[OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install

2009-02-26 Thread Frances Dean McNamara
Because we were getting the below error whenever we tried to Add or Edit items 
on our RH install, Dale did an Ubuntu install on another test box.  We are able 
to get to Vandelay there but are still getting an error trying to Add items.  
Similar to:

[2009-02-18 15:34:11] open-ils.cat 
[WARN:1436:Transport.pm:130:1234980139132830] Bogus JSON data: 
[{__c:osrfMessage,__p:{threadTrace:1,locale:en-us,type:REQUEST,payload:{__c:osrfMethod,__p:{method:open-ils.cat.asset.copy.fleshed.batch.update,params:[7587af611fd2d7963ac07f3689d49448,[{__c:acp,__p:[1,1,null,null,null,null,555,7,null,4,null,t,null,null,null,null,0,0,null,null,null,null,2,t,-1,2,101,t,0,f,5]}],true]]
[2009-02-18 15:34:11] open-ils.cat 
[INFO:1436:AppSession.pm:506:1234980139132830] AppSession sending STATUS to 
open...@public.localhost/1234980139_libopen.uchicago.edu_1234980139.999201_1328 
with threadTrace [0]
[2009-02-18 15:34:11] open-ils.cat 
[WARN:1436:UnixServer.pm:105:1234980139132830] Did not receive AppSession from 
transport handler, returning...
[2009-02-18


We installed, and used the default setups, I logged on as a BR1 workstation, 
using admin user.  It let me manually add a bib, add a volume but when I got 
the Item Attributes and tried to Create the item, it fails.  This leads me to 
believe there is some piece of permissions or other setups that is not in the 
defaults and needs to be done before this can work.  Any clue as to what?

We were getting  a message before the one above about:

[2009-02-18 15:34:09] open-ils.actor [INFO:6528:Event.pm:26:1234980139132722] 
Returning non-success event object: ACTOR_USER_NOT_FOUND


And it seemed to be looking for an id=0 before that:

open-ils.cstore 2009-02-18 15:34:09 
[DEBG:6313:oils_cstore.c:2660:1234980139132722] open-ils.cstore returned no 
results for query SELECT  au.active, au.alert_message, au.barred, 
au.billing_address, au.card, au.claims_returned_count, au.create_date, 
au.credit_forward_balance, au.day_phone, au.dob, au.email, 
au.evening_phone, au.expire_date, au.family_name, au.first_given_name, 
au.home_ou, au.id, au.ident_type, au.ident_type2, au.ident_value, 
au.ident_value2, au.last_xact_id, au.mailing_address, 
au.master_account, au.net_access_level, au.other_phone, au.passwd, 
au.photo_url, au.prefix, au.profile, au.second_given_name, 
au.standing, au.suffix, au.super_user, au.usrgroup, au.usrname, 
au.deleted FROM actor.usr AS au WHERE au.id = 0;

There is not actor.usr where id=0   since admin is the first usr and it has an 
id of 1

We have 2 installs and get an error trying to add or edit items on both.  Any 
ideas?

Frances McNamara
University of Chicago


Re: [OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install

2009-02-26 Thread Bill Erickson
On Thu, Feb 26, 2009 at 10:11 AM, Frances Dean McNamara 
fdmcn...@uchicago.edu wrote:

  Because we were getting the below error whenever we tried to Add or Edit
 items on our RH install, Dale did an Ubuntu install on another test box.  We
 are able to get to Vandelay there but are still getting an error trying to
 Add items.  Similar to:



 [2009-02-18 15:34:11] open-ils.cat
 [WARN:1436:Transport.pm:130:1234980139132830] Bogus JSON data:
 [{__c:osrfMessage,__p:{threadTrace:1,locale:en-us,type:REQUEST,payload:{__c:osrfMethod,__p:{method:open-ils.cat.asset.copy.fleshed.batch.update,params:[7587af611fd2d7963ac07f3689d49448,[{__c:acp,__p:[1,1,null,null,null,null,555,7,null,4,null,t,null,null,null,null,0,0,null,null,null,null,2,t,-1,2,101,t,0,f,5]}],true]]

 [2009-02-18 15:34:11] open-ils.cat
 [INFO:1436:AppSession.pm:506:1234980139132830] AppSession sending STATUS to
 open...@public.localhost/1234980139_libopen.uchicago.edu_1234980139.999201_1328
 with threadTrace [0]

 [2009-02-18 15:34:11] open-ils.cat
 [WARN:1436:UnixServer.pm:105:1234980139132830] Did not receive AppSession
 from transport handler, returning...

 [2009-02-18


For this error, could you try applying the following patches to the OpenSRF
Perl JSON code?
http://svn.open-ils.org/trac/OpenSRF/changeset/1665
and
http://svn.open-ils.org/trac/OpenSRF/changeset/1667

Alternatively, you could install the latest OpenSRF 1.0 branch.



 We installed, and used the default setups, I logged on as a BR1
 workstation, using admin user.  It let me manually add a bib, add a volume
 but when I got the Item Attributes and tried to Create the item, it fails.
 This leads me to believe there is some piece of permissions or other setups
 that is not in the defaults and needs to be done before this can work.  Any
 clue as to what?



 We were getting  a message before the one above about:



 [2009-02-18 15:34:09] open-ils.actor
 [INFO:6528:Event.pm:26:1234980139132722] Returning non-success event object:
 ACTOR_USER_NOT_FOUND





 And it seemed to be looking for an id=0 before that:



 open-ils.cstore 2009-02-18 15:34:09
 [DEBG:6313:oils_cstore.c:2660:1234980139132722] open-ils.cstore returned no
 results for query SELECT  au.active, au.alert_message, au.barred,
 au.billing_address, au.card, au.claims_returned_count,
 au.create_date, au.credit_forward_balance, au.day_phone, au.dob,
 au.email, au.evening_phone, au.expire_date, au.family_name,
 au.first_given_name, au.home_ou, au.id, au.ident_type,
 au.ident_type2, au.ident_value, au.ident_value2, au.last_xact_id,
 au.mailing_address, au.master_account, au.net_access_level,
 au.other_phone, au.passwd, au.photo_url, au.prefix, au.profile,
 au.second_given_name, au.standing, au.suffix, au.super_user,
 au.usrgroup, au.usrname, au.deleted FROM actor.usr AS au WHERE
 au.id = 0;



 There is not actor.usr where id=0   since admin is the first usr and it has
 an id of 1



 We have 2 installs and get an error trying to add or edit items on both.
 Any ideas?


Would it be possible to get the entire osrfsys logfile output for this
action at debug level (zip'd attachment or posted somewhere)?  The simplest
way to trim the output is to grep for the log trace, which is the last chunk
of numbers between the [] in the log output.  In your example above, that's
1234980139132722.

-b



-- 
Bill Erickson
| VP, Software Development  Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: erick...@esilibrary.com
| web: http://esilibrary.com


Re: [OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install

2009-02-26 Thread Frances Dean McNamara
Thanks.  We can do that.  I will talk to Dale about applying the patches.

I’m assuming we should do that first, then look for the problem and send the 
log files.  Frances

From: open-ils-dev-boun...@list.georgialibraries.org 
[mailto:open-ils-dev-boun...@list.georgialibraries.org] On Behalf Of Bill 
Erickson
Sent: Thursday, February 26, 2009 10:22 AM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install


On Thu, Feb 26, 2009 at 10:11 AM, Frances Dean McNamara 
fdmcn...@uchicago.edumailto:fdmcn...@uchicago.edu wrote:

Because we were getting the below error whenever we tried to Add or Edit items 
on our RH install, Dale did an Ubuntu install on another test box.  We are able 
to get to Vandelay there but are still getting an error trying to Add items.  
Similar to:



[2009-02-18 15:34:11] open-ils.cat 
[WARN:1436:Transport.pm:130:1234980139132830] Bogus JSON data: 
[{__c:osrfMessage,__p:{threadTrace:1,locale:en-us,type:REQUEST,payload:{__c:osrfMethod,__p:{method:open-ils.cat.asset.copy.fleshed.batch.update,params:[7587af611fd2d7963ac07f3689d49448,[{__c:acp,__p:[1,1,null,null,null,null,555,7,null,4,null,t,null,null,null,null,0,0,null,null,null,null,2,t,-1,2,101,t,0,f,5]}],true]]

[2009-02-18 15:34:11] open-ils.cat 
[INFO:1436:AppSession.pm:506:1234980139132830] AppSession sending STATUS to 
open...@public.localhost/1234980139_libopen.uchicago.edu_1234980139.999201_1328 
with threadTrace [0]

[2009-02-18 15:34:11] open-ils.cat 
[WARN:1436:UnixServer.pm:105:1234980139132830] Did not receive AppSession from 
transport handler, returning...

[2009-02-18

For this error, could you try applying the following patches to the OpenSRF 
Perl JSON code?
http://svn.open-ils.org/trac/OpenSRF/changeset/1665
and
http://svn.open-ils.org/trac/OpenSRF/changeset/1667

Alternatively, you could install the latest OpenSRF 1.0 branch.



We installed, and used the default setups, I logged on as a BR1 workstation, 
using admin user.  It let me manually add a bib, add a volume but when I got 
the Item Attributes and tried to Create the item, it fails.  This leads me to 
believe there is some piece of permissions or other setups that is not in the 
defaults and needs to be done before this can work.  Any clue as to what?



We were getting  a message before the one above about:



[2009-02-18 15:34:09] open-ils.actor [INFO:6528:Event.pm:26:1234980139132722] 
Returning non-success event object: ACTOR_USER_NOT_FOUND





And it seemed to be looking for an id=0 before that:



open-ils.cstore 2009-02-18 15:34:09 
[DEBG:6313:oils_cstore.c:2660:1234980139132722] open-ils.cstore returned no 
results for query SELECT  au.active, au.alert_message, au.barred, 
au.billing_address, au.card, au.claims_returned_count, au.create_date, 
au.credit_forward_balance, au.day_phone, au.dob, au.email, 
au.evening_phone, au.expire_date, au.family_name, au.first_given_name, 
au.home_ou, au.id, au.ident_type, au.ident_type2, au.ident_value, 
au.ident_value2, au.last_xact_id, au.mailing_address, 
au.master_account, au.net_access_level, au.other_phone, au.passwd, 
au.photo_url, au.prefix, au.profile, au.second_given_name, 
au.standing, au.suffix, au.super_user, au.usrgroup, au.usrname, 
au.deleted FROM actor.usr AS au WHERE au.id = 0;



There is not actor.usr where id=0   since admin is the first usr and it has an 
id of 1



We have 2 installs and get an error trying to add or edit items on both.  Any 
ideas?

Would it be possible to get the entire osrfsys logfile output for this action 
at debug level (zip'd attachment or posted somewhere)?  The simplest way to 
trim the output is to grep for the log trace, which is the last chunk of 
numbers between the [] in the log output.  In your example above, that's 
1234980139132722.

-b



--
Bill Erickson
| VP, Software Development  Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: erick...@esilibrary.commailto:erick...@esilibrary.com
| web: http://esilibrary.com


Re: [OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install

2009-02-26 Thread Frances Dean McNamara
The patches fixed the add item problem (at least on the Ubuntu install, we’ll 
try them in the Red Hat later),  Thanks.  I need those items.

Frances

From: open-ils-dev-boun...@list.georgialibraries.org 
[mailto:open-ils-dev-boun...@list.georgialibraries.org] On Behalf Of Bill 
Erickson
Sent: Thursday, February 26, 2009 10:22 AM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install


On Thu, Feb 26, 2009 at 10:11 AM, Frances Dean McNamara 
fdmcn...@uchicago.edumailto:fdmcn...@uchicago.edu wrote:

Because we were getting the below error whenever we tried to Add or Edit items 
on our RH install, Dale did an Ubuntu install on another test box.  We are able 
to get to Vandelay there but are still getting an error trying to Add items.  
Similar to:



[2009-02-18 15:34:11] open-ils.cat 
[WARN:1436:Transport.pm:130:1234980139132830] Bogus JSON data: 
[{__c:osrfMessage,__p:{threadTrace:1,locale:en-us,type:REQUEST,payload:{__c:osrfMethod,__p:{method:open-ils.cat.asset.copy.fleshed.batch.update,params:[7587af611fd2d7963ac07f3689d49448,[{__c:acp,__p:[1,1,null,null,null,null,555,7,null,4,null,t,null,null,null,null,0,0,null,null,null,null,2,t,-1,2,101,t,0,f,5]}],true]]

[2009-02-18 15:34:11] open-ils.cat 
[INFO:1436:AppSession.pm:506:1234980139132830] AppSession sending STATUS to 
open...@public.localhost/1234980139_libopen.uchicago.edu_1234980139.999201_1328 
with threadTrace [0]

[2009-02-18 15:34:11] open-ils.cat 
[WARN:1436:UnixServer.pm:105:1234980139132830] Did not receive AppSession from 
transport handler, returning...

[2009-02-18

For this error, could you try applying the following patches to the OpenSRF 
Perl JSON code?
http://svn.open-ils.org/trac/OpenSRF/changeset/1665
and
http://svn.open-ils.org/trac/OpenSRF/changeset/1667

Alternatively, you could install the latest OpenSRF 1.0 branch.



We installed, and used the default setups, I logged on as a BR1 workstation, 
using admin user.  It let me manually add a bib, add a volume but when I got 
the Item Attributes and tried to Create the item, it fails.  This leads me to 
believe there is some piece of permissions or other setups that is not in the 
defaults and needs to be done before this can work.  Any clue as to what?



We were getting  a message before the one above about:



[2009-02-18 15:34:09] open-ils.actor [INFO:6528:Event.pm:26:1234980139132722] 
Returning non-success event object: ACTOR_USER_NOT_FOUND





And it seemed to be looking for an id=0 before that:



open-ils.cstore 2009-02-18 15:34:09 
[DEBG:6313:oils_cstore.c:2660:1234980139132722] open-ils.cstore returned no 
results for query SELECT  au.active, au.alert_message, au.barred, 
au.billing_address, au.card, au.claims_returned_count, au.create_date, 
au.credit_forward_balance, au.day_phone, au.dob, au.email, 
au.evening_phone, au.expire_date, au.family_name, au.first_given_name, 
au.home_ou, au.id, au.ident_type, au.ident_type2, au.ident_value, 
au.ident_value2, au.last_xact_id, au.mailing_address, 
au.master_account, au.net_access_level, au.other_phone, au.passwd, 
au.photo_url, au.prefix, au.profile, au.second_given_name, 
au.standing, au.suffix, au.super_user, au.usrgroup, au.usrname, 
au.deleted FROM actor.usr AS au WHERE au.id = 0;



There is not actor.usr where id=0   since admin is the first usr and it has an 
id of 1



We have 2 installs and get an error trying to add or edit items on both.  Any 
ideas?

Would it be possible to get the entire osrfsys logfile output for this action 
at debug level (zip'd attachment or posted somewhere)?  The simplest way to 
trim the output is to grep for the log trace, which is the last chunk of 
numbers between the [] in the log output.  In your example above, that's 
1234980139132722.

-b



--
Bill Erickson
| VP, Software Development  Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: erick...@esilibrary.commailto:erick...@esilibrary.com
| web: http://esilibrary.com