Re: [OPEN-ILS-GENERAL] Password Reset Action Trigger Frequency

[Jason Stephenson]

Thanks for sharing the screen shot, Eva.

We have similar language that instructs the patron to check with their
home library if they don't get the email in half an hour.

Jason

On 12/19/19 6:39 PM, Cerninakova Eva wrote:
> We are runnig the password reset request trigger every five minutes,
> however, to avoid patrons confusion, we have added the information to
> catalog, that they get email within five minutes (see  the attached file).
> 
> Eva
> 
> 
> 
> 
> 
> ---
> Mgr. Eva Cerniňáková
> cer...@jabok.cz 
> Tel. +420 211 222 409
> 
> Knihovna Jabok
> http:/knihovna.jabok.cz 
> Tel.  +420 211 222 410
> Jabok - Vyšší odborná škola sociálně pedagogická a teologická
> Salmovská 8, 120 00 Praha 2
> 
> 
> 
> pá 20. 12. 2019 v 0:04 odesílatel Terran McCanna
> mailto:tmcca...@georgialibraries.org>>
> napsal:
> 
> We're running this every minute (also on its own granularity). It's
> usually less than 100 requests per day.
> 
>   
> 
> Terran McCanna, PINES Program Manager
> 
> 
> 
> Georgia Public Library Service | University System of Georgia
> 
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
> 
> (404) 235-7138| tmcca...@georgialibraries.org
> 
> 
> http://help.georgialibraries.org | h...@help.georgialibraries.org
> 
> 
> 
>  
> 
> 
> Join our email list for stories of
> Georgia libraries making an impact in our communities.
> 
> 
> 
> 
> On Thu, Dec 19, 2019 at 5:48 PM Jason Stephenson  > wrote:
> 
> Hi, all.
> 
> We've had some comments from staff and patrons about how long it
> takes
> for password reset emails to be sent.  We're currently running the
> action trigger for this with its own granularity once every 5
> minutes.
> 
> I'm writing to ask what frequency other sites run this trigger.
> 
> We're thinking of running it once per minute.
> 
> Cheers,
> Jason
> 

Re: [OPEN-ILS-GENERAL] Password Reset Action Trigger Frequency

[Cerninakova Eva]

We are runnig the password reset request trigger every five minutes,
however, to avoid patrons confusion, we have added the information to
catalog, that they get email within five minutes (see  the attached file).

Eva





---
Mgr. Eva Cerniňáková
cer...@jabok.cz
Tel. +420 211 222 409

Knihovna Jabok
http:/knihovna.jabok.cz
Tel.  +420 211 222 410
Jabok - Vyšší odborná škola sociálně pedagogická a teologická
Salmovská 8, 120 00 Praha 2



pá 20. 12. 2019 v 0:04 odesílatel Terran McCanna <
tmcca...@georgialibraries.org> napsal:

> We're running this every minute (also on its own granularity). It's
> usually less than 100 requests per day.
>
> Terran McCanna, PINES Program Manager
> --
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>
> (404) 235-7138 | tmcca...@georgialibraries.org
>
> http://help.georgialibraries.org | h...@help.georgialibraries.org
>
> 
> 
>
> Join our email list  for stories of Georgia
> libraries making an impact in our communities.
>
>
>
> On Thu, Dec 19, 2019 at 5:48 PM Jason Stephenson  wrote:
>
>> Hi, all.
>>
>> We've had some comments from staff and patrons about how long it takes
>> for password reset emails to be sent.  We're currently running the
>> action trigger for this with its own granularity once every 5 minutes.
>>
>> I'm writing to ask what frequency other sites run this trigger.
>>
>> We're thinking of running it once per minute.
>>
>> Cheers,
>> Jason
>>
>

Re: [OPEN-ILS-GENERAL] Password Reset Action Trigger Frequency

[Terran McCanna]

We're running this every minute (also on its own granularity). It's usually
less than 100 requests per day.

Terran McCanna, PINES Program Manager
--

Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | tmcca...@georgialibraries.org

http://help.georgialibraries.org | h...@help.georgialibraries.org




Join our email list  for stories of Georgia
libraries making an impact in our communities.



On Thu, Dec 19, 2019 at 5:48 PM Jason Stephenson  wrote:

> Hi, all.
>
> We've had some comments from staff and patrons about how long it takes
> for password reset emails to be sent.  We're currently running the
> action trigger for this with its own granularity once every 5 minutes.
>
> I'm writing to ask what frequency other sites run this trigger.
>
> We're thinking of running it once per minute.
>
> Cheers,
> Jason
>

[OPEN-ILS-GENERAL] Password Reset Action Trigger Frequency

[Jason Stephenson]

Hi, all.

We've had some comments from staff and patrons about how long it takes
for password reset emails to be sent.  We're currently running the
action trigger for this with its own granularity once every 5 minutes.

I'm writing to ask what frequency other sites run this trigger.

We're thinking of running it once per minute.

Cheers,
Jason