[rt-users] A 'personal' watch list?

[Jean-Christian]

I'm very new to RT so please forgive me if this is a silly question.

Is there a way to create a personal list of tickets I want to keep an 
eye on? There are some tickets in our system that have useful 
information in them and I want to be able to 'add them to a personal 
watchlist'. (I'm coming from a JIRA background which has a 'watch this' 
functionality)


I did a quick search through the mailing list archives but couldn't find 
any mention of such functionality.


Thanks!

Jc

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Re: [rt-users] A 'personal' watch list?

[Jean-Christian]

Thanks for the comment Jesse. We're using RT 3.6.10 and I can't see a 
'star'. I see the latest version is 3.8? Is the 'star' only available in 
3.8?


Jc

On 04/23/2010 10:20 AM, Jesse Vincent wrote:




On Fri, Apr 23, 2010 at 09:52:14AM +0900, Jean-Christian wrote:

I'm very new to RT so please forgive me if this is a silly question.

Is there a way to create a personal list of tickets I want to keep
an eye on? There are some tickets in our system that have useful
information in them and I want to be able to 'add them to a personal
watchlist'. (I'm coming from a JIRA background which has a 'watch
this' functionality)



Assuming you're using a current RT, just click the stars in the upper right 
hand corner of a ticket.


I did a quick search through the mailing list archives but couldn't
find any mention of such functionality.

Thanks!

Jc

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com




Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com