Re: Can't download attachments
Bump! Just refreshing this thread to see if anyone has any ideas why I still can't download attachments. Alfred On Aug 26, 2014, at 20:22, Christian Hammond christ...@beanbaginc.com wrote: Can you try changing the media URL to have a '/' as a suffix? So: /rb/htdocs/media/, instead of /rb/htdocs/media. I did this, restarted the web server, and tried to download the attachment again. It still failed, but the access_log file shows that it's trying to download it from the correct directory: /rb/htdocs/media/uploaded/files/2014/07/29/... So clearly something changed for the better, yet I still can't download attachments. Any suggestions for next steps on how to debug this? I verified that the file it's trying to download does exist on the web server's file system by cutting and pasting the path shown in the access_log file and appending it to the web server root directory (/var/www/html). Some more data: in /etc/http/conf.d/rb.conf the DocumentRoot is defined as /var/www/html/rb/htdocs. Should the media URL be relative to this? Everything else appears to be working fine... -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Can't download attachments
Hi Alfred, Sorry, I’ve been out much of this past week. So the paths are correct now, according to the access logs, but they’re still not downloading. What do you see now when it tries to download? Can you show me some access_log entries? Can you also show the permissions on every directory/file leading up to one of the files that isn’t downloading, starting at $sitedir/htdocs/media/uploaded/ ? Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On September 3, 2014 at 10:21:42 AM, Alfred von Campe (alf...@von-campe.com) wrote: Bump! Just refreshing this thread to see if anyone has any ideas why I still can’t download attachments. Alfred On Aug 26, 2014, at 20:22, Christian Hammond christ...@beanbaginc.com wrote: Can you try changing the media URL to have a ‘/‘ as a suffix? So: /rb/htdocs/media/, instead of /rb/htdocs/media. I did this, restarted the web server, and tried to download the attachment again. It still failed, but the access_log file shows that it’s trying to download it from the correct directory: /rb/htdocs/media/uploaded/files/2014/07/29/… So clearly something changed for the better, yet I still can’t download attachments. Any suggestions for next steps on how to debug this? I verified that the file it’s trying to download does exist on the web server’s file system by cutting and pasting the path shown in the access_log file and appending it to the web server root directory (/var/www/html). Some more data: in /etc/http/conf.d/rb.conf the DocumentRoot is defined as /var/www/html/rb/htdocs. Should the media URL be relative to this? Everything else appears to be working fine... -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Can't download attachments
On Aug 26, 2014, at 20:22, Christian Hammond christ...@beanbaginc.com wrote: Can you try changing the media URL to have a '/' as a suffix? So: /rb/htdocs/media/, instead of /rb/htdocs/media. I did that and reported back that it still wasn't working (although it appears that the web server is accessing the right directory now). More details in my previous post. Any suggestions on how to proceed debugging this issue? Thanks, Alfred -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Can't download attachments
On Aug 25, 2014, at 10:25, I wrote: I've successfully migrated a ReviewBoard instance from version 1.6 running on CentOS 5 to version 1.7.25 running on CentOS 6. Well, almost successfully: we can't download attachments from the new instance. The apache logs show that it is looking for the files in /rb/htdocs/uploaded/files/... whereas the files are in /rb/htdocs/media/uploaded/files/... The Media URL is configured as /rb/htdocs/media in the General System Settings page. What am I missing? Does anybody have any ideas why the attachments are trying to be downloaded from the wrong place? Alfred -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Can't download attachments
Can you try changing the media URL to have a ‘/‘ as a suffix? So: /rb/htdocs/media/, instead of /rb/htdocs/media. - Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On August 26, 2014 at 5:14:05 PM, Alfred von Campe (alf...@von-campe.com) wrote: On Aug 26, 2014, at 18:27, David Trowbridge trowb...@gmail.com wrote: Can you run 'rb-site manage /path/to/site list-siteconfig' and send us the output? Sure, see attached. Alfred -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
