Re: [rt-users] How to safely uninstall RTFM
I wanted to erase the data base safely without compromising anything. I solved it when I truncate the base. Tks for answering Jesse! Fernanda L. M. Martins 2010/6/27 Jesse Vincent je...@bestpractical.com On Fri, Jun 25, 2010 at 10:49:52AM -0300, Fernanda Martins wrote: Hi, I need to remove RTFM from RT. But I don't want to drop de FM's tables, cause I'm afraid that I may corrupt something. Any sugestion? how to safely uninstall RTFM? What version of RT are you using? In 3.8, you should be able to just change the Plugins list in your site config file. Fernanda L. M. Martins Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] How to safely uninstall RTFM
Hi, I need to remove RTFM from RT. But I don't want to drop de FM's tables, cause I'm afraid that I may corrupt something. Any sugestion? how to safely uninstall RTFM? Fernanda L. M. Martins Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Wiki Add-on for RTFM
See... but that don't solve my problem. What I want is the text format like in wikipedia.com with gray boxes, and index in my article to each topic.. that kind of stuff. If I just create a Custom Field I will only creating boxes, but not coloring it, not change my letter fonts etc etc etc.. Thanks for all the help guys. Fernanda L. M. Martins 2010/2/13 Torsten Brumm torsten.br...@googlemail.com OK, if you use the rtfm you have to define customfields to store the content. at the customfields setup you can define customfields of type wikitext. this should work 2010/2/13 Fernanda Martins flmmart...@gmail.com cf's? Please explain better, my english is very bad, and I'm desperaly trying to find this wiki thing. Fernanda L. M. Martins 2010/2/12 Torsten Brumm torsten.br...@googlemail.com Hm, i think cf's of type wiki text could work... 2010/2/12 Fernanda Martins flmmart...@gmail.com Anyone know if there is a wiki text formatting add-on for RTFM? I would like to write my articles in rtflm using the Wiki formating like tables, index... etc.. etc.. Fernanda L. M. Martins ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Creating one Article in more than one class
Can I create one article in more than one class on RTFM? Fernanda L. M. Martins ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT-Users Digest, Vol 71, Issue 47
! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- next part -- An HTML attachment was scrubbed... URL: http://lists.bestpractical.com/pipermail/rt-users/attachments/20100219/cfdb6683/attachment-0001.htm -- Message: 2 Date: Fri, 19 Feb 2010 10:31:36 -0500 From: Kevin Falcone falc...@bestpractical.com Subject: Re: [rt-users] Creating one Article in more than one class To: rt-users@lists.bestpractical.com Message-ID: 20100219153136.gc...@jibsheet.com Content-Type: text/plain; charset=us-ascii On Fri, Feb 19, 2010 at 12:53:09PM -0200, Fernanda Martins wrote: Can I create one article in more than one class on RTFM? No, think of a Class like a Queue. One Class per Article, one Queue per Ticket. You want global topics I suspect. -kevin -- next part -- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 195 bytes Desc: not available Url : http://lists.bestpractical.com/pipermail/rt-users/attachments/20100219/2f86b8e4/attachment-0001.pgp -- Message: 3 Date: Fri, 19 Feb 2010 10:31:05 -0500 From: Kevin Falcone falc...@bestpractical.com Subject: Re: [rt-users] Wiki Add-on for RTFM To: rt-users@lists.bestpractical.com Message-ID: 20100219153105.gb...@jibsheet.com Content-Type: text/plain; charset=us-ascii On Fri, Feb 19, 2010 at 12:46:32PM -0200, Fernanda Martins wrote: See... but that don't solve my problem. What I want is the text format like in [1]wikipedia.com with gray boxes, and index in my article to each topic.. that kind of stuff. If I just create a Custom Field I will only creating boxes, but not coloring it, not change my letter fonts etc etc etc.. RT is not a wiki. I can't tell if you want to let people browse articles in RTFM (which they can do from RTFM - Articles, organized by class and topic) or if you want something entirely different. -kevin -- next part -- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 195 bytes Desc: not available Url : http://lists.bestpractical.com/pipermail/rt-users/attachments/20100219/8a347153/attachment-0001.pgp -- Message: 4 Date: Fri, 19 Feb 2010 10:31:53 -0800 From: Michael Neuschafer mneuscha...@nationalstoresinc.com Subject: [rt-users] RT Apache memory leak. any examples of MPM settings? To: rt-users@lists.bestpractical.com Message-ID: 323e0713a7b4bb448fe88038747abbac05765...@hqsvr03.nationalmail Content-Type: text/plain; charset=us-ascii My request tracker apache has been eating up memory. I think there is a memory leak. Below is my prefork MPM and Worker MPM what setting do you recommend? # prefork MPM # StartServers: number of server processes to start # MinSpareServers: minimum number of server processes which are kept spare # MaxSpareServers: maximum number of server processes which are kept spare # MaxClients: maximum number of server processes allowed to start # MaxRequestsPerChild: maximum number of requests a server process serves IfModule mpm_prefork_module StartServers 2 MinSpareServers 2 MaxSpareServers 3 MaxClients 50 MaxRequestsPerChild 1000 /IfModule # worker MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves IfModule mpm_worker_module StartServers 2 ThreadLimit 64 /IfModule # event MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number
[rt-users] Wiki Add-on for RTFM
Anyone know if there is a wiki text formatting add-on for RTFM? I would like to write my articles in rtflm using the Wiki formating like tables, index... etc.. etc.. Fernanda L. M. Martins ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
