[rt-users] Dependency package Test-Simple fails to test
Has anyone resolved this problem? Under CentOS 4.2 (rhel 4.x clone) I still can't build perl-Test-Simple cpan module. I get the same errors as Jean-Michel Barbet did at the beginning of the year. On Tue Jan 3 05:32:09 EST 2006 [EMAIL PROTECTED] said: Hello, Trying RT 3.4.4 with Scientific Linux 4.2 (This is exactly RHEL 4.2). This distro comes with perl V5.8.5 built for i386-linux-thread-multi. I get problems with the perl package Test-Simple 0.62 : cd .cpan/build/Test-Simple-0.62/ make test PERL_DL_NONLAZY=1 /usr/bin/perl -MExtUtils::Command::MM -e test_harness(0, 'blib/lib', 'blib/arch') t/*.t [...] t/sort_bugdubious Test returned status 255 (wstat -1, 0x) test program seems to have generated a core after all the subtests completed successfully [...] t/threads.dubious Test returned status 255 (wstat -1, 0x) test program seems to have generated a core after all the subtests completed successfully [...] Failed Test Stat Wstat Total Fail Failed List of Failed --- t/sort_bug.t 255-1 20 0.00% ?? t/threads.t 255-1 60 0.00% ?? 2 tests and 9 subtests skipped. Failed 2/63 test scripts, 96.83% okay. 0/487 subtests failed, 100.00% okay. make: *** [test_dynamic] Error 255 -- Urs Rau Head of Operations Operation Mobilisation UK National Office Tel: +44-1691-773388 The Quinta, Weston Rhyn Fax: +44-1691-778378 Oswestry, Shropshire, SY10 7LT E-mail: [EMAIL PROTECTED] United Kingdom http://www.uk.om.org ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] CFs visible on Reply/Comment screens?
I didn't (knowingly) change anything, but a while ago one of my users commented: all the custom fields for a queue used to show up when posting a reply or comment, and now they don't. this is annoying b/c there are a few fields that i always set when posting comments. where did they go? As I didn't take them away, I don't really know what happened. Any pointers? Thanks, JB ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Help: How do I restrict user access by queue?
Hello, How do I restrict user access by queue? I've some users who only have been granted rights in certain queues. And this limits their 'RT at a Glance' view, such that they only can browse tickets in their particular queues. However, the '10 newest unowned tickets' section still shows unowned tickets in other queues. In fact, it seems that any ticket that is not owned or assigned to a particular queue is potentially visible to these users. And if the user knows the number of a ticket - or can compose a search query that returns a ticket in another queue, they have the ability to view tickets that should otherwise be restricted. I'm not afraid to dive under the hood if need be. I hope somebody has a solution for me. Thank you, Leo C. Ureel II REMC #1 Copper Country Intermediate School District ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Help: How do I restrict user access by queue?
Leo C. Ureel II wrote: Hello, How do I restrict user access by queue? I've some users who only have been granted rights in certain queues. And this limits their 'RT at a Glance' view, such that they only can browse tickets in their particular queues. However, the '10 newest unowned tickets' section still shows unowned tickets in other queues. In fact, it seems that any ticket that is not owned or assigned to a particular queue is potentially visible to these users. And if the user knows the number of a ticket - or can compose a search query that returns a ticket in another queue, they have the ability to view tickets that should otherwise be restricted. one question how can you have a ticket that is not assigned to a queue, afaik all tickets when opened/created belong to a queue, if your user only has access to queue 2 then all tickets in queue 1 no matter their status will not be visible to that user. do you perhaps have a global setting that allows anybody to view tickets/queues ? -- eats the blues for breakfast, does unix for rent, plays harp for food, will play the flute for kicks rides for the freedom www.up-south.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
