Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Wolfpaw - Dale Corse
  It dropped to DDB (because I forgot to disable it :( and I did The 
  following:
 
 First thing you should probably do is actually read what is 
 on the screen and actually send the output of ps, trace and a 
 dmesg(8). Else, you're not going to get much reliable support.
 
 RTFM -- it's a good catch phrase. Tell your friends, and enemies.

Wow.. That's really helpful, thanks!

Considering it was 1AM when I got there, and it wouldn't write
anything to disk, I suppose your suggesting that I copy the
entire ps output to a pad of paper? I did look at it, and I did
send the trace. Maybe you should read the email before you 
write a reply. What was in the dmesg is also in that email.. If
you'd like me to send you 6 pages of irrelevant console logs, I
can do that too.. Though I don't see what good it will do.

Sorry to sound snarky, but this response it a little over the top.
If you don't have anything helpful to add, please, don't bother.

-D.



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Adam
On Tue, 18 Oct 2005 09:22:26 -0600 Wolfpaw - Dale Corse admin-
[EMAIL PROTECTED] wrote:

   It dropped to DDB (because I forgot to disable it :( and I did
   The following:
  
  First thing you should probably do is actually read what is 
  on the screen and actually send the output of ps, trace and a 
  dmesg(8). Else, you're not going to get much reliable support.
  
  RTFM -- it's a good catch phrase. Tell your friends, and enemies.
 
 Wow.. That's really helpful, thanks!

It is actually.

 Considering it was 1AM when I got there, and it wouldn't write
 anything to disk, I suppose your suggesting that I copy the
 entire ps output to a pad of paper?

Yes, if you have to.  I think ddb.log is set to true by default though.
And you didn't mention that boot dump failed in your email.  You should
read both the crash and the ddb man pages.

 and I did send the trace.

No you didn't.

 What was in the dmesg is also in that email..

Which isn't helpful or what was asked for.  You are supposed to include
a dmesg.  Not whatever lines from it you think is relevant, the entire
thing.

 Sorry to sound snarky, but this response it a little over the top.
 If you don't have anything helpful to add, please, don't bother.

No, that response is far nicer than you deserve.  If you can't grasp
the very clear statement: RUN AT LEAST 'trace' AND 'ps' AND INCLUDE
OUTPUT WHEN REPORTING THIS PANIC! DO NOT EVEN BOTHER REPORTING THIS
WITHOUT INCLUDING THAT INFORMATION!, then don't expect alot of help.
If you expect people to have anything helpful to add, then you should
act like you want help.

Adam



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Theo de Raadt
 On Tue, 18 Oct 2005 09:22:26 -0600 Wolfpaw - Dale Corse admin-
 [EMAIL PROTECTED] wrote:
 
It dropped to DDB (because I forgot to disable it :( and I did
The following:
   
   First thing you should probably do is actually read what is 
   on the screen and actually send the output of ps, trace and a 
   dmesg(8). Else, you're not going to get much reliable support.
   
   RTFM -- it's a good catch phrase. Tell your friends, and enemies.
  
  Wow.. That's really helpful, thanks!
 
 It is actually.

I agree 100%.

  Considering it was 1AM when I got there, and it wouldn't write
  anything to disk, I suppose your suggesting that I copy the
  entire ps output to a pad of paper?
 
 Yes, if you have to.  I think ddb.log is set to true by default though.
 And you didn't mention that boot dump failed in your email.  You should
 read both the crash and the ddb man pages.

When I get see a bug report that is incomplete I simply delete it.  Only
in exceptional cases do I send more mail back to ask.

  and I did send the trace.
 
 No you didn't.
 
  What was in the dmesg is also in that email..
 
 Which isn't helpful or what was asked for.  You are supposed to include
 a dmesg.  Not whatever lines from it you think is relevant, the entire
 thing.
 
  Sorry to sound snarky, but this response it a little over the top.
  If you don't have anything helpful to add, please, don't bother.
 
 No, that response is far nicer than you deserve.  If you can't grasp
 the very clear statement: RUN AT LEAST 'trace' AND 'ps' AND INCLUDE
 OUTPUT WHEN REPORTING THIS PANIC! DO NOT EVEN BOTHER REPORTING THIS
 WITHOUT INCLUDING THAT INFORMATION!, then don't expect alot of help.
 If you expect people to have anything helpful to add, then you should
 act like you want help.

Dale -- we don't help people who don't help us help them.

I deleted your original post immediately.  It had no information
which might help.



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Wolfpaw - Dale Corse
Shrug.. Ok .. I'll keep my bug reports to myself from here on in, since
it seems someone asking for some help, which may not realize the information
provided was not entirely what was required is to receive a fairly rude reply,
which, rather then saying - hey, please send this.. It would be helpful,
lambastes someone, and says RTFM. Not very friendly at all. My apologies
for the intention of trying to help you folks with what may be a serious
bug (or may not, but crashed none the less, which should not happen,
especially where it concerns an OS that promotes security and stability.)
I would more then happily send anything that is required, but I have
no time, or tolerance for rudeness.

I shall leave the list, and no longer insult your guruness with my
simple presence.

D.

 It dropped to DDB (because I forgot to disable it :( 
 and I did 
 The following:

First thing you should probably do is actually read what is
on the screen and actually send the output of ps, trace and a 
dmesg(8). Else, you're not going to get much reliable support.

RTFM -- it's a good catch phrase. Tell your friends, 
 and enemies.
   
   Wow.. That's really helpful, thanks!
  
  It is actually.
 
 I agree 100%.
 
   Considering it was 1AM when I got there, and it wouldn't write 
   anything to disk, I suppose your suggesting that I copy 
 the entire 
   ps output to a pad of paper?
  
  Yes, if you have to.  I think ddb.log is set to true by default 
  though. And you didn't mention that boot dump failed in 
 your email.  
  You should read both the crash and the ddb man pages.
 
 When I get see a bug report that is incomplete I simply 
 delete it.  Only in exceptional cases do I send more mail back to ask.
 
   and I did send the trace.
  
  No you didn't.
  
   What was in the dmesg is also in that email..
  
  Which isn't helpful or what was asked for.  You are supposed to 
  include a dmesg.  Not whatever lines from it you think is relevant, 
  the entire thing.
  
   Sorry to sound snarky, but this response it a little over 
 the top. 
   If you don't have anything helpful to add, please, don't bother.
  
  No, that response is far nicer than you deserve.  If you 
 can't grasp 
  the very clear statement: RUN AT LEAST 'trace' AND 'ps' 
 AND INCLUDE 
  OUTPUT WHEN REPORTING THIS PANIC! DO NOT EVEN BOTHER REPORTING THIS 
  WITHOUT INCLUDING THAT INFORMATION!, then don't expect 
 alot of help. 
  If you expect people to have anything helpful to add, then you 
  should act like you want help.
 
 Dale -- we don't help people who don't help us help them.
 
 I deleted your original post immediately.  It had no 
 information which might help.



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Wolfpaw - Dale Corse
Not sure what instructions on which screen you are even talking about.
All I saw was it was in DDB, so I looked around, and sent what info
I thought was required. This is why I am so confused, and fairly
offended as to the nasty tone of the responses

D.

 -Original Message-
 From: Peter Hessler [mailto:[EMAIL PROTECTED] 
 Sent: Tuesday, October 18, 2005 11:35 AM
 To: Wolfpaw - Dale Corse
 Cc: misc@openbsd.org
 Subject: Re: OpenBSD Kernel Crash in uvm_fault or 
 uvm_rb_remove (not quite sure which it originates from)
 
 
 You refused to follow the instructions printed on the screen. 
  Why are 
 you suprised to the tone of the responses?
 
 Now, if you gave the information requested, you would have received a 
 very different tone of reply.  Not knowing what to do is one 
 thing, but 
 blatently ignoring instructions is another.
 
 
 
 On Tue, Oct 18, 2005 at 11:10:00AM -0600, Wolfpaw - Dale 
 Corse wrote: :Shrug.. Ok .. I'll keep my bug reports to 
 myself from here on in, since :it seems someone asking for 
 some help, which may not realize the information :provided 
 was not entirely what was required is to receive a fairly 
 rude reply, :which, rather then saying - hey, please send 
 this.. It would be helpful, :lambastes someone, and says 
 RTFM. Not very friendly at all. My apologies :for the 
 intention of trying to help you folks with what may be a 
 serious :bug (or may not, but crashed none the less, which 
 should not happen, :especially where it concerns an OS that 
 promotes security and stability.) :I would more then happily 
 send anything that is required, but I have :no time, or 
 tolerance for rudeness.
 :
 :I shall leave the list, and no longer insult your guruness 
 with my :simple presence.
 :
 :D.
 :
 
 -- 
 Q:  What's a light-year?
 A:  One-third less calories than a regular year.



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Will H. Backman
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of
 Wolfpaw - Dale Corse
 Sent: Tuesday, October 18, 2005 1:43 PM
 To: 'Peter Hessler'
 Cc: misc@openbsd.org
 Subject: Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not
quite
 sure which it originates from)
 
 Not sure what instructions on which screen you are even talking about.
 All I saw was it was in DDB, so I looked around, and sent what info
 I thought was required. This is why I am so confused, and fairly
 offended as to the nasty tone of the responses
 

For some of us, this might be the first time we have ever done a crash
report with OpenBSD.  For the developers, they have endured 10 years of
unhelpful crash reports and may sometimes take it out on you if you
repeat the obvious mistakes of past users.

Even following the directions can be hard.  No only should you submit
the output from three tools, but you should do so in a single email.  I
received swear words when I sent a separate email for each output, but
it was sent only to me and not the list, so I figured it was their way
of saying the liked me. ;)

There is a culture of harsh language within OpenBSD.  I don't think it
will change.  Find humor in it.



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-18 Thread Wolfpaw - Dale Corse
 You're kidding, right? 

Nope.. Apparently I suffer from lack of sleep, and GDB syndrome,
I looked right at the crash line, and didn't even pay attention
to what was above it. My apologies for that - didn't even notice
it.

 You were asked to send a ps and a trace. You sent what you 
 thought was required, which was not what was asked for.

See above.

 You were told by a developer that what you sent was not useful. 
 
 And now you whine that life is unfair and you are oppressed.
 
 If what you are after is a shiny, happy computing experience 
 with a loving and dedicated support staff there to coddle 
 your every partial bug report and politely ask you for more 
 information and refer to you as Sir or Mr. Wolfpaw, you are 
 using the wrong OS.

Not really - my point still somewhat remains - I was not
claiming things should be all shiny and nice, but honestly,
I would submit that if someone tries to submit a bug report,
and may be doing it wrong, hostility isn't required - a
simple - hey your not doing this right.. might be more
conducive of a positive response from folks that have not
submitted a crash report before. That's all I was trying
to point out - I admit I made an error in not reading
the screen fully.. But not realizing that, I would say
its fairly understandable to see why one would get a hostile
response from someone who doesn't realize they have committed
a taboo.
 
 Quit feeling sorry for yourself. If you truly want to help, 
 recreate the crash, send a full bug report chock full of 
 useful and required information, and go on with life.

No idea what caused it, so its not possible for me to recreate
it.. As I said before, if there is other information (such as
ddb.log) somewhere on the machine that I can send in, I would
happily do so.
 
 crash(8) may be a useful read.

Agreed

D.



Re: OpenBSD Kernel Crash in uvm_fault or uvm_rb_remove (not quite sure which it originates from)

2005-10-17 Thread eric
On Mon, 2005-10-17 at 19:57:31 -0600, Wolfpaw - Dale Corse proclaimed...

 It dropped to DDB (because I forgot to disable it :( and I did
 The following:

First thing you should probably do is actually read what is on the screen
and actually send the output of ps, trace and a dmesg(8). Else, you're not
going to get much reliable support.

RTFM -- it's a good catch phrase. Tell your friends, and enemies.