Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Rich Shepard 
On Mon, 2 Oct 2017, Russell Senior wrote:

> SpiritOne is unlikely to be using dnsmasq for anything ISP critical.
> Dnsmasq is a combined DHCP/DNS server intended for embedded platforms,
> e.g. routers and such, although there are some wider uses.

   Such as small networks.

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Rich Shepard 
On Mon, 2 Oct 2017, Russell Senior wrote:

> ssh shell.aracnet.com
>
> The hostname I get is radium. I notice I connected over ipv6, though I
> don't know if that's relevant, thought I'd mention it.

   Might be relevant. My systems are not set up to use ipv6 and I get no
response to ssh shell.aracnet.com.

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Russell Senior 
> "Keith" == Keith Lofstrom  writes:

Keith> The bad guys may be exploiting the DNS flaw described below,
Keith> recently patched in the distro I'm currently upgrading.

FYI:

SpiritOne is unlikely to be using dnsmasq for anything ISP
critical. Dnsmasq is a combined DHCP/DNS server intended for embedded
platforms, e.g. routers and such, although there are some wider uses.


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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Russell Senior 
> "David" == David Fleck  writes:

David> On Sun, 2017-10-01 at 17:38 -0700, Russell Senior wrote:
>> Fwiw, it seems to be working for me, now.
>> 
>> I can ssh to my shell account there, and ping to/from my dsl service.


David> I can now successfully ping a number of their machines, but they
David> reject my password when I try to log in.  What machine do you use
David> for your shell account?

ssh shell.aracnet.com

The hostname I get is radium.  I notice I connected over ipv6, though I
don't know if that's relevant, thought I'd mention it.


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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Tomas Kuchta 
Just so you know that you are not alone. Heard that on a building site
decades ago from a wise man responding to a frustrating moment... Enjoy:

I have been cutting this 4x4 so many times and it is still short!

I am sure going to keep cutting it until it is the right size!

-Tomas

On Oct 2, 2017 12:25 PM, "Keith Lofstrom"  wrote:

> On Mon, Oct 02, 2017 at 10:36:37AM -0700, Rich Shepard wrote:
> > I think Mike C. was correct, that it's a DNS problem.
> > Perhaps one or more root servers was corrupted or attacked.
>
> The bad guys may be exploiting the DNS flaw described below,
> recently patched in the distro I'm currently upgrading.
>
> I bet the bad guys have tools for testing and probing DNS
> server integrity.  Why don't you and I have those tools?
> We build ephemeral new capabilities without diagnostic and
> monitoring tools for critical core capabilities.  Then we
> replace core capabilities ( systemd ), trading a heap of
> old known bugs for a wilderness of new unknown bugs.
>
> I'm all for replacing rickety designs with clean ones,
> but based on demonstrable metrics, not aesthetics,
> after a shitstorm of bounty-driven white-hat attacks.
> Sometimes there are empirical reasons for rickety.
>
> Measure twice, cut once.  When softwave becomes real
> engineering, perhaps we will learn how to do that.
>
> Keith
>
> ---
> Synopsis:  Critical: dnsmasq security update
> Advisory ID:   SLSA-2017:2838-1
> Issue Date:2017-10-02
> CVE Numbers:   CVE-2017-14491
> --
> Security Fix(es):
>
> * A heap buffer overflow was found in dnsmasq in the code responsible for
> building DNS replies. An attacker could send crafted DNS packets to
> dnsmasq which would cause it to crash or, potentially, execute arbitrary
> code. (CVE-2017-14491)
> --
> SL6
>   x86_64
> dnsmasq-debuginfo-2.48-18.el6_9.x86_64.rpm
> dnsmasq-2.48-18.el6_9.x86_64.rpm
> dnsmasq-utils-2.48-18.el6_9.x86_64.rpm
>   i386
> dnsmasq-debuginfo-2.48-18.el6_9.i686.rpm
> dnsmasq-2.48-18.el6_9.i686.rpm
> dnsmasq-utils-2.48-18.el6_9.i686.rpm
>
> - Scientific Linux Development Team
> ---
>
> --
> Keith Lofstrom  kei...@keithl.com
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Keith Lofstrom 
On Mon, Oct 02, 2017 at 10:36:37AM -0700, Rich Shepard wrote:
> I think Mike C. was correct, that it's a DNS problem.
> Perhaps one or more root servers was corrupted or attacked.

The bad guys may be exploiting the DNS flaw described below,
recently patched in the distro I'm currently upgrading.

I bet the bad guys have tools for testing and probing DNS
server integrity.  Why don't you and I have those tools? 
We build ephemeral new capabilities without diagnostic and
monitoring tools for critical core capabilities.  Then we
replace core capabilities ( systemd ), trading a heap of
old known bugs for a wilderness of new unknown bugs. 

I'm all for replacing rickety designs with clean ones,
but based on demonstrable metrics, not aesthetics,
after a shitstorm of bounty-driven white-hat attacks.
Sometimes there are empirical reasons for rickety.

Measure twice, cut once.  When softwave becomes real
engineering, perhaps we will learn how to do that.

Keith

---
Synopsis:  Critical: dnsmasq security update
Advisory ID:   SLSA-2017:2838-1
Issue Date:2017-10-02
CVE Numbers:   CVE-2017-14491
--
Security Fix(es):

* A heap buffer overflow was found in dnsmasq in the code responsible for
building DNS replies. An attacker could send crafted DNS packets to
dnsmasq which would cause it to crash or, potentially, execute arbitrary
code. (CVE-2017-14491)
--
SL6
  x86_64
dnsmasq-debuginfo-2.48-18.el6_9.x86_64.rpm
dnsmasq-2.48-18.el6_9.x86_64.rpm
dnsmasq-utils-2.48-18.el6_9.x86_64.rpm
  i386
dnsmasq-debuginfo-2.48-18.el6_9.i686.rpm
dnsmasq-2.48-18.el6_9.i686.rpm
dnsmasq-utils-2.48-18.el6_9.i686.rpm

- Scientific Linux Development Team
---

-- 
Keith Lofstrom  kei...@keithl.com
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Rich Shepard 
On Mon, 2 Oct 2017, Dick Steffens wrote:

> I have a friend with SpiritOne. She called and learned, "that there is a
> global problem that they’re working on. There is not estimated time for
> the repairs being completed."

Dick,

   I think Mike C. was correct, that it's a DNS problem. Perhaps one or more
root servers was corrupted or attacked.

   I'm still getting bounces of 'domain unknown' from Saturday morning. But
my more recent messages seem to all arrive at their destinations.

Thanks for the update,

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Dick Steffens 
On 10/02/2017 08:14 AM, Rich Shepard wrote:
> On Sun, 1 Oct 2017, Rich Shepard wrote:
>
>>If I see a response from tech support I'll forward it to the list.
> Nothing from tech support, nothing on their web site since 25 Sept. <...>

I have a friend with SpiritOne. She called and learned, "that there is a 
global problem that they’re working on.  There is not estimated time for 
the repairs being completed."


-- 
Regards,

Dick Steffens


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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread Rich Shepard 
On Sun, 1 Oct 2017, Rich Shepard wrote:

>   If I see a response from tech support I'll forward it to the list.

   Nothing from tech support, nothing on their web site since 25 Sept. Last
evening and this morning I received bounces for 4 messages sent after 5:00
pm Friday and about 7:30am Saturday. All four were returned because the
domain name could not be found. Looks like a DNS issue to my
non-professional eyes.

   Once I fixed all the new glitches yesterday in upgrading postfix from
3.2.2 to 3.2.3 my outbound messages to mail lists are all delivered; I
assume that those to individuals are also delivered.

   Hope everyone else is experiencing normal e-mail via or with spiritone
now.

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-02 Thread David Fleck 
On Sun, 2017-10-01 at 17:38 -0700, Russell Senior wrote:
> Fwiw, it seems to be working for me, now.
> 
> I can ssh to my shell account there, and ping to/from my dsl service.


I can now successfully ping a number of their machines, but they reject
my password when I try to log in.  What machine do you use for your
shell account?

From here, the website is "up" in the sense that it returns a formatted
configuration error page rather than timing out.

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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Rich Shepard 
On Sun, 1 Oct 2017, Michael Barnes wrote:

> I found some references that they suffered a pretty bad attack in August
> that affected their email services. They were trying to migrate to a new
> server a couple days ago that looks like it went sideways on them. Might
> have some bearing on your issues today.

   I just received a bounced message sent Friday at 17:11; I know the address
is valid so their hardware/software issue was the likely cause.

   They must have had a horrible weekend working to fix whatever broke. I
know their tech support folks work from home (started several months ago)
but I imagine their server facility is crowded now.

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Michael Barnes 
I found some references that they suffered a pretty bad attack in August
that affected their email services. They were trying to migrate to a new
server a couple days ago that looks like it went sideways on them. Might
have some bearing on your issues today.

Michael


On Sun, Oct 1, 2017 at 10:48 AM, Galen Seitz  wrote:

> On 10/01/17 09:48, David Fleck wrote:
> > On Sun, 2017-10-01 at 09:29 -0700, Rich Shepard wrote:
> > [rshepard@salmo ~]$ ping mx.spiritone.com
> > PING mx.spiritone.com (216.99.193.22) 56(84) bytes of data.
> > --- mx.spiritone.com ping statistics ---
> > 9 packets transmitted, 0 received, 100% packet loss, time 7999ms
> >
> > [rshepard@salmo ~]$ ping mx2.spiritone.com
> > PING mx2.spiritone.com (216.99.193.24) 56(84) bytes of data.
> > 64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=1 ttl=56
> > time=38.1 ms
> > 64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=2 ttl=56
> > time=35.7 ms
> > 64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=3 ttl=56
> > time=35.3 ms
> > ^C
> > --- mx2.spiritone.com ping statistics ---
> > 3 packets transmitted, 3 received, 0% packet loss, time 2003ms
> > rtt min/avg/max/mdev = 35.362/36.427/38.187/1.263 ms
> >
> >
> >
> > Thanks for the digging, Rich. Interestingly, I can't successfully ping
> > *any* IP address related to spiritone.com from where I am.
>
> I can't reach them either.  I'm on a Comcast business connection.
>
> galens@lion:~$ ping mx.spiritone.com
> PING mx.spiritone.com (216.99.193.22) 56(84) bytes of data.
> ^C
> --- mx.spiritone.com ping statistics ---
> 6 packets transmitted, 0 received, 100% packet loss, time 5765ms
>
>
>
> galen
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Russell Senior 
> "eehouse" == eehouse   writes:

eehouse> Starting on Friday I became unable to connect from work or home
eehouse> (ATT DSL) to my SpiritOne-hosted VM, but was able to reach it
eehouse> from my cell phone (TMO). In fact I'm connected now from my
eehouse> home network through my cell phone. From inside I see nothing
eehouse> wrong. I'm no networking expert, but I suspect an upstream
eehouse> routing problem.

Fwiw, it seems to be working for me, now.

I can ssh to my shell account there, and ping to/from my dsl service.


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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread eehouse 
Starting on Friday I became unable to connect from work or home (ATT
DSL) to my SpiritOne-hosted VM, but was able to reach it from my cell
phone (TMO). In fact I'm connected now from my home network through my
cell phone. From inside I see nothing wrong. I'm no networking expert,
but I suspect an upstream routing problem.

I sent mail to their support address on Friday and have not heard
back. I imagine they're overwhelmed.

--Eric
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* From the desktop of: Eric House, eeho...@eehouse.org   *
*  CrossWords for Android now in beta: via Google Play or xwords.sf.net  *
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[PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Mike C. 
On 10/1/17 12:00 PM, plug-requ...@lists.pdxlinux.org wrote:
 > Anybody in the PDX area know what's happened to
 > spiritone.com/aracnet.com? My wife uses them as her primary email
 > account, and their mail and web servers have been offline and un-
 > pingable since sometime Friday.

  I couldn't ping either mail server from my Comcast connection and I 
get mixed results doing traceroutes from Internet utilites web sites.

First one to mx.spiritone.com

calcium.spiritone.com216.99.193.20us147.483 ms

That is the same subnet both mail servers are on. The traceroute ends 
with "No reply for 5 hops. Assuming we reached firewall."

To mx.spiritone.com from different site gets there in 9 hops.

To mx2.spiritone.com from same site as above gets to 
216.99.193.11lithium.spiritone.com and then the trace is aborted.

Traceroutes from home to Spiritone ip addrs are over 20 hops and bounce 
around on Comcast & Cogent networks. Whereas from here, 
https://centralops.net/co/, to mx2.spiritone.com results in:

Traceroutes from home to Spiritone ip addrs are over 20 hops and bounce 
around on Comcast & Cogent networks. Whereas from here, 
https://centralops.net/co/, I get this:

1000 208.101.16.73outbound.hexillion.com
2000 66.228.118.153 
ae11.dar01.sr01.dal01.networklayer.com
3000 173.192.18.210 
ae6.bbr01.eq01.dal03.networklayer.com
4700 206.223.118.87br01.dllstx97.integra.net
5474746 209.63.114.158 tg13-1.ar10.ptldorfj.integra.net
6464646 209.63.114.158 tg13-1.ar10.ptldorfj.integra.net
7494849 67.136.135.70
8464646 216.99.193.20calcium.spiritone.com
9464646 216.99.193.24mx2.spiritone.com

Smells to me like a Internet routing problem.

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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Galen Seitz 
On 10/01/17 09:48, David Fleck wrote:
> On Sun, 2017-10-01 at 09:29 -0700, Rich Shepard wrote:
> [rshepard@salmo ~]$ ping mx.spiritone.com
> PING mx.spiritone.com (216.99.193.22) 56(84) bytes of data.
> --- mx.spiritone.com ping statistics ---
> 9 packets transmitted, 0 received, 100% packet loss, time 7999ms
> 
> [rshepard@salmo ~]$ ping mx2.spiritone.com
> PING mx2.spiritone.com (216.99.193.24) 56(84) bytes of data.
> 64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=1 ttl=56
> time=38.1 ms
> 64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=2 ttl=56
> time=35.7 ms
> 64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=3 ttl=56
> time=35.3 ms
> ^C
> --- mx2.spiritone.com ping statistics ---
> 3 packets transmitted, 3 received, 0% packet loss, time 2003ms
> rtt min/avg/max/mdev = 35.362/36.427/38.187/1.263 ms
> 
> 
> 
> Thanks for the digging, Rich. Interestingly, I can't successfully ping
> *any* IP address related to spiritone.com from where I am.

I can't reach them either.  I'm on a Comcast business connection.

galens@lion:~$ ping mx.spiritone.com
PING mx.spiritone.com (216.99.193.22) 56(84) bytes of data.
^C
--- mx.spiritone.com ping statistics ---
6 packets transmitted, 0 received, 100% packet loss, time 5765ms



galen
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread John Meissen 

Lots of message with no response left on their Facebook page, too.

Not the way for an ISP to behave. I guess we'll find out tomorrow if they're 
still around.



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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Rich Shepard 
On Sun, 1 Oct 2017, David Fleck wrote:

> Thanks for the digging, Rich. Interestingly, I can't successfully ping
> *any* IP address related to spiritone.com from where I am.

David,

   Perhaps there are restrictions to electron immigration from out of state?

   Seriously, in the 20 or so years I've been an Aracnet/SpiritOne customer
nothing like this has happened. At least, I do not know of any. Could be a
combination of hardware (mx.spiritone.com) and upstream issues.

   If I see a response from tech support I'll forward it to the list.

Regards,

Rich


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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread David Fleck 
On Sun, 2017-10-01 at 09:29 -0700, Rich Shepard wrote:
$ dig spiritone.com MX

; <<>> DiG 9.10.5-P3 <<>> spiritone.com MX
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32653
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;spiritone.com. IN  MX

;; ANSWER SECTION:
spiritone.com.  906 IN  MX  10
mx.spiritone.com.
spiritone.com.  906 IN  MX  30
mx2.spiritone.com.

;; Query time: 37 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sun Oct 01 09:26:53 PDT 2017
;; MSG SIZE  rcvd: 81

[rshepard@salmo ~]$ ping mx.spiritone.com
PING mx.spiritone.com (216.99.193.22) 56(84) bytes of data.
--- mx.spiritone.com ping statistics ---
9 packets transmitted, 0 received, 100% packet loss, time 7999ms

[rshepard@salmo ~]$ ping mx2.spiritone.com
PING mx2.spiritone.com (216.99.193.24) 56(84) bytes of data.
64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=1 ttl=56
time=38.1 ms
64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=2 ttl=56
time=35.7 ms
64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=3 ttl=56
time=35.3 ms
^C
--- mx2.spiritone.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 35.362/36.427/38.187/1.263 ms



Thanks for the digging, Rich. Interestingly, I can't successfully ping
*any* IP address related to spiritone.com from where I am.

-- 
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Rich Shepard 
On Sun, 1 Oct 2017, Rich Shepard wrote:

>   Their mail server (white.spiritone.com) is off-line (cannot ping it) but
> my outbound mail, which must be relayed through them, goes out.

David/Ken, et al.:

   I sent a message directly to one of their tech supporters who's been
really helpful. The addres is 'supp...@spiritone.com' while the message is
addressed to one employee.

   An acknowledgement of my message came in so some portions of their mail
server must be working. Right?

   Here's my test:

$ dig spiritone.com MX

; <<>> DiG 9.10.5-P3 <<>> spiritone.com MX
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32653
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;spiritone.com. IN  MX

;; ANSWER SECTION:
spiritone.com.  906 IN  MX  10 mx.spiritone.com.
spiritone.com.  906 IN  MX  30 mx2.spiritone.com.

;; Query time: 37 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sun Oct 01 09:26:53 PDT 2017
;; MSG SIZE  rcvd: 81

[rshepard@salmo ~]$ ping mx.spiritone.com
PING mx.spiritone.com (216.99.193.22) 56(84) bytes of data.
--- mx.spiritone.com ping statistics ---
9 packets transmitted, 0 received, 100% packet loss, time 7999ms

[rshepard@salmo ~]$ ping mx2.spiritone.com
PING mx2.spiritone.com (216.99.193.24) 56(84) bytes of data.
64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=1 ttl=56 time=38.1 ms
64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=2 ttl=56 time=35.7 ms
64 bytes from mx2.spiritone.com (216.99.193.24): icmp_seq=3 ttl=56 time=35.3 ms
^C
--- mx2.spiritone.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 35.362/36.427/38.187/1.263 ms

   Those who know more about networks than I might be able to explain why all
mail services to their primary mail server do not roll over to their secondary
mail server.

HTH,

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Rich Shepard 
On Sun, 1 Oct 2017, David Fleck wrote:

> Anybody in the PDX area know what's happened to spiritone.com/aracnet.com?
> My wife uses them as her primary email account, and their mail and web
> servers have been offline and un- pingable since sometime Friday. Calls to
> tech support get automatically routed to a full inbox. This is not the
> level of service we've been used to over the past decade...

David,

   Their mail server (white.spiritone.com) is off-line (cannot ping it) but
my outbound mail, which must be relayed through them, goes out.

   Their ftp server (green.spiritone.com) can be pinged:

$ ping green.spiritone.com
PING green.spiritone.com (216.99.193.149) 56(84) bytes of data.
64 bytes from green.spiritone.com (216.99.193.149): icmp_seq=1 ttl=55 time=40.2 
ms
64 bytes from green.spiritone.com (216.99.193.149): icmp_seq=2 ttl=55 time=37.8 
ms
64 bytes from green.spiritone.com (216.99.193.149): icmp_seq=3 ttl=55 time=38.1 
ms

   I don't know the name of their web server as I don't go there.

Rich
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Re: [PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread Galen Seitz 
On 10/01/17 07:03, David Fleck wrote:
> Anybody in the PDX area know what's happened to
> spiritone.com/aracnet.com? My wife uses them as her primary email
> account, and their mail and web servers have been offline and un-
> pingable since sometime Friday. Calls to tech support get automatically
> routed to a full inbox. This is not the level of service we've been
> used to over the past decade...

Normally they would use Twitter to let people know what is going on, but
their last tweet was in August of 2016.  I hope they haven't folded.

galen
-- 
Galen Seitz
gal...@seitzassoc.com
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[PLUG] What's up (or down) with spiritone/aracnet?

2017-10-01 Thread David Fleck 
Anybody in the PDX area know what's happened to
spiritone.com/aracnet.com? My wife uses them as her primary email
account, and their mail and web servers have been offline and un-
pingable since sometime Friday. Calls to tech support get automatically
routed to a full inbox. This is not the level of service we've been
used to over the past decade...


-- 
David Fleck 
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