Re: [OPEN-ILS-GENERAL] Bookings problem
This seems to have done the trick as we now get an error message when trying to check out an item for a period that overlaps with a booking for that same item. The error message would be much more useful if it indicated the reason for the problem was that the item is booked to someone else. Right now the error looks like a jumble of characters. Also, it seems like the default for this setting should be true. Lastly, I agree with Tara that not being able to edit existing bookings is problematic. Thanks, Brian Columbia Gorge Community College Library Hood River The Dalles, Oregon Elizabeth Longwell blong...@eou.edu 5/3/2012 7:21 AM Brian I stumbled across a library setting for this Disallow circulation of items that are on book reserve and that reserve overlaps with the checkout period. Setting this to True should make a difference. Beth On May 2, 2012 5:46 PM, Brian Greene bgre...@cgcc.cc.or.us wrote: Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. Any thoughts or advice? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 ( tel:%28541%29%20506-6080 ) | www.cgcc.cc.or.us Katie Wallis kwal...@cgcc.cc.or.us 4/18/2012 8:50 AM Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie Katie Wallis Columbia Gorge Community College Library 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087 ( tel:541-506-6087 )
Re: [OPEN-ILS-GENERAL] Bookings problem
Brian I stumbled across a library setting for this Disallow circulation of items that are on book reserve and that reserve overlaps with the checkout period. Setting this to True should make a difference. Beth On May 2, 2012 5:46 PM, Brian Greene bgre...@cgcc.cc.or.us wrote: Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. Any thoughts or advice? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us Katie Wallis kwal...@cgcc.cc.or.us 4/18/2012 8:50 AM Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie ** *Katie Wallis* *Columbia Gorge Community College Library* 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087
Re: [OPEN-ILS-GENERAL] Bookings problem
Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. Any thoughts or advice? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us Katie Wallis kwal...@cgcc.cc.or.us 4/18/2012 8:50 AM Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie Katie Wallis Columbia Gorge Community College Library 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087
Re: [OPEN-ILS-GENERAL] Bookings problem
I'm away from my library for a bit, but I'll check if this was an issue (and will test it to see if it currently is). We had a false start with bookings (switched over to using it then went back to our manual workflow). The biggest issue for us is the ability to edit an existing booking. Our media booker hit the end of her rope having to cancel a booking, then rebook it. Bookings not being viewable in the patrons items out and viewable in the OPAC My Account items out, was also a big deal. We put in a small amount of money that Sitka was coordinating with some other consortia. Hopefully this development can be done soonish. I'll text that soon and get back to you. Cheers, Tara On Wed, May 2, 2012 at 5:22 PM, Brian Greene bgre...@cgcc.cc.or.us wrote: Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. Any thoughts or advice? Thanks, Brian Brian Greene, Library Director Columbia Gorge Community College The Dalles, Oregon 97058 (541) 506-6080 | www.cgcc.cc.or.us Katie Wallis kwal...@cgcc.cc.or.us 4/18/2012 8:50 AM Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie ** *Katie Wallis* *Columbia Gorge Community College Library* 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087
[OPEN-ILS-GENERAL] Bookings problem
Hi, Has anyone else had the following problem? A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems. Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work? Thanks, Katie Katie Wallis Columbia Gorge Community College Library 400 East Scenic Drive, The Dalles, OR 97058 kwal...@cgcc.cc.or.us | 541-506-6087
