Re: [PHP] How To Ask Questions - Some List Guidelines

2003-07-15 Thread Joel Rees
  Next thing, please add a reply-to header that has the lists mailing
  address.
 
 This is a topic of debate, and many people (including myself) would urge people
 to ignore this advice. Mangling mail headers can have bad consequences, and
 there is very little reason to do so.

Yeah, but I think the OP was not talking about mangling headers. The
subject was how to ask questions, not how to set up the list server.

The question is whether or not a person wants personal replies, I think.

-- 
Joel Rees, programmer, Kansai Systems Group
Altech Corporation (Alpsgiken), Osaka, Japan
http://www.alpsgiken.co.jp


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[PHP] How To Ask Questions - Some List Guidelines

2003-07-14 Thread Burhan Khalid
Listees,

  Personally, I'm getting a little annoyed by this, and rather than
  flame any thread in general, I would like to post this note
  regarding some guidelines that I believe constitute responsible list
  posting.

  Firstly, please refrain from using obscure subjects. Some
  recent ones that I've spotted are test, help, help,
  newbie question, why isn't this working. This does not help the
  other people reading, because it doesn't tell us what you are having
  trouble with, or wanting help with. The more descriptive your
  subject is, the better prepared someone will be that answers
  your email. For example, if your subject is test .. and your
  question is regarding regular expressions, then someone that doesn't
  know much about regular expression will read your message, and this
  is wasting their time.

  Along the same lines, if you can prepend your subject with the next
  major subject (like [MySQL]), this will further help.

  Next thing, please add a reply-to header that has the lists mailing
  address. This helps when replying, because the message is sent both
  to the list, and the person who initiated the query. A lot of times,
  people will reply to a discussion, and the message will not get
  posted to the list, thus taking away from the discussion aspect of
  it.

  If you spot spamming in the list (for example, the Nigerian scams),
  please don't add to the noise by responding to the list. Almost
  everyone knows obvious spam, and by responding to it you are just
  taking away from the PHP questions.

  Please don't send your messages priority, with attachments,
  HTML-formatted, or with return-reciept requests. Almost all mail
  clients mark such messages specifically. For example, prority marked
  messages are transferred to some other folder, etc. Some mail
  clients delete messages with attachments, or don't format HTML
  encoded messages. This doesn't help the people reading, and is
  considered poor etiquette.

  Regarding posting questions, most people do not mind an off-topic
  question occasionally, but please, this is not the support forum for
  third party applications.

  If you are going to ask a question that is off-topic to the thread,
  please post a new message, don't reply and change the the subject
  line. This is known as hijacking the thread, and it doesn't help the
  original person who posted the question, and is again considered
  poor manners.

  As a general rule, the more well-researched your question is, the
  better responses you will get. For example, if a form post is not
  working as expected, adding the relevant code and what you have
  tried to troubleshoot it will help. In addition, information about
  your particular PHP environment (mainly your PHP version -- both
  major and minor version numbers; the version of your web server
  software and operating system) go a long way in helping others that
  are trying to help you.

  I don't mean to anger or offend anyone by this post, I just believe
  that if we can follow some common guidelines, the quality of the
  list questions and responses will improve. I always find new
  techniques to solve problems while reading the list, and trying to
  toubleshoot someone else's problem also improves my own PHP skills.

  Since this is slightly off topic, I offer a PHP tip :

  tip
If you are getting index undefined errors with autoglobal
arrays (if you use error_reporting(E_ALL)), an easy way to
get rid of those is to verify that an index actually holds
a value. There are a few ways to do this, but I like :

$value = (!empty($_REQUEST['value'])) ? $_REQUEST['value'] : null;

This ensures that a value is only set if the index is valid in
the array.

  /tip

--
Regards,
Burhan Khalid
phplist[at]meidomus[dot]com
http://www.meidomus.com


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Re: [PHP] How To Ask Questions - Some List Guidelines

2003-07-14 Thread Chris Shiflett
--- Burhan Khalid [EMAIL PROTECTED] wrote:
 Next thing, please add a reply-to header that has the lists mailing
 address.

This is a topic of debate, and many people (including myself) would urge people
to ignore this advice. Mangling mail headers can have bad consequences, and
there is very little reason to do so. If people want to reply to the sender,
they can. If they want to reply to all, they can do that, too. Intelligent mail
clients even allow you to reply to list.

Mangling the Reply-To header just screws all of this up. It's as annoying as
those phone number form fields that automatically tab over.

Chris

=
Become a better Web developer with the HTTP Developer's Handbook
http://httphandbook.org/

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Re: [PHP] How To Ask Questions - Some List Guidelines

2003-07-14 Thread Brad Pauly
Burhan Khalid wrote:
Listees,

  Personally, I'm getting a little annoyed by this, and rather than
  flame any thread in general, I would like to post this note
  regarding some guidelines that I believe constitute responsible list
  posting.
Here is a another resource on mailing list etiquette that some might 
find useful.

http://www.catb.org/~esr/faqs/smart-questions.html

- Brad



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Re: [PHP] How To Ask Questions - Some List Guidelines

2003-07-14 Thread Kevin Stone

Chris Shiflett [EMAIL PROTECTED] wrote in message
news:[EMAIL PROTECTED]
 --- Burhan Khalid [EMAIL PROTECTED] wrote:
  Next thing, please add a reply-to header that has the lists mailing
  address.

 This is a topic of debate, and many people (including myself) would urge
people
 to ignore this advice. Mangling mail headers can have bad consequences,
and
 there is very little reason to do so. If people want to reply to the
sender,
 they can. If they want to reply to all, they can do that, too. Intelligent
mail
 clients even allow you to reply to list.

 Mangling the Reply-To header just screws all of this up. It's as annoying
as
 those phone number form fields that automatically tab over.

 Chris

 =
 Become a better Web developer with the HTTP Developer's Handbook
 http://httphandbook.org/

You make an interesting point however the problem is people reply to this
list using Email, Newsgroup and Web-based clients.  The clients don't all
put the same information in their headers and they don't all understand the
same headers.  If it were strictly a newsgroup list or strictly an email
list or strictly a web-based list then Yes you would have a valid point.
But if the list is to remain open to these different portals then you are
going to have to live with the occasional broken thread.

Case in point... = ME =... I only recently moved from an Email client to a
Newsgroup client to view this list and I had no idea what-so-ever that any
of my replies were breaking threads.  It was a real eye opener.  :-)

- Kevin



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Re: [PHP] How To Ask Questions - Some List Guidelines

2003-07-14 Thread Ray Hunter
I would like to also say that if one follows some sort of guideline that
person is likely to recieve more help (responses).

I know that if there are subjects that are vague and emails that contain
little information, i tend to delete them. Whereas, if someone takes the
time to address the issue, gives supporting information, I am more opt
to do the same in my response.


--
bigdog


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