[rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way

2010-01-13 Thread Colin O'Sullivan
Hi,

I'm trying to get an instance of RT working, which was initially set
up by somebody else.

I have a web form, which, when submitted, is sending its contents to
an email account, where emails are accessed by fetchmail and passed on
to rt-mailgate and into RT.

All emails are successfully arriving from the web form into the email account.

Currently it seems that only emails with a from address from my
domain are successfully being transferred on to RT. Emails from any
other domain are being fetched successfully by fetchmail but are not
appearing in RT.

I'd appreciate any help in resolving this.

Thank you
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Re: [rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way

2010-01-13 Thread Colin O'Sullivan
I just got this message back from RT, so it's related to this:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email.



2010/1/13 Colin O'Sullivan co...@4pm.ie:
 Hi,

 I'm trying to get an instance of RT working, which was initially set
 up by somebody else.

 I have a web form, which, when submitted, is sending its contents to
 an email account, where emails are accessed by fetchmail and passed on
 to rt-mailgate and into RT.

 All emails are successfully arriving from the web form into the email account.

 Currently it seems that only emails with a from address from my
 domain are successfully being transferred on to RT. Emails from any
 other domain are being fetched successfully by fetchmail but are not
 appearing in RT.

 I'd appreciate any help in resolving this.

 Thank you

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Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com