Re: [Nagios-users] Remote Acknowledge

2009-05-12 Thread Martyn
 Hi Group
 
 I'm trying to find a way of letting our users acknowledge 
 their own servers faults without the need to log in to 
 Nagios, I have seen that there are remote commands you can 
 issue which allow this to happen, but this is where I need a 
 little instruction on how to use them.
 
 http://www.nagios.org/developerinfo/externalcommands/commandin
 fo.php?command_id=39
 
 In the Nagios book I have been reading it mention's the use 
 of Ticket Systems and making sure that Nagios can integrate 
 with them and when I goggled the question the one of the 
 results I got was OTRS.
 
 I guess that means I can raise a ticket by injecting Nagios 
 info into it, but would I be able to use ACK's from within 
 too, if not do you know of a solution that could do this.
 
 Thanks
 
 Craig 
 

Did you find any information on this subject Craig?


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[Nagios-users] Remote Acknowledge

2009-05-08 Thread cr...@hooters-uk.com
Hi Group

I'm trying to find a way of letting our users acknowledge their own servers 
faults without the 
need to log in to Nagios, I have seen that there are remote commands you can 
issue which allow 
this to happen, but this is where I need a little instruction on how to use 
them.

http://www.nagios.org/developerinfo/externalcommands/commandinfo.php?command_id=39

In the Nagios book I have been reading it mention's the use of Ticket Systems 
and making sure that 
Nagios can integrate with them and when I goggled the question the one of the 
results I got was 
OTRS.

I guess that means I can raise a ticket by injecting Nagios info into it, but 
would I be able to 
use ACK's from within too, if not do you know of a solution that could do this.

Thanks

Craig 


--
The NEW KODAK i700 Series Scanners deliver under ANY circumstances! Your
production scanning environment may not be a perfect world - but thanks to
Kodak, there's a perfect scanner to get the job done! With the NEW KODAK i700
Series Scanner you'll get full speed at 300 dpi even with all image 
processing features enabled. http://p.sf.net/sfu/kodak-com
___
Nagios-users mailing list
Nagios-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting 
any issue. 
::: Messages without supporting info will risk being sent to /dev/null