Re: [outages] Comcast - Houston Outage

[Braden McGrath via Outages]

Don’t know if it was related, but they were doing scheduled maintenance last 
night / this AM in other areas at least. I have a lot of sites in PA and they 
were all down/up a few times starting at midnight and continuing until about 
4:30am (US-Eastern). I was not impacted by whatever hit y’all in Texas though.


Thank you,
Braden McGrath
Sr. IT Systems Engineer
Saber Healthcare Group

From: Outages  On Behalf Of Neader, Brent via 
Outages
Sent: Tuesday, March 27, 2018 11:37 AM
To: outages@outages.org
Subject: Re: [outages] Comcast - Houston Outage

Yes, looks like it just came back up.

My timestamps are as follows

Down – 10:17:57 CDT

Up – 10:33:32 CDT

Looks like it was everything, Coax, Fiber (including DIA and Ethernet), so the 
entire city with Comcast went dark.

From: Jayson Navitsky [mailto:jnavit...@gmail.com]
Sent: Tuesday, March 27, 2018 10:34 AM
To: Neader, Brent
Subject: Re: [outages] Comcast - Houston Outage

I think we only have 1 site on Comcast but its down as 11:19AM ET.
Actually looks like it just came back up.
-Jayson

On Tue, Mar 27, 2018 at 11:23 AM, Neader, Brent via Outages 
mailto:outages@outages.org>> wrote:
We just had 5 sites in Houston with Comcast all go offline at once.  Anyone 
else?

___
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages




NOTICE: This email may contain PRIVILEGED and CONFIDENTIAL information and is 
intended only for the use of the specific individual(s) to which it is 
addressed. If you are not the intended recipient of this email, you are hereby 
notified that any unauthorized use, dissemination or copying of this email or 
the information contained in it or attached to it is strictly prohibited. You 
may be subject to penalties under law for any improper use or further 
disclosure of any Protected Health Information in this email. If you have 
received this email in error, please delete it and immediately notify the 
sender of this email by reply mail. Thank you. [SHG-PHI-TXT]
___
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages

Re: [outages] Verizon Wireless

[Braden McGrath via Outages]

I have a few buildings in PA that are on Comcast services (combo of private and 
public) that were entirely down, and have just partially recovered in the past 
10-15 min. This big ice/snow weather mess has been taking out stuff all over 
the place, both power and lines.

I'd be kind of surprised if VZW is 100% Comcast for backhaul there though, 
given that at least parts of PA have Verizon (wired) as the LEC (I would think 
that VZW would try to ride VZ's own fiber whenever possible).

If only the US had a more diverse selection of connectivity providers across 
all areas of the country... :(

Thank you,
Braden McGrath
Sr. IT Systems Engineer
Saber Healthcare Group


-Original Message-
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Matt Hoppes via 
Outages
Sent: Friday, March 2, 2018 5:51 PM
To: outages@outages.org
Subject: [outages] Verizon Wireless

Verizon Wireless appears to be completely down in Pennsylvania.




NOTICE: This email may contain PRIVILEGED and CONFIDENTIAL information and is 
intended only for the use of the specific individual(s) to which it is 
addressed. If you are not the intended recipient of this email, you are hereby 
notified that any unauthorized use, dissemination or copying of this email or 
the information contained in it or attached to it is strictly prohibited. You 
may be subject to penalties under law for any improper use or further 
disclosure of any Protected Health Information in this email. If you have 
received this email in error, please delete it and immediately notify the 
sender of this email by reply mail. Thank you. [SHG-PHI-TXT]
___
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages

Re: [outages] Google hangouts down?

[Braden McGrath via Outages]

>-Original Message-
> From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Seth Mattinen 
> via Outages
> Sent: Tuesday, August 8, 2017 7:48 PM
> To: outages@outages.org
> Subject: Re: [outages] Google hangouts down?
>
> The Google Hangout app on devices is broken for me, but using it through
> Messages on MacOS X works fine.

OS X Messages.app supports/accesses Hangouts via Jabber protocol.  The 
"official" Hangouts app(s) no longer do that though. Not sure how the various 
web interfaces work.  Presumably their Jabber gateway(s) is/are still up but 
everything else is borked... logical explanation for your situation at least.

Thank you,
Braden McGrath
Sr. IT Systems Engineer
Saber Healthcare Group




NOTICE: This email may contain PRIVILEGED and CONFIDENTIAL information and is 
intended only for the use of the specific individual(s) to which it is 
addressed. If you are not the intended recipient of this email, you are hereby 
notified that any unauthorized use, dissemination or copying of this email or 
the information contained in it or attached to it is strictly prohibited. You 
may be subject to penalties under law for any improper use or further 
disclosure of any Protected Health Information in this email. If you have 
received this email in error, please delete it and immediately notify the 
sender of this email by reply mail. Thank you. [SHG-PHI-TXT]
___
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages

Re: [outages] Comcast/Level 3 Issues - Detroit/Chicago Areas -- Now CenturyLink today too?

[Braden McGrath via Outages]

The circuits bouncing is most likely Comcast doing rolling DOCSIS firmware 
updates, assuming you all are seeing it on coax circuits.  I've seen it as well 
over in the VA region.

Thank you,
Braden McGrath
IT Systems Engineer
Saber Healthcare Group

From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Rob Hall via 
Outages
Sent: Friday, May 12, 2017 7:05 AM
To: outages@outages.org
Subject: Re: [outages] Comcast/Level 3 Issues - Detroit/Chicago Areas -- Now 
CenturyLink today too?

I've been seeing this same behavior. Connection bouncing, sometimes multiple 
times, in the middle of the night. Had one branch office in IL bounce 3 times 
night before last.


Thanks!
--
Rob Hall, CCNP R&S, CCP-V
I.T. Manager
@Work Personnel Service
3815 Hwy 66 S, Suite 4
Rogersville, TN 37857
Office: (423)272-7897, x10113
Mobile: (423)312-6003
[cisco-certified-ccnp][CCP-V]



From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Dave Wagner via 
Outages
Sent: Thursday, May 11, 2017 2:22 PM
To: outages@outages.org
Subject: Re: [outages] Comcast/Level 3 Issues - Detroit/Chicago Areas -- Now 
CenturyLink today too?

We have been seeing more issues in the last few weeks with our Comcast Business 
customers also. Lots of offline alerts at night. Most in the same geographical 
area and it seems like they are doing different areas each week.

No evidence though from them. When we call them there like what are you talking 
about?




David Wagner | Director of Technology
Xpert Technologies, Inc.
  Office | 248.524.0101 x310
  Support | 248.524.0101 Opt 2
  Support | supp...@xxpert.com
  Web | xxpert.com 

[X_logo_tag (3)]

From: Outages [mailto:outages-boun...@outages.org] On Behalf Of B.J. Ash via 
Outages
Sent: Thursday, May 11, 2017 10:07 AM
To: Outages Mailing List mailto:outages@outages.org>>
Subject: [outages] Comcast/Level 3 Issues - Detroit/Chicago Areas -- Now 
CenturyLink today too?

Does anyone have any information on some ongoing issues with Comcast in the 
Michigan area since end of April that involve intermittent packet loss, latency 
spikes (from normal 20 ms to 500+ ms), and just overall cruddy paths?

We're seeing issues with 3 of our sites in West/Central Michigan that use 
Comcast Business for Internet as they route from Comcast to Level 3.  
Traceroutes seem to die somewhere in Chicago or leaving Detroit either in Level 
3 or at the edge of Comcast:


Tracing the route to 172.87.34.1
VRF info: (vrf in name/id, vrf out name/id)
  1 
50-77-204-206-static.hfc.comcastbusiness.net
 (50.77.204.206) 52 msec 40 msec 32 msec
  2 96.120.42.37 32 msec 44 msec 40 msec
  3 xe-7-0-6-sur02.muskegon.mi.michigan.comcast.net (68.85.189.25) 52 msec 52 
msec 56 msec
  4 xe-1-3-1-0-sur01.lyndon.mi.michigan.comcast.net (68.87.189.177) 60 msec 68 
msec 64 msec
  5 
ae2.bar1.detroit1.level3.net
 (4.68.71.33) 72 msec 64 msec 64 msec
  6  *  *  *
  7 
lynx-networ.ear3.chicago2.level3.net
 (4.35.108.250) 136 msec 144 msec 152 msec
  8 
66.35.87.172.in-addr.arpa.lynxnetworkgroup.com
 (172.87.34.1) 148 msec *  220 msec

Tracing the route to 172.87.34.1
VRF info: (vrf in name/id, vrf out name/id)
  1 
96-95-79-62-static.hfc.comcastbusiness.net
 (96.95.79.62) 0 msec 4 msec 0 msec
  2 96.120.28.97 8 msec 8 msec 8 msec
  3 be92-sur02.stjoseph.mi.sbend.comcast.net (68.85.204.29) 8 msec 12 msec 12 
msec
  4 68.85.183.237 12 msec 8 msec 8 msec
  5 be-126-ar01.area4.il.chicago.comcast.net (68.87.230.249) 12 msec 16 msec 16 
msec
  6  *  *  *
  7  *  *  *
  8 
LYNX-NETWOR.ear3.Chicago2.Level3.net