Re: Can anyone check this routing against Charter in WI?

2014-06-15 Thread Rusty Dekema
Are you still seeing odd routing with Charter in Wisconsin? Charter's
routing in Michigan seems to be going pretty crazy at the moment as well.

The following traceroute is from a Charter residential line* in Kalamazoo
MI to a Comcast business (DOCSIS) line in Ypsilanti MI, by way of several
unknown hops, some of which are in RFC 1918 space, Sprintlink possibly in
Fort Worth TX, another unknown hop, then Comcast Dallas TX, Comcast
Marietta GA, Comcast Ashburn VA, then finally Comcast MI. Needless to say,
this is not the normal route:

http://pastebin.com/9CKmea6M

Tracing the same route but in the other direction also yields odd results.
The route proceeds normally to a Comcast ibone router in 350 E. Cermak
(Chicago IL), but the very next hop after that router is the public IP of
the Charter service in Kalamazoo MI as follows:

http://pastebin.com/VCCgnUsn

For what it's worth, if anyone could explain to me what might cause that
behavior (between hops 8 and 9), I would really appreciate the knowledge.

The routing between that same Charter residential service and a
Merit/Michnet endpoint in southeast Michigan is also odd, taking a detour
through Virginia [xe-8-3-0.1018.asbn0.tr-cps.internet2.edu (198.71.47.25)],
which it does not normally do. The routing in that case does appear to be
the same regardless of which side you initiate the traceroute from.

Cheers,
Rusty Dekema


* The Charter residential line's IP address is currently reverse resolving
to a Charter DHCP pool in Bay City, MI, which is over 100 miles from
Kalamazoo. This is also unusual. The Charter service in question is now and
has always been located in Kalamazoo MI.




On Sat, Jun 14, 2014 at 1:01 PM, Mikeal Clark mikeal.cl...@gmail.com
wrote:

 Hoping someone auditing the list can provide some insight or a back
 channel support option.

 I started having some good latency spikes last night, which have
 continued this morning, so I finally took a look at things and I am
 seeing a lot more routing than I expected.  Support is telling me this
 is normal but I don't remember this many replies on traceroute.  My
 speeds are about 1/5 the normal as well this morning and seeing some
 dropped packets even using a test sight inside Charter's network.
 This is just business cable so my support options are pretty limited.

 410 ms14 ms13 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   518 ms11 ms17 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   612 ms11 ms11 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   717 ms11 ms11 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   813 ms18 ms18 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   919 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1030 ms22 ms35 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1123 ms22 ms43 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1222 ms34 ms19 ms  bbr01euclwi-bue-5.eucl.wi.charter.com
 [96.34.0.6]
  1334 ms30 ms38 ms
 bbr01stcdmn-tge-0-0-0-3.stcd.mn.charter.com [96.34.0.115]
  1442 ms43 ms52 ms  65.46.47.77
  1578 ms78 ms92 ms  ae1d0.mcr2.minneapolis-mn.us.xo.net
 [216.156.1.86]
  1693 ms82 ms82 ms  vb1711.rar3.denver-co.us.xo.net
 [216.156.0.173]
  1781 ms95 ms82 ms  te-3-0-0.rar3.sanjose-ca.us.xo.net
 [207.88.12.58]
  1883 ms82 ms98 ms  207.88.14.226.ptr.us.xo.net [207.88.14.226
 ]
  1981 ms78 ms78 ms  216.156.84.6.ptr.us.xo.net [216.156.84.6]
  2077 ms78 ms88 ms
 xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30]
  2186 ms78 ms78 ms  te1-8.csrt-agg02.prod1.netflix.com
 [69.53.225.10]
  2279 ms78 ms82 ms  www.trynetflix.com [69.53.236.17]

   412 ms11 ms 8 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   517 ms10 ms12 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   611 ms 9 ms15 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   715 ms18 ms18 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   816 ms14 ms11 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   920 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1022 ms22 ms18 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1118 ms22 ms22 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1235 ms30 ms31 ms  bbr01chcgil-bue-1.chcg.il.charter.com
 [96.34.0.9]
  1327 ms27 ms27 ms  prr01chcgil-bue-2.chcg.il.charter.com
 [96.34.3.9]
  1427 ms27 ms27 ms
 96-34-152-30.static.unas.mo.charter.com [96.34.152.30]
  1529 ms32 ms27 ms  209.85.244.1
  1627 ms27 ms28 ms  209.85.254.238
  1754 ms40 ms40 ms  209.85.248.214
  1838 ms

Re: Can anyone check this routing against Charter in WI?

2014-06-15 Thread Michael Clark
Well my routing isn't nearly that bad.  I haven't been able to get confirmation 
but support said they are probably just routing around a problem and they can't 
get any direct feedback form network engineers. 

I should get an update tomorrow hopefully.  I'm also seeing some bandwidth 
issues on charters internal network.  Something must be going on.

Best to have up and go get some Bells :)

Sent from my iPhone

 On Jun 15, 2014, at 7:10 PM, Rusty Dekema rdek...@gmail.com wrote:
 
 Are you still seeing odd routing with Charter in Wisconsin? Charter's routing 
 in Michigan seems to be going pretty crazy at the moment as well. 
 
 The following traceroute is from a Charter residential line* in Kalamazoo MI 
 to a Comcast business (DOCSIS) line in Ypsilanti MI, by way of several 
 unknown hops, some of which are in RFC 1918 space, Sprintlink possibly in 
 Fort Worth TX, another unknown hop, then Comcast Dallas TX, Comcast Marietta 
 GA, Comcast Ashburn VA, then finally Comcast MI. Needless to say, this is not 
 the normal route:
 
 http://pastebin.com/9CKmea6M
 
 Tracing the same route but in the other direction also yields odd results. 
 The route proceeds normally to a Comcast ibone router in 350 E. Cermak 
 (Chicago IL), but the very next hop after that router is the public IP of the 
 Charter service in Kalamazoo MI as follows:
 
 http://pastebin.com/VCCgnUsn
 
 For what it's worth, if anyone could explain to me what might cause that 
 behavior (between hops 8 and 9), I would really appreciate the knowledge.
 
 The routing between that same Charter residential service and a Merit/Michnet 
 endpoint in southeast Michigan is also odd, taking a detour through Virginia 
 [xe-8-3-0.1018.asbn0.tr-cps.internet2.edu (198.71.47.25)], which it does not 
 normally do. The routing in that case does appear to be the same regardless 
 of which side you initiate the traceroute from.
 
 Cheers,
 Rusty Dekema
 
 
 * The Charter residential line's IP address is currently reverse resolving to 
 a Charter DHCP pool in Bay City, MI, which is over 100 miles from Kalamazoo. 
 This is also unusual. The Charter service in question is now and has always 
 been located in Kalamazoo MI. 
 
 
 
 
 On Sat, Jun 14, 2014 at 1:01 PM, Mikeal Clark mikeal.cl...@gmail.com wrote:
 Hoping someone auditing the list can provide some insight or a back
 channel support option.
 
 I started having some good latency spikes last night, which have
 continued this morning, so I finally took a look at things and I am
 seeing a lot more routing than I expected.  Support is telling me this
 is normal but I don't remember this many replies on traceroute.  My
 speeds are about 1/5 the normal as well this morning and seeing some
 dropped packets even using a test sight inside Charter's network.
 This is just business cable so my support options are pretty limited.
 
 410 ms14 ms13 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   518 ms11 ms17 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   612 ms11 ms11 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   717 ms11 ms11 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   813 ms18 ms18 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   919 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1030 ms22 ms35 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1123 ms22 ms43 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1222 ms34 ms19 ms  bbr01euclwi-bue-5.eucl.wi.charter.com
 [96.34.0.6]
  1334 ms30 ms38 ms
 bbr01stcdmn-tge-0-0-0-3.stcd.mn.charter.com [96.34.0.115]
  1442 ms43 ms52 ms  65.46.47.77
  1578 ms78 ms92 ms  ae1d0.mcr2.minneapolis-mn.us.xo.net
 [216.156.1.86]
  1693 ms82 ms82 ms  vb1711.rar3.denver-co.us.xo.net 
 [216.156.0.173]
  1781 ms95 ms82 ms  te-3-0-0.rar3.sanjose-ca.us.xo.net
 [207.88.12.58]
  1883 ms82 ms98 ms  207.88.14.226.ptr.us.xo.net [207.88.14.226]
  1981 ms78 ms78 ms  216.156.84.6.ptr.us.xo.net [216.156.84.6]
  2077 ms78 ms88 ms
 xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30]
  2186 ms78 ms78 ms  te1-8.csrt-agg02.prod1.netflix.com
 [69.53.225.10]
  2279 ms78 ms82 ms  www.trynetflix.com [69.53.236.17]
 
   412 ms11 ms 8 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   517 ms10 ms12 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   611 ms 9 ms15 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   715 ms18 ms18 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   816 ms14 ms11 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   920 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1022 ms22 ms18 ms  

Re: Can anyone check this routing against Charter in WI?

2014-06-15 Thread Jason Hellenthal
No particular issues from where I'm at.

 Route
- #1: 12.1 ms
  IP Address: 172.31.32.1
  Hostname: gateway.dataix.local
- #2: 5.2 ms
  IP Address: 192.168.1.1
- #3: 11.5 ms
  IP Address: 10.155.64.1
- #4: 14.0 ms
  IP Address: 96.34.34.206
  Hostname: dtr02hlldmi-tge-0-1-1-2.hlld.mi.charter.com
  Country Name: United States
  Country Code: US
- #5: 16.6 ms
  IP Address: 96.34.32.30
  Hostname: crr02aldlmi-bue-12.aldl.mi.charter.com
  Country Name: United States
  Country Code: US
  Time Zone: America/Los_Angeles
  Region: California
  City: San Francisco
  Latitude: 37.775
  Longitude: -122.419
- #6: 20.3 ms
  IP Address: 96.34.2.10
  Hostname: bbr01aldlmi-bue-2.aldl.mi.charter.com
  Country Name: United States
  Country Code: US
  Time Zone: America/Los_Angeles
  Region: California
  City: San Francisco
  Latitude: 37.775
  Longitude: -122.419
- #7: 23.7 ms
  IP Address: 96.34.0.99
  Hostname: bbr01chcgil-bue-4.chcg.il.charter.com
  Country Name: United States
  Country Code: US
  Time Zone: America/Los_Angeles
  Region: California
  City: San Francisco
  Latitude: 37.775
  Longitude: -122.419
- #8: 19.9 ms
  IP Address: 96.34.3.114
  Hostname: prr02chcgil-bue-3.chcg.il.charter.com
  Country Name: United States
  Country Code: US
  Time Zone: America/Los_Angeles
  Region: California
  City: San Francisco
  Latitude: 37.775
  Longitude: -122.419
- #9: 154.7 ms
  IP Address: 23.30.206.169
  Hostname: be-204-pe04.350ecermak.il.ibone.comcast.net
  AS Number: AS7922
  AS Name: Comcast Cable Communications, Inc.
  Country Name: United States
  Country Code: US
- #10: 27.5 ms
  IP Address: 68.86.83.53
  Hostname: he-3-1-0-0-cr01.350ecermak.il.ibone.comcast.net
  AS Number: AS7922
  AS Name: Comcast Cable Communications, Inc.
  Country Name: United States
  Country Code: US
  Time Zone: America/Los_Angeles
  Region: California
  City: San Francisco
  Latitude: 37.775
  Longitude: -122.419
- #11: 26.1 ms
  IP Address: 68.86.94.242
  Hostname: he-0-12-0-0-ar01.pontiac.mi.michigan.comcast.net
  AS Number: AS7922
  AS Name: Comcast Cable Communications, Inc.
  Country Name: United States
  Country Code: US
  Time Zone: America/Los_Angeles
  Region: California
  City: San Francisco
  Latitude: 37.775
  Longitude: -122.419
- #12: 29.0 ms
  IP Address: 162.151.20.173
  Hostname: te-0-8-0-7-ar01.taylor.mi.michigan.comcast.net
  AS Number: AS7922
  AS Name: Comcast Cable Communications, Inc.
  Country Name: United States
  Country Code: US
- #13: 26.9 ms
  IP Address: 68.85.223.185
  Hostname: te-7-1-ur02.ypwest.mi.michigan.comcast.net
  AS Number: AS7922
  AS Name: Comcast Cable Communications, Inc.
  Country Name: United States
  Country Code: US


-- 
 Jason Hellenthal
 Voice: 95.30.17.6/616
 JJH48-ARIN

 On Jun 15, 2014, at 20:20, Michael Clark mikeal.cl...@gmail.com wrote:
 
 Well my routing isn't nearly that bad.  I haven't been able to get 
 confirmation but support said they are probably just routing around a problem 
 and they can't get any direct feedback form network engineers. 
 
 I should get an update tomorrow hopefully.  I'm also seeing some bandwidth 
 issues on charters internal network.  Something must be going on.
 
 Best to have up and go get some Bells :)
 
 Sent from my iPhone
 
 On Jun 15, 2014, at 7:10 PM, Rusty Dekema rdek...@gmail.com wrote:
 
 Are you still seeing odd routing with Charter in Wisconsin? Charter's 
 routing in Michigan seems to be going pretty crazy at the moment as well. 
 
 The following traceroute is from a Charter residential line* in Kalamazoo MI 
 to a Comcast business (DOCSIS) line in Ypsilanti MI, by way of several 
 unknown hops, some of which are in RFC 1918 space, Sprintlink possibly in 
 Fort Worth TX, another unknown hop, then Comcast Dallas TX, Comcast Marietta 
 GA, Comcast Ashburn VA, then finally Comcast MI. Needless to say, this is 
 not the normal route:
 
http://pastebin.com/9CKmea6M
 
 Tracing the same route but in the other direction also yields odd results. 
 The route proceeds normally to a Comcast ibone router in 350 E. Cermak 
 (Chicago IL), but the very next hop after that router is the public IP of 
 the Charter service in Kalamazoo MI as follows:
 
http://pastebin.com/VCCgnUsn
 
 For what it's worth, if anyone could explain to me what might cause that 
 behavior (between hops 8 and 9), I would really appreciate the knowledge.
 
 The routing between that same Charter residential service and a 
 Merit/Michnet endpoint in southeast Michigan is also odd, taking a detour 
 through Virginia [xe-8-3-0.1018.asbn0.tr-cps.internet2.edu (198.71.47.25)], 
 which it does not normally do. The routing in that case does appear to be 
 the same regardless of which side you initiate the traceroute from.
 
 Cheers,
 Rusty Dekema
 
 
 * The Charter residential line's IP address is currently reverse resolving 
 to a Charter DHCP pool in Bay City, MI, which is over 100 miles from 
 Kalamazoo. This is also unusual. The Charter service in question is now and 
 has 

Re: Can anyone check this routing against Charter in WI?

2014-06-14 Thread Shawn L
It seems ok from here

traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets

 4  dtr02rhnlwi-bue-1.rhnl.wi.charter.com (96.34.16.250)  20.843 ms  21.236
ms  21.616 ms
 5  crr02euclwi-bue-7.eucl.wi.charter.com (96.34.17.32)  27.662 ms  36.047
ms  35.623 ms
 6  bbr02euclwi-bue-4.eucl.wi.charter.com (96.34.2.6)  29.236 ms  20.299
ms  22.945 ms
 7  bbr01chcgil-bue-1.chcg.il.charter.com (96.34.0.9)  42.318 ms  41.481
ms  41.870 ms
 8  prr01chcgil-bue-2.chcg.il.charter.com (96.34.3.9)  38.591 ms  39.788
ms  39.778 ms
 9  96-34-152-30.static.unas.mo.charter.com (96.34.152.30)  38.984 ms
38.960 ms  39.340 ms
10  209.85.244.3 (209.85.244.3)  37.632 ms 209.85.244.1 (209.85.244.1)
37.215 ms  36.797 ms
11  209.85.254.238 (209.85.254.238)  44.062 ms 72.14.237.133
(72.14.237.133)  44.463 ms 209.85.254.240 (209.85.254.240)  47.027 ms
12  72.14.238.104 (72.14.238.104)  49.036 ms 72.14.232.141 (72.14.232.141)
52.766 ms 209.85.248.214 (209.85.248.214)  50.605 ms
13  216.239.46.193 (216.239.46.193)  47.927 ms  47.469 ms 216.239.43.217
(216.239.43.217)  49.303 ms
14  * * *
15  google-public-dns-a.google.com (8.8.8.8)  51.746 ms  52.841 ms  48.300
ms



On Sat, Jun 14, 2014 at 1:01 PM, Mikeal Clark mikeal.cl...@gmail.com
wrote:

 Hoping someone auditing the list can provide some insight or a back
 channel support option.

 I started having some good latency spikes last night, which have
 continued this morning, so I finally took a look at things and I am
 seeing a lot more routing than I expected.  Support is telling me this
 is normal but I don't remember this many replies on traceroute.  My
 speeds are about 1/5 the normal as well this morning and seeing some
 dropped packets even using a test sight inside Charter's network.
 This is just business cable so my support options are pretty limited.

 410 ms14 ms13 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   518 ms11 ms17 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   612 ms11 ms11 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   717 ms11 ms11 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   813 ms18 ms18 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   919 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1030 ms22 ms35 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1123 ms22 ms43 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1222 ms34 ms19 ms  bbr01euclwi-bue-5.eucl.wi.charter.com
 [96.34.0.6]
  1334 ms30 ms38 ms
 bbr01stcdmn-tge-0-0-0-3.stcd.mn.charter.com [96.34.0.115]
  1442 ms43 ms52 ms  65.46.47.77
  1578 ms78 ms92 ms  ae1d0.mcr2.minneapolis-mn.us.xo.net
 [216.156.1.86]
  1693 ms82 ms82 ms  vb1711.rar3.denver-co.us.xo.net
 [216.156.0.173]
  1781 ms95 ms82 ms  te-3-0-0.rar3.sanjose-ca.us.xo.net
 [207.88.12.58]
  1883 ms82 ms98 ms  207.88.14.226.ptr.us.xo.net
 [207.88.14.226]
  1981 ms78 ms78 ms  216.156.84.6.ptr.us.xo.net [216.156.84.6]
  2077 ms78 ms88 ms
 xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30]
  2186 ms78 ms78 ms  te1-8.csrt-agg02.prod1.netflix.com
 [69.53.225.10]
  2279 ms78 ms82 ms  www.trynetflix.com [69.53.236.17]

   412 ms11 ms 8 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   517 ms10 ms12 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   611 ms 9 ms15 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   715 ms18 ms18 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   816 ms14 ms11 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   920 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1022 ms22 ms18 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1118 ms22 ms22 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1235 ms30 ms31 ms  bbr01chcgil-bue-1.chcg.il.charter.com
 [96.34.0.9]
  1327 ms27 ms27 ms  prr01chcgil-bue-2.chcg.il.charter.com
 [96.34.3.9]
  1427 ms27 ms27 ms
 96-34-152-30.static.unas.mo.charter.com [96.34.152.30]
  1529 ms32 ms27 ms  209.85.244.1
  1627 ms27 ms28 ms  209.85.254.238
  1754 ms40 ms40 ms  209.85.248.214
  1838 ms40 ms38 ms  216.239.43.217
  19 *** Request timed out.
  2044 ms40 ms40 ms  google-public-dns-a.google.com [8.8.8.8]



Re: Can anyone check this routing against Charter in WI?

2014-06-14 Thread Mikeal Clark
Thanks Shawn.  That is more along the lines of what I expected to see.

On Sat, Jun 14, 2014 at 12:04 PM, Shawn L sha...@up.net wrote:
 It seems ok from here

 traceroute 8.8.8.8
 traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets

  4  dtr02rhnlwi-bue-1.rhnl.wi.charter.com (96.34.16.250)  20.843 ms  21.236
 ms  21.616 ms
  5  crr02euclwi-bue-7.eucl.wi.charter.com (96.34.17.32)  27.662 ms  36.047
 ms  35.623 ms
  6  bbr02euclwi-bue-4.eucl.wi.charter.com (96.34.2.6)  29.236 ms  20.299
 ms  22.945 ms
  7  bbr01chcgil-bue-1.chcg.il.charter.com (96.34.0.9)  42.318 ms  41.481
 ms  41.870 ms
  8  prr01chcgil-bue-2.chcg.il.charter.com (96.34.3.9)  38.591 ms  39.788
 ms  39.778 ms
  9  96-34-152-30.static.unas.mo.charter.com (96.34.152.30)  38.984 ms
 38.960 ms  39.340 ms
 10  209.85.244.3 (209.85.244.3)  37.632 ms 209.85.244.1 (209.85.244.1)
 37.215 ms  36.797 ms
 11  209.85.254.238 (209.85.254.238)  44.062 ms 72.14.237.133
 (72.14.237.133)  44.463 ms 209.85.254.240 (209.85.254.240)  47.027 ms
 12  72.14.238.104 (72.14.238.104)  49.036 ms 72.14.232.141 (72.14.232.141)
 52.766 ms 209.85.248.214 (209.85.248.214)  50.605 ms
 13  216.239.46.193 (216.239.46.193)  47.927 ms  47.469 ms 216.239.43.217
 (216.239.43.217)  49.303 ms
 14  * * *
 15  google-public-dns-a.google.com (8.8.8.8)  51.746 ms  52.841 ms  48.300
 ms



 On Sat, Jun 14, 2014 at 1:01 PM, Mikeal Clark mikeal.cl...@gmail.com
 wrote:

 Hoping someone auditing the list can provide some insight or a back
 channel support option.

 I started having some good latency spikes last night, which have
 continued this morning, so I finally took a look at things and I am
 seeing a lot more routing than I expected.  Support is telling me this
 is normal but I don't remember this many replies on traceroute.  My
 speeds are about 1/5 the normal as well this morning and seeing some
 dropped packets even using a test sight inside Charter's network.
 This is just business cable so my support options are pretty limited.

 410 ms14 ms13 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   518 ms11 ms17 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   612 ms11 ms11 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   717 ms11 ms11 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   813 ms18 ms18 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   919 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1030 ms22 ms35 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1123 ms22 ms43 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1222 ms34 ms19 ms  bbr01euclwi-bue-5.eucl.wi.charter.com
 [96.34.0.6]
  1334 ms30 ms38 ms
 bbr01stcdmn-tge-0-0-0-3.stcd.mn.charter.com [96.34.0.115]
  1442 ms43 ms52 ms  65.46.47.77
  1578 ms78 ms92 ms  ae1d0.mcr2.minneapolis-mn.us.xo.net
 [216.156.1.86]
  1693 ms82 ms82 ms  vb1711.rar3.denver-co.us.xo.net
 [216.156.0.173]
  1781 ms95 ms82 ms  te-3-0-0.rar3.sanjose-ca.us.xo.net
 [207.88.12.58]
  1883 ms82 ms98 ms  207.88.14.226.ptr.us.xo.net
 [207.88.14.226]
  1981 ms78 ms78 ms  216.156.84.6.ptr.us.xo.net [216.156.84.6]
  2077 ms78 ms88 ms
 xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30]
  2186 ms78 ms78 ms  te1-8.csrt-agg02.prod1.netflix.com
 [69.53.225.10]
  2279 ms78 ms82 ms  www.trynetflix.com [69.53.236.17]

   412 ms11 ms 8 ms
 dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
   517 ms10 ms12 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
 [96.34.30.17]
   611 ms 9 ms15 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
 [96.34.24.56]
   715 ms18 ms18 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
 [96.34.30.19]
   816 ms14 ms11 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
 [96.34.19.144]
   920 ms14 ms15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
 [96.34.20.8]
  1022 ms22 ms18 ms  crr02euclwi-bue-6.eucl.wi.charter.com
 [96.34.22.240]
  1118 ms22 ms22 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
 [96.34.2.6]
  1235 ms30 ms31 ms  bbr01chcgil-bue-1.chcg.il.charter.com
 [96.34.0.9]
  1327 ms27 ms27 ms  prr01chcgil-bue-2.chcg.il.charter.com
 [96.34.3.9]
  1427 ms27 ms27 ms
 96-34-152-30.static.unas.mo.charter.com [96.34.152.30]
  1529 ms32 ms27 ms  209.85.244.1
  1627 ms27 ms28 ms  209.85.254.238
  1754 ms40 ms40 ms  209.85.248.214
  1838 ms40 ms38 ms  216.239.43.217
  19 *** Request timed out.
  2044 ms40 ms40 ms  google-public-dns-a.google.com [8.8.8.8]