Re: [OPEN-ILS-GENERAL] Floor Plan - Map - Drawing Software

[Jim Taylor]

It has been a few years so recalling this from my dusty memory collection but a 
few years ago I saw a presentation by someone in the Horizon Library world who 
mapped all his shelves using GPS.   So when you looked up an item it would 
dynamically show you where the item was located.  Things are even more 
sophisticated now so you could even provide "Directions" now on peoples phones. 
  Click a link and tell it to "Start" and it would take them to the right 
shelves.   Probably one additional table in the database to map 
Location/Collection/Call# codes to GPS coordinates and maybe a bit of map 
creation and away you go.   If you wanted to get really fancy you could even do 
a StreetView kind of thing for your library so they could "See" where they 
needed to go.   Or even fancier, put in LED tiles for flooring and then you 
could light up tiles for them to follow.   Sorry, I get carried away sometimes. 
  Sounds like a fun project though.

Jim

-Original Message-
From: Open-ils-general  On 
Behalf Of jeff haskell
Sent: Monday, July 9, 2018 11:54 AM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Floor Plan - Map - Drawing Software

Hi,

I'm new to the list.

I'm interested in drawing software so patrons and new staff, volunteers and 
student interns can find materials on shelves easily and quickly.

Ex. one set of shelves to the far left of the circulation desk would be labeled 
Fiction. Then the next set of shelves named Mystery in the shelves bay to the 
right of the Fiction shelves bay and then to the right of that the shelves Bay 
for Supernatural.

This would be a floor plan so a patron could walk around the library and look 
at this floor plan map and know where Fiction is - where Mystery is, Biography, 
etc. for every collection throughout the library.

If I sat with an illustrator they could probably draw it all up in about 20-30 
minutes and I would just scan what they drew and have a map (crude compared to 
a 3D) but enough so a patron could find items.

But, is there any *free* software which could accomplish that?

Thank you.

Re: [OPEN-ILS-GENERAL] Web Client - Lost and Paid Not Updating Correctly

[John Amundson]

Thanks, Dawn.

I have filed a bug report: https://bugs.launchpad.net/evergreen/+bug/1781274




John Amundson | Library Applications Associate III | CW MARS

jamund...@cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323>

http://www.cwmars.org

On Wed, Jul 11, 2018 at 1:24 PM, Dawn Dale 
wrote:

> Hi John,
>
> We have this happen occasionally as well. I am not sure if there is a bug
> report on it or not though.  If you open a bug report I will confirm it.
> What I do is I add $.01 to the bill and then pay $.01 to force the bill to
> close.  I do not know why the bill does not close originally as we cannot
> reproduce it on command either.
>
> Thanks,
>
> Dawn Dale
> PINES Services Specialist, Circulation
> Georgia Public Library Service
> 1800 Century Place Suite 150
> 
> Atlanta, GA 30345
> 
> 404-235-7136
> dd...@georgialibraries.org
>
> * The GPLS office is in the midst of relocating so it may be difficult to
> reach us by phone at times. Please use the Help Desk when you need to
> contact us: https://help.georgialibraries.org
>
>
> On Tue, Jul 10, 2018 at 12:30 PM, John Amundson 
> wrote:
>
>> Hi, All:
>>
>> Our consortium upgraded to the web client, 3.0.8, over Memorial Day
>> weekend.
>>
>> Since then we have had 3 reports, (all within the last few weeks), of a
>> problem that I cannot seem to pin down/replicate.
>>
>> I can open a Launchpad bug with these details, as well, but I first
>> wanted to try the list to see if anyone else has seen this or had any
>> insight before filing.
>>
>> First a little background since the issue is related to billing,
>> specifically the LOST status, and I know there is variation in how this
>> status is used. We use LOST to represent an item that was either a) marked
>> "lost (by patron)", or b) has been overdue for 28 days or more. In both
>> cases, when an item becomes lost, the item price is billed and a lost item
>> block is placed on the patron record.
>>
>> Normally when a lost item is paid, the following happens:
>>
>>- The balance owed on the bill is reduced to 0, and the bill is moved
>>to the History tab.
>>- The bill is updated with a transaction finish time of the last
>>payment.
>>- The item moves to status Lost & Paid.
>>- The item no longer appears attached to the patron's account.
>>- The lost item block is lifted from the account.
>>
>> However, on rare occasions in the web client, we are seeing something
>> different. In these instances, when a lost item is paid, the following
>> happens:
>>
>>- The balance owed on the bill is reduced to 0, and the bill is moved
>>to the History tab as expected.
>>- The bill is NOT updated with a transaction finish time, (the field
>>is blank).
>>- The item continues to stay in status Lost.
>>- The item continues to appear in the patron's Items Out list.
>>- The lost item block stays on the patron's account.
>>
>> I have tried and tried again to duplicate this, but I have not been
>> (un)successful, though I know there is truth to these reports because I
>> have seen the aftermath, (i.e. item bill fully paid but still on
>> account/blocked).
>>
>> The items do not seem share common histories, (i.e. one was marked lost
>> manually, the others organically, one of the transactions was renewed 2
>> times, the others no renewals, one of the items was deleted, the others not
>> deleted). The only commonality I've found is that in each report, the
>> bill was part of a larger group of bills paid. In the most recent report,
>> 5+ billed items were paid for with the same payment; all but one updated
>> correctly.
>>
>> However, I have tested this on my side with a variety of cases, (all
>> lost, mixed billing types, etc), and every single time the payment/bill is
>> processed correctly, so at that point, batch bill pay enters into the
>> causation vs correlation debate in relation to this issue.
>>
>> So, anyone else seeing something similar? Should I just go straight to
>> filing a bug report?
>>
>> Thanks in advance,
>>
>> John Amundson
>> 
>>
>> John Amundson | Library Applications Associate III | CW MARS
>>
>> jamund...@cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323>
>>
>> http://www.cwmars.org
>>
>
>

[OPEN-ILS-GENERAL] Open Position: NC Cardinal Systems Administrator

[Murphy, Benjamin]

We're looking for another person to join our growing team here at NC Cardinal!

https://www.governmentjobs.com/careers/northcarolina/jobs/2130901/nc-cardinal-systems-administrator

NC Cardinal is a consortium of North Carolina public libraries that share an 
instance of Evergreen, and share resources with other member libraries. Our 
Evergreen instance is hosted by MOBIUS, but we're looking to add additional 
technical capacity on our team. We're currently a team of four 
(https://statelibrary.ncdcr.gov/ld/nc-cardinal), located moments away from the 
Research Triangle Park in Raleigh, North Carolina. The Triangle is a great 
place to live, with lots of interesting things going on.



The NC Cardinal Systems Administrator provides technical expertise in managing 
and developing the NC Cardinal Evergreen Integrated Library System (ILS) 
application.  Duties include, but are not limited to:

  *   Identifying technical needs; evaluating existing software; and 
participating in long-range software development
  *   Advising and collaborating with public library staff to effectively 
resolve complex technical issues regarding NC Cardinal services
  *   Assessing and analyzing trends in customer needs and service issues; 
assisting in planning and implementing customer service improvements
  *   Investigating issues identified by clients and developing solutions 
through configuration changes, system modifications or software development.

Occasional travel required.

To qualify for this position, you must meet ALL the following Knowledge, Skills 
and Abilities / Competencies listed below:

  *   Considerable knowledge of and skills related to the use of current 
library systems, technologies and tools used in the library and information 
science profession.
  *   Considerable knowledge of the services and programs provided to library 
users including access to library data, collections and information (electronic 
and physical), and digital services
  *   Demonstrated knowledge of integrated library systems
  *   Demonstrated knowledge of open-source software development
  *   Demonstrated knowledge of shell scripting, Object Oriented Programming, 
and SQL
  *   Proficiency in Microsoft Word and Excel

 Management Preferences:

  *   Demonstrated skill with technical documentation.
  *   Demonstrated knowledge of administering Linux based systems
  *   Demonstrated experience in organizing projects, including setting goals, 
determining benchmarks and meeting deadlines.
  *   Excellent written and oral communication skills.


[cid:image001.png@01D41919.DE4270C0]Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.807.7424  |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

Re: [OPEN-ILS-GENERAL] Web Client - Lost and Paid Not Updating Correctly

[Dawn Dale]

Hi John,

We have this happen occasionally as well. I am not sure if there is a bug
report on it or not though.  If you open a bug report I will confirm it.
What I do is I add $.01 to the bill and then pay $.01 to force the bill to
close.  I do not know why the bill does not close originally as we cannot
reproduce it on command either.

Thanks,

Dawn Dale
PINES Services Specialist, Circulation
Georgia Public Library Service
1800 Century Place Suite 150
Atlanta, GA 30345
404-235-7136
dd...@georgialibraries.org

* The GPLS office is in the midst of relocating so it may be difficult to
reach us by phone at times. Please use the Help Desk when you need to
contact us: https://help.georgialibraries.org


On Tue, Jul 10, 2018 at 12:30 PM, John Amundson 
wrote:

> Hi, All:
>
> Our consortium upgraded to the web client, 3.0.8, over Memorial Day
> weekend.
>
> Since then we have had 3 reports, (all within the last few weeks), of a
> problem that I cannot seem to pin down/replicate.
>
> I can open a Launchpad bug with these details, as well, but I first wanted
> to try the list to see if anyone else has seen this or had any insight
> before filing.
>
> First a little background since the issue is related to billing,
> specifically the LOST status, and I know there is variation in how this
> status is used. We use LOST to represent an item that was either a) marked
> "lost (by patron)", or b) has been overdue for 28 days or more. In both
> cases, when an item becomes lost, the item price is billed and a lost item
> block is placed on the patron record.
>
> Normally when a lost item is paid, the following happens:
>
>- The balance owed on the bill is reduced to 0, and the bill is moved
>to the History tab.
>- The bill is updated with a transaction finish time of the last
>payment.
>- The item moves to status Lost & Paid.
>- The item no longer appears attached to the patron's account.
>- The lost item block is lifted from the account.
>
> However, on rare occasions in the web client, we are seeing something
> different. In these instances, when a lost item is paid, the following
> happens:
>
>- The balance owed on the bill is reduced to 0, and the bill is moved
>to the History tab as expected.
>- The bill is NOT updated with a transaction finish time, (the field
>is blank).
>- The item continues to stay in status Lost.
>- The item continues to appear in the patron's Items Out list.
>- The lost item block stays on the patron's account.
>
> I have tried and tried again to duplicate this, but I have not been
> (un)successful, though I know there is truth to these reports because I
> have seen the aftermath, (i.e. item bill fully paid but still on
> account/blocked).
>
> The items do not seem share common histories, (i.e. one was marked lost
> manually, the others organically, one of the transactions was renewed 2
> times, the others no renewals, one of the items was deleted, the others not
> deleted). The only commonality I've found is that in each report, the
> bill was part of a larger group of bills paid. In the most recent report,
> 5+ billed items were paid for with the same payment; all but one updated
> correctly.
>
> However, I have tested this on my side with a variety of cases, (all lost,
> mixed billing types, etc), and every single time the payment/bill is
> processed correctly, so at that point, batch bill pay enters into the
> causation vs correlation debate in relation to this issue.
>
> So, anyone else seeing something similar? Should I just go straight to
> filing a bug report?
>
> Thanks in advance,
>
> John Amundson
> 
>
> John Amundson | Library Applications Associate III | CW MARS
>
> jamund...@cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323>
>
> http://www.cwmars.org
>

Re: [OPEN-ILS-GENERAL] Evergreen libraries using/testing Syndetics Unbound?

[Jessica Woolford]

Thanks, Terran! This looks good!

On Wed, Jul 11, 2018 at 12:57 PM, Terran McCanna <
tmcca...@georgialibraries.org> wrote:

> FYI, until Syndetics Unbound works with Evergreen and we move to that, I
> decided to workaround the problems we were encountering with the display of
> Syndetics Classic content by modifying the tt2 files. I've changed the
> display to an in-screen modal pop-up that shows all the available Syndetics
> content (whether or not the perlmod looks for it). It's not perfect, but it
> uses Syndetics' own provided layout rather than trying to pull in the
> content they provide as plain text, and doesn't rely on doing lookups for
> every possible type of review.
>
> You can see how it works at http://gapines.org/eg/opac/
> record/2158551?locg=1 (click on the "See Summary, Reviews, and More from
> Syndetics" button towards the bottom of the page below the NoveList added
> content).
>
> And the code is here if anyone else wants to do something like it (or
> improve upon it) as a local customization:
> http://git.evergreen-ils.org/?p=evergreen/pines.git;a=commit
> ;h=aa4422c78bec5fce371ef5db4ab552be3d1498d0
>
> Note that my change exposes the library-specific Syndetics id in the URL,
> but I talked with Syndetics about it and reviewed their documentation and
> that's exactly what they expect to happen, so it's not an issue as far as
> they are concerned.
>
> I had originally tried modifying the Perl code to just do a single
> Syndetics call to check for summary data rather than doing multiple calls
> for all different types of data, but I was encountering problems with it
> giving me false negatives (saying there wasn't data when there was) and
> triggering the code that temporarily disable added content lookups and
> finally decided I had better things to do with my time than argue with old
> code, especially since I assume it will all need to be rewritten to
> accommodate Syndetics Unbound in the not too distant future anyway.
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> 
> Atlanta, GA 30345
> 
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
> On Thu, Mar 29, 2018 at 11:31 AM, Lindsay Stratton 
> wrote:
>
>> Well, at least their sales message is consistent!
>>
>> FWIW, because maybe they use the same title for their mock-up?, this is a
>> link to our current catalog for Raven Boys - http://evergreen.owwl.org/eg
>> /opac/record/442294.
>>
>> The Syndetics Classic content we subscribe to displays under the
>> "Summaries and more" tab. It's OK, but not as nice as the fancy Unbound
>> stuff. Although I do notice that we, although we are apparently paying for
>> it, do not have the Professional Reviews... I wonder if that is related to
>> the display issues Terran found.
>>
>> Our Novelist content displays under the "Reviews, Series & Suggest Reads"
>> tab. We are kind of assuming that Unbound content would function similarly.
>>
>> Our main concern is the configuration and display of cover images. We are
>> using the Syndetics Classic API to manage that, and worry that the way
>> Evergreen processes cover images will not play nicely with whatever process
>> Unbound uses.
>>
>> Lindsay
>>
>> Lindsay Stratton
>> Library Automation Services Manager
>> Pioneer Library System
>> 2557 State Rte 21
>> 
>> Canandaigua, NY 14424
>> 
>> 585-394-8260 x104
>>
>>
>> --
>>
>>
>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105

Re: [OPEN-ILS-GENERAL] Evergreen libraries using/testing Syndetics Unbound?

[Terran McCanna]

FYI, until Syndetics Unbound works with Evergreen and we move to that, I
decided to workaround the problems we were encountering with the display of
Syndetics Classic content by modifying the tt2 files. I've changed the
display to an in-screen modal pop-up that shows all the available Syndetics
content (whether or not the perlmod looks for it). It's not perfect, but it
uses Syndetics' own provided layout rather than trying to pull in the
content they provide as plain text, and doesn't rely on doing lookups for
every possible type of review.

You can see how it works at http://gapines.org/eg/opac/record/2158551?locg=1
(click on the "See Summary, Reviews, and More from Syndetics" button
towards the bottom of the page below the NoveList added content).

And the code is here if anyone else wants to do something like it (or
improve upon it) as a local customization:
http://git.evergreen-ils.org/?p=evergreen/pines.git;a=commit;h=
aa4422c78bec5fce371ef5db4ab552be3d1498d0

Note that my change exposes the library-specific Syndetics id in the URL,
but I talked with Syndetics about it and reviewed their documentation and
that's exactly what they expect to happen, so it's not an issue as far as
they are concerned.

I had originally tried modifying the Perl code to just do a single
Syndetics call to check for summary data rather than doing multiple calls
for all different types of data, but I was encountering problems with it
giving me false negatives (saying there wasn't data when there was) and
triggering the code that temporarily disable added content lookups and
finally decided I had better things to do with my time than argue with old
code, especially since I assume it will all need to be rewritten to
accommodate Syndetics Unbound in the not too distant future anyway.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Thu, Mar 29, 2018 at 11:31 AM, Lindsay Stratton 
wrote:

> Well, at least their sales message is consistent!
>
> FWIW, because maybe they use the same title for their mock-up?, this is a
> link to our current catalog for Raven Boys - http://evergreen.owwl.org/eg
> /opac/record/442294.
>
> The Syndetics Classic content we subscribe to displays under the
> "Summaries and more" tab. It's OK, but not as nice as the fancy Unbound
> stuff. Although I do notice that we, although we are apparently paying for
> it, do not have the Professional Reviews... I wonder if that is related to
> the display issues Terran found.
>
> Our Novelist content displays under the "Reviews, Series & Suggest Reads"
> tab. We are kind of assuming that Unbound content would function similarly.
>
> Our main concern is the configuration and display of cover images. We are
> using the Syndetics Classic API to manage that, and worry that the way
> Evergreen processes cover images will not play nicely with whatever process
> Unbound uses.
>
> Lindsay
>
> Lindsay Stratton
> Library Automation Services Manager
> Pioneer Library System
> 2557 State Rte 21
> 
> Canandaigua, NY 14424
> 
> 585-394-8260 x104
>
>
> --
>
>