Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer loading

2015-08-25 Thread Jesse McCarty
Thanks Galen, 

That was the clue I needed. I commented out all the other added content modules 
(which were only default place holders from the standard config file) and left 
only our Syndetics added content information and the book covers show up again. 

The Novelist information was in an Apache configuration file and I was 
apparently looking in the wrong spot when I composed my original e-mail.

Thanks again Everyone! 

Jesse McCarty
City of Burlington
IT Technical Assistant

-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Galen 
Charlton
Sent: Tuesday, August 25, 2015 8:39 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer 
loading

Hi,

On Tue, Aug 25, 2015 at 11:19 AM, Bill Erickson beric...@gmail.com wrote:
 If you have Novelist set as your added content provider in opensrf.xml 
 it could produce the kind of error you are seeing.

In particular, I was able to get a similar error with a configuration that has 
more than one active module element in the added_content section of 
opensrf.xml.

Regards,

Galen
--
Galen Charlton
Infrastructure and Added Services Manager Equinox Software, Inc. / The Open 
Source Experts
email:  g...@esilibrary.com
direct: +1 770-709-5581
cell:   +1 404-984-4366
skype:  gmcharlt
web:http://www.esilibrary.com/
Supporting Koha and Evergreen: http://koha-community.org  
http://evergreen-ils.org


Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer loading

2015-08-25 Thread Michael Peters
Jesse,

 

Would you be able to post a copy of your opensrf and opensrf_core XML
files (please remove any sensitive information) so we can check for syntax
errors?  No changes to the AddedContent.pm were made in 2.8.3, and there
haven't been any since 2014.

 

Michael Peters
Senior Systems Analyst
Emerald Data Networks, Inc.
Phone: 678.302.3000 x1013
Help Desk: 678.302.3000 x1500
www.emeralddata.net 

From: Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
Michael Peters
Sent: Tuesday, August 25, 2015 11:04 AM
To: Evergreen Discussion Group
open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer
loading

 

Jesse,

 

You might be able to take a 2.8.2 version of AddedContent.pm and put it in
place of this one.  Have you filed a bug on
https://bugs.launchpad.net/evergreen/+filebug - this is very important to
get fixed.

 

Michael Peters
Senior Systems Analyst
Emerald Data Networks, Inc.
Phone: 678.302.3000 x1013
Help Desk: 678.302.3000 x1500
www.emeralddata.net http://www.emeralddata.net  

From: Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
Jesse McCarty
Sent: Monday, August 24, 2015 7:14 PM
To: open-ils-general@list.georgialibraries.org
mailto:open-ils-general@list.georgialibraries.org 
Subject: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer
loading

 

Hello Everyone,

 

I just recently upgraded our test server (slated for promotion to
Production once the kinks are worked out) from 2.8.1 to 2.8.3 and now none
of the book cover images are loading. Has anyone run into this or know
what I need to change to get them back? I copied over our Novelist SetEnv
information from the old configuration file and this appears to be the
only thing that broke with the 2.8.3 upgrade.

 

Only clue I can see so far in the logs is the following line:

 

Evergreen gateway: [perl:error] [pid 30041] [172.xx.xx.xxx:54675] Can't
call method use on unblessed reference at
/usr/local/share/perl/5.18.2/OpenILS/WWW/AddedContent.pm line 67

 

Thanks in advance. 

 

Jesse McCarty

City of Burlington

IT Technical Assistant

 



Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer loading

2015-08-25 Thread Bill Erickson
Jesse,

Beware there is no added content module for Novelist, at least not in the
same sense as the OpenLibrary, ContentCafe, and Syndetic modules.  Novelist
is only used within the templates and in the Apache configuration.

If you have Novelist set as your added content provider in opensrf.xml it
could produce the kind of error you are seeing.

Hope this helps,

-b


On Tue, Aug 25, 2015 at 11:13 AM, Michael Peters mpet...@emeralddata.net
wrote:

 Jesse,



 Would you be able to post a copy of your opensrf and opensrf_core XML
 files (please remove any sensitive information) so we can check for syntax
 errors?  No changes to the AddedContent.pm were made in 2.8.3, and there
 haven’t been any since 2014.



 Michael Peters
 Senior Systems Analyst
 Emerald Data Networks, Inc.
 Phone: 678.302.3000 x1013
 Help Desk: 678.302.3000 x1500
 www.emeralddata.net

 *From:* Open-ils-general [mailto:
 open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Michael
 Peters
 *Sent:* Tuesday, August 25, 2015 11:04 AM
 *To:* Evergreen Discussion Group 
 open-ils-general@list.georgialibraries.org
 *Subject:* Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no
 longer loading



 Jesse,



 You might be able to take a 2.8.2 version of AddedContent.pm and put it in
 place of this one.  Have you filed a bug on
 https://bugs.launchpad.net/evergreen/+filebug – this is very important to
 get fixed.



 Michael Peters
 Senior Systems Analyst
 Emerald Data Networks, Inc.
 Phone: 678.302.3000 x1013
 Help Desk: 678.302.3000 x1500
 www.emeralddata.net

 *From:* Open-ils-general [
 mailto:open-ils-general-boun...@list.georgialibraries.org
 open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Jesse
 McCarty
 *Sent:* Monday, August 24, 2015 7:14 PM
 *To:* open-ils-general@list.georgialibraries.org
 *Subject:* [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer
 loading



 Hello Everyone,



 I just recently upgraded our test server (slated for promotion to
 Production once the kinks are worked out) from 2.8.1 to 2.8.3 and now none
 of the book cover images are loading. Has anyone run into this or know what
 I need to change to get them back? I copied over our Novelist SetEnv
 information from the old configuration file and this appears to be the only
 thing that broke with the 2.8.3 upgrade.



 Only clue I can see so far in the logs is the following line:



 Evergreen gateway: [perl:error] [pid 30041] [172.xx.xx.xxx:54675] Can't
 call method use on unblessed reference at
 /usr/local/share/perl/5.18.2/OpenILS/WWW/AddedContent.pm line 67



 Thanks in advance.



 Jesse McCarty

 City of Burlington

 IT Technical Assistant





Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer loading

2015-08-25 Thread Michael Peters
Jesse,

 

You might be able to take a 2.8.2 version of AddedContent.pm and put it in
place of this one.  Have you filed a bug on
https://bugs.launchpad.net/evergreen/+filebug - this is very important to
get fixed.

 

Michael Peters
Senior Systems Analyst
Emerald Data Networks, Inc.
Phone: 678.302.3000 x1013
Help Desk: 678.302.3000 x1500
www.emeralddata.net 

From: Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
Jesse McCarty
Sent: Monday, August 24, 2015 7:14 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer
loading

 

Hello Everyone,

 

I just recently upgraded our test server (slated for promotion to
Production once the kinks are worked out) from 2.8.1 to 2.8.3 and now none
of the book cover images are loading. Has anyone run into this or know
what I need to change to get them back? I copied over our Novelist SetEnv
information from the old configuration file and this appears to be the
only thing that broke with the 2.8.3 upgrade.

 

Only clue I can see so far in the logs is the following line:

 

Evergreen gateway: [perl:error] [pid 30041] [172.xx.xx.xxx:54675] Can't
call method use on unblessed reference at
/usr/local/share/perl/5.18.2/OpenILS/WWW/AddedContent.pm line 67

 

Thanks in advance. 

 

Jesse McCarty

City of Burlington

IT Technical Assistant

 



Re: [OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer loading

2015-08-25 Thread Galen Charlton
Hi,

On Tue, Aug 25, 2015 at 11:19 AM, Bill Erickson beric...@gmail.com wrote:
 If you have Novelist set as your added content provider in opensrf.xml it
 could produce the kind of error you are seeing.

In particular, I was able to get a similar error with a configuration
that has more than one active module element in the added_content
section of opensrf.xml.

Regards,

Galen
-- 
Galen Charlton
Infrastructure and Added Services Manager
Equinox Software, Inc. / The Open Source Experts
email:  g...@esilibrary.com
direct: +1 770-709-5581
cell:   +1 404-984-4366
skype:  gmcharlt
web:http://www.esilibrary.com/
Supporting Koha and Evergreen: http://koha-community.org 
http://evergreen-ils.org


[OPEN-ILS-GENERAL] Upgraded to 2.8.3 - Book covers no longer loading

2015-08-24 Thread Jesse McCarty
Hello Everyone,

I just recently upgraded our test server (slated for promotion to Production 
once the kinks are worked out) from 2.8.1 to 2.8.3 and now none of the book 
cover images are loading. Has anyone run into this or know what I need to 
change to get them back? I copied over our Novelist SetEnv information from the 
old configuration file and this appears to be the only thing that broke with 
the 2.8.3 upgrade.

Only clue I can see so far in the logs is the following line:

Evergreen gateway: [perl:error] [pid 30041] [172.xx.xx.xxx:54675] Can't call 
method use on unblessed reference at 
/usr/local/share/perl/5.18.2/OpenILS/WWW/AddedContent.pm line 67

Thanks in advance.

Jesse McCarty
City of Burlington
IT Technical Assistant