Re: xfinity not working

2023-10-11 Thread Delong.com via NANOG
XFINITY will send you bursts of other peoples data constantly.

That’s the nature of CMTS, it’s a broadcast network, acts like one giant 
ethernet.

Owen


> On Oct 11, 2023, at 15:00, William Herrin  wrote:
> 
> On Wed, Oct 11, 2023 at 12:32 PM Delong.com  wrote:
>> Nope… My Surfboard 8611 has that (just Cable<->single ethernet port).
> 
> Cool. The models I have only bridge.
> 
> 
>> The SRX-340 provides a backup simple network (SRX LAN ->NAT->$CABLECO) in 
>> case things go wrong with the (usually more reliable multi-homed) network. (
> 
> Yeah, that's why I've been messing with Xfinity this week. I've been
> stalling since I moved in last year, waiting to see how long
> Centurylink fiber would work flawlessly enough that I didn't need a
> second carrier. Last year I got a hold of some cable modems, made sure
> I could reach the Xfinity activation service, and then I set it aside.
> I figured that in a pinch I could do Internet off my phone long enough
> to plug everything back in and get Xfinity up and running.
> 
> After the glitch a couple weeks ago when Centurylink sent me bursts of
> other peoples' data for a day or so, I figured it was time to put a
> second provider back in my mix. Imagine my surprise this week when I
> went ahead and bought service, went back to the activation page, and
> it didn't work.
> 
> Regards,
> Bill Herrin
> 
> 
> -- 
> William Herrin
> b...@herrin.us
> https://bill.herrin.us/



Re: xfinity not working

2023-10-11 Thread William Herrin
On Wed, Oct 11, 2023 at 12:32 PM Delong.com  wrote:
> Nope… My Surfboard 8611 has that (just Cable<->single ethernet port).

Cool. The models I have only bridge.


> The SRX-340 provides a backup simple network (SRX LAN ->NAT->$CABLECO) in 
> case things go wrong with the (usually more reliable multi-homed) network. (

Yeah, that's why I've been messing with Xfinity this week. I've been
stalling since I moved in last year, waiting to see how long
Centurylink fiber would work flawlessly enough that I didn't need a
second carrier. Last year I got a hold of some cable modems, made sure
I could reach the Xfinity activation service, and then I set it aside.
I figured that in a pinch I could do Internet off my phone long enough
to plug everything back in and get Xfinity up and running.

After the glitch a couple weeks ago when Centurylink sent me bursts of
other peoples' data for a day or so, I figured it was time to put a
second provider back in my mix. Imagine my surprise this week when I
went ahead and bought service, went back to the activation page, and
it didn't work.

Regards,
Bill Herrin


-- 
William Herrin
b...@herrin.us
https://bill.herrin.us/


Re: xfinity not working

2023-10-11 Thread Delong.com via NANOG



> On Oct 11, 2023, at 11:34, William Herrin  wrote:
> 
> On Wed, Oct 11, 2023 at 11:12 AM Delong.com  wrote:
>> There are still some knobs…
>> 
>> e.g. bridge mode or not (usually)
> 
> I'm guessing that's only if there's a built-in wifi router. My grand
> experience with cable modems counts to exactly two brands and four
> models, but in each case the model without wifi was solely a bridge.
> The knobs, as such, were: change the password and reboot the modem.
> 

Nope… My Surfboard 8611 has that (just Cable<->single ethernet port).

In non-bridge mode, it acts as a NAT router between the ethernet port and the 
single address dropped on the modem by the $CABLECO DHCP server.

In bridge mode, it passes my packets to the $CABLECO DHCP server.

Since I have business service, I’m able to use that to actually get DHCP 
addresses on multiple devices.

In my case, that’s a pair of MX-240s and an SRX-340.

The SRX-340 provides a backup simple network (SRX LAN ->NAT->$CABLECO) in case 
things go wrong with the (usually more reliable multi-homed) network. (This was 
quick and easy to set up and helped keep the family off my back while 
troubleshooting the transition to the bigger upgrades).

The MX-240s each also have a connection to Ridge Wireless and there are GRE 
tunnels from each via Ridge and Comcast to each of:
+   MX-240 at HE FMT2
+   VM/FRR based router at 55 South Market (San Jose)
+   Act USA in Las Vegas

BGP and traffic flow over the tunnels (BGP is loopback to loopback for FMT2 and 
55 S Market, direct EBGP peering to Act USA).

Owen



Re: xfinity not working

2023-10-11 Thread Michael Thomas



On 10/11/23 11:34 AM, William Herrin wrote:

On Wed, Oct 11, 2023 at 11:12 AM Delong.com  wrote:

There are still some knobs…

e.g. bridge mode or not (usually)

I'm guessing that's only if there's a built-in wifi router. My grand
experience with cable modems counts to exactly two brands and four
models, but in each case the model without wifi was solely a bridge.
The knobs, as such, were: change the password and reboot the modem.


I thought that bridge was the DOCSIS model. Is there a choice these 
days? Back when I was actually working with this, the expectation is the 
modem was pretty dumb and not accessible to the user. It would tftp its 
config from the MSO and that was that.


Mike



Re: xfinity not working

2023-10-11 Thread William Herrin
On Wed, Oct 11, 2023 at 11:12 AM Delong.com  wrote:
> There are still some knobs…
>
> e.g. bridge mode or not (usually)

I'm guessing that's only if there's a built-in wifi router. My grand
experience with cable modems counts to exactly two brands and four
models, but in each case the model without wifi was solely a bridge.
The knobs, as such, were: change the password and reboot the modem.

Regards,
Bill Herrin


-- 
William Herrin
b...@herrin.us
https://bill.herrin.us/


Re: xfinity not working

2023-10-11 Thread Delong.com via NANOG
There are still some knobs…

e.g. bridge mode or not (usually)

Owen


> On Oct 10, 2023, at 23:01, William Herrin  wrote:
> 
> On Tue, Oct 10, 2023 at 6:07 PM Al Whaley  wrote:
>> My understanding is that the internal web page in the consumer modems is
>> gone.  App or nothing.
> 
> With xfinity, when you plug it a "non-activated" modem, you get a
> walled garden where you can connect to some of their web servers for
> the purpose of linking your modem with your account. Except, as noted,
> it's not presently in good working order..
> 
> And anyway, I brought my own modem which has an internal web server
> and a handful of pages. Mostly status. Since it's the cable modem only
> (no wifi), there aren't any user-level knobs to turn.
> 
> Regards,
> Bill Herrin
> 
> -- 
> William Herrin
> b...@herrin.us
> https://bill.herrin.us/



Re: xfinity not working

2023-10-11 Thread William Herrin
On Tue, Oct 10, 2023 at 6:07 PM Al Whaley  wrote:
> My understanding is that the internal web page in the consumer modems is
> gone.  App or nothing.

With xfinity, when you plug it a "non-activated" modem, you get a
walled garden where you can connect to some of their web servers for
the purpose of linking your modem with your account. Except, as noted,
it's not presently in good working order..

And anyway, I brought my own modem which has an internal web server
and a handful of pages. Mostly status. Since it's the cable modem only
(no wifi), there aren't any user-level knobs to turn.

Regards,
Bill Herrin

-- 
William Herrin
b...@herrin.us
https://bill.herrin.us/


Re: xfinity not working

2023-10-11 Thread William Herrin
On Tue, Oct 10, 2023 at 6:36 PM Crist Clark  wrote:
> I had a forced modem upgrade with them earlier this year. I vaguely recall it 
> was not without some frustration, but I managed to get it done.
>
> I don’t seem to have a problem logging in at
> https://login.xfinity.com/login
> Is it transient or still persisting for you?

Howdy,

http://www.xfinity.net/activate only responds if you're on an
unactivated cable modem connected to xfinity.

https://login.xfinity.com/login only works if you're not.

And neither one particularly works with Firefox. It's chrome all the way down.


I gave up and installed the app. User name, password, cable modem's
mac address. And now it's activated.


I know it's bad form to bring this sort of thing to NANOG, but come on
guys: get your act together.

Regards,
Bill Herrin




-- 
William Herrin
b...@herrin.us
https://bill.herrin.us/


Re: xfinity not working

2023-10-10 Thread Al Whaley
My understanding is that the internal web page in the consumer modems is 
gone.  App or nothing.


I don't think the options one could set from the web login are there 
anymore either, though I haven't bothered to confirm that myself.


Gotta love it.

The business modems still have internal web pages.  Maybe they're next?

Therefore your experience is nominal.

On 10/10/2023 15:26, William Herrin wrote:

Howdy,

Wondering if any of the folks from Xfinity have tried activating
internet service with their own modem and without installing a mobile
phone app any time in the recent past. It doesn't work. It just
doesn't work.

http://www.xfinity.net/activate  ->
https://idm.xfinity.com/myaccount/account-selector?execution=e4s1  ->
https://login.xfinity.com/login

Access Denied
You don't have permission to access "http://login.xfinity.com/login?;
on this server.

Regards,
Bill Herrin



Re: xfinity not working

2023-10-10 Thread Crist Clark
I had a forced modem upgrade with them earlier this year. I vaguely recall
it was not without some frustration, but I managed to get it done.

I don’t seem to have a problem logging in at
https://login.xfinity.com/login
Is it transient or still persisting for you?


On Tue, Oct 10, 2023 at 5:07 PM Delong.com via NANOG 
wrote:

> I didn’t have a problem with it a couple of months ago, but that was when
> I installed Comcast Business, so likely a different user experience from
> residential. I had to call them on the phone to turn off my residential
> after the business install was completed and operational.
>
> Owen
>
>
> > On Oct 10, 2023, at 15:26, William Herrin  wrote:
> >
> > Howdy,
> >
> > Wondering if any of the folks from Xfinity have tried activating
> > internet service with their own modem and without installing a mobile
> > phone app any time in the recent past. It doesn't work. It just
> > doesn't work.
> >
> > http://www.xfinity.net/activate  ->
> > https://idm.xfinity.com/myaccount/account-selector?execution=e4s1  ->
> > https://login.xfinity.com/login
> >
> > Access Denied
> > You don't have permission to access "http://login.xfinity.com/login?;
> > on this server.
> >
> > Regards,
> > Bill Herrin
> >
> > --
> > William Herrin
> > b...@herrin.us
> > https://bill.herrin.us/
>
>
>


Re: xfinity not working

2023-10-10 Thread Delong.com via NANOG
I didn’t have a problem with it a couple of months ago, but that was when I 
installed Comcast Business, so likely a different user experience from 
residential. I had to call them on the phone to turn off my residential after 
the business install was completed and operational.

Owen


> On Oct 10, 2023, at 15:26, William Herrin  wrote:
> 
> Howdy,
> 
> Wondering if any of the folks from Xfinity have tried activating
> internet service with their own modem and without installing a mobile
> phone app any time in the recent past. It doesn't work. It just
> doesn't work.
> 
> http://www.xfinity.net/activate  ->
> https://idm.xfinity.com/myaccount/account-selector?execution=e4s1  ->
> https://login.xfinity.com/login
> 
> Access Denied
> You don't have permission to access "http://login.xfinity.com/login?;
> on this server.
> 
> Regards,
> Bill Herrin
> 
> -- 
> William Herrin
> b...@herrin.us
> https://bill.herrin.us/