Re: Problems with bug reporting

[Dave Higton]

In message <0ed03b1555.andrew-...@waitrose.com>
  Andrew Pinder  wrote:

>I installed CI #3000 on an ARMini running RO5.22.  I used Google to 
>search for "Jordan souvenirs".  The fifth link was to Lonely Planet. 
>www.lonelyplanet.com/jordan/shopping/souvenir-gifts Clicking on it 
>caused a crash with "Please attach log file" etc.  Using the
>bug tracker proved tricky as it wouldn't upload the log file: "Failed 
>to open/read local data from file/application".  So I'm reporting it 
>here.
>
>It's a reproducible bug.

I've reproduced the crash.  It appears to be the same as bug 2367, so
I've added a note and the resulting log file.

I don't understand why you were unable to upload the log file.  It
works every time for me.  I did it just now with CI#3000.

The bug appears to be caused by stacking a null node.  The next bit
of code attempts to use the node and thus causes a null reference.

Dave


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Re: Problems with bug reporting

[Dave Higton]

In message 
  Peter Young  wrote:

>On 20 Oct 2015  Harriet Bazley  
>wrote:
>
>> On 20 Oct 2015 as I do recall,
>>   Andrew Pinder  wrote:
>
>>> In message <2682a91555.davem...@my.inbox.com>
>>>  on 20 Oct 2015 Dave Higton  wrote:
>
>> [snip]
>
 I don't understand why you were unable to upload the log file.  It
 works every time for me.  I did it just now with CI#3000.
>>>
>>> Maybe because I was doing it with NetSurf itself on this ARMini rather
>>> than via a PC?
>>>
>> I successfully uploaded a log file this morning using Netsurf on Iyonix -
>> must have been something more local to you :-(
>
>Or is it the problem that I've come across in the past, that the bug 
>reporter wouldn't accept an attachment over a certain size? Since I 
>came across this, I've always send the logfile in a zip.

It should be normal practice to send it zipped.

Anyway, a fix has just been checked in for bug 2367.

Dave


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Re: Problems with bug reporting

[Harriet Bazley]

On 20 Oct 2015 as I do recall,
  Andrew Pinder  wrote:

> In message <2682a91555.davem...@my.inbox.com>
>  on 20 Oct 2015 Dave Higton  wrote:

[snip]

> > I don't understand why you were unable to upload the log file.  It
> > works every time for me.  I did it just now with CI#3000.
>
> Maybe because I was doing it with NetSurf itself on this ARMini rather
> than via a PC?
>
I successfully uploaded a log file this morning using Netsurf on Iyonix -
must have been something more local to you :-(


-- 
Harriet Bazley ==  Loyaulte me lie ==

He who laughs last probably doesn't understand the joke.

Re: Problems with bug reporting

[Peter Young]

On 20 Oct 2015  Harriet Bazley  
wrote:

> On 20 Oct 2015 as I do recall,
>   Andrew Pinder  wrote:

>> In message <2682a91555.davem...@my.inbox.com>
>>  on 20 Oct 2015 Dave Higton  wrote:

> [snip]

>>> I don't understand why you were unable to upload the log file.  It
>>> works every time for me.  I did it just now with CI#3000.
>>
>> Maybe because I was doing it with NetSurf itself on this ARMini rather
>> than via a PC?
>>
> I successfully uploaded a log file this morning using Netsurf on Iyonix -
> must have been something more local to you :-(

Or is it the problem that I've come across in the past, that the bug 
reporter wouldn't accept an attachment over a certain size? Since I 
came across this, I've always send the logfile in a zip.

Maybe out-of-date, but this certainly got round the problem a while 
ago.

Best wishes,

Peter.

-- 
Peter Young (zfc Os) and family
Prestbury, Cheltenham, Glos. GL52, England
http://pnyoung.orpheusweb.co.uk
pnyo...@ormail.co.uk

Re: Problems with bug reporting

[Andrew Pinder]

In message <2682a91555.davem...@my.inbox.com>
 on 20 Oct 2015 Dave Higton  wrote:

> I've reproduced the crash.  It appears to be the same as bug 2367, so
> I've added a note and the resulting log file.

Thanks

> I don't understand why you were unable to upload the log file.  It
> works every time for me.  I did it just now with CI#3000.

Maybe because I was doing it with NetSurf itself on this ARMini rather 
than via a PC?


-- 
Andrew Pinder

Re: Problems with bug reporting

[Dave Higton]

In message <782eae1555.andrew-...@waitrose.com>
  Andrew Pinder  wrote:

>In message <2682a91555.davem...@my.inbox.com>
> on 20 Oct 2015 Dave Higton  wrote:
>
>> I've reproduced the crash.  It appears to be the same as bug 2367, so
>> I've added a note and the resulting log file.
>
>Thanks
>
>> I don't understand why you were unable to upload the log file.  It
>> works every time for me.  I did it just now with CI#3000.
>
>Maybe because I was doing it with NetSurf itself on this ARMini rather 
>than via a PC?

Like I said, I uploaded the file today using CI#3000.  That's on an
Iyonix running RO 5.22.  Netsurf works perfectly well with Mantis
for me - and for numerous others too.

Dave


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Re: Problems with bug reporting

[Andrew Pinder]

In message <358bb81555.davem...@my.inbox.com>
 on 20 Oct 2015 Dave Higton  wrote:

> In message 
>   Peter Young  wrote:

>>On 20 Oct 2015  Harriet Bazley 
>>wrote:
>>
>>> On 20 Oct 2015 as I do recall,
>>>   Andrew Pinder  wrote:
>>
 In message <2682a91555.davem...@my.inbox.com>
  on 20 Oct 2015 Dave Higton  wrote:
>>
>>> [snip]
>>
> I don't understand why you were unable to upload the log file.  It
> works every time for me.  I did it just now with CI#3000.

 Maybe because I was doing it with NetSurf itself on this ARMini rather
 than via a PC?

>>> I successfully uploaded a log file this morning using Netsurf on Iyonix -
>>> must have been something more local to you :-(
>>
>>Or is it the problem that I've come across in the past, that the bug
>>reporter wouldn't accept an attachment over a certain size? Since I
>>came across this, I've always send the logfile in a zip.

> It should be normal practice to send it zipped.

> Anyway, a fix has just been checked in for bug 2367.

The file my machine generated from a fresh load of NetSurf was only 
127k.

Next time I have a bug report I will try sending it from my Iyonix.


Regards

Andrew
-- 
Andrew Pinder