes:

> A lady friend takes her 08? (I think) Nissan Armada 186kmi, to the 
> stealer for her free oil change (for life!), and this vid is what she 
> gets along with a quote for $5k to go through and basically do 
> everything, change trans, PS, rear diff fluids, $900, $1658 to replace 
> valve cover gaskets, $150 to replace tie rod boots, $423 to replace 
> those AC o-rings, $850 to replace UCA boots, $278 for an "oil cooler" 
> o-ring. $5k total, she freaked out. Looking at the list there is nothing 
> particularly compelling, the AC probably needs to be fixed but that is 
> like an hour job if you have an AC machine, the fluids and such are a 
> PITA but no big deal.  Oh and $350 to put in a new fog light ($75 part)...
>
> This is so crazy.  She was freaking out, trying to figure out how to 
> sell this thing and come up with enough money to buy something newer.  I 
> look at this sh*t and tell her to calm down, fix the AC if it is not 
> BLOWING ICE COLD and deal with the other stuff if need be, or just drive 
> the thing another 10 years...  Plus a buddy works for a good indy not 
> far from where she lives, take it to him and get the AC fixed and keep 
> driving...
>
> https://video.37483.net/timeline/pc3kD2VD
>
> -- 
> --FT

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Re: [MBZ] OT OK this just really p1$$e$ me off to no end

2021-06-17 Thread Randy Bennell via Mercedes
That is how service writers make money. They intimidate and they pick on 
people that they think don't know any better, especially women.
I had my mother's 2008 Honda Civic with 22,000 kilometers on it, for a 
while a couple of years ago. It got recalled for the air bag inflators 
so I went to the dealer.
They insisted on having the exact mileage so I read it out to him in the 
drive through bay. He informed me that it needed an alignment. I told 
him I did not really think so.
He did his best to persuade me and when I declined he insisted I sign a 
waiver because it was dangerous not to do it and he did not want the 
dealership to be liable.
I told him my son was a red seal licenced auto tech and I would discuss 
the matter with him. Then he gave up.


Randy




On 17/06/2021 2:11 PM, Floyd Thursby via Mercedes wrote:
A lady friend takes her 08? (I think) Nissan Armada 186kmi, to the 
stealer for her free oil change (for life!), and this vid is what she 
gets along with a quote for $5k to go through and basically do 
everything, change trans, PS, rear diff fluids, $900, $1658 to replace 
valve cover gaskets, $150 to replace tie rod boots, $423 to replace 
those AC o-rings, $850 to replace UCA boots, $278 for an "oil cooler" 
o-ring. $5k total, she freaked out. Looking at the list there is 
nothing particularly compelling, the AC probably needs to be fixed but 
that is like an hour job if you have an AC machine, the fluids and 
such are a PITA but no big deal.  Oh and $350 to put in a new fog 
light ($75 part)...


This is so crazy.  She was freaking out, trying to figure out how to 
sell this thing and come up with enough money to buy something newer.  
I look at this sh*t and tell her to calm down, fix the AC if it is not 
BLOWING ICE COLD and deal with the other stuff if need be, or just 
drive the thing another 10 years...  Plus a buddy works for a good 
indy not far from where she lives, take it to him and get the AC fixed 
and keep driving...


https://video.37483.net/timeline/pc3kD2VD




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[MBZ] OT OK this just really p1$$e$ me off to no end

2021-06-17 Thread Floyd Thursby via Mercedes
A lady friend takes her 08? (I think) Nissan Armada 186kmi, to the 
stealer for her free oil change (for life!), and this vid is what she 
gets along with a quote for $5k to go through and basically do 
everything, change trans, PS, rear diff fluids, $900, $1658 to replace 
valve cover gaskets, $150 to replace tie rod boots, $423 to replace 
those AC o-rings, $850 to replace UCA boots, $278 for an "oil cooler" 
o-ring. $5k total, she freaked out. Looking at the list there is nothing 
particularly compelling, the AC probably needs to be fixed but that is 
like an hour job if you have an AC machine, the fluids and such are a 
PITA but no big deal.  Oh and $350 to put in a new fog light ($75 part)...


This is so crazy.  She was freaking out, trying to figure out how to 
sell this thing and come up with enough money to buy something newer.  I 
look at this sh*t and tell her to calm down, fix the AC if it is not 
BLOWING ICE COLD and deal with the other stuff if need be, or just drive 
the thing another 10 years...  Plus a buddy works for a good indy not 
far from where she lives, take it to him and get the AC fixed and keep 
driving...


https://video.37483.net/timeline/pc3kD2VD

--
--FT

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