Apache 2.0 + mod_ssl problems with IE6 on XP (no SP2)
Hello, Several customers are not able to access my server via HTTPS. Their browser just sits there, and doesn't display anything. I've determined the common properties of these cases to be: Windows XP (all of them without SP2) Internet Explorer 6 I can see their requests show up fine in my log files, without errors. These customers can visit other HTTPS sites. My site works fine for the vast majority of people. I'm stumped on the next step to try and debug the problem. Any suggestions? My server configuration: Apache 2.0.54 with mod_ssl and mod_deflate, running on Windows XP For an example URL, try: https://www.beileysoftware.com/handy.html Thanks, Mark http://www.beiley.com __ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List modssl-users@modssl.org Automated List Manager[EMAIL PROTECTED]
Re: Apache 2.0 + mod_ssl problems with IE6 on XP (no SP2)
Hi Sven, Thanks for the reply. I believe I have KeepAlive off for this browser. In my ssl.conf file I have: SetEnvIf User-Agent .*MSIE.* \ nokeepalive ssl-unclean-shutdown \ downgrade-1.0 force-response-1.0 Thanks, Mark http://www.beiley.com Hi Mark, Do you have KeepALive on in you server config for this browser? Sven. Mark Beiley schrieb: Hello, Several customers are not able to access my server via HTTPS. Their browser just sits there, and doesn't display anything. I've determined the common properties of these cases to be: Windows XP (all of them without SP2) Internet Explorer 6 I can see their requests show up fine in my log files, without errors. These customers can visit other HTTPS sites. My site works fine for the vast majority of people. I'm stumped on the next step to try and debug the problem. Any suggestions? My server configuration: Apache 2.0.54 with mod_ssl and mod_deflate, running on Windows XP For an example URL, try: https://www.beileysoftware.com/handy.html Thanks, Mark http://www.beiley.com __ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List modssl-users@modssl.org Automated List Manager[EMAIL PROTECTED]
Re: Apache 2.0 + mod_ssl problems with IE6 on XP (no SP2)
Hi Sven, Interesting... I hadn't thought of that. I know some other sites using a Starfield certificate. I'll see if these customers experience the same problem when they go there. Thanks for your help! Mark http://www.beiley.com - Original Message - From: Sven Geisler [EMAIL PROTECTED] To: modssl-users@modssl.org Sent: Thursday, June 07, 2007 11:30 PM Subject: Re: Apache 2.0 + mod_ssl problems with IE6 on XP (no SP2) Hi Mark, Did you try Google http://www.google.com/search?q=Starfield+cert+ie6? I guess, the root certificate causes the trouble. Sven. Mark Beiley schrieb: Hi Sven, Thanks for the reply. I believe I have KeepAlive off for this browser. In my ssl.conf file I have: SetEnvIf User-Agent .*MSIE.* \ nokeepalive ssl-unclean-shutdown \ downgrade-1.0 force-response-1.0 Thanks, Mark http://www.beiley.com Hi Mark, Do you have KeepALive on in you server config for this browser? Sven. Mark Beiley schrieb: Hello, Several customers are not able to access my server via HTTPS. Their browser just sits there, and doesn't display anything. I've determined the common properties of these cases to be: Windows XP (all of them without SP2) Internet Explorer 6 I can see their requests show up fine in my log files, without errors. These customers can visit other HTTPS sites. My site works fine for the vast majority of people. I'm stumped on the next step to try and debug the problem. Any suggestions? My server configuration: Apache 2.0.54 with mod_ssl and mod_deflate, running on Windows XP For an example URL, try: https://www.beileysoftware.com/handy.html Thanks, Mark http://www.beiley.com __ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List modssl-users@modssl.org Automated List Manager[EMAIL PROTECTED] -- Sven Geisler [EMAIL PROTECTED] Tel +49.30.921017.81 Fax .50 Senior Developer, AEC/communications GmbH Co. KG Berlin, Germany __ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List modssl-users@modssl.org Automated List Manager[EMAIL PROTECTED] __ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List modssl-users@modssl.org Automated List Manager[EMAIL PROTECTED]
Re: Apache 2.0 + mod_ssl problems with IE6 on XP (no SP2)
I've learned that I can fix this problem by not using an external style sheet. This only affects IE6 on XP without SP2. Everyone else seems to be able to view my pages fine, and even these problematic IE6/XP customers can view pages with external style sheets that are not using HTTPS. Specifically, if I delete this line from my HTML: link rel=stylesheet type=text/css href=https://www.beileysoftware.com/main.css; then these problematic browsers can view the page fine. I've also changed the HTML to include the exact contents of the style sheet inline, and this works fine. It is only when the style sheet is external that the browser can't display the contents. If I leave the external style sheet in place, I can see in the logs the browser requesting the page and then the style sheet. Both are returned with no errors, but the browser just sits there with a blank page, and never really finishes. It seems like it is waiting for something to complete, but it never finishes. I'm guessing this was some bug in early versions of IE6, but does anyone know what the specific problem is, and how I can fix it by configuring Apache differently? Thanks, Mark http://www.beiley.com Hello, Several customers are not able to access my server via HTTPS. Their browser just sits there, and doesn't display anything. I've determined the common properties of these cases to be: Windows XP (all of them without SP2) Internet Explorer 6 I can see their requests show up fine in my log files, without errors. These customers can visit other HTTPS sites. My site works fine for the vast majority of people. I'm stumped on the next step to try and debug the problem. Any suggestions? My server configuration: Apache 2.0.54 with mod_ssl and mod_deflate, running on Windows XP For an example URL, try: https://www.beileysoftware.com/handy.html Thanks, Mark http://www.beiley.com __ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List modssl-users@modssl.org Automated List Manager[EMAIL PROTECTED]
