RE: [PHP] PHP Tool to answer emails
www.eforcer.com It's a fairly cheap but very good ticket system that can auto inject emails into it or retrieve them from a pop account. Jeffrey S. McKeon Manager of Information Technology Telaurus Communications LLC [EMAIL PROTECTED] +1 (973) 889-8990 ex 209 -Original Message- From: Daniel Baughman [mailto:[EMAIL PROTECTED] Sent: Monday, April 04, 2005 7:57 PM To: php-general@lists.php.net Subject: [PHP] PHP Tool to answer emails Hi all, I am looking for a php tool that will provide email tracking and a web interface to an email box. Pretty much, we get lots of emails directed to an administrative email account (most of the valid emails) that need response. To the point that one person is getting over whelmed. It would be nice if someone had a tool already made that would check the box, download the email, mark the receipt time, then present them to be answered on a web site for employees, document the answer, etc. etc.. Anyone know of anything? Dan Baughman IT Technician Professional Bull Riders, Inc. 719-471-3008 x 3161 -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
[PHP] PHP Tool to answer emails
Hi all, I am looking for a php tool that will provide email tracking and a web interface to an email box. Pretty much, we get lots of emails directed to an administrative email account (most of the valid emails) that need response. To the point that one person is getting over whelmed. It would be nice if someone had a tool already made that would check the box, download the email, mark the receipt time, then present them to be answered on a web site for employees, document the answer, etc. etc.. Anyone know of anything? Dan Baughman IT Technician Professional Bull Riders, Inc. 719-471-3008 x 3161
Re: [PHP] PHP Tool to answer emails
I think what you are looking for is a combination of programs. A mailing list that customers can view answers of emails try mailman or smartlist. Perhaps just a mailint list would give you want you want. If you are looking for more of a trouble ticket program, or FAQ program there are serveral at freshmeat.net but haven't used many of them. Daniel Baughman wrote: Hi all, I am looking for a php tool that will provide email tracking and a web interface to an email box. Pretty much, we get lots of emails directed to an administrative email account (most of the valid emails) that need response. To the point that one person is getting over whelmed. It would be nice if someone had a tool already made that would check the box, download the email, mark the receipt time, then present them to be answered on a web site for employees, document the answer, etc. etc.. Anyone know of anything? Dan Baughman IT Technician Professional Bull Riders, Inc. 719-471-3008 x 3161 -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
