[rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way
Hi, I'm trying to get an instance of RT working, which was initially set up by somebody else. I have a web form, which, when submitted, is sending its contents to an email account, where emails are accessed by fetchmail and passed on to rt-mailgate and into RT. All emails are successfully arriving from the web form into the email account. Currently it seems that only emails with a from address from my domain are successfully being transferred on to RT. Emails from any other domain are being fetched successfully by fetchmail but are not appearing in RT. I'd appreciate any help in resolving this. Thank you ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way
I just got this message back from RT, so it's related to this: RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email. 2010/1/13 Colin O'Sullivan co...@4pm.ie: Hi, I'm trying to get an instance of RT working, which was initially set up by somebody else. I have a web form, which, when submitted, is sending its contents to an email account, where emails are accessed by fetchmail and passed on to rt-mailgate and into RT. All emails are successfully arriving from the web form into the email account. Currently it seems that only emails with a from address from my domain are successfully being transferred on to RT. Emails from any other domain are being fetched successfully by fetchmail but are not appearing in RT. I'd appreciate any help in resolving this. Thank you ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com