Re: [OPEN-ILS-GENERAL] Asynchronous checkins

2013-02-11 Thread Bob Wicksall
A few months ago our libraries were reporting the same issue under Evergreen 
2.2.1.  I was never able to reproduce the problem and it's been quiet for 
several weeks.

Bob Wicksall
Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424

Voice: (585) 394-8260
Fax: (585) 394-1935

- Original Message -
 From: Aimee Hirschel hirsc...@upperskagit.lib.wa.us
 To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org
 Sent: Friday, February 8, 2013 5:21:30 PM
 Subject: Re: [OPEN-ILS-GENERAL] Asynchronous checkins
 
 We've been having the same problem in 2.2 with items appearing to be
 checked
 in but aren't actually. This happens consistently with the
 audio-books,
 periodicals and DVDs.  It does happen to books but no to the same
 extent.
 We do not have the asynchronous checkbox selected
 
 Aimee Hirschel
 Upper Skagit Library
 P. O. Box 99
 Concrete WA 98237
 360-853-7939
 
 -Original Message-
 From: open-ils-general-boun...@list.georgialibraries.org
 [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf
 Of
 Kathy Lussier
 Sent: Thursday, February 07, 2013 2:46 PM
 To: Evergreen General Discussion List
 Subject: [OPEN-ILS-GENERAL] Asynchronous checkins
 
 Hi all,
 
 I was wondering if somebody could tell me what the purpose is of the
 Fast
 Entry (Asynchronous) check in option. My understanding is that it
 allows
 staff to quickly check in items without waiting for a response from
 the
 server for each checkin. If it's used, does the system suppress
 transit
 slips and alerts? What happens if there is some disruption in the
 network
 connection and the checkin isn't ultimately successful? Will the
 system
 provide some kind of sign to that user that the checkin wasn't
 successful?
 
 Is there anyone who has been using it regularly and, if so, what has
 your
 experience been with it?
 
 Since one MassLNC consortium upgraded to 2.3, they have had repeated
 reports
 of items that were scanned in, but were ultimately never checked in.
 We
 haven't pinpointed it yet, but, in many cases when this report was
 made, the
 asynchronous checkbox was selected. I'm wondering if others have had
 a
 similar experience.
 
 Thanks for any insight you might be able to provide!
 
 Kathy
 
 --
 Kathy Lussier
 Project Coordinator
 Massachusetts Library Network Cooperative
 (508) 343-0128
 kluss...@masslnc.org
 Twitter: http://www.twitter.com/kmlussier
 
 
 


Re: [OPEN-ILS-GENERAL] Asynchronous checkins failed check outs

2013-02-11 Thread Joan Kranich
Hi,

We are also getting reports of check outs failing in 2.3.  The item appears on 
the screen but is not actually checked out to the patron.  

Most reports are of AV material and I'm wondering if the alert message that is 
often on a DVD or CD record is adding to the problem.

Thanks for any information you may have to share.

Joan

Joan Kranich
C/W MARS Member Services
jkran...@cwmars.org
508-755-3323 ext. 21


-Original Message-
From: open-ils-general-boun...@list.georgialibraries.org 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Bob 
Wicksall
Sent: Monday, February 11, 2013 10:30 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Asynchronous checkins

A few months ago our libraries were reporting the same issue under Evergreen 
2.2.1.  I was never able to reproduce the problem and it's been quiet for 
several weeks.

Bob Wicksall
Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424

Voice: (585) 394-8260
Fax: (585) 394-1935

- Original Message -
 From: Aimee Hirschel hirsc...@upperskagit.lib.wa.us
 To: Evergreen Discussion Group 
 open-ils-general@list.georgialibraries.org
 Sent: Friday, February 8, 2013 5:21:30 PM
 Subject: Re: [OPEN-ILS-GENERAL] Asynchronous checkins
 
 We've been having the same problem in 2.2 with items appearing to be 
 checked in but aren't actually. This happens consistently with the 
 audio-books, periodicals and DVDs.  It does happen to books but no to 
 the same extent.
 We do not have the asynchronous checkbox selected
 
 Aimee Hirschel
 Upper Skagit Library
 P. O. Box 99
 Concrete WA 98237
 360-853-7939
 
 -Original Message-
 From: open-ils-general-boun...@list.georgialibraries.org
 [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf 
 Of Kathy Lussier
 Sent: Thursday, February 07, 2013 2:46 PM
 To: Evergreen General Discussion List
 Subject: [OPEN-ILS-GENERAL] Asynchronous checkins
 
 Hi all,
 
 I was wondering if somebody could tell me what the purpose is of the 
 Fast Entry (Asynchronous) check in option. My understanding is that it 
 allows staff to quickly check in items without waiting for a response 
 from the server for each checkin. If it's used, does the system 
 suppress transit slips and alerts? What happens if there is some 
 disruption in the network connection and the checkin isn't ultimately 
 successful? Will the system provide some kind of sign to that user 
 that the checkin wasn't successful?
 
 Is there anyone who has been using it regularly and, if so, what has 
 your experience been with it?
 
 Since one MassLNC consortium upgraded to 2.3, they have had repeated 
 reports of items that were scanned in, but were ultimately never 
 checked in.
 We
 haven't pinpointed it yet, but, in many cases when this report was 
 made, the asynchronous checkbox was selected. I'm wondering if others 
 have had a similar experience.
 
 Thanks for any insight you might be able to provide!
 
 Kathy
 
 --
 Kathy Lussier
 Project Coordinator
 Massachusetts Library Network Cooperative
 (508) 343-0128
 kluss...@masslnc.org
 Twitter: http://www.twitter.com/kmlussier
 
 
 


[OPEN-ILS-GENERAL] REMINDER - Evergreen Newsletter Time

2013-02-11 Thread Amy Terlaga
Hi all-


I'm resending this, in the hope that I'll hear from some of you.  Thanks!
Amy



That's right, it's time once again for you to get your Evergreen stories to
me for the next installment of the Evergreen newsletter.  This one will be
the January-February issue.

 

Do you have some development going on?

Are you adding a library?

Are you implementing some fun new add-on to your Evergreen catalog?

 

I want to hear about it!

Deadline is EXTENDED to this Friday, February 15th.

 

Thanks in advance for all submissions,

Amy

terl...@biblio.org

 

 

+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

Amy Terlaga

Assistant Director, User Services

Bibliomation, Inc.

32 Crest Road

Middlebury, CT  06762

203-577-4070 x101

 http://www.biblio.org/ www.biblio.org

 



[OPEN-ILS-GENERAL] Phone Renewals in Evergreen

2013-02-11 Thread James Wagner
We are trying to figure out which branch of a library gets the stats when a 
staff member does a phone renewal from their work desk (as opposed to from the 
circulation desk). Staff move between branches, but their accounts are 
associated with a particular branch. However, each workstation is also 
registered to a branch. So, how is the phone renewal recorded statistically in 
Evergreen?


a) Based on library owning the item?

b)Based on library lending the item?

c) Based on patron's home library?

d)Based on location of circulation computer?

e) Based on location of staff member answering the phone?

My report criteria includes the following:
Display Fields are
Check Out Date
Circulating Library
Count
Location Code
Base Filters are
Circulating Library
Check Out Date / Time

James Wagner
Technical Services Co-ordinator
Lincoln Public Library
Vineland, Ontario
905-563-2799 ext 216
wag...@lincoln.library.on.ca



Re: [OPEN-ILS-GENERAL] Phone Renewals in Evergreen

2013-02-11 Thread Thomas Berezansky
It should be based on the workstation library, regardless of what  
account is logged into it.


Thomas Berezansky
Merrimack Valley Library Consortium


Quoting James Wagner wag...@lincoln.library.on.ca:

We are trying to figure out which branch of a library gets the stats  
when a staff member does a phone renewal from their work desk (as  
opposed to from the circulation desk). Staff move between branches,  
but their accounts are associated with a particular branch. However,  
each workstation is also registered to a branch. So, how is the  
phone renewal recorded statistically in Evergreen?



a) Based on library owning the item?

b)Based on library lending the item?

c) Based on patron's home library?

d)Based on location of circulation computer?

e) Based on location of staff member answering the phone?

My report criteria includes the following:
Display Fields are
Check Out Date
Circulating Library
Count
Location Code
Base Filters are
Circulating Library
Check Out Date / Time

James Wagner
Technical Services Co-ordinator
Lincoln Public Library
Vineland, Ontario
905-563-2799 ext 216
wag...@lincoln.library.on.ca