Re: [qubes-users] Qubes 3.1 crashing, no warning, no error message (Lenovo X230)
On 07/07/2016 06:49 AM, Andreas Rasmussen wrote: On 07/07/2016 05:32 AM, Chris Laprise wrote: On 07/06/2016 01:28 PM, Andreas Rasmussen wrote: Hi! I bought a Lenovo x230 and installed Qubes 3.1 early may. It has worked like a charm, but in the last two or three weeks the computer has been shutting down without warning or error message. It has happened five times with no apparent pattern. It has both happened with both many and few VM's open. The crash goes like this: The screen freezes for 3-5 seconds, then the computer reboots. I get no error message. The reboot looks like a normal boot. I have tried to look in the logfiles, but I'm not sure I'm looking the right places. So for starters: Can anyone tell me what files to look in? /var/log/messages only seem to have information about the session after the crash, same goes for boot.log. (My computer skills are limited, so please bare with me) best, Andreas Logitech mice are known to trigger this bug. Chris . Where do I read more on this? Thanks for the input! https://github.com/QubesOS/qubes-issues/issues/1689 Chris -- You received this message because you are subscribed to the Google Groups "qubes-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to qubes-users+unsubscr...@googlegroups.com. To post to this group, send email to qubes-users@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-users/bc8b377e-8d90-5594-27d7-94d2e9b4261e%40openmailbox.org. For more options, visit https://groups.google.com/d/optout.
Re: [qubes-users] Qubes 3.1 crashing, no warning, no error message (Lenovo X230)
On 07/07/2016 05:32 AM, Chris Laprise wrote: > On 07/06/2016 01:28 PM, Andreas Rasmussen wrote: >> Hi! >> >> I bought a Lenovo x230 and installed Qubes 3.1 early may. It has worked >> like a charm, but in the last two or three weeks the computer has been >> shutting down without warning or error message. It has happened five >> times with no apparent pattern. It has both happened with both many and >> few VM's open. >> >> The crash goes like this: The screen freezes for 3-5 seconds, then the >> computer reboots. I get no error message. The reboot looks like a normal >> boot. >> >> I have tried to look in the logfiles, but I'm not sure I'm looking the >> right places. So for starters: Can anyone tell me what files to look in? >> /var/log/messages only seem to have information about the session after >> the crash, same goes for boot.log. >> >> (My computer skills are limited, so please bare with me) >> >> best, >> >> Andreas > > Logitech mice are known to trigger this bug. > > Chris > . > Where do I read more on this? Thanks for the input! -- You received this message because you are subscribed to the Google Groups "qubes-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to qubes-users+unsubscr...@googlegroups.com. To post to this group, send email to qubes-users@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-users/44b9d32a-3fff-9c34-a54b-d847e9a6c6fd%40andreas-rasmussen.dk. For more options, visit https://groups.google.com/d/optout.
Re: [qubes-users] Qubes 3.1 crashing, no warning, no error message (Lenovo X230)
On 07/06/2016 01:28 PM, Andreas Rasmussen wrote: Hi! I bought a Lenovo x230 and installed Qubes 3.1 early may. It has worked like a charm, but in the last two or three weeks the computer has been shutting down without warning or error message. It has happened five times with no apparent pattern. It has both happened with both many and few VM's open. The crash goes like this: The screen freezes for 3-5 seconds, then the computer reboots. I get no error message. The reboot looks like a normal boot. I have tried to look in the logfiles, but I'm not sure I'm looking the right places. So for starters: Can anyone tell me what files to look in? /var/log/messages only seem to have information about the session after the crash, same goes for boot.log. (My computer skills are limited, so please bare with me) best, Andreas Logitech mice are known to trigger this bug. Chris -- You received this message because you are subscribed to the Google Groups "qubes-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to qubes-users+unsubscr...@googlegroups.com. To post to this group, send email to qubes-users@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-users/0cbd52e5-8f24-8d9e-3f72-7650bb7ef0dc%40openmailbox.org. For more options, visit https://groups.google.com/d/optout.
Re: [qubes-users] Qubes 3.1 crashing, no warning, no error message (Lenovo X230)
On 07/06/2016 07:28 PM, Andreas Rasmussen wrote: > Hi! Hi :) > [...] > I have tried to look in the logfiles, but I'm not sure I'm looking > the right places. So for starters: Can anyone tell me what files to > look in? /var/log/messages only seem to have information about the > session after the crash, same goes for boot.log. In the next boot just after the crash, try with this command in a dom0 terminal, after having gained root permissions: journalctl -b -1 -xe this asks journalctl (the new centralized log manager, comes with systemd) to tell you everything about the last boot session (-b -1, it is relative to current boot, so you will have different results if you reboot!) and to automatically jump to the end (-e) and add explanations (-x) where available. Explanations start with a double minus sign, actual log lines start with the timestamp. On a normal boot session, using this command, you will see entries that lead to the unmount of the filesystems and the shutdown of the system. -- Alex -- You received this message because you are subscribed to the Google Groups "qubes-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to qubes-users+unsubscr...@googlegroups.com. To post to this group, send email to qubes-users@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-users/d10f23d6-efc0-d244-2090-493f2647b17d%40gmx.com. For more options, visit https://groups.google.com/d/optout. signature.asc Description: OpenPGP digital signature
