[otrs] Installation Help: RPM no dependencies (Red Hat Entp. 3)

2004-12-30 Thread s taylor
Thanks for your reply.
I assumed 'forced install' meant to use the command, 'rpm --nodeps -ivh 
tmp/otrs-1.3.2-01.i386.rpm'.  I received the following messages:

error: cannot get exclusive lock on /var/lib/rpm/Packages
error: cannot open Packages index using db3 - Operation not permitted (1)
error: cannot open Packages database in /var/lib/rpm
Is the command I used correct? If so, any ideas on how to proceed from here?
Thanks again.
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Re: [otrs] Installation Help: RPM no dependencies (Red Hat Entp. 3)

2004-12-30 Thread Tyler Hepworth
On Thu, 30 Dec 2004 11:55:33 -0500, s taylor <[EMAIL PROTECTED]> wrote:
> Hello.
> 
> I'm on a shared hosted (virtual) account with the following setup:
> 
> Linux Red Hat Enterprise 3 v.3.2.3-6; Apache 1.3.33; MySQL 4.0.22-standard;
> Perl 5.8.0
> 
> (1)  Can I install OTRS with this setup on this shared host server?  I
> really hope so.

You should be able to.

 
> (2) I tried to use the Linux rpm file, but it said it could find 'sendmail'
> nor 'mod_perl' dependencies, even though they exist.

Force install - you know the dependencies are there even if rpm does not.

Hth,

Tyler Hepworth
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[otrs] Installation Help: RPM no dependencies (Red Hat Entp. 3)

2004-12-30 Thread s taylor
Hello.
I'm on a shared hosted (virtual) account with the following setup:
Linux Red Hat Enterprise 3 v.3.2.3-6; Apache 1.3.33; MySQL 4.0.22-standard; 
Perl 5.8.0

(1)  Can I install OTRS with this setup on this shared host server?  I 
really hope so.

(2) I tried to use the Linux rpm file, but it said it could find 'sendmail' 
nor 'mod_perl' dependencies, even though they exist.

I ran the command, 'rpm -ivh /tmp/otrs.rpm' (except I used my directory 
name) found in the SUSE instructions since I couldn't find instructions for 
the Linux rpm file.  Is this command correct for the Red Hat installation?

Again, I'd really like to be able to install this application on this server 
so I can encourage others to use OTRS, also.  I believe it could be really 
great!

Thanks in advance.
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