Re: One other wish for PM6
PowerMail Engineering (jer...@ctmdev.com) on 2008-09-01 10:12 AM said: >>Even when I ask it to tell >>me more, all I get are cryptic error codes that don't provide any >>indication (intelligible by me) of what, exactly, went wrong. > >If you have a reproducible case of a server error or network error that >produce a generic error dialog with an error code, please let me know, >so I can try to reproduce the problem to generate a more adequate error >message. I have one. If I change my SMTP server settings: 'Use secure connection (SSL/TLS) from OFF -> ON. Then PowerMail gives the message: 'Class=NetP; what=6; when=1' and thunderbird gives a much better error. Thanks, Sean
Re(3): One other wish for PM6
For what it is worth, I have had seven random crashes of PowerMail from 9/3 to 9/18--ie about 1/2 the rate that Bill sees. The crashes follow no pattern--sometimes when dragging an attachment, sometimes when running an item from the script menu, sometimes when I am away from the computer. I have sent PM engineering reports for these crashes. A Bill Schjelderup ([EMAIL PROTECTED]) said on 9/3/08: >I get frequent random crashes. i.e. 5-7 per week. Most don't require any >rebuilds, some require sorting index rebuilds. > >After watching these for a long time, I believe they are related to >receiving email while performing some user activity -- long user >activities that often result in crashes are drag events and executing >applescripts with dialogs, like renaming subject line. > >I have frequent mail checks, and I get approx 900 messages a day (until >our new hardware spam filter gets installed) so the difference between >my experiences and others just may be due to the frequency of incoming >messages, and thus the conflicts that could result in a crash. > >I carry my email database between two different machines with similar >behavior on both - one an 8 core mac pro, the other a Macbook pro. >Clearly there may be some other common element...but so far, I've not >found any known conflicts with any other piece of software, and I run a >LOT of software. > >My company's software had an issue with quicktime playing audio in a >threaded environment - so I turned off sound alerts...no difference. > >Hopefully time and new releases will solve this problem for me, and others. > >+---+ > Bill Schjelderup, President [EMAIL PROTECTED] > COMPanion Corporation801-365-0555 voice > 1831 Fort Union Blvd. 801-943-7752 fax > Salt Lake City, Utah 84121-3041 www.companioncorp.com >+---+ >Nusquam est qui ubique est. - He who is everywhere is nowhere. >This email message is for the sole use of the intended recipient(s) and >may contain confidential and privileged information. Any unauthorized >review, use, disclosure, or distribution is prohibited. If you are NOT >the intended recipient, I'm sorry to bother you and will attempt to >address my messages more carefully in the future. > >>Am/On Tue, 2 Sep 2008 10:26:15 -0700 schrieb/wrote Alan Harper (by way >>of Alan Harper <[EMAIL PROTECTED]>): >> >>>1) Index html emails. >> >>agreed. >> >>> >>>2) For emails that do not have a name in the From field, guess the name >>>from the Address Book, and include the guessed name in the index and in >>>the "From" column. This way when I am looking for emails from Bruce, I >>>don't need to search on "Bruce1954yahoo" or whatever he was using that year! >> >>this would be pretty uncommon. >>In this case the subject is filled with and this is imho >>the correct behaviour. >> >>Maybe an incoming mailfilter could do the rewrite according everyones wishes. >> >>> >>>3) Don't be so eager to check email. When I wake up my laptop, wait a >>>few seconds before checking and let the wireless connection come up. >> >>yes, this might also cure one kind of crash I rarely observe. >> >>> >>>4) Give me one error message when you can't get email (because, eg, >>>wireless is down). Don't give me one modal dialog for each account! Even >>>better, use Growl. >> >>you can switch the dialog off in the preferences. >>Growl sounds like a good idea. >> >>> >>>5) Stop random crashes. >> >>I don't see any random crashes. >>Crashes I observe are either connected to the IP stack, which stops >>responding after the MacBook was asleep or to text encodings in >>connection with a strange html mail. >> >> >> >>Thanks and all the best >> >>Matthias >> >> >> > > > >
Re: One other wish for PM6
Am/On Wed, 3 Sep 2008 09:23:52 -0700 schrieb/wrote Alan Harper: >I'm sorry Matthias, but what does the "From" header have to do with an >empty subject header? ah, sorry, I overread that. I thought you were talking about the subject field. > >Let me restate this. I have a friend who uses aol (ugh!). Her emails >come with the header: >From: [EMAIL PROTECTED] >If I open one of these emails up in a PowerMail window, the "From:" field has >Elaine Xstone <[EMAIL PROTECTED]> >However, if I look at my inbox, the From column has only her email and >not her name, and if I search on From: Elaine, these emails are not found. > >However, she used to work at a school, and emails sent from there had >From: "Xstone, Elaine" <[EMAIL PROTECTED]> > >and a search on From: Elaine does find these emails. > >Is this clear? yes, that makes sense. Although the AOL header is not correct, it would be nice, if PM would be smart enough to recognize that. Thanks and all the best Matthias
Re(2): One other wish for PM6
I'm sorry Matthias, but what does the "From" header have to do with an empty subject header? Let me restate this. I have a friend who uses aol (ugh!). Her emails come with the header: From: [EMAIL PROTECTED] If I open one of these emails up in a PowerMail window, the "From:" field has Elaine Xstone <[EMAIL PROTECTED]> However, if I look at my inbox, the From column has only her email and not her name, and if I search on From: Elaine, these emails are not found. However, she used to work at a school, and emails sent from there had From: "Xstone, Elaine" <[EMAIL PROTECTED]> and a search on From: Elaine does find these emails. Is this clear? To be clear, the reason I use PowerMail is because it allows me to find specific emails quickly in a sea of communications. The fact that I cannot find emails by name of the person sent to me (the case above), and that I cannot find html-only emails makes it much less useful, and has made me consider using a different program. A Matthias Schmidt ([EMAIL PROTECTED]) said on 9/3/08: >>2) For emails that do not have a name in the From field, guess the name >>from the Address Book, and include the guessed name in the index and in >>the "From" column. This way when I am looking for emails from Bruce, I >>don't need to search on "Bruce1954yahoo" or whatever he was using that year! > >this would be pretty uncommon. >In this case the subject is filled with and this is imho >the correct behaviour.
Re(3): One other wish for PM6
Yes, Bill's experience is similar to mine. I get an attachment, and I start dragging it, and then have to think about where I want to it go, meanwhile PowerMail goes off and tries to download more mail, and it crashes. Very common. Not sure if that characterizes all my random crashes, but it is is a common symptom. A Bill Schjelderup ([EMAIL PROTECTED]) said on 9/3/08: >After watching these for a long time, I believe they are related to >receiving email while performing some user activity -- long user >activities that often result in crashes are drag events and executing >applescripts with dialogs, like renaming subject line.
Re: One other wish for PM6
Bill Schjelderup (3/9/08, 16:27) said: >After watching these for a long time, I believe they are related to >receiving email while performing some user activity -- long user >activities that often result in crashes are drag events and executing >applescripts with dialogs, like renaming subject line. I get crashes if iCal sends an email reminder when I'm compacting the database. Unfortunately, I have to compact the database every few days because of the 2 GB limit. I'm currently holding out to see if the limit gets fixed in PowerMail 6 - otherwise I shall reluctantly switch to Apple Mail or something. Jeremy
Re(2): One other wish for PM6
I get frequent random crashes. i.e. 5-7 per week. Most don't require any rebuilds, some require sorting index rebuilds. After watching these for a long time, I believe they are related to receiving email while performing some user activity -- long user activities that often result in crashes are drag events and executing applescripts with dialogs, like renaming subject line. I have frequent mail checks, and I get approx 900 messages a day (until our new hardware spam filter gets installed) so the difference between my experiences and others just may be due to the frequency of incoming messages, and thus the conflicts that could result in a crash. I carry my email database between two different machines with similar behavior on both - one an 8 core mac pro, the other a Macbook pro. Clearly there may be some other common element...but so far, I've not found any known conflicts with any other piece of software, and I run a LOT of software. My company's software had an issue with quicktime playing audio in a threaded environment - so I turned off sound alerts...no difference. Hopefully time and new releases will solve this problem for me, and others. +---+ Bill Schjelderup, President [EMAIL PROTECTED] COMPanion Corporation801-365-0555 voice 1831 Fort Union Blvd. 801-943-7752 fax Salt Lake City, Utah 84121-3041 www.companioncorp.com +---+ Nusquam est qui ubique est. - He who is everywhere is nowhere. This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are NOT the intended recipient, I'm sorry to bother you and will attempt to address my messages more carefully in the future. >Am/On Tue, 2 Sep 2008 10:26:15 -0700 schrieb/wrote Alan Harper (by way >of Alan Harper <[EMAIL PROTECTED]>): > >>1) Index html emails. > >agreed. > >> >>2) For emails that do not have a name in the From field, guess the name >>from the Address Book, and include the guessed name in the index and in >>the "From" column. This way when I am looking for emails from Bruce, I >>don't need to search on "Bruce1954yahoo" or whatever he was using that year! > >this would be pretty uncommon. >In this case the subject is filled with and this is imho >the correct behaviour. > >Maybe an incoming mailfilter could do the rewrite according everyones wishes. > >> >>3) Don't be so eager to check email. When I wake up my laptop, wait a >>few seconds before checking and let the wireless connection come up. > >yes, this might also cure one kind of crash I rarely observe. > >> >>4) Give me one error message when you can't get email (because, eg, >>wireless is down). Don't give me one modal dialog for each account! Even >>better, use Growl. > >you can switch the dialog off in the preferences. >Growl sounds like a good idea. > >> >>5) Stop random crashes. > >I don't see any random crashes. >Crashes I observe are either connected to the IP stack, which stops >responding after the MacBook was asleep or to text encodings in >connection with a strange html mail. > > > >Thanks and all the best > >Matthias > > >
Re: One other wish for PM6
On Wed, Sep 3, 2008 at 6:04 am +0900, Matthias Schmidt wrote: >>4) Give me one error message when you can't get email (because, eg, >>wireless is down). Don't give me one modal dialog for each account! Even >>better, use Growl. > >you can switch the dialog off in the preferences. The problem though, as we've discussed before, is that if you switch off the dialog you get no feedback at all (apart from an alert sound, if you happen to be in front of the computer when it happens). -- TimH PowerMail 5.6.2 (build 4501) | OS X 10.4.11 | PowerBook G4/1.25GHz | 2 GB RAM
Re: One other wish for PM6
Am/On Tue, 2 Sep 2008 10:26:15 -0700 schrieb/wrote Alan Harper (by way of Alan Harper <[EMAIL PROTECTED]>): >1) Index html emails. agreed. > >2) For emails that do not have a name in the From field, guess the name >from the Address Book, and include the guessed name in the index and in >the "From" column. This way when I am looking for emails from Bruce, I >don't need to search on "Bruce1954yahoo" or whatever he was using that year! this would be pretty uncommon. In this case the subject is filled with and this is imho the correct behaviour. Maybe an incoming mailfilter could do the rewrite according everyones wishes. > >3) Don't be so eager to check email. When I wake up my laptop, wait a >few seconds before checking and let the wireless connection come up. yes, this might also cure one kind of crash I rarely observe. > >4) Give me one error message when you can't get email (because, eg, >wireless is down). Don't give me one modal dialog for each account! Even >better, use Growl. you can switch the dialog off in the preferences. Growl sounds like a good idea. > >5) Stop random crashes. I don't see any random crashes. Crashes I observe are either connected to the IP stack, which stops responding after the MacBook was asleep or to text encodings in connection with a strange html mail. Thanks and all the best Matthias
Re(4): One other wish for PM6
I'd like to see similar changes, too - these are definite annoyances. On Tue, 2 Sep 2008 10:26:15 -0700 Alan Harper (by way of Alan Harper <[EMAIL PROTECTED]>) wrote: >3) Don't be so eager to check email. When I wake up my laptop, wait a >few seconds before checking and let the wireless connection come up. > >4) Give me one error message when you can't get email (because, eg, >wireless is down). Don't give me one modal dialog for each account! Even >better, use Growl.
Re(3): One other wish for PM6
I spent a day or so recently attempting to wean myself off PowerMail. I am so frustrated with its limitations that it really is interfering with my effectiveness. (As far as I can tell, my frustrations with other email clients would be worse, so I stay with PowerMail). But my frustrations are so small, that they could be addressed in a "5.6.6" rev. They are: 1) Index html emails. 2) For emails that do not have a name in the From field, guess the name from the Address Book, and include the guessed name in the index and in the "From" column. This way when I am looking for emails from Bruce, I don't need to search on "Bruce1954yahoo" or whatever he was using that year! 3) Don't be so eager to check email. When I wake up my laptop, wait a few seconds before checking and let the wireless connection come up. 4) Give me one error message when you can't get email (because, eg, wireless is down). Don't give me one modal dialog for each account! Even better, use Growl. 5) Stop random crashes. OK, granted, 5 is not necessarily an easy fix--but the other 4 should be 2 days' work, or less! A Giovanni Andreani ([EMAIL PROTECTED]) said on 9/2/08: >One I would like to se (actually not available in 5.5.3) is the >possibility to share the same email address between different contacts >in the address book, without having to add one empty space before the >copy of an already stored email address. > > >Giovanni Andreani > >PM 5.5.3 | OS X 10.4.11 | Power Mac G5/1.8GHz BiPro | 1GB RAM | 150GB HD > > > >>Am/On Mon, 1 Sep 2008 21:01:25 -0400 schrieb/wrote Sean McBride: >> >>>George Henne ([EMAIL PROTECTED]) on 2008-9-1 8:09 PM said: >>> Here's my biggie: Threaded emails. When I reply to a message, I want an easy way to see all the messages already in the thread. Other email programs do this - and it can't be tough to implement. >>> >>>Here here! >>> >>>For me, message threading and database > 2 GB are the most desired. >> >>threading, sorting by thread (I have here some guys who do append on any >>subject Antwort, others Re etc.) >>single file database to support time machine, better handling of html >>and rtf mails. >>Support for priority and receipts. >> >>Thanks and all the best >> >>Matthias >> >> > > > > >
Re(2): One other wish for PM6
One I would like to se (actually not available in 5.5.3) is the possibility to share the same email address between different contacts in the address book, without having to add one empty space before the copy of an already stored email address. Giovanni Andreani PM 5.5.3 | OS X 10.4.11 | Power Mac G5/1.8GHz BiPro | 1GB RAM | 150GB HD >Am/On Mon, 1 Sep 2008 21:01:25 -0400 schrieb/wrote Sean McBride: > >>George Henne ([EMAIL PROTECTED]) on 2008-9-1 8:09 PM said: >> >>>Here's my biggie: >>> >>>Threaded emails. When I reply to a message, I want an easy way to see >>>all the messages already in the thread. Other email programs do this - >>>and it can't be tough to implement. >> >>Here here! >> >>For me, message threading and database > 2 GB are the most desired. > >threading, sorting by thread (I have here some guys who do append on any >subject Antwort, others Re etc.) >single file database to support time machine, better handling of html >and rtf mails. >Support for priority and receipts. > >Thanks and all the best > >Matthias > >
Re: One other wish for PM6
Am/On Mon, 1 Sep 2008 21:01:25 -0400 schrieb/wrote Sean McBride: >George Henne ([EMAIL PROTECTED]) on 2008-9-1 8:09 PM said: > >>Here's my biggie: >> >>Threaded emails. When I reply to a message, I want an easy way to see >>all the messages already in the thread. Other email programs do this - >>and it can't be tough to implement. > >Here here! > >For me, message threading and database > 2 GB are the most desired. threading, sorting by thread (I have here some guys who do append on any subject Antwort, others Re etc.) single file database to support time machine, better handling of html and rtf mails. Support for priority and receipts. Thanks and all the best Matthias
Re: One other wish for PM6
George Henne ([EMAIL PROTECTED]) on 2008-9-1 8:09 PM said: >Here's my biggie: > >Threaded emails. When I reply to a message, I want an easy way to see >all the messages already in the thread. Other email programs do this - >and it can't be tough to implement. Here here! For me, message threading and database > 2 GB are the most desired. Jérôme, any time frame for at least a _feature list_ of PM6? Sean
Re(2): One other wish for PM6
Here's my biggie: Threaded emails. When I reply to a message, I want an easy way to see all the messages already in the thread. Other email programs do this - and it can't be tough to implement. George Henne NS BASIC Corporation http://www.nsbasic.com
Re(2): One other wish for PM6
On 9/1/08, Bob Parks wrote: > >Full internet access the whole time. Ethernet to a T1 line. Web >browsing works, fetching email works. > >Bob Ok, Rene gave me a clue. I have my send and receive set to do one account at a time. In the schedulings dialog, the SMTP has all options checked.. immediately when queued, when retrieving and before quitting. With the VPN down, I tried sending a message on a VPN account. After a while it timed out and I got a no server error message. Just like it should. I then tried sending an email from a different account. It went into the out tray, but there was no attempt to send it (based on the status bar on the lower corner of the recent mail window.) Tried again with a different, non VPN account. Again, right into the Out Tray, no error message, nothing showed up on the status bar. If I go into the Out tray, click on either message to a non VPN account, click send.. nothing. If I click on the message to the VPN account it tries again, and of course times out. In all cases, I had full internet access, and access to the non VPN mail servers. I could retrieve mail just fine, and it works fine on the scheduled retrieve connections. If I delete the stalled VPN message from the Out Tray, the other two messages send immediately. If I go check "send simultaneously" in Mail Schedulings, then it works fine, and the stalled VPN message does not block other accounts. There are times when I am traveling that I have slow, high latency net connections, and things really slow down with multiple simultaneous connections, so I prefer to do one account at a time. BUT, I think it is still wrong to block all accounts when one account has a sending error, and its still wrong to not notify the user when the program cannot do an action that was specifically requested i.e. send an email when the user says to send it. Bob * * Bob Parks In theory, there is no difference * * [EMAIL PROTECTED] between theory and practice. * * [EMAIL PROTECTED] * * http://www.kidsource.com/ In practice, this is rarely the case. * *
Re: One other wish for PM6
On 9/1/08, PowerMail discussions wrote: >Subject: Re: One other wish for PM6 >From: "Rene Merz" <[EMAIL PROTECTED]> >Date: Mon, 1 Sep 2008 11:56:47 +0200 > >I do not know this problem. >In such a case my PM sends _all_ other messages from all _other_ accounts. > >It seems that your problem has nothing to do with a possible down of >your VPN server but with a down of your general _internet_-connection. >In such a case, of course, PM cannot send any mail to anywhere. Full internet access the whole time. Ethernet to a T1 line. Web browsing works, fetching email works. Bob * * Bob Parks Black holes * * [EMAIL PROTECTED] are where * * [EMAIL PROTECTED] God divided * * http://www.kidsource.com/ by zero. * *
Re: One other wish for PM6
Michael J. Hußmann wrote: >Even when I ask it to tell >me more, all I get are cryptic error codes that don't provide any >indication (intelligible by me) of what, exactly, went wrong. If you have a reproducible case of a server error or network error that produce a generic error dialog with an error code, please let me know, so I can try to reproduce the problem to generate a more adequate error message. Jérôme - CTM Engineering - "If email is important to you, PowerMail should be important to you, because I truly believe there isn’t a better one for the Macintosh." PowerMail user comment on www.versiontracker.com Download a demo version from www.ctmdev.com -
Re: One other wish for PM6
Rene Merz ([EMAIL PROTECTED]) wrote: > I do not know this problem. > In such a case my PM sends _all_ other messages from all _other_ accounts. > > It seems that your problem has nothing to do with a possible down of > your VPN server but with a down of your general _internet_-connection. > In such a case, of course, PM cannot send any mail to anywhere. Same here. I have set PM to deal with all accounts in parallel, and it does. On the other hand, I would wish PM's error messages to be more descriptive. PM doesn't, for example, tell me that there was a problem with a failed authorization attempt, or an SMTP server not relaying mail, but only says that an error occurred. Even when I ask it to tell me more, all I get are cryptic error codes that don't provide any indication (intelligible by me) of what, exactly, went wrong. - Michael Michael J. Hußmann E-mail: [EMAIL PROTECTED] WWW (personal): http://michael-hussmann.de WWW (professional): http://digicam-experts.de
Re: One other wish for PM6
Bob Parks wrote: >I have to use VPN's to send mail on some accounts, quite often I get a >case where I try to send a mail and it cannot connect to the server when >I try to send, because the VPN is down. OK, it gives me a warning. No >problem. Sometimes it just has to wait until I can get the VPN up. >However, if I try to send mail on a different account later, while the >VPN mail is still in the queue, the new mail is not sent, and no warning. > >So, this should be simple.. > >If a given message CAN be sent, send it. Dont wait because some other >message on a different account cannot be sent. I do not know this problem. In such a case my PM sends _all_ other messages from all _other_ accounts. It seems that your problem has nothing to do with a possible down of your VPN server but with a down of your general _internet_-connection. In such a case, of course, PM cannot send any mail to anywhere.
One other wish for PM6
I have one major problem with PM right now. If, for some reason, a message cannot be sent, it blocks the whole queue. When I have my connection settings set to send email immediately, and when I click SEND, if PM is not going to actually send it, it should put some warning dialog up in my face to let me know that it did not do what I wanted it to! I have to use VPN's to send mail on some accounts, quite often I get a case where I try to send a mail and it cannot connect to the server when I try to send, because the VPN is down. OK, it gives me a warning. No problem. Sometimes it just has to wait until I can get the VPN up. However, if I try to send mail on a different account later, while the VPN mail is still in the queue, the new mail is not sent, and no warning. So, this should be simple.. If a given message CAN be sent, send it. Dont wait because some other message on a different account cannot be sent. If for any reason, it does not send a message, let the user know. It might be nice to set up a reminder as a user option.. i.e. " I have been unable to send 3 outgoing messages for the last hour, please check your connection" or whatever. As it is right now, I can get to the end of the day and then find that I have a dozen out going messages stacked up. Sorry about the rant.. maybe there is already some workaround for this that I have not found... but its been a big problem for me a few times. Bob Parks
